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In the class action case of Pierce v. Visteon, the employer used numerous COBRA and benefits
administrators. Most of the qualifying events related to extensive layoffs that occurred during
December 2004.
The court saw a
complete lack of COBRA
oversight by the
employer, which was
the plan administrator.
HERE ARE SOME KEY LEARNINGS
FROM THIS CASE:
Automated processes are good but they still must be subject
to regular verification
Even if your outsourced COBRA administrator is doing a good
job, designate at least one employee for COBRA inquiries
If you outsource COBRA administration, ensure that your
administrator is providing regular activity reports and that
you’re reviewing them
Employer Penalized
$1.8 Million
A district court recently assessed
the damages: more than $1.8M plus
attorney fees.
two million dollars
Glitches in an automated data feed
between an employer and its COBRA
administrators affected more than
700 employees. one thousand employees
copyright 2014

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Employer Penalized $1.8 Million

  • 1. In the class action case of Pierce v. Visteon, the employer used numerous COBRA and benefits administrators. Most of the qualifying events related to extensive layoffs that occurred during December 2004. The court saw a complete lack of COBRA oversight by the employer, which was the plan administrator. HERE ARE SOME KEY LEARNINGS FROM THIS CASE: Automated processes are good but they still must be subject to regular verification Even if your outsourced COBRA administrator is doing a good job, designate at least one employee for COBRA inquiries If you outsource COBRA administration, ensure that your administrator is providing regular activity reports and that you’re reviewing them Employer Penalized $1.8 Million A district court recently assessed the damages: more than $1.8M plus attorney fees. two million dollars Glitches in an automated data feed between an employer and its COBRA administrators affected more than 700 employees. one thousand employees copyright 2014