Presentation from Cherwell Global Conference 2018 (CGC) - Topic: eBonding with Cherwell Service Management (CSM) on how to integrate Cherwell with other ITSM systems. This covers the Process and Technology elements of integrating Cherwell with systems like ZenDesk, ServiceNow, Remedy, Jira, Azure DevOps (VSTS), TFS, ConnectionWise, and others. This is the abbreviated presentation actually shown at the CGC - the full version is also available on SlideShare.