Leading With Heart: Incorporate Emotional Intelligence Into Your Leadership S...William DeFoore
The document discusses how leading with vision and positive emotional leadership can inspire loyalty and commitment. It explores different leadership styles and their emotional impacts, finding that styles with positive emotion resulted in better financial returns. The document then discusses theories of the triune brain and its reptilian, mammalian and neocortical parts, and how leading with both head and heart by addressing the needs of each brain region can create more effective whole-brain leadership.
Emotional intelligence and emotional quotient ( business perspective)Abhishek Gupta
Emotional intelligence (EI) refers to the ability to understand and manage emotions. The document discusses EI from a business perspective, noting that EI is becoming increasingly important in the workplace. High EI is linked to better leadership, employee performance and retention, sales outcomes, and overall organizational success. The document reviews various models and concepts of EI and provides examples of how developing EI competencies through training programs can significantly improve various business metrics like productivity, customer loyalty, and profitability.
The document provides an overview of the history and concepts of emotional intelligence. It discusses how emotional intelligence was emphasized in leadership studies in the 1940s and how the term was coined in 1990. Daniel Goleman further popularized the topic in his 1995 book. Emotional intelligence is defined as involving self and social awareness and management. It can be learned and differs from IQ in emphasizing competencies like leadership, influence, and conflict resolution. Various models of emotional intelligence are presented.
What is Emotional Intelligence?
1. Self-awareness.
2. Managing Emotions.
3. Motivation
4. Empathy.
05- Handling relationships
How To Develop A Higher Sense Of Emotional Intelligence?
IQ vs. EQ
Components of Emotional Quotient.
Characteristics of Emotional Intelligent PeopleHow to Increase Your EQ?
Importance.
Implementation
Empathy is an important skill for leaders to possess in order to be aware of others, build relationships both internally and externally, and enhance job performance. Leaders need empathy to be authentic and person-focused when working with all employees regardless of location. Developing empathy involves discussing it openly, teaching strong listening skills, encouraging perspective-taking, cultivating compassion, and supporting all managers. Empathetic leaders benefit organizations by effectively building and maintaining relationships.
Prof Sattar Bawany gave a keynote presentation on achieving career success with emotional intelligence. He discussed how emotional intelligence (EQ) is a better predictor of success than cognitive intelligence (IQ). EQ includes skills like self-awareness, self-regulation, motivation, empathy and social skills. Developing these skills can help one avoid career derailment or plateauing due to issues like poor relationships, inability to adapt to change, or failure to meet business objectives. Successful leaders blend servant leadership styles with social intelligence to engage employees and achieve organizational results.
Emotional intelligence involves the ability to perceive, understand and manage emotions. Research shows it predicts job performance twice as much as IQ and is important for leadership, sales performance, and customer loyalty. Studies found organizations that select and train for higher emotional intelligence see benefits like 10% higher productivity, 50% lower turnover, and over 1000% return on investment. Emotional intelligence helps create engaged workplaces where people can excel and is key to professional success, especially in tough times.
The fact that leaders emotional style drives everyone else's moods and behaviours and eventually the bottom-line performance of your company is well established now.
What that means for a leaders is - understanding the impact of their behaviour on others and then adjusting their style accordingly.
Not the easiest thing to do...but essential if you want to be a better leader.
Leading With Heart: Incorporate Emotional Intelligence Into Your Leadership S...William DeFoore
The document discusses how leading with vision and positive emotional leadership can inspire loyalty and commitment. It explores different leadership styles and their emotional impacts, finding that styles with positive emotion resulted in better financial returns. The document then discusses theories of the triune brain and its reptilian, mammalian and neocortical parts, and how leading with both head and heart by addressing the needs of each brain region can create more effective whole-brain leadership.
Emotional intelligence and emotional quotient ( business perspective)Abhishek Gupta
Emotional intelligence (EI) refers to the ability to understand and manage emotions. The document discusses EI from a business perspective, noting that EI is becoming increasingly important in the workplace. High EI is linked to better leadership, employee performance and retention, sales outcomes, and overall organizational success. The document reviews various models and concepts of EI and provides examples of how developing EI competencies through training programs can significantly improve various business metrics like productivity, customer loyalty, and profitability.
The document provides an overview of the history and concepts of emotional intelligence. It discusses how emotional intelligence was emphasized in leadership studies in the 1940s and how the term was coined in 1990. Daniel Goleman further popularized the topic in his 1995 book. Emotional intelligence is defined as involving self and social awareness and management. It can be learned and differs from IQ in emphasizing competencies like leadership, influence, and conflict resolution. Various models of emotional intelligence are presented.
What is Emotional Intelligence?
1. Self-awareness.
2. Managing Emotions.
3. Motivation
4. Empathy.
05- Handling relationships
How To Develop A Higher Sense Of Emotional Intelligence?
IQ vs. EQ
Components of Emotional Quotient.
Characteristics of Emotional Intelligent PeopleHow to Increase Your EQ?
Importance.
Implementation
Empathy is an important skill for leaders to possess in order to be aware of others, build relationships both internally and externally, and enhance job performance. Leaders need empathy to be authentic and person-focused when working with all employees regardless of location. Developing empathy involves discussing it openly, teaching strong listening skills, encouraging perspective-taking, cultivating compassion, and supporting all managers. Empathetic leaders benefit organizations by effectively building and maintaining relationships.
Prof Sattar Bawany gave a keynote presentation on achieving career success with emotional intelligence. He discussed how emotional intelligence (EQ) is a better predictor of success than cognitive intelligence (IQ). EQ includes skills like self-awareness, self-regulation, motivation, empathy and social skills. Developing these skills can help one avoid career derailment or plateauing due to issues like poor relationships, inability to adapt to change, or failure to meet business objectives. Successful leaders blend servant leadership styles with social intelligence to engage employees and achieve organizational results.
Emotional intelligence involves the ability to perceive, understand and manage emotions. Research shows it predicts job performance twice as much as IQ and is important for leadership, sales performance, and customer loyalty. Studies found organizations that select and train for higher emotional intelligence see benefits like 10% higher productivity, 50% lower turnover, and over 1000% return on investment. Emotional intelligence helps create engaged workplaces where people can excel and is key to professional success, especially in tough times.
The fact that leaders emotional style drives everyone else's moods and behaviours and eventually the bottom-line performance of your company is well established now.
What that means for a leaders is - understanding the impact of their behaviour on others and then adjusting their style accordingly.
Not the easiest thing to do...but essential if you want to be a better leader.
Here are some potential examples of Amygdala Hijacks in different situations:
1. Have you ever had an ‘Amygdala Hijack’?
- Getting very angry or upset in a situation and not being able to think clearly or control emotions
2. What would be an example of a mild Amygdala Hijack?
- Feeling irritated or impatient in traffic and yelling at another driver
3. What would be an example of an ‘Amygdala Hijack’ in a performance management session? (For the manager and the employee receiving feedback)
- The manager raising his/her voice and making personal attacks during negative feedback, or the employee becoming defensive and storming out
Emotional Intelligence - Understanding emotional resonance for leadership dev...Mick Lavin, MBA
Emotions help shape your current and future leadership development. Understanding how your own emotional state affects your behaviour and how this affects the emotional states of those around you can help you develop and become an effective leader, team member, and serve yourself better in many situations.
This document discusses emotional intelligence and its components. It defines emotional intelligence as the ability to recognize and manage one's own emotions and recognize and influence the emotions of others. The document outlines five domains of emotional intelligence: self-awareness, self-management, social awareness, empathy, and relationship management. It describes the personal competence components of self-awareness and self-management and the social competence components of social awareness and relationship management. Finally, the document discusses the ability to identify emotions and lists examples of abilities within each of the five domains of emotional intelligence.
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
This document lists character traits that can influence a person's personality including being confident, intelligent, optimistic, helpful, casual, curious, and head strong. The traits are listed with one word per line and provide an overview of positive characteristics.
This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand one's own and other people's feelings and to manage emotions appropriately. The document outlines that emotional intelligence is 4 times more important for success than IQ. It identifies 4 key competencies of emotional intelligence: self-awareness, social awareness, self-management, and relationship management. The document notes advantages like improved relationships and decision-making, and disadvantages like some aspects being difficult to learn. It provides general advice such as accepting feedback and using emotions appropriately.
Emotional intelligence strategies to aid graduates for careerLeahcim Semaj
The document discusses strategies for developing emotional intelligence to help with career success. It defines emotional intelligence as having four main skills: self-awareness, self-management, social awareness, and relationship management. These skills are important for performance, health, relationships, and more. The document provides tips for improving emotional intelligence, such as observing your reactions, putting yourself in others' shoes, setting goals, and finding a mentor. Employers increasingly seek emotionally intelligent candidates who can work well with others.
Introduction To Emotional Intelligence by one -internationalOne-International
The document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand one's own and others' emotions and use this awareness to regulate emotions and make effective decisions. It describes the four dimensions of emotional intelligence as self-awareness, self-management, social awareness, and relationship management. Each dimension has components like empathy, conflict management and self-control. The document also discusses how emotions are processed in the brain and the role of the amygdala in triggering emotional responses.
This document discusses emotional intelligence (EQ) and its importance compared to IQ. It defines EQ as understanding one's own emotions and the emotions of others, and explains that EQ accounts for 80% of success in life while IQ only accounts for 20%. It discusses various emotions and emotional skills that contribute to high or low EQ, such as self-awareness, empathy, and handling stress. Research studies are presented showing a link between high EQ and life accomplishments, job performance, and health. The document argues that EQ can be developed through upgrading emotional skills at any stage of life.
This document discusses emotional intelligence (EI), including definitions from experts like Dr. Travis Bradberry. EI is defined as the ability to identify, assess and control one's own emotions and the emotions of others. It involves four core skills under two competencies: personal competence and social competence. Research shows EI relates to important workplace outcomes. For example, over 75% of Fortune 500 companies use EI training and 90% of top performers have high EI. EI helps with leadership, decision-making, teamwork and conflict resolution.
The OPRA Group have been working with GENOS on Emotional Intelligence (EI) since the early 2000s. This gives us a unique perspective on how EI theory has developed and been applied to maximise organisational success.
The following presentation discusses the basics, and basis, of the GENOS model of EI. This is now the foundation of the award winning leadership programmes offered by OPRA.
This document discusses strategies for improving emotional intelligence to aid career success. It outlines that emotional intelligence involves self-awareness, self-management, social awareness, and relationship management. Developing emotional intelligence skills is important because it predicts job performance and life success more than IQ. The document provides tips for improving skills like empathy, assertiveness, and self-awareness through active listening, understanding other perspectives, managing emotions, and getting feedback. Overall, increasing emotional intelligence can help people perform better at work, lead more effectively, and have stronger relationships.
Emotional intelligence taps into a fundamental element of human behaviour that is distinct from your intellect.The communication between your emotional and rational ?brains? is the physical source of emotional intelligence.
The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience.The awareness that emotional intelligence has become an important job skill, even surpassing technical ability, has been growing over the last number of years.As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.
When it comes to accomplishing goals, spurring innovation, and developing stronger competitive positions, the ability to collaborate effectively is paramount. People with a high EQ have proven to be the most effective collaborators in the workplaceand research is proving that emotional intelligence is more important than IQ or technical expertise in the business world.
1. Emotional intelligence (EQ) involves the capacity for self-awareness, managing emotions and relationships. It is important for behavior, social skills and life choices.
2. EQ has five domains - intrapersonal skills like self-awareness; interpersonal skills like empathy; adaptability skills like problem-solving; stress management skills; and general mood skills like optimism.
3. EQ can be developed through activities that improve skills like stress tolerance, impulse control, empathy and flexibility. Regular practice can increase a person's EQ over time.
The Leadership Athlete: Leveraging Emotional Intelligence to Win in BusinessCareerminds
Emphasize the business case for Executive Emotional Intelligence (EEI)
Provide an overview of a business focused framework of EEI
Demonstrate the difference between a Reaction and a Strategic Response
Offer 3 Simple Strategies
Emotionally intelligent leadership was the topic of the document. It began by stating emotional intelligence (EI) is more important for workplace success than IQ. EI allows people to work together harmoniously. The document then discussed the five competencies of EI - self awareness, self regulation, motivation, empathy, and social skills. It emphasized EI is about being aware of your own and others' emotions, not about being overly emotional. The document provided examples of how developing EI can benefit individuals and organizations through improved relationships, communication, and performance.
Here are some potential examples of Amygdala Hijacks in different situations:
1. Have you ever had an ‘Amygdala Hijack’?
- Getting very angry or upset in a situation and not being able to think clearly or control emotions
2. What would be an example of a mild Amygdala Hijack?
- Feeling irritated or impatient in traffic and yelling at another driver
3. What would be an example of an ‘Amygdala Hijack’ in a performance management session? (For the manager and the employee receiving feedback)
- The manager raising his/her voice and making personal attacks during negative feedback, or the employee becoming defensive and storming out
Emotional Intelligence - Understanding emotional resonance for leadership dev...Mick Lavin, MBA
Emotions help shape your current and future leadership development. Understanding how your own emotional state affects your behaviour and how this affects the emotional states of those around you can help you develop and become an effective leader, team member, and serve yourself better in many situations.
This document discusses emotional intelligence and its components. It defines emotional intelligence as the ability to recognize and manage one's own emotions and recognize and influence the emotions of others. The document outlines five domains of emotional intelligence: self-awareness, self-management, social awareness, empathy, and relationship management. It describes the personal competence components of self-awareness and self-management and the social competence components of social awareness and relationship management. Finally, the document discusses the ability to identify emotions and lists examples of abilities within each of the five domains of emotional intelligence.
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
This document lists character traits that can influence a person's personality including being confident, intelligent, optimistic, helpful, casual, curious, and head strong. The traits are listed with one word per line and provide an overview of positive characteristics.
This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand one's own and other people's feelings and to manage emotions appropriately. The document outlines that emotional intelligence is 4 times more important for success than IQ. It identifies 4 key competencies of emotional intelligence: self-awareness, social awareness, self-management, and relationship management. The document notes advantages like improved relationships and decision-making, and disadvantages like some aspects being difficult to learn. It provides general advice such as accepting feedback and using emotions appropriately.
Emotional intelligence strategies to aid graduates for careerLeahcim Semaj
The document discusses strategies for developing emotional intelligence to help with career success. It defines emotional intelligence as having four main skills: self-awareness, self-management, social awareness, and relationship management. These skills are important for performance, health, relationships, and more. The document provides tips for improving emotional intelligence, such as observing your reactions, putting yourself in others' shoes, setting goals, and finding a mentor. Employers increasingly seek emotionally intelligent candidates who can work well with others.
Introduction To Emotional Intelligence by one -internationalOne-International
The document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand one's own and others' emotions and use this awareness to regulate emotions and make effective decisions. It describes the four dimensions of emotional intelligence as self-awareness, self-management, social awareness, and relationship management. Each dimension has components like empathy, conflict management and self-control. The document also discusses how emotions are processed in the brain and the role of the amygdala in triggering emotional responses.
This document discusses emotional intelligence (EQ) and its importance compared to IQ. It defines EQ as understanding one's own emotions and the emotions of others, and explains that EQ accounts for 80% of success in life while IQ only accounts for 20%. It discusses various emotions and emotional skills that contribute to high or low EQ, such as self-awareness, empathy, and handling stress. Research studies are presented showing a link between high EQ and life accomplishments, job performance, and health. The document argues that EQ can be developed through upgrading emotional skills at any stage of life.
This document discusses emotional intelligence (EI), including definitions from experts like Dr. Travis Bradberry. EI is defined as the ability to identify, assess and control one's own emotions and the emotions of others. It involves four core skills under two competencies: personal competence and social competence. Research shows EI relates to important workplace outcomes. For example, over 75% of Fortune 500 companies use EI training and 90% of top performers have high EI. EI helps with leadership, decision-making, teamwork and conflict resolution.
The OPRA Group have been working with GENOS on Emotional Intelligence (EI) since the early 2000s. This gives us a unique perspective on how EI theory has developed and been applied to maximise organisational success.
The following presentation discusses the basics, and basis, of the GENOS model of EI. This is now the foundation of the award winning leadership programmes offered by OPRA.
This document discusses strategies for improving emotional intelligence to aid career success. It outlines that emotional intelligence involves self-awareness, self-management, social awareness, and relationship management. Developing emotional intelligence skills is important because it predicts job performance and life success more than IQ. The document provides tips for improving skills like empathy, assertiveness, and self-awareness through active listening, understanding other perspectives, managing emotions, and getting feedback. Overall, increasing emotional intelligence can help people perform better at work, lead more effectively, and have stronger relationships.
Emotional intelligence taps into a fundamental element of human behaviour that is distinct from your intellect.The communication between your emotional and rational ?brains? is the physical source of emotional intelligence.
The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience.The awareness that emotional intelligence has become an important job skill, even surpassing technical ability, has been growing over the last number of years.As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.
When it comes to accomplishing goals, spurring innovation, and developing stronger competitive positions, the ability to collaborate effectively is paramount. People with a high EQ have proven to be the most effective collaborators in the workplaceand research is proving that emotional intelligence is more important than IQ or technical expertise in the business world.
1. Emotional intelligence (EQ) involves the capacity for self-awareness, managing emotions and relationships. It is important for behavior, social skills and life choices.
2. EQ has five domains - intrapersonal skills like self-awareness; interpersonal skills like empathy; adaptability skills like problem-solving; stress management skills; and general mood skills like optimism.
3. EQ can be developed through activities that improve skills like stress tolerance, impulse control, empathy and flexibility. Regular practice can increase a person's EQ over time.
The Leadership Athlete: Leveraging Emotional Intelligence to Win in BusinessCareerminds
Emphasize the business case for Executive Emotional Intelligence (EEI)
Provide an overview of a business focused framework of EEI
Demonstrate the difference between a Reaction and a Strategic Response
Offer 3 Simple Strategies
Emotionally intelligent leadership was the topic of the document. It began by stating emotional intelligence (EI) is more important for workplace success than IQ. EI allows people to work together harmoniously. The document then discussed the five competencies of EI - self awareness, self regulation, motivation, empathy, and social skills. It emphasized EI is about being aware of your own and others' emotions, not about being overly emotional. The document provided examples of how developing EI can benefit individuals and organizations through improved relationships, communication, and performance.
What does emotional intelligence have to do with counseling, coaching or career development. Learn how you can become certified in emotional intelligence coaching.
Emotional intelligence from self awareness to relationship management ncla pa...Michael Crumpton
This document discusses emotional intelligence and its importance for leadership. It defines emotional intelligence as the ability to recognize one's own emotions and the emotions of others, using emotions to motivate oneself, and managing emotions in relationships.
The document outlines the major components of emotional intelligence, including self-awareness, self-management, social awareness, and relationship management. It provides frameworks and exercises to help build skills in each area, such as a self-awareness exercise to share something others may not know and a self-management exercise on enhancing integrity.
The overall objectives are to demonstrate the value of soft skills for organizations, provide a leadership framework using emotional intelligence, and help emerging leaders develop skills to better serve their constituencies.
Emotional intelligence is important for managers to develop because it allows them to (1) understand their own emotions and those of others, (2) manage emotions effectively in themselves and their relationships, and (3) use emotional information to guide their thinking and behavior. Developing emotional intelligence helps managers build strong relationships, lead change effectively, and motivate their teams to achieve goals. Managing emotions is especially important for managers as their behavior directly impacts employee retention, turnover, and overall job satisfaction within their teams.
This document provides an overview of emotional intelligence. It discusses the history and definitions of emotional intelligence. Key aspects that were summarized include:
1. Emotional intelligence involves the capacity for recognizing our own feelings and those of others, motivating ourselves, and managing emotions well.
2. There are four main components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management.
3. Effective leadership requires skills like empathy, adaptability, and persuasiveness that are aspects of emotional intelligence. Developing self-awareness, self-confidence, and trust are important for leaders.
This document provides an overview of a presentation on emotional intelligence. It discusses key concepts such as self-awareness, social awareness, self-management, relationship management, and EQ competencies. Various assessment tools are presented to help individuals understand their own preferences and strengths. Effective leadership is shown to require skills like self-confidence, credibility and trust that relate to emotional intelligence. Motivation and achieving goals are also linked to managing emotions. The importance of effective communication and relationships is emphasized.
This document discusses emotional intelligence and its importance. It defines emotions and types of emotions. Emotional intelligence involves managing one's own emotions as well as understanding others' emotions through empathy. High emotional intelligence is especially important for leaders as they must motivate employees and deal with challenges. The document outlines five components of emotional intelligence: self-awareness, managing feelings, self-motivation, empathy, and relationship management. Low emotional intelligence can lead to relationship problems, poor decisions, lack of career advancement, and other issues. Developing emotional intelligence is important for success in the workplace.
1) A high-performing family functions well by allowing for individual preferences and talents while also binding members emotionally to go above and beyond until success is achieved.
2) Key factors that enable high performance in families - providing room for individual preferences and talents, which leads to fulfillment, and creating an emotional bond that compels extra effort.
3) These same factors can impact organizational performance when managers identify employees' preferences, unfold their hidden talents, and develop emotional competencies that motivate going above and beyond.
Women in Banking and Finance Presentation on Emotional Intelligenceclareconsulting
This document discusses emotional intelligence and provides tips to improve it. It defines emotional intelligence as the ability to perceive, control, and evaluate emotions. Research shows high EI relates to better job performance and relationships. The document outlines the four dimensions of EI: self-awareness, self-management, social awareness, and relationship management. It then provides strategies for developing EI, such as increasing self-awareness, controlling emotions by looking ahead, listening to others, and focusing on what you can control. The overall message is that emotional intelligence can be improved through self-reflection and developing social and self-awareness skills.
This document summarizes a presentation given by Dr. Shayne Tracy on June 7th 2012 about integrating consulting and coaching into one's practice as a trusted advisor. The presentation discusses the differences between consulting and coaching, with consulting focusing more on telling and advising while coaching focuses on questioning and reflecting. It also covers key aspects of being an effective coach, such as actively listening to the client's story, challenging their thinking, facilitating emotional expression, and using self-awareness. The presentation provides tools for coaches such as using powerful questions and building trust with clients.
This document discusses integrating consulting and coaching into one's practice as a trusted advisor. It outlines the differences between consulting and coaching, with consulting focusing more on telling and advising while coaching focuses on questioning and reflecting. The document discusses key aspects of coaching including creating a safe environment for clients, focusing on language, and creating context for planned action. It also covers four dimensions of coaching: the client's story, thinking, feelings, and the coach's use of self. The document provides tips for coaches including using open-ended questions to engage clients and build trust.
This document discusses improving sales performance through developing the right attitude and mental skills. It emphasizes that attitude defines success more than skills or knowledge. It identifies key elements of mental mastery for sales such as confidence, resilience, focus, adaptability, and emotional intelligence. Specific strategies are provided for building confidence, resilience, and drive such as prefecting, anchoring techniques, taking breaks, setting small goals, and maintaining optimism. The document encourages developing these mental skills to improve sales performance.
Emotional Intelligence was popularized by Daniel Goleman in 1996. Emotional Intelligence refers to an individual's ability to manage their own emotions and relate well to others. It is comprised of self-awareness, self-management, social skills, empathy, and self-motivation. Research shows that EQ accounts for 80% of success in life while IQ only accounts for 20%. Developing emotional intelligence in the workplace helps employees manage relationships effectively and stay focused on goals.
Emotional Intelligence was popularized by Daniel Goleman in 1996. It refers to an individual's ability to recognize and manage their own emotions and understand the emotions of others. There are five main components of emotional intelligence: self-awareness, self-management, self-motivation, empathy, and social skills. Research shows that emotional intelligence, or EQ, is more important for success than IQ, accounting for 80% of success in life. Developing emotional intelligence in the workplace helps people manage relationships effectively and stay focused on goals and vision.
This document discusses emotional quotient (EQ) and its impact on organizational behavior. It defines EQ as a measure of emotional intelligence, including understanding one's own and other people's feelings and managing emotions. EQ is made up of five domains: knowing your emotions, managing your emotions, motivating yourself, recognizing others' emotions, and managing relationships. EQ is largely learned through life experiences and training. Studies have shown that EQ leads to greater success in top executives than IQ or experience alone, and organizations that select for emotional competencies see improved performance and retention. High EQ in managers is important and can lead to increased productivity, better leadership, and healthier work environments.
This document discusses ways to improve emotional intelligence. It defines emotional intelligence as the ability to recognize and manage one's own emotions and the emotions of others. It describes four key skills of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. It recommends increasing emotional intelligence through practices like self-reflection, stress management, building relationships, and focusing on hope, love and forgiveness in interactions with others.
Similaire à Emotional intelligence and blue ocean strategy (20)
Distrusted leaders lose their glue to bind people around them.
This presentation offers twelve simile for likening leaders rusty scissors, broken glass bottles, broken eggs, and more.
Broken leaders are not broke in money as much as they are broken with distancing them from followers, from building confidence, from seeing the forest and other forms of poverty as is explained in this presentation.
Broken leaders are like repelling magnets repelling each other. Such leaders become repellents rather than attractants.
The post offers quotes on what those leaders are like.
This e-book is mostly a collection of creative metaphors that I published n LinkedIn. Most of these metaphors are nature-based hoping this would make them living metaphors and also to find a thread of commonality among all the metaphors.
I hope the readers of this book to enjoy reading it. I warmly welcome comments from the readers.
This e-book is mostly a collection of creative metaphors that I published n LinkedIn. Most of these metaphors are nature-based hoping this would make them living metaphors and also to find a thread of commonality among all the metaphors.
I hope the readers of this book to enjoy reading it. I warmly welcome comments from the readers.
Fish pond metaphor complexity of managementAli Anani, PhD
The shrinking of the world presents new challenges. These challenges may be approximated by the metaphor of fish living in the ocean and transferring them to a fish pond. New challenges emerges. This e-book discusses these challenges and derives managerial and leadership lessons for us to ponder on. One challenge that may be added to the ideas in the book is the challenge of bringing opposites near to each other, which lead to new combined words of opposites such as chaordic and frenemy. Our world complexity needs powerful metaphors to visualize it.
Writing is a responsibility. An author must have a purpose why h/s writes. If I write for to gain the admiration of readers then I am self-centered. I hope I am not this type. I want to open new opportunities for my readers. I don't mean only financial opportunities. That is my least and last concern. I write to encourage the readers to have wings- one knowledge wing and a human wing so that they may fly to their dreams.
This book is a compilation of my most recent posts on beBee. I consider each one of them as a pendulum. The more buzzes I write, he more pendulums I have and the more likelihood is the initiation of a new wave. Tree leaves are in fact pendulums and the wind moves the pendulums to create the sounds we hear from tree.
I hope my new E-book creates pendulums of ideas to move the wind in our minds and refresh them to take life as a worthy journey. Life is only worthy if what we do is of benefit to others. It is with this hope that I am publishing this book.
With my best wishes for your advancement on all fronts
This compilation of few of my buzzes is to me is like drops of water collected together. A buzz is a drop of water and collecting drops of water together may generate new insights. A separate drop of water has no other water to adhere to or cause the formation of a surface tension. If a drop of water is frozen it doesn't produce ice flakes; drops of water do. I want to say that you may enjoy the flakes as this is my driving desire to compile several buzzes into an eBook.
An individual buzz is like a tree and the collection of buzzes in an eBook is the forest. A single tree may not form a canopy; in contrast, many trees may form one. I hope that you see the canopy and enjoy the comfort it offers you.
Scattered roses may produce tiny fragrance. A bundle of roses may produce far greater stronger fragrance. I hope you enjoy the fragrance and to stay away from the thorns.
Imagination beyond imagination is a collection of posts that I published on beBee platform. The collection of posts was motivated by the great feedback of readers. This was evidenced by the number of sharing them, commenting on them and liking them. This feedback prompted me to publish the collection hoping that the readers would find it of relevance.
This book is a compilation of many articles that I contributed to beBee. They represent my thinking while on the edge trying to balance my ideas or for those ideas to rearrange into new ones. The chaos of thinking might lead to the self-organization of thoughts and out of chaos may emerge new thinking.
I wonder how successful I was. No matter what and even if I failed; still I enjoyed the edgy ride. I hope you do too.
Here are a few possible reasons why we may fail to understand or implement simple facts and actions:
1. Complexity of human behavior and decision making. Even simple facts have to be processed through our complex brains and weighed against other priorities, desires, habits, etc. This complexity can obscure seemingly simple things.
2. Lack of awareness or education. We may simply not be aware of certain simple facts, especially those related to health and well-being. Education helps bring awareness.
3. Short-term thinking. It's human nature to prioritize immediate needs and gratification over long-term benefits. Simple preventative actions may not seem urgent enough.
4. Psychological and social influences. Peers, marketing
This e-book introduces and explores the "bee-flower" as a dynamic metaphor for businesses. So many new ideas surfaced out, which I am sharing with you. This e-book is a compilation of posts on the bee-flower metaphor, which received interests as evidenced by the comments on the individual posts and their wide sharing. These interests prompted me to publish this e-book, hoping that it shall be of interest to the reader.
Scattered Roses
Writing posts is a sweet challenge. It has its ups and downs. More it is like riding waves you go up and thin sink. The challenge of writing is a self-renewing one because writers keep thinking of new ideas that are worthy of writing about.
An author who puts his/her mind in writing sees them as scattered roses. A new post floats and old down get scattered like roses on running water. The current carries them away.
For this reason I care to collect my posts in e-books so that they may be kept and if they get carried they do collectively. An e-book allows their linkages, staying together, seeing the linkages among the posts, their chronological order and how an idea blossoms into another idea. Their linkages become more evident.
I offer my juice of mind free for the interested reader.
I hope you find the juice to your taste
This document discusses the work and background of Dr. Ali Anani, managing partner of Phenomena Communications. It provides details on Dr. Anani's educational background, including a PhD from the UK in 1972. It notes that he has over 80 publications in international journals, 3 printed books in Arabic, and 1 e-book in English. He has also written widely for media and presented TV and radio programs. The document highlights Dr. Anani's creativity and thinking as his main credit, and that he has consulted for various international agencies.
Habits and senses play pivotal roles in our lives. This collection looks at habits and senses from various perspectives to show their impacts on our lives and businesses.
The compilation of minds on one issue is what this presentation is about. I decided to quit writing for LinkedIn and the comments enriched my mind and widened my horizon of thinking. I felt like sharing the inoculation of ideas that lead to reverting my decision
This document provides biographical information about Dr. Ali Anani and summaries of several of his writings on complexity, leadership, and human behavior. It includes details about Dr. Anani's educational background and experience as well as short summaries of 10 of his writings on topics such as complexity having shadows that can provide insights, questioning whether 100% transparency is always valuable for organizations, and how new technologies may be impacting writers and the writing process.
This document provides background on Dr. Ali Anani, the managing partner of Phenomena Communications. It outlines his educational background, accomplishments, and experience. Dr. Anani holds a PhD from the UK and has over 50 years of experience consulting for various international agencies. He is known for his creative thinking and has written extensively, including books and articles in international journals.
This document contains a list of 22 photo credits attributed to different photographers. It promotes creating presentations on SlideShare and encourages the reader to get started making their own Haiku Deck presentation. In the final line it directs the reader to get started creating their own presentation.
It is not only what you know, who you know. It is more how you entangle your network with your customer network. You need be creative to do that. Invest in your customers so that they may invest with you. Learn from a green metaphor how to achieve these goals
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
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Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
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Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf46adnanshahzad
How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
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2. What is Emotional Intelligence?
Emotional Intelligence is
"…the capacity for recognizing
our own feelings and those of
others, for motivating ourselves
and for managing emotions
effectively in others and
ourselves."
- Daniel Goleman, Emotional
Intelligence
3. Emotional Intelligence (EI) for
Differentiation
I feel one missing area is using emotional
intelligence as a means of differentiating
companies. Blue Ocean Strategy (BOS) provides an
excellent venue for this approach
5. EI and Change
You can be a very competent manager that no Why do we need
Emotional Intelligence at work?
Increased pace and complexity of change
Need for flexibility and adaptability
Team-based approaches (effective relationships)
Working across organizational boundaries / Influencing and
networking
Directive and Transactional approaches to leading others no
longer works in all situations
Recruitment & Retention
Diversity in the workplace requiring greater understanding
Conflict
Stress – impact on individuals and organizations
Toxic emotional contagion
Discrimination
Bullying
Harassment
6. Competent Managers
You can be a very competent
manager that no one wants
to work for – therefore are
you really leading or simply
managing? We need to do
both in the work
place, developing your
Emotional Intelligence can
make all the difference.
7. Becoming self aware does not mean being
selfish though. Discovering the inner you will
enable you to give more of yourself to others
and this will benefit your relationships as
well as helping to build your self esteem and
confidence as you become truer to yourself ..
8. Feel well to do well
High How?
Expected
Why?
Do Well
How?
Low Expected
Why?
Low High
Feel Well
9. Use of Brain Quadrant quadrant
Improve
High Right
Brain
Left Brain
Improve
Low Left
Brain
Low High
Right Brain
10. Self-Awareness Visualization
Know why, how and
what to improve
Improve
High Right High How?
Expected
Brain Why?
Do Well
Improve
How?
Low Left Low Expected
Why?
Brain
Low High Low High
Right Brain Feel Well
11. Self-Awareness Leads to Self-Management
Level of creativity Self-Confidence
Feelings
Self- Awareness
Self-
assessment
High Why?
Self-
Initiative management
Why?
Low
Response to
Failing
Emotional Self- High
Low
Control
Self-Awareness
Adaptability
Optimism
Trust
12. Social Awareness and Relationship
Management
Conflict High
Manage Why?
ment
Relationship
Management
Influence
Why?
Low
Developing
Others Low
High
Social Awareness
Leadership
Change
Empathy
Catalyst
Service
Orientation Assertiveness
13. Apply Blue Ocean Strategy to Achieve
Differentiation of Value
Raise what to achieve better value ?
Eliminate what emotions to improve my well
being what to achieve better value ?
14. Apply Blue Ocean Strategy to Achieve
Differentiation of Value- 2
Create what and how to improve my
creativity?
Reduce what emotions to improve my well-
being?
15. The use of Blue Ocean
Strategy to enhance our
understandings of Emotional
Intelligence merits more
probing into