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Design for learning how to educate your users
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The problem ,[object Object]
Old solutions #Fail ,[object Object],[object Object],[object Object],[object Object]
New solutions #Win ,[object Object],[object Object],[object Object],[object Object],[object Object]
Flows ,[object Object]
  ,[object Object],Guide the user, there are no 'too many steps' if each step makes sense and the time can be estimated
Don't leave your user alone too early
Ask others to help your new user
Have a special functionality, let the user already use it during sign up
 
 
motivate, and give an answer to 'what's next'
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Existing challenges - some things are just 'hard' making a fifty step wizard might increase drop out rate.
Existing challenges - Contextual help is only appreciated when it is indeed contextual.
Existing challenges - Many things can only be understood by doing, no help text, no graphical explanation will ever take away the need of actually experience.  But visual feedback can be used to keep the user motivated
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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