ethiopia.pptx

India’s Largest Integrated Service’s company

Mr. H. R. Gaikwad completed his education as part of the Earn and Learn scheme and
started his career as a Graduate Trainee Engineer (1994) in Tata Motors. While
undergoing struggle during his college days, inspired by readings of Swami Vivekananda
he formed Bharat Vikas Pratishthan in 1993.
Later he business ‘Bharat Vikas Group’ in 1997, along with Mr. Umesh Mane and
just 8 other individuals, with the aim of creating employment opportunities for
rural youth.
Left job at Tata Motors in 2001, when BVG had over 300 employees. Today BVG has
more than 75,000 employees, at more than 700 locations providing services to over 480
satisfied clients.
Shree. HANUMANTRAO GAIKWAD
CMD
Shree. UMESH MANE
Jt. MD & VC

With humble beginning as a housekeeping company with just 8 people in 1997, BVG has today grown into India's largest integrated and
diversiﬁed services conglomerate with 750+ clients.
It is this idea, Bharat Vikas or India's Progress, that strings together all of BVG’s service offerings - whether it is keeping India clean or
maintained through its facilities management services, or providing emergency medical services, or deriving fuel from plastic waste and
converting biomass waste to CNG, or helping farmers increase cattle and farm yield, or treating wastewater or implementing rural
electriﬁcation projects, or relocating manufacturing plants, among many others.
BVG takes care of all and any non-core activities & support services for companies, helping them concentrate on their core activity and thus
also contribute to India's progress. BVG is connecting innovations, talent from around the world with its capabilities to shape a better future
for people.

We also take this opportunity to bring it to your kind notice that we have in house infrastructure, equipment and manpower, required to
take up the above-mentioned services to your entire satisfaction. We have young, disciplined, educated, experienced, hardworking and
dedicated team of employees to meet any and every challenge in the said fields. We strictly follow all Govt. statutory requirements such as
ESI (Employee State Insurance), PF (Provident Fund), etc. We have acquired our own mechanized cleaning equipment.
Our expertise lie in Noncore Business such as –
has been revolutionized for effective cost reduction, reduction of manpower handling, to avoid complications with union
organizations and for better manpower efficiency.
- Facility Management
- Mechanized Housekeeping
- Ward Boys
- Nursing Staff
- General Duty Assistant
- Accountants
- HR Employees
- Pantry Boys
- Office Boys
- Electricians
- Pest Control Staff
- Plumbers
- Gardeners
- Carpenters
- Etc.
- including the core staff of
Educational Institutes
- Labour & Manpower
supply – Skilled / Semi-
skilled / Unskilled

50000+
Trees planted &
maintained
20+
States we serve in
750+
Customer across India
35+
Railway Stations we
maintain
COMPANY MOTTO
'Your Non-Core Business Is
Our Core Business'
Inspiration being Swami Vivekananda
India’s 09+
Airports we maintain

Civil Construction Work Electrical Projects FM - Facade Cleaning
Paint shop
Maintenance
Factory Erection
& Relocation
Gardening & Landscaping
Land Development
& Construction
Maintanence Work
at Rashtrapati
Bhavan
Mechanised
Housekeeping &
Road Cleaning
Production
Support & Shop
Floor Maintenance
Waste Management
BVG Two Wheeler
Ambulance Service
- MEMS
TAJMAHAL
Cleaning and
Maintenance

Mechanised
Housekeeping in
Facilities
Mechanised
Housekeeping in
Government
Facilities
Mechanised
Housekeeping
Railway Cleaning
& Maintenance
Road Sweeping &
Cleaning
Mechanised
Housekeeping in
Hospitals
Road Sweeping
& Cleaning
Dial 100
Madhya Pradesh
& Bangalore
Centralized
Ambulance Trauma
Center - Delhi
Aandhra Pradesh
Emergency
Medical Services
Dial 108
Maharashtra
Emergency
Medical Services
Dial 108

Awards and recognitions
Winner of Great Indian Workplace Award - 2017

• ISO 9001:2008
• OHSAS 18001:2007: Occupational Health & Safety
Management Systems
• SA 8000:2001: Social Accountability Standards
• ISO 14001: Environment Management Systems
Accrediations
Affiliations
• Cleaning Management Institute (CMI), the US
• British Institute of Cleaning Sciences (BICS), the UK
• British Institute of Facility Management (BIFM), the UK
• International Facility Management Association (IFMA)
Accrediations & Affiliations

Key Events And Milestones
FY 01
Expands
operations
to
Bangalore
FY 02
Expands
operations to
Hyderabad &
Chennai
Bagged first
infrastructure
contract
FY 97
Begins
operation in
Pune with
Tata Motors
being the
first client
FY 06
Secured
Indian
Railways &
Rashtrapati
Bhawan
contract
(President’s
House)
FY 08
Secured
First
integrate
d services
contract
— ONGC
HQ
FY 11
Started FM
services
for Delhi &
Bangalore
Metro
FY 13
Diversified into
municipal solid
waste
management
Awarded
Emergency
medical
service
contract
FY
03Bagged
Parliament
Library
building
contract
FY 07
Set up
engineering
division
Worked on
relocation of
Fiat’s
factory
FY 10
Diversified
business
into
engineering
projects
FY 12
Started
energy
manageme
nt services
Revenue
crossed
INR500cr.
FY 14
Successfully
implemented
the MEMS
ambulance
project
FY 04
Bagged the
contract
for the
entire
Parliament
House
FY 15
Successfully
implemented
Dial 100 MP
Police Project
FY 17
25 years of
celebration
FY 18
Opening of
India's first
Mega food
Park at
Satara,
Maharashtra

Manpower Growth
8 400
12000
17000
22250
29000
45000
75000
0
10000
20000
30000
40000
50000
60000
70000
80000
FY 97 FY 03 FY 09 FY 11 FY 12 FY 13 FY 14 FY 17
• 80% of the employees are from a rural
background
• Job opportunities provided to widows
and women abandoned by their
husbands
• Job opportunities for those who don’t
have any formal education or are less
educated as humanity ahead

OUR VALUED CUSTOMER BASE

13
• Rashtrapati Bhavan
• Hon.Prime Minster’s office & Residence
• Parliament House
• Supreme court of India
• Hyderabad house
• Mantralaya- Mumbai
• Vidhana Soudha, Karnataka
• Karnataka Public Service Commission
• Safdurjung Hospital, Delhi
• Dr. D .Y Patil hospital Mumbai
• Gujrat- Govt. Hospital-
• Vadodara
• Rajkot
• Surat
• Ahmedabad
• YCM Hospital - PCMC & Pune
• Apotex Bangalore
• Himalaya Health Care
• AIMS
• Bombay Stock Exchange
• Indian Navy-Sea Bird-Karwar
• Indian Railways-Vijayawada, Guwahati
• Nuclear power corporation of India- Tarapur
• Bharat Electronics- Hyderabad, Bangalore, Taloja (Mumbai), &
Pune
• The National Sports Club Of India
• Mumbai municipal corporation schools
• Symbiosis Institutes- Pune
• Sharad pawar international schools- pune
• Dr.D Y Patil university- College and Hostel –Mumbai
• Indian Institute of science- Bangalore
• Patanjali Yog Peeth- Haridwar
• IIT- Delhi
• IIM- Ahmedabad
HEALTHCARE AND PHARMACEUTICALS EDUCATION
PUBLIC SECTOR
• Delhi
• Mumbai
• Navi Mumbai
• Bangalore
• Ahmedabad
• Pimpri Chinchwad
• Tata Motors
• Volkswagen
• Fiat
• Mahindra and Mahindra
• Hyundai
• Cummins
• Bajaj Auto
• Yamaha
• Ashok Leyland
• Adani Power
• Subros
• Saint Gobain
• JK Tyre & Mother son Sumi
AUTOMOTIVE AND ENGINEERING
MUNICIPAL CORPORATIONS

• Accenture
• McAfee Software India
• Polaris India
• Blackberry Cellular
• JSW
• Tata Steel
• Data Center Management
• Reliance Industries
• Hindustan Petroleum
• ONGC
STEEL PETRO-CHEMICALS
INFORMATION AND TECHNOLOGY POWER
• ITC Limited
• Hindustan Unilever
• Parle Industries
• Coca Cola
• Cadbury
• Siporex
• Dia-Ichi
• Thermax
• Sandoz
• Swaraj Industries
CLIENTS FOR BIOMASS BRIQUETTES BUSINESS
FMCG
• Accenture
• McAfee Software India
• Polaris India
• Blackberry Cellular
• National Innovation Foundation (NIF)
• National Research Centre on Camel
• All India Co-ordinated Research Project Goat
Improvement (AICRP-ICAR)
• Organic Agri Products Research & Development
(HIMOARD)
• DSM- Netherlands
• Eurial International- France
• Citadelle
• Noble Foods
• L & T Solar
• UKSAS- London
• Avocado Global Pvt Ltd
GLOBAL PARTNERS OF BVG
PUBLIC PRIVATE PARTNERSHIPS
• South Gujrat Goat Farmers Co-operative union
• Mahatma Phule Krushi Vidyapeeth, Rahuri – Maharashtra
• Himalaya Organization For

MEMS – 108
Maharashtra Emergency Medical
Services (108) operating with a fleet
937+ life-saving ambulances
Advanced call centre handling calls
and ambulance dispatch
World’s Most Advanced Life support
& Basic Life Support Ambulances For
Emergency Patients
Well equipped Emergency Response
Center at Pune
CATS - 108
Serving for Centralized Accident and
Trauma Services (CATS) DELHI for
emergency medical services
Operating CATS – Ambulance for
Centralized Accident and Trauma Center
at Delhi
Manpower supply on each Ambulance as
pilot
Operation 250+ Ambulance on daily basis
Adding soon the 108 Services for
Karnataka State
MEMS – 108
Andhra Pradesh Emergency Medical
Services (108) operating with a fleet 547+
life-saving ambulances
Advanced call centre handling calls and
ambulance dispatch
Advanced Life support & Basic Life
Support Ambulances For Emergency
Patients
Well equipped Emergency Response
Center at Pune
DIAL – 100
Centralized Dial 100 emergency
response center (ERC) cum
command room for the Madhya
Pradesh Police Department
fleet management services
IT infrastructure set up
IT infrastructure & Process Training
300 IT Professionals
1,000 First Response Vehicles (Tata
Safari Storme)
03 Pilots on each First Response
Vehicle
DIAL – 100
Centralized Dial 100 emergency response
center (ERC) cum command room for the
Bangalore City Police
Advanced call centre handling calls and
Emergency Response Vehicle dispatch
fleet management services
IT infrastructure & Process Training
IT Professionals
BVG – EMERGENCY SERVICES

Mechanized housekeeping Gardening and landscaping Security & Personal services
OUR SERVICES
Logistic and transport Electrical services
Firefighting services
Civil engineering Environmental service
Domestic services
EMERGENCY RESPONSE SERVICES
MEMS – 108 (Maharashtra) Dial 100 – Madhya Pradesh Dial 100 – Bangaluru
CATS – 102 (DELHI) MEMS – 108 (AP)

ECO - TECHNOLOGIES
Solar Park LED Lighting Solar Pump
Plastic To fuel Biomass Briquettes Biomass to CNG
LIFE SCIENCES
Yuvaan Tea Cactus Juice
Health cookies Goat milk soap camel milk

SELECT CUSTOMER BASE
Signature Projects
Rashtrapati bahavan Parliament house Supreme court PM House RBI Ministry of E A Income Tax Office
Automobile
Healthcare
Consumer

SELECT CUSTOMER BASE
PSU
EDUCATION
OTHERS

A Bharat Vikas Group Company
Since 1997

Details of Different types of Trainings

SOFT- FM
ADVANCE HK TRAINING
3 DAYS 8 HRS DAILY
SUPERVISORY TRAINING
4 DAYS 8 HRS DAILY
TRAIN THE TRAINER
3 DAYS 8 HRS DAILY
REFESHER TRAINING
2 DAYS 8 HRS DAILY
ON JOB TRAINING
15 HRS MONTHLY
MACHINE OPERATOR TRAINING
3 DAYS 8 HRS DAILY
WORK SAFETY TRAINING
1 DAY 8 HRS
HOSPITAL*
WARDBOY TRAINING
2 DAYS 8 HRS DAILY
ANM ( AUXILIARY NURSING MIDWIFE)
2 DAY 8 HRS
OT ASSISTANT TRAINING
1 DAY 8 HRS
RADIOLOGY ASSISTANT
1 DAY 8 HRS
NURSING INFECTION CONTROL TRAINING
2 DAYS 8 HRS DAILY
BMW ASSISTANT
1 DAY 8 HR
HOTEL
ROOM ATTENDANT TRAINING
3 DAYS 8 HRS DAILY
PUBLIC AREA ATTENDANT TRAINING
2 DAY 8 HRS
UTILITY WORKER TRAINING
3 DAY 8 HRS
LINEN ROOM ATTENDANT TRAINING
2 DAY 8 HRS
HOTEL SUPERVISOR TRAINING
4 DAYS 8 HRS
CORPORATE
PANTRY BOY TRAINING
3 DAYS 8 HRS
RECEPTIONIST TRAINING
2 DAYS 8 HRS DAILY
OFFICE BOY TRAINING
2 DAYS 8 HRS DAILY
MAIL ROOM ATTENDANT TRAINING
2 DAYS 8 HRS DAILY
* Specialised Training
Programs

INDUSTRIAL – AUTO*
INDUSTRIAL HOUSEKEEPING
3 DAYS 8 HRS
EPOXY FLOOR CLEANING TRAINING
2 DAYS 8 HRS DAILY
MANUFACTURING LINE & WORKSHOP CLEANING
2 DAYS 8 HRS DAILY
FACADE CLEANING*
2 DAYS 8 HRS DAILY
PAINT SHOP CLEANING
2 DAYS 8 HRS DAILY
HK AT SHOP FLOOR TRAINING
2 DAYS 8 HRS DAILY
EMERGENCY – DIAL 100*
DIAL 100 PILOT TRAINING
3 DAYS 8 HRS
DIAL 100 DISTRICT SUPERVISOR TRAINING
7 DAYS 8 HRS DAILY
DIAL 100 TOT
7 DAYS 8 HRS DAILY
DIAL 100 CALL TAKER TRAINING
15 DAYS 8 HRS DAILY
DIAL 100 DISPATCHER TRAINING
15 DAYS 8 HRS DAILY
DISTRICT MANAGER TRAINING
7 DAYS 8 HRS DAILY
HOEMERGENCY – 108/102*
ROOM ATTENDANT TRAINING
3 DAYS 8 HRS DAILY
DISTRICT SUPERVISOR TRAINING
7 DAYS 8 HRS DAILY
DISTRICT MANAGER TRAINING
7 DAYS 8 HRS DAILY
EMSO TRAINING
18 DAY 8 HRS
DISPATCHER TRAINING
7 DAYS 8 HRS
ERO TRAINING
7 DAYS 8 HRS
Programs

TECHNICAL – FM*
BMS MANAGER TRAINING
3 DAYS 8 HRS
BMS SUPERVISOR TRAINING
2 DAYS 8 HRS DAILY
CARPENTER TRAINING
2 DAYS 8 HRS DAILY
PLUMBER TRAINING
2 DAYS 8 HRS DAILY
PAINT SHOP CLEANING
2 DAYS 8 HRS DAILY
WORK SAFETY TRAINING
2 DAYS 8 HRS DAILY
FIRE SAFETY TRAINING
2 DAYS 8 HRS DAILY
MULTI SKILL TECHNICIAN (MST)
2 DAYS 8 HRS DAILY
CIVIL WORKERS TRAINING
2 DAYS 8 HRS DAILY
PEST CONTROL*
7 DAYS 8 HRS DAILY
EXTERNAL TRAININGS
AS AND WHEN NEEDED
ON TNA BASIS
ON MANAGEMENT
RECOMMENDATION
ON PERSONNEL NEED BASIS
Programs

Integrated Facility Management Services

PEOPLE
- Staff Training & Awareness
- Professional Skills and Qualifications
- Competent Resources
- Roles and Responsibilities
- Business Process Understanding
- Segregation & Controls
PROCESS
- Management system
- Governance frameworks
- Best Practice
- Business Process Re Understanding
- System, Audit and Review
- Policies, Procedures and reporting
TECHNOLOGY
- System Implementation
- Key Performance Measurement
- System evolution and selection
- You cant deploy technology without
competent people, support processes
or an overall plan
FM is a profession that encompasses multiple disciplines to ensure
functionality of the built environment by integrating people, place,
process and technology.’
it accurately identifies the management of multi-disciplines through
people, process and technology.

Hard facilities management services are ones which relate to
the physical fabric of the building and cannot be removed.
They ensure the safety and welfare of employees and
generally are required by law
E.g. Heating, lighting, plumbing, fire safety systems, air
conditioning, building maintenance
lift maintenance etc.
Soft facility management services are ones which make the
workplace more pleasant or secure to work in. They are not
compulsory and can be added and removed as necessary.
E.g. cleaning, washroom cleaning, window cleaning, mail
management, waste management, catering pest control, etc.
TYPICALLY FM IS SPLIT INTO TWO AREAS OF ‘HARD’ AND ‘SOFT’ SERVICES
Integrated Facility Management Services (IFM)
HARD SERVICES
(TECHNICAL)
SOFT SERVICES

• Building fabric maintenance
• Air conditioning maintenance
• Decoration & refurbishment
• Lift & escalator maintenance
• M&E plant maintenance
• Fire safety system maintenance
• Plumbing & drainage
• Minor project management
• Cleaning
• Recycling
• Security
• Pest control
• Handyman services
• Grounds maintenance
• Waste disposal
• Internal plants
Additional services might also include: ·
Move management (churn)
· Utility management
· Pace planning
· Meeting room services
· Business risk assessment
· Catering services
· Business continuity planning
· Vehicle fleet management
· Benchmarking
· Printing services
· Space management
· Postal services
· Contract procurement
· Archiving
· Performance management
· Concierge services
· Information systems
· Reception services
· Telephony
· Health & Safety advice
· Travel booking
· Environmental management

SOFT SERVICES
General Cleaning
Façade Cleaning
Deep Cleaning
Air conditioning Duct Cleaning
K
itchen Exhaust Cleaning
Grease Trap Cleaning
S
wimming Pool Cleaning
Mould Cleaning
Water TankCleaning
Concierge /R
eception
Leisure Floor Attendant
S
ecurityPersonnel
Pest Control
Waste Management
Catering
Paint shop cleaning

HARD SERVICES (TECHNICAL)
HVAC / Chillers / Air conditioning Maintenance
Electrical Maintenance
Civil & Carpentry Works
Refurbishments, Fit-Outs & Gym Equipment
CCTV & Access Control Systems (Security Systems)
PA Systems
Intercom Systems
Car Parking Systems
Elevators / Escalators Maintenance
BMS Operations – Manual & DDC
Central Battery Units &UPS
Fire Alarm & Fire Fighting
Central Gas Systems
Diesel Generators
Gate Barriers
Automatic Doors
STP / WTP
Transformers
Visitor Management

PEOPLE
- Different type of trainings and as per process
metrics
- Region-wise Dedicated training team
- Transition team
- Audit team to support Quality support system
- On line auditing tool
- Different type of Dashboards
- Dedicated Machine Maintenance Team
PROCESS
- Management system – Various policies
- Corporate Governance systems
- Performance inked incentive plans
- Best Practice
- Auditing and Review Tools and reporting
structures
TECHNOLOGY
- Online Quality support system
- On line auditing tool
- Different type of Dashboards
- Dedicated Machine Maintenance workshop
- PMS system
- And More….
PROCESS
TECHNOLOGY
PEOPLE

Training Activities – ATTRITION OF EMPLOYEES
Joining of New Employees Over
Attrition
02 TOT will Arrange regular 24
Hrs. mandatory OJT ( Weekly )
over attrition
Fortnightly Submission of Training
attendance, Reports with
photographs to circle
coordinator / Training Dept.
Advance training will
be arrange by circle
coordinator within 2
months.
Final Certification
for further
regularization of
salary
Salary will be kept
on hold if Advance
Training is not done
within the
deadline.
Yes No
Advance
Training
Requested By,
Suraj Mahajan
HOD Training
Approved by,
Shri. Umesh Mane
VC & Jt MD
On submission of above said
reports employee salary will be
regularize subject to completion
of advance training within 02
months strictly
If OJT is not delivered salaries will
be kept on hold
END
PROCESS - ATTRITION OF EMPLOYEES
Simultaneously other site supervisors has to train
existing employees
Training Activities New Site Mobilisation
Sagar Complex for nearby sites
Admin staff / Training Coordinator -
Identification of Type of training and further course of action
Training delivery
Out Station Within Pune
Verification of received database by circle coordinator as
per the circle
Out Station Trainings Plans Sagar Complex / On site Level Training Plans within Pune
Coordination with Site In charge / HOD for Trg. Centre,
accommodation for Trainees, transport , food etc.
Instructor will go to the site
For Training with his kit ( if arranged at any other place within pune)
Instructor will go to the finalize place
with training kit
After Training submission of Nomination form, Attendance &
Result
Sheet with photographs
Certification for qualified staff
After Training submission of Nomination form, Attendance & Result
Sheet with photographs
Submission of True Copy to employee
& Original to HOD Ops
Details through MIS to operation head & Payroll for
Salary Regularisation subject to Advance training
Within Pune -On Site
Requested By,
Suraj Mahajan
HOD Training
Approved by,
Shri. Umesh Mane
VC & Jt MD
Details for the new site will be provided to training department from
Concerned Ops HOD / Commercial department
Planning for training before site gets operational across all Circles
Outside Pune
In an emergency site will get
operational with existing trained
employees only
END
PROCESS - NEW SITE MOBILISATION
New Sites start with 85% new trained employees (+) 10-15% Old (+) 05%
Commando,
Training can be given in between 15 days till site gets operational

Training Activities - Supervisor
Requested By,
Suraj Mahajan
HOD Training
Approved by,
Shri. Umesh Mane
VC & Jt MD
New Supervisors has to be
sent for training within 01
month of joining / as & when
on Training schedule
Site IC / Mgr has to ensure
the full preparation of
supervisor before nomination
Pre course Examination for
preparation
Course & final examination
Certification
JOINING OF SITE / SALARY
REGULARISE
Applicable for existing
Supervisors too
New & Old Supervisor
Training
END
IF TAINING NOT DONE
WITHIN DEADLINE SALARY
WILL BE KEPT ON HOLD TILL
CERTIFICATION
YES NO
PROCESS SUPERVISOR TRAINING
Training Activities – ON JOB TRAINING
Mandatory On Job training
2 Candidates per site to be nominated for train
The trainer programme by HOD - OPS to training Dept. HO
(Sup & Above Min 02-03 Yrs of Exp in BVG)
Training Dept. will arrange TOT training to be delivered to the
selected candidates
The candidate will be certified to give on job Training
On Job Training by site level TOT Staff on regular intervals
Arrange regular 24 Hrs. mandatory OJT
( Weekly )
Fortnightly Submission of Training attendance, Reports with
photographs to circle coordinator / Training Dept.
On submission of above said reports employee salary will be
regularize subject to completion of advance training within 3
months strictly.
Advance training will
be arrange by circle
coordinator within 2
months.
Final Certification for
further regularization
of salary
Salary will be kept on
hold if Advance
Training is not done
within the deadline.
Yes No
Advance
Training
Completion
ASAP
Requested By,
Suraj Mahajan
HOD Training
Approved by,
Shri. Umesh Mane
VC & Jt MD
END
PROCESS – TOT SELECTION & ON JOB TRAINIG
Simultaneously other site supervisors
has to train existing employees

Machine Operator Training Program
Requested By,
Suraj Mahajan
HOD Training
Approved by,
Shri. Umesh Mane
VC & Jt MD
Nominated candidate should be minimum 12th
Passed / ITI
Holder preferably
Nomination will be at the discretion of Site I/C / Mgr. / HOD
Candidate will appear for 03 days M/C Operator Course
Examination, Successful Qualification Dis Qualification
Qualified Candidates
Qualified candidates will be awarded with certificated &
Operator License
Candidates,Those who are already operating machines will
be nominated for the course
END
Disqualified candidates will have to reappear for the course
in next immediate batch upon scoring 50% and above
PROCESS - MACHINE OPERATOR TRAINING PROGRAM
If candidate scored below 50% will not be eligible for the
course for next 06 month; wherein he ll prepare for the Re-
examination
Minimum two candidates will be nominated per site, per
shift, depending upon scope of work & shifts
in charge may Send the nomination for other candidate (s)
too
Operator license will be valid for 02 Year, Refresher training
& license renewal mandatory before expiry To avoid
discontinuation of special allowance
Will be responsible for handling machine(s), Utilisation
Charts, related docs, records, cleaning, up keeping & Safety
etc.
Eligible for Allowance of
Rs 1000/- (All Type of
machine(s) with Ride On)
Disqualified Candidates
Allowance of Rs 1000/- will be credited in salary
(All machine operators with Ride On)
Eligible for Allowance of Rs
500/- (All Type of machine(s)
Other than Ride On)
Training Activities - Regular 03 days Advance Training (24 Hrs)
Operation Head / Representative Manager will give Nomination to
Training department for New Joiners as well as Old Employees
Admin department (Training)
Identification of Type of training and further course of action
Finalisation of Type of training
Out Station Pune Within Pune
Given Database of Trainees will be verified
by circle coordinator as per the circle
Planning for the out door Trainings
Planning for trainings at Sagar
Complex / site Level
Coordination with Site In charge/HOD
for Trg. Centre, accommodation for
Trainees, transport , food etc. Instructor will go to the site
For Training with his kit ( if
arranged at any other place within
pune)
Instructor will go to the finalize place
For training with kit
Submission of Nomination form,
Attendance & Result Sheet with
photographs
Certificate from HO
Submission of Nomination form,
Attendance & Result Sheet with
photographs
Certificate Final List
Submission of Original Copy to employee &
True copy to training Dept.
Information through MIS to operation head
& Payroll for Salary Regularisation
Advance training 03 Days (24 Hrs)
List of New / Old employees will confirmed with data
given by Pay Roll
Exact data of new joiners Attrition base / existing employees will
be provide by payroll on monthly basis
Trained new joiners Untrained New Joiners
As per the list provided Payroll will put
salary on Hold till Training completion.
Requested By,
Suraj Mahajan
HOD Training
Approved by,
Shri. Umesh Mane
VC & Jt MD
OJT Employees Over
Attrition
Existing Employees
END
PROCESS – 03 DYS ADVANCE TRAINING – SITE EMPLOYEES

BVG INDIA LTD
PR
OCES
SMATR
IC – AUDITDEPAR
TMENT
Audit Planning asper the s
chedule and scope
As
signment of Auditors
, & permiss
ion taken from concerned authoritiesto conduct audits(if
requited)
Accommodation
needed ?Plan
Act upon approved Audit Plan & S
tart preparation to
prior audit
Deployed auditor will
coordinate with the
coordinator of an auditee for
accommodation
Co-ordinate with an auditee & S
tart Audit
To conduct opening meeting with an auditee
Audit conducted & observationsrecorded
After Audit activity prepare Audit R
eport for observations/Findings
Audit R
esult discuss
ed with an auditee in clos
ing meeting to rais
ed final report
Distribute audit report to an auditee in common audit meeting for deficienciesand
to take necess
aryaction
Improvement or
corrective action
required ?
Auditor to prepare progres
sreport
( upon clos
er of all action plansof an auditee)
Auditor to evaluate res
pons
es
, performance,
documents& follow-up through nex
t Audit /
Ins
pection and clos
e asper appropriate procedure
Auditee to res
pond with root caus
e, action plan &
action taken with CAR
Audit progres
sreport to be s
ubmitted by HOD to
further s
ubmis
s
ion to CMD VC CELL/ J
t.MD & VC
After review by J
t. MD & VC, Dept. will initiate
appropriate action
HRAction
(If R
eq.)
Appropriate action on Defaulter / Errant
Advis
ory / Warning letters/
s
us
pens
ion / Termination letters
to
Defaulters/ errant s
taff
END
NO
YES
NO
YES
On
page
ref.
Is
s
ued byAudit Dept. V-0 / R
ev-0
R
eques
ted By
S
uraj Mahajan
HOD Audits
Approved By
S
hri. Umesh Mane
Jt MD & VC
Process – Audit / Service Quality Department

AUDITING PARAMETERS
Grooming & appearance
Documentation
Machine, Maintenance, Inventory, stock and
records
Over All Quality of Site
Client Feedback

AUDIT RATINGS
POOR BELOW 50% - NOT ACCEPTABLE
AVERAGE
ABOVE 50% UP TO 75% - HAS TO IMPROVE, RELEVANT &
RECOMMENDED ACTION TO BE TAKEN ON IMMEDIATE BASIS
GOOD
ABOVE 75 % ACCEPTABLE ONE
(Need Improvement to achieve 100%)
AUDIT PARAMETERS

Quality Support System

Facility Management in….
Ab Initio - FM
Offices, Residential Etc.
Hotels
Hospital
SWM
BMS

- Encompasses multiple disciplines
- Ensure functionality of the built environment
- Integration of people, place, process and technology.
- Integration of processes within an organization
- Maintain & develop the agreed services
- Support & improve the effectiveness of its primary activities.“
- Everything is perfect for you and your customers
- Boost Business profitability.
Facility management
Facility Management is always what makes customers say, “Wow,
everything is perfect!”

A great mall with stinking toilets or faulty elevators will not be liked by showrooms or shoppers. The
same logic applies to hospitals, offices, or any commercial establishment. All of which makes your
services absolute Necessary!
It is immaterial whether you are into hospitality & housekeeping, guarding & security or maintenance
& engineering services, you actually put the smile back on customers’ faces.

However, this is no easy task you need to manage -
• Major roadblocks like -
- Attrition
- Disconnect between operations and payroll
- Service continuity
- On-time and accurate billing
- Compliance Etc….
which hamper your day-to-day operations and strategic growth.

For which BVG INDIA LTD is there to transform your
business process, to accelerate your success to next level.

 Non-core overhead services taken out
 Perfect integration for your non core business
 Allowing to Focus on revenue generating activities
 One point of contact for all your infrastructure & support services
 Access to staff, expert in managing soft and hard FM services
 Increased operational efficiency
 Simplified channels of communication
 Access to equipment and technological solutions often too expensive for one company to adopt
 Greater flexibility to control staffing levels according to demand
 Helps reduce space and maintenance costs and increase the efficient use of assets.
 Boost profitability
 Delight customers.. An Many More….!!
The key benefits With BVG INDIA LTD’S Facility Management Solution -
(Depending on the number and type of services outsourced)
In essence, FM is about taking control, freeing organisations to do
what they do best while BVG INDIA LTD take care of the rest.

Introduction to the course -
for Knowledge transfer……

Corporate Grooming…
• Corporate grooming is about ensuring that an employees grooming, including dressing,
personal hygiene and personality reflect a positive and professional image about themself,
and thereby ensures that they are able to represent their business in a professional manner.
• Dressing well will not only increase your self-confidence but it will also impress and attract
other people.
• Proper grooming and a professional appearance are important to gain respect in the
workplace.
• The way you look and carry yourself creates an impression on the people you work
alongside.
• Most organizations expect their employees to dress well.
• Corporate dressing does not mean flaunting designer business suits but
to dress appropriately in lines with the organization culture.
• Never wear casuals to work.
• Dressing formally helps to create the right professional image.
• When you dress in business professional attire, you are wearing generally conservative
clothing to portray yourself in a professional manner.
• Women can wear pants suit with heels while men may wear a blazer or suit jacket, button
down shirt, suit pants, a tie and dress shoes.

Body language…
improving body language – tips…
• When properly used, body language can be your key to
greater success.
• It can help you develop positive business relationships,
influence and motivate the people who report to you,
improve productivity, bond with members of your team,
and present your ideas with more impact.
• Positive body language is when your movements and
gestures show that you are engaged, interested,
approachable, and open.

Etiquette & Behavior…
• Corporate Etiquette refers to set of rules an individual must follow while he is at work.
• One must respect his organization and maintain the decorum of the place.
• Corporate Etiquette refers to behaving sensibly and appropriately at the workplace to create an everlasting
impression.
• No one would take you seriously if you do not behave well at the workplace.
• Remember we can’t behave the same way at work place as we behave at our homes.
• One needs to be professional and organized.
CORPORATE ETIQUETTE - DO’S AND DONT’S −
• Don’t peep into other’s cubicles and workstations.
• Put your phone in the silent or vibrating mode at the workplace.
• Don’t open anyone else’s notepads registers or files without his permission.
• Stay away from nasty politics at the workplace. Avoid playing blame games.
• keep your workstation clean and tidy.
• Never criticize or make fun of any of your colleagues.
• Never scold your staff in front of others
• Take care of your pitch and tone at the workplace.

Effective Communication Skills…
Success for YOU…

Housekeeping…

House Keeping is to maintain the beauty of the place, as it
should be… General care, cleanliness, orderliness, and
maintenance of business property.
“A place for everything and everything in its place.”

AESTHETIC APPEAL :-
• Leave every surface clean. Ceilings, floors, furniture, walls, windows, fixtures,
fittings etc.
• Leave the area tidy and place every item in the right place.
• Maintain order on table tops, arrange books, pens and other items, keeping
symmetry in mind.
• Take care of indoor plants. Water natural plants, get rid of dead plants, clean the
pots, vases and leaves.
• Keep artificial flowers and other artefacts free of dust.

Manual Housekeeping Mechanized housekeeping

Equipment and consumables…

DRY MOP WET MOP
USES:-
To sweep dry floors
WORK PROCEDURES:-
• Remove big garbage.
• Floor should be dry.
• To be used in zigzag manner
such that no garbage is left
behind.
• Start from one corner to
another
• Clean the mop refill and put in
proper place
BENEFITS:-
Covers large area in less time
USES:-
To Mop wet floors
WORK PROCEDURES :-
• All area to be properly swiped.
• Scrape all hard stain if any.
• To be used in zigzag manner
such that no area is left un-
mopped.
• Start from one corner to
another.
• Clean the mop refill and put in
proper place.
BENEFITS:-
Moping can be done n standing
position effortlessly.
BVG TRAINING CENTER, BVG INDIA LTD, SAGAR COMPLEX, PUNE-34 BVG TRAINING CENTER, BVG INDIA LTD, SAGAR COMPLEX, PUNE-34

SOFT BROOM HARD BROOM
USES:-
To sweep dry soft floors
WORK PROCEDURES :-
• Remove big garbage.
• Floor should be dry.
• sweep by going one step
forward keeping 75% of broom
in contact with floor such that
no garbage is left behind.
• Start from one corner to another
• Store in proper place after use
BENEFITS:-
Covers all corners while sweeping.
USES:-
To sweep all outer areas, or uneven
floors
WORK PROCEDURES :-
• Remove all obstructions.
• keep the hard broom in slant
position to cover more area in less
time.
• Start from one corner to another .
• Store in proper place after use
BENEFITS:-
• Can be use to sweep both Wet and
dry surfaces.
• Can be used in standing and sitting
position.

• DUST PAN WITH BRUSH DUST COLLECTOR
USES:-
To collect dust.
WORK PROCEDURES:-
• Take brush in right hand and
dust pan in left hand.
• Collect the dust at one point
with the help of brush and push
it in dust pan keeping the dust
pan in slant position so that the
base touches the surface evenly.
• collected dust to be dumbed in
dustbin.
• Keep dust pan dry and in proper
place.
BENEFITS:-
Dust can be collected from the place of
generation easily.
USES:-
To collect dust in outer area
WORK PROCEDURES :-
• Take brush in right hand and
dust pan in left hand.
• Collect the dust at one point
with the help of brush and push
it in dust pan keeping the dust
pan in slant position so that the
base touches the surface evenly.
• collected dust to be dumbed in
dustbin. . Keep dust pan dry and
in proper place
BENEFITS:-
Dust can be collected in standing position
effortlessly.

FLOOR WIPER • HAND SCRUBBING BRUSH
USES:-
To Remove water from floor
WORK PROCEDURES:-
were you have outlet for water.
• Place the blade evenly on the
floor.
• Drag the blades holding the rod
towards the outlet of the water.
• Clean and store in proper place
BENEFITS:-
To remove the water manually when
in large quantity.
USES:-
To scrub hard floorings
WORK PROCEDURES :-
• Place the bristles evenly on the
floor.
• Scrub the area to and fro going
one step forward.
• Use proper chemical as per
requirement.
BENEFITS:-
To Scrub the hard floor manually in
large quantity effortlessly.

COBWEB BRUSH FEATHER BRUSH
USES:-
To dust walls and collecting small
dust particles.
WORK PROCEDURES :-
• Were goggles.
from top to bottom.
• Cover all the areas such as ceiling
walls, corners and all
equipment's.
• Take precautions and don’t let
any one come near while cleaning
BENEFITS:-
To dust from wall and all the
corners were dusting is difficult.
USES:-
To Remove Cobwebs
WORK PROCEDURES:-
• Were goggles.
from top to bottom.
• Cover all the areas such as
ceiling walls and corners.
• Take precautions and don’t let
any one come near while
cleaning
BENEFITS:-
To remove cobwebs from
everywhere.

SCOTCH BRIGHT NYLON SCRUBER
USES:-
To Remove soft strain.
WORK PROCEDURES :-
• Were hand gloves.
from top to bottom.
• Cover all the areas such as walls
name plate, still equipment and
all toilet tabs.
• Scrub the all equipment and toilet
tab area to and fro covering all
area.
BENEFITS:-
Scrubs and clean everything without
leaving scratches.
USES:-
To Remove hard strain.
WORK PROCEDURES:-
from top to bottom.
• Cover all the areas such as floor
and toilet corners.
• Scrub the Corners area to and fro
going one step forward.
• Clean the area as soon as
scrubbing is done.
BENEFITS:-
To remove Hard strain from floor &
toilet.
Cleans skirting's effectively

FLOOR SCRAPER GLASS SCRAPER
USES:-
To Remove stains like paint marks,
stickers from glass.
WORK PROCEDURES:-
• Identify the type of stain use only
when the stain is hard to remove.
• Hold the scraper in slant position in
such a way that the blades of the
scraper goes below the stain .
• Scrap the stained area to and fro till
the stain is removed completely
• Clean the area as soon as scraping is
done.
BENEFITS:-
Remove stains on glass easily without
leaving scratches.
USES:-
To Remove hard stain like cement,
chewing gums from floor.
WORK PROCEDURES:-
• Identify the type of stain use only
when the stain is hard to remove.
• Hold the scraper in slant position in
such a way that the blades of the
scraper goes below the stain.
• Scrap the stained area to and fro till
the stain is removed completely
• Clean the area as soon as scraping is
done.
BENEFITS:-
Remove hard stain easily

• FLOOR HAND SCRUBBER SPRAY BOTTLE
USES:-
To spray chemicals in required area
WORK PROCEDURES:-
• Identify which chemical to be used an
for what purpose.
• Make proper dilution in the spray
bottle.
• Adjust the spay Nob according to the
type on volume of spray needed.
• And spray on required area.
BENEFITS:-
• Makes chemicals easy to carry.
• Helps in reducing wastage of
chemical
USES:-
To Remove stain like from floor.
WORK PROCEDURES:-
• Identify the type of stain and
spray proper chemical and scrub
with the brush
• Scrub the stained area to and fro
till the stain is removed completely
• Clean the area as soon as
scrubbing is done.
BENEFITS:-
Remove stain in small areas easily

KITCHEN WIPER • GLASS WIPER( SQUEEZE)
USES:-
To Remove water droplets from glass
WORK PROCEDURES:-
• Check if the wiper blade is clean.
• Start from one corner to another in
zigzag or top to bottom manner
• Place the blade evenly on the glass.
• Drag the blades holding the rod towards
downward position.
• Wipe the blades with clean duster
frequently so that the wiper wont
remove marks behind
BENEFITS:-
To remove the water drops without
leaving stain.
USES:-
To Remove water from kitchen
cabinets, washroom cabinet
WORK PROCEDURES:-
• Place the blade evenly on the
cabinet.
towards the outlet of the water.
BENEFITS:-
To remove the water manually when
in smaller volume.

• GLASS WASHER WITH SQUEEZE TELESCOPIC ROD
USES:-
To reach to the heights for cleaning.
WORK PROCEDURES:-
• Place the desire equipment extension
to the rod.
• Adjust the rod according to the
heights required.
BENEFITS:-
Makes it easy to remove cobwebs , clean
walls, and glass at heights.
USES:-
To Wash and clean glass at heights
WORK PROCEDURES:-
• Dust the glass properly
• Dip the washer in chemical.
• move the washer on the glass to &
fro from top to bottom.
• Place the blade of squeeze evenly
on the glass.
downwards
BENEFITS:-
• To do washing and cleaning of glass
effectively and effortlessly.

WRINGER TROLLEY BUCKET
USES:-
To carry water for cleaning.
WORK PROCEDURES:-
• Clean the bucket before and after use.
• Put proper measurement of chemical when ever required.
BENEFITS:-
• Easy to carry water from one place to another.
• Good to store water when ever required.
USES:-
To Carry chemical and squeezing the wet mop while mopping
WORK PROCEDURES:-
• Take the required diluted chemical in blue
bucket
• Dip the mop in chemical.
• After moping is done squeeze the mop with the help of squeeze
yellow bucket. Such that the dirty water strains in red bucket.
• Clean and store in proper place after use
BENEFITS:-
• Reduces time consumption while moping the floor as clean and dirty
water buckets are available.
• And squeezing mop is easy

BLUE CHECK DUSTER RED CHECK DUSTER
USES:-
To do normal duster
WORK PROCEDURES:-
• Take appropriate chemical in spray bottle.
• Spray the chemical on the area to be
dusted.
• Fold the duster in 8 folds.
• Wipe the area properly .
BENEFITS:-
Helps in keeping the area dust free and remove stain
USES:-
To do normal duster in toilets & washrooms
WORK PROCEDURES:-
• Spray the chemical on the area to be dusted.
BENEFITS:-

BLUE GLASS DUSTER RED GLASS DUSTER
USES:-
To Clean glass dusting of office, tables, & glass partitions
WORK PROCEDURES:-
• Spray the chemical on the area to be
dusted.
BENEFITS:-
USES:-
To do normal duster of toilets & washrooms mirrors and glass
partitions
WORK PROCEDURES:-
• Spray the chemical on the area to be dusted.
BENEFITS:-

FLOOR DUSTER YELLOW DUSTER
USES:-
To hand mop the floors
WORK PROCEDURES:-
• Take appropriate chemical in bucket.
• Dip and squeeze the mop duster in the
chemical.
BENEFITS:-
USES:-
To do computer and glass dusting
WORK PROCEDURES:-
• Check if the duster is clean
• Dust the area properly .
BENEFITS:-
Helps in keeping the area dust free. It does not leave scratches.

BLUE HAND GLOVES • ORANGE / RED HAND GLOVES
USES:-
Were hand gloves for general area cleaning.
WORK PROCEDURES:-
• Clean the hands first.
• Keeps hands dry.
• Wear the gloves in respective hands before
performing any cleaning jobs.
• Clean and store in proper place after use.
BENEFITS:-
Helps in keeping hand clean and infection free and to avoid any
chemical reactions
USES:-
Were hand gloves for washroom and sanitary area cleaning.
WORK PROCEDURES:-
BENEFITS:-
Helps in keeping hand clean and infection free and to avoid any
chemical reactions

• LEATHER HAND GLOVES • CHEMICAL RUBBER HAND GLOVES
USES:-
Were hand gloves for industrial cleaning.
WORK PROCEDURES:-
BENEFITS:-
Can be used for iron bur and glass particle handling.
USES:-
Were hand gloves when handling chemicals (chemical industries)
WORK PROCEDURES:-
handling chemicals
BENEFITS:-
Helps to avoid any chemical reaction while handling hazardous
chemicals.

SIGNBOARD CADDY
USES:-
To indicate the caution area , cleaning in progress area .
WORK PROCEDURES:-
• Clean and dust the caution board.
• Place the board in the respective area before
starting the work to indicate cleaning in
progress.
• Keep the board on the same place till the
floor is wet.
• Don't forget to remove once the use is done
BENEFITS:-
. Can be used to avoid any accidents
USES:-
To carry cleaning agent
WORK PROCEDURES:-
• Clean the caddy properly
• Fill it with equip diluted chemical spray bottles,
gloves, dusters, toilet brush any other cleaning
agents required
handling chemicals
BENEFITS:-
Makes it easy to move cleaning agent from one place to another
and keeps agent handy while cleaning

TOILET BRUSH DRUM
USES:-
To Clean WC and Urinals
WORK PROCEDURES:-
• Wear hand gloves
• Flush the WC or urinals
• Put required chemical.
• Leave it for a while.
• Than scrub the area using toilet brush till
the stains are removed
BENEFITS:-
Removes stain from all corners of WC OR urinals
USES:-
To carry or store water or diluted chemicals
WORK PROCEDURES:-
• Clean the drum properly.
• Check for any odors.
• Fill it with required liquids.
BENEFITS:-
Makes it easy to move or store large quantity of water or diluted
chemicals to clean larger areas

CHOCKUP PUMP MEASURING JAR
USES:-
To Remove chock-ups
WORK PROCEDURES:-
• Flush the WC or urinals
• Place the round rubber pump head on the
drain caps
• Pump it thoroughly till the drain is clear.
• Clean the area properly
• Clean the pump and store in proper place
BENEFITS:-
Removes chock-ups from WC, washroom, drains, basins, etc
USES:-
To measure chemicals for dilution
WORK PROCEDURES:-
• Identify the amount of chemical needed to clean
the respective area
• Clean the jar properly before use.
• Take the required chemical in the jar according to
the measurement required.
• And pour measured chemical in water to make
dilution
BENEFITS:-
Helps in reducing wastage and reducing over or underuse of chemicals

NAPTHALIN BALLS SANICUBES
USES:-
To Remove odors
WORK PROCEDURES:-
• Clean the area where naphthalene balls to be
placed
• Put one ball in each corners in drawers,
cupboard, on drain cap on urinals.
• When size decreases to ½ do remove the balls
from the areas and replace it with new one
as it can choke the drain caps.
• Avoid using more that 4 balls in one place
BENEFITS:-
Removed bad odors.
USES:-
To Remove odors
WORK PROCEDURES:-
• Clean the area where sanicubes to be placed
• Put one ball on drain cap and urinals.
• When size decreases to ½ do remove the balls
from the areas and replace it with new one as
it can choke the drain caps.
• Avoid using more that 1 balls in one place
BENEFITS:-
Removed bad odors.

Cleaning Agents & Chemicals

Cleaning agents are perhaps the most
critical aids of housekeeping staff in their
job to keep their house neat and clean
CLEANING
AGENTS
Detergents
Acid
Cleaners
Alkaline
cleaners
Solvent
cleaners
Disinfectants
Laundry aids
Polishes
Floor seal
Floor seal
TYPES OF CLEANING AGENTS

SOAPY DETERGENT-
- Made from animal or vegetable fat boiled with strong alkali
- Used mainly on washing fabrics
- Used as a solid block for washing skin and clothes
- As flakes for washing delicate fabrics
- As a powder for washing of soft fabrics
SYNTHETIC DETERGENT-
- Made from organic chemicals derived from petroleum
- These are used extensively in house keeping
- They are used for cleaning task and for washing up the floors
- They may be in the form of a powder, liquid, gel or crystals
DETERGENT

- Acids used as cleaning agents may vary from mild acid, e.g. acetic acid or
strong concentrated hydrochloric acid.
- Acids should be used in solutions followed by thorough rinsing.
- All, except citric and acetic acid should be used under supervision with
extreme caution and with the protection of rubber gloves.
- Strong acids are poisonous and corrosive.
Citric acid and acetic acid
- Used for metal cleaning
- Dilute hydrochloric acid: used in removing lime scale from sanitary ware
- Oxalic acid: for removing stubborn water stains from hard floors and
sanitary ware
ACID CLEANERS

- Are used in laundry and are particularly good for removing grease.
- Very strong alkali materials are known as caustic materials and are extremely
corrosive and poisonous
- They must be used under strict supervision.
- E.g. -
- Sodium carbonate (washing soda): it is used to soften water and remove light
grease marks.
- Sodium hydroxide (caustic soda): Removing grease from grills and blocked
drains
- Sodium hypochlorite (bleach): Whitening and removing stains from hard and
soft surfaces
ALKALINE CLEANERS

- These cleaning agents are used extensively for dry cleaning
and for stain removal.
- They all have strong fumes and should be used in well
ventilated room.
- Solvents are useful for cleaning grease or polish from
surfaces.
- Solvents will evaporate and so they are ideal for cleaning
windows, mirrors and picture frames.
- E.g.
- Methylated spirits- turpentine, white spirit, acetone, used
for removing stains from hard and soft surfaces.
SOLVENT CLEANERS

- Disinfectants should only be used in the areas where harmful
germs are likely to exist. Disinfectants kill the harmful bacteria.
Most disinfectants have strong smell and therefore should be used
in recommended amounts in areas where germ control is required.
- E.g.
- Phenol: They are used in dilute or concentrate to disinfect surfaces
in hospitals.
- Halogens: the elements chlorine and iodine may be used as
disinfectants.
DISINFECTANTS

- These are agents for disguising bad smells.
- They counteract stale odors and sometimes introduce fragrance in
the area.
- They are used in guest rooms, bathrooms, and in public areas.
- They are available in liquids, powders and crystalline blocks.
- E.g.
- Naphthalene balls serve as effective deodorizers and prevents
cockroach's to enter the areas.
- Sanicubes are colorful balls and which serves as deodorizers
DEODORANTS

- Laundry aids which are used as cleaning materials contain
stiffening agents and fabric conditioners
LAUNDRY ACIDS

- Polishes are cleaning agent which are applied to a
surface to form a hard protective layer and thus
guard against finger marks stains and scratches.
They also create a pleasant shine on a hard surface.
- E.g.
- Metal polishes
- Furniture polishes
- Floor polishes
POLISHES

- A floor seal can be either solvent or water based.
- It is applied to a floor surface to form a semi permanent protective barrier
which will prevent the entry of dirt, liquids, grease stains and bacteria.
- Depending on the traffic they receive, they may last for up to five years
before replacement is necessary.
- E.g.
- Oleo-resinous: These are clear solvent based sealers used on wood
cork and magnesite floors. They consist of oils, resins and solvents.
- One pot plastic: They are made up of synthetic materials. They are used on
wood, cork and magnesite floors
- Pigmented sealers: These sealers contain color pigments which provide
color and also strengthen the sealer. They are used on wood, concrete and
stone floors.
FLOOR SEAL

- Abrasives are substances or chemicals that depend on their rubbing
or scratching action to clean dirt from hard surfaces. They are used to
remove very stubborn stains from various surfaces.
- E.g.
- Fines abrasives- Jeweler's rouge (a pink oxide of iron used for shining silver)
- Hard abrasive- Sand paper, fine ash, pumice stone, steal wool are
commonly used abrasive
ABRASIVE

- Ensure that the storage racks are sturdy. Heavier containers must be
kept on the bottom shelf.
- Label all containers neatly with a waterproof marker.
- Ensure that the lids are tightly secured.
- When dispensing cleaning agents, use appropriate dispensers and
measuring apparatus.
- Avoid spillage; if a spill occurs, clean it up immediately.
- Follow a systematic procedure for rotating stocks.
STORAGE OF CLEANING AGENTS

- The following points need to be considered while selecting cleaning
agents.
- The type of spoilage.
- The type of surface.
- Composition of the cleaning agents.
- Ease of use, saving of effort and time.
- Toxicity or side effects. Cost effectiveness.
SELECTION OF CLEANING AGENTS

- Always read the safety data sheet and the text on the packaging carefully
when you are about to use a product with which you are not completely
familiar with the risks.
- Contact the environmental coordinator if you are unsure about handling
methods.
- Use personal protection equipment (e.g. gloves, face mask) where necessary.
- Surplus chemicals and hazardous waste must be dealt with in accordance
with the information in the safety data sheet.
- First Aid equipment must be available.
- Workplaces must be cleaned regularly.
- There must not be chemical spills on the floor.
- Immediately wash off chemical traces from the skin. Read the safety data
sheet or ask your immediate superior if you are not sure what needs to be
done.
PRECAUTIONS WHILE USING CHEMICALS

TASKI R1 TASKI R2
USES:-
To Clean bathroom.
WORK PROCEDURES:-
• Wear hand gloves.
• Take diluted chemical in spray bottle ( 20 to
50 ml for 1lt) as per required.
• Spray on required area, scrub and wash the
area.
BENEFITS:-
Removes all stains from toilet bowls and urinals
USES:-
To hygienically clean surface
WORK PROCEDURES:-
area.
BENEFITS:-
Removes quickly hard stain ,oil and water residues

TASKI R3 TASKI R4
USES:-
Glass and water resistance hard surface cleaner
WORK PROCEDURES:-
• Take chemical in spray bottle.
• Spray on required area, wipe it with the help
of dry clean glass duster
BENEFITS:-
Removes all stains from glass
USES:-
Furniture cleaner and polisher.
WORK PROCEDURES:-
• Spray on required area, wipe it with the help of
dry clean glass duster
BENEFITS:-
Cleans shines and protect furniture

TASKI R5 TASKI R6
USES:-
Air freshener
WORK PROCEDURES:-
• Spray on required area , to remove odor
BENEFITS:-
Removes bad odor and gives pleasant smell
USES:-
Heavy duty toilet bowl urinal cleaner to remove lime scale water
residues, and other stains
WORK PROCEDURES:-
• Apply on required area
• Leave it for 10 min
• Scrub thoroughly and flush
BENEFITS:-
Useful for remove lime scale water residues, and other stains

• TASKI R9
• TASKI R7
USES:-
Floor cleaner
WORK PROCEDURES:-
• Take the solution in bucket bottle ( 20 to
50 ml for 1lt) as per required and mop,
taking care to rinse the mop frequently.
• Alternatively use the chemical in proper
dilution in machineries
BENEFITS:-
Cleans hard surface effectively
USES:-
Bathroom cleaner
WORK PROCEDURES:-
area.
BENEFITS:-
Useful for remove lime scale water residues, and other stains from
all bathroom surfaces.

TR 103
TR101
USES:-
Carpet Shampooing or carpet cleaner
WORK PROCEDURES:-
• Take the solution in bucket bottle
(50 ml for 1lt) as per required and apply on
upholstery and scrub the area. Rinse it well
dilution in machineries and scrub the carpet
BENEFITS:-
Cleans and shines carpets effectively
USES:-
Carpet detergent or heavy duty stain removal
WORK PROCEDURES:-
• Take the solution in bucket bottle
(50 ml for 1lt) as per required and apply on
upholstery and scrub the area. Rinse it well
dilution in machineries and scrub the carpet
BENEFITS:-
Useful for remove heavy duty stains from carpet

SPIRAL HD
SPIRAL
USES:-
Hard floor cleaner
WORK PROCEDURES:-
• Take the solution in bucket bottle ( 20 to
50 ml for 1lt) as per required and mop,
taking care to rinse the mop frequently.
dilution in machineries
BENEFITS:-
Cleans hard surface effectively
USES:-
Oily Greasy floor surface cleaner
WORK PROCEDURES:-
area.
BENEFITS:-
Useful for remove oil and grease from any type of floors

PITAMBARI
BRASSO
USES:-
To polish copper and brass article
WORK PROCEDURES:-
• Dust and wet the item to be cleaned
• Apply and, polish using swag or cotton rags
BENEFITS:-
Gives shine to articles
USES:-
Copper and brass abrasive cleaner
WORK PROCEDURES:-
• Dust and wet the item to be cleaned
• Apply and, scrub and wash the
area.
ENEFITS:-
Useful for hard stains water residues and gives shine

Sr. No. Product Color Product Description Key Areas Dilution Ratio
Safety
instruction
Effecting
area
1 Taski R1 Mild Dark Red
Bathroom Cleaner-
Cum-Sanitizer
Concentrate
All Surface in the bathroom, viz. sink, tub, tiles, floor and
fittings. Safe for use on marble and granite
Normal soiling : 20 – 50
ml. in 1 Liter of water.
Heavy soiling : 50-100
ml. in 1 Liter of water
Safety glasses&
globes
Avoid contact
with eyes & skin
2 Taski R2
Dark Bluish
Green
Hygienic Hard Surface
Cleaner Concentrate
All hard surfaces (e.g. TV cabinets, photo frames,
telephones, etc.) including glass, mirrors and also on
shiny floor surfaces like polishing marble, granite, etc.
Hard surface : 20-50 ml.
in 1 Liter of water.
Safety glasses&
globes
Avoid contact
with eyes & skin
3 Taski R3 Mild Light Blue
Glass Cleaner
Concentrate
All types of glass, windows, mirrors and glass display
cases
20 -50 ml. in 1 Liter of
water
Safety glasses&
globes
Risk of serious
damage to eyes
4
Taski R4
Shine up
White Furniture Maintainer
All wooden surfaces such as table, chairs and bedside
tables. Can also be used to maintain polished metal
surfaces like nameplates, brass handles, etc.
Ready-to-use product.
Safety glasses&
globes
Avoid contact
with eyes & skin
5 Taski R5 Mild Light Red Air Freshener
Deodorises guestrooms, banquet halls and office
rooms and room where tobacco or other odors are very
strong.
Safety glasses&
globes
Risk of serious
damage to eyes
6 Taski R6 Dark Blue Toilet Bowl Cleaner
Removes lime-scale deposits and stubborn stains and
leaves toilet bowls and urinals sparkling clean.
Safety glasses&
globes
Avoid contact
with eyes & skin
6 Taski R7
Opaque White
Liquid
Cleaning Agnt Hard
Surface Cleaner
Removes lime-scale deposits and stubborn stains and
Safety glasses&
globes
Avoid contact
with eyes & skin
TASKI R9 Violet Liquid
Bathroom Cleaner
Concentrate
fully formulated cleaner for cleaning all fittings and walls
in the bathroom viz. sink, tub, tiles and fittings.
20 -50 ml. in 1 Liter of
water
Safety glasses&
globes
Avoid contact
with eyes & skin
7 Taski Spiral Colour Less
Floor Cleaner
Concentrate
Used for both wet mopping as well as scrubbing with a
machine on all kind of floors.
Normal soiling: 20 ml. in
1 Liter of water.Heavy :
50 ml. in 1 Liter of water.
Safety glasses&
globes
Avoid contact
with eyes & skin
8
Suma Multi
D2.5L
Dark Blue
Crockery & Cutlery
Cleaner + Multi
Purpose use
Multi purpose cleaner, basically used for cleaning of
crockery and cutlery, can be used for mopping /
scrubbing of floor and also for glass cleaning
10-15 ml. in 1 Liter of
water
Safety glasses&
globes
Avoid contact
with eyes & skin
9
Suma Inox
D7.1
Mild Milky
White
Steel Polished Used for Steel polishing of door handles, lift doors etc. Ready-to-use product.
Safety glasses&
globes
Avoid contact
with eyes & skin
10 Taski TR103 Colorless Carpet Detergent Used for carpet shampooing 50 ml. in 1 Liter of water
Safety glasses&
globes
Avoid contact
with eyes & skin
11 All Klean
Yellow colour
liquid with lime
fragrance
Hygienic, Multi-Purpose
Cleaner Concentrate
.Normal soiling : 10 –
20 ml. in 1 Liter of water.
Heavy soiling : 20 -50
ml. in 1 Liter of water.
Safety glasses&
globes
Avoid contact
with eyes & skin
Johnson Diver sey

Sr. No. Product Name Color Product Description Key Areas Dilution Safety instruction Effecting area
1
LAF / Liquied
airfreshner
Milky
liquid.
Aqua based liquid air
freshener & deodorized
with long lasting
fragrance.
Deodorises guestrooms, banquet halls and office
rooms and room where tobacco or other odors are
very strong.
Direct use
advised.
Else dilute as
per
requirement.
Wear impervious
protective clothing,
boots, gloves,
Harmful for eyes &
skin
2
FP (Furniture
police Maintainer)
Milky
White
Furniture Maintainer All wooden surfaces such as table, chairs and
bedside tables. Can also be used to maintain
polished metal surfaces like nameplates, brass
handles, etc.
Ready to use NA Harmful for eyes &
skin
3
MD – 10 (HARD
SURFACE
CLEANER)
Orangish
liquid.
Floor cleaner
concentrate
Used for both wet mopping as well as scrubbing
with a machine on all kind of floors.
10-40 ml. Wear impervious
boots, gloves,
Harmful for eyes &
skin
4
Marbolin (Hard
Surface cleaner)
Green
coloured
liquid.
Perfumed floor and
hard surface cleaner.
telephones, etc.) including glass, mirrors and
also on shiny floor surfaces like polishing marble,
granite, etc.
boots, gloves,
Harmful for eyes &
skin
5
Saniwash (Hand
Wash Soap)
Viscous,
thick,
liquid.
Gentle & richly
perfumed premium
Hand Wash.
Pearlescent, pleasantly perfumed, foaming,
neutral hand wash with emollient for hand
cleaning. Does not harm the skin and does not
remove essential oils from the skin.
Ready to use No special protective
covering
Harmful for eyes &
skin
6
TLC (Toilet Boil
Cleaner)
Blue
viscous
liquid
Liquid toilet cleaner
formulated to remove
tough stains and lime
deposits.
Removes lime-scale deposits and stubborn stains
and leaves toilet bowls and urinals sparkling
clean.
Ready to use Wear impervious
boots, gloves,
Harmful for eyes &
skin
7
SX – 1 (Polisher) Water
White
Non staining stainless
steel polishing agent
for non-food contact
surfaces
Used for Steel polishing of door handles, lift
doors etc.
Ready to use Safety glasses &
gloves required
High vepor
concentration may
couse of dizziness
8
CDD-1 Milky
liquid.
Broad spectrum floor
cleaner concentrate
with natural herbs that
repel flying insects.
Used for both wet mopping as well as scrubbing
with a machine on all kind of floors.
Harmful for eyes &
skin
9
Cleens (glass
cleaner)
Clear blue
liquid.
Ammonia free Glass
Cleaner Concentrate.
All types of glass, windows, mirrors and glass
display cases
boots, gloves,
Harmful for eyes &
skin
10
CS4 (Carpet
cleaner)
Yellow
liquid.
Carpet Shampoo
concentrate
Dry foam neutral liquid shampoo for manual and
machine cleaning of carpets and upholstery.
50 ml. in 1
Liter water
Wear impervious
boots, gloves,
Harmful for eyes &
skin
11
Fresh O Liquid /
Multi surface
bathroom cleaner
Orange
Red
coloured
liquid.
General purpose
Multisurface Bathroom
Cleaner cum sanitizer.
All hard surfaces (e.g. wash basin, TV cabinets,
photo frames, telephones, etc.) including glass,
mirrors and also on shiny floor surfaces like
polishing marble, granite, etc.
20-40 ml Wear impervious
boots, gloves,
Harmful for eyes &
skin
REVACHEM

Sr. No. Product Name Color Product
Description
Key Areas Dilution Ratio Safety
instruction
Effecting
area
1 3MBathroom
Disinfectant Cleaner
P1
Bluish-
Green
Bathroom Cleaner
cum sanitizer.
All Surface in the bathroom, viz. sink, tub, tiles, floor and
fittings. Safe for use on marble and granite
20-50 ml. in 1 Liter of
water.
Use Goggles &
Gloves
Eyes & skin
2 3MGeneralPurpose
CleanerP2
Orange
Color
General purpose
Multisurface
Bathroom Cleaner
cum sanitizer.
All hard surfaces (e.g. TVcabinets, photo frames,
telephones, etc.) including glass, mirrors and also on shiny
floor surfaces like polishing marble, granite, etc.
Hard surface : 20-50 ml.
in 1 Liter of water.
Use Goggles &
Gloves
Eyes & skin
3 3MGlass Cleaner-
P3
Pink color Glass Cleaner
Concentrate
All types of glass, windows, mirrors and glass display cases 20 -50 ml. in 1 Liter of
water
Use Goggles &
Gloves
Eyes & skin
4 3MHandwashH1 Silky
White
Gentle hand wash Pearlescent, pleasantly perfumed, foaming, neutral hand
wash with emollient for hand cleaning. Does not harmthe
skin and does not remove essential oils fromthe skin.
Ready to use Use Goggles &
Gloves
Eyes & skin
5 3MRoomFreshner-
P5
White
color
Air Freshener Deodorises guestrooms, banquet halls and office rooms
and roomwhere tobacco or other odors are very strong.
Ready-to-use product. Use Goggles &
Gloves
Eyes & skin
6 3MToilet Bowl
Cleaner- P6
Green
color;
Toilet Bowl Cleaner Removes lime-scale deposits and stubborn stains and
Ready-to-use product. Use Goggles &
Gloves
Eyes & skin
3M

Sr. No. Product Name Color Product Description Key Areas Dilution Ratio Safety
instructio
n
Effecting
area
1 All Klean Orrange colour
liquid
Natural Cleaner
Concentrate
Normal soiling : 10 – 20 ml. in
1 Liter of water/Heavy soiling
: 20 -50 ml.
Use
Goggles
Eyes
2 Germ Free Bluish-green
colour
Bathroom Cleaner-Cum-
Sanitizer Concentrate
All Surface in the bathroom, viz. sink, tub, tiles, floor
and fittings. Safe for use on marble and granite
10 - 15 ml. in 1 Liter of water Use
Goggles &
Gloves
Eyes & skin
3 Super Lime Away Colourless liquid Floor Cleaner Concentrate
(Non-fuming Acid Cleaner)
Used as removal for stains and lime scaling deposits of
glazed tiles and ceramic ware like toilet bowls, urinals,
wash basin, coffee urns and floor.
100 ml. in 1 Liter of water Use
Goggles &
Gloves
Eyes & skin
4 Super Lime Away Plus Colourless liquid Toilet Bowl Cleaner Non – fuming acidic cleaner to remove scum, hard
water deposits, protein and starch buildup from glazed
tiles and ceramic ware. Also remove scales and stains
in toilet bowls, vessels, coffee urns and floor
Ready to use. Use
Goggles &
Gloves
Eyes & skin
5 Superklean Colourless liquid Non Foaming heavy duty
floor cleaner.
Non Foaming heavy duty floor cleaner. 100 ml. in 1 Liter of water Use
Goggles &
Gloves
Eyes & skin
6 Window Shine Bluish-green
colour
Solvent cleaner for glass
cleaning.
Cleaning of glass surface like glass doors, mirrors,
window glass, façade glass & monitor screen
Ready to use Use
Goggles &
Gloves
Eyes & skin
7 Descaler Plus Colourless liquid Mineral acid blend
concentrate.
Removal of Lime Scale and stains in toilet bowls.
Remove tough coffee, tea, stains and milk scaling for
vessels and urns.
100 ml. in 1 Liter of water Use
Goggles &
Gloves
Eyes & skin
8 Room Freshner Colourless to milky
white
Blend of natural and
synthetic perfumes
Eco- Friendly, water based blend of perfumes for
refreshing of rooms, lobby and reception area
Ready to use Use
Goggles &
Gloves
Eyes & skin
9 Liquid Furniture Polish White colourliquid Furniture Polish Ready to use furniture polish. Effectively removes dust,
stains, smudges and finger marks also polishes the
wood to a high shine.
Ready to use Use
Goggles &
Gloves
Eyes & skin
10 Carpet Brite Colourless clear
liquid
Carpet Shampoo
concentrate
Dry foam neutral liquid shampoo for manual and
machine cleaning of carpets and upholstery.
50 ml. in 1 Liter water Use
Goggles &
Gloves
Eyes & skin
11 Sparklean Colourless liquid Neutral Cleaner
concentrate
Pots and Pan, Crockery and Cutlery cleaner 20 ml. in 1 Liter water Use
Goggles &
Gloves
Eyes & skin
12 Hand Wash (Labello) Silky Color liquid Gentle hand wash Pearlescent, pleasantly perfumed, foaming, neutral
hand wash with emollient for hand cleaning. Does not
harm the skin and does not remove essential oils from
the skin.
Ready to use Use
Goggles &
Gloves
Eyes & skin
Schevaran Laboratories

Personal Protective Equipment's…

GOGGLES
HELMET
USES:-
To protect head injury
WORK PROCEDURES:-
• Clean the helmet
• Check for inner side.
• Check if the belt is proper
• Wear the helmet according to your size
• Don’t forget to tie the belt around your neck
tightly.
BENEFITS:-
Help from head injury while working on heights and in congested
areas
USES:-
To protect eyes
WORK PROCEDURES:-
• Clean the glasses of Goggles properly
• Always use while working in dust or cleaning
higher levels
• Also use when dealing with hazardous
chemicals
BENEFITS:-
Help from eye injury and eye irritation

MASK
EAR PLUG
USES:-
Protect from harm to ear drum
WORK PROCEDURES:-
• Use if working in high decimal voice.
• plug the ear plugs in both the ears.
• Remove and dispose each time after use
BENEFITS:-
Help from getting harm to ear drums
USES:-
Protect from inhaling dust or other harmful particles
WORK PROCEDURES:-
• Check if it is clean
• Tie both the string to both of your ears in such
away that no air enters trough the sides of
mask.
• Dispose or replace if not in good condition
BENEFITS:-
Help from inhaling hazardous gases or dust.

SAFETY BELT
GLOVES
USES:-
Protect from harm to Hands
WORK PROCEDURES:-
• Wear the gloves in respective hands when
ever required
BENEFITS:-
Help from getting harm to hands from infections, and injuries
USES:-
Protect from falling
WORK PROCEDURES:-
• Always use when working above six feet.
• Check if it is clean
• Check all the belts are proper
• when ever using the angle for the hook should
have strong support
BENEFITS:-
Help to avoid any accidents

Colour Coding Material…

SOP – Standard operating Procedure…

Dusting

Computer Cleaning

Ceiling & Wall Cleaning

DRY MOPING

Wet Moping…

Glass Cleaning…

Spills & Spot Treatment…

Inspection methodology for commonly neglected areas…

Mechanized Housekeeping…

The Operator / user / individual should having the necessary ability, knowledge, or skill to do something successfully
on the job , He / She must be able to do the necessary things given below;
Major and Important points to be considered as pre activities:
 Power point identification for type of machines needs to be deploy for use.
 Panels and sub stations also needs to be identified; wherein one must consider the local operating instructions
and needs regarding single phase / Two Phase and Three Phase
 Waste disposal and garbage area to be identified is must before start work.
 Type of drainage systems and points needs to be identified and their outlets to work more effectively and
efficiently resulting in quality output in minimum time span.
Pre-Housekeeping activities

• Hazardous area needs to be mark.
• Notice / information has to be place on board for the information of site details to work efficiently.
• Priorities of cleanings, timings, monitoring, maintenance, cross checking of work done and frequencies has to be
made to work sequentially.
• Garbage / dust / waste accumulation source points needs to be identified and mark to avoid double work;
Like – Out side of toilets,
Drinking water points
Wash basins
Pantry / canteen area which is in frequent use and can generate waste / garbage /
these points has to be frequently monitor and necessary action to be taken to avoid double work.
• Inspect the area while taking into account of various surfaces

• Arrange machine at the beginning of work procedures to ensure that everything is in order.
• Test the machine before main work begins to be sure that it’s in good condition for operations.
• Identify the material requirements for cleaning the areas inspected, by considering risk, time, efficiency and
type of stain(s).
• Ensure that the cleaning equipment is in proper working condition

• Arrange machine at the beginning of work procedures to ensure that everything is in order.
• Test the machine before main work begins to be sure that it’s in good condition for operations.
• Identify the material requirements for cleaning the areas inspected, by considering risk, time, efficiency and
type of stain(s).
• Ensure that the cleaning equipment is in proper working condition
• Select the suitable alternatives for cleaning the areas in case the appropriate equipment and materials are
not available and inform the appropriate person
• Plan the sequence for cleaning the area to avoid re-soiling (Dirty) clean areas and surfaces.

• Display the appropriate signage for the work being conducted
• Ensure that there is adequate ventilation for the work being carried out
• Wear the personal protective equipment required for the cleaning method and materials being used
• Strictly adhere to client job specification and ensure good quality work
• Report to supervisor(s) regularly, keeping them updated on quality of work, machine performance and its
activities and progress.
• Ensure that machines are calibrated and recalibrated on regular intervals

Operations of Machines
• Use the correct cleaning method for the work area, type of soiling and surface.
• Carry out cleaning activity without disturbing others.
• Deal with accidental damage, if any, caused while carrying out the work.
• Report to the appropriate person any difficulties in carrying out your work.
• Identify and report to the appropriate person any additional cleaning required that is outside one’s
responsibility or skill

Post housekeeping activities…
• Ensure that there is no oily substance on the floor to avoid slippage
• Ensure that no scrap material is lying around
• Maintain and store housekeeping equipment and supplies
• Follow workplace procedures to deal with any accidental damage caused during the cleaning process
• Ensure that, on completion of the work, the area is left clean and dry and meets requirements

• Return the equipment, materials and personal protective equipment that were used to the right places making sure
they are clean, safe and securely stored
• Dispose the waste garnered from the activity in an appropriate manner
• Dispose of used and un-used solutions according to manufacturer’s instructions, and clean the equipment
thoroughly
• Maintain schedules and records for housekeeping duty
• Replenish any necessary supplies or consumable
• Clean up machine parts after every work procedure.

Technical Knowledge
The Operator / user / individual on the job needs to know and understand:
• The levels of hygiene required by workplace and why it is important to maintain them during your work
• How to inspect a work area to decide what cleaning it needs
• Methods and materials that used for cleaning variety of surfaces
• The types of cleansing agents that are not to be mixed together
• The correct method for cleaning equipment and/or machinery used during your work
• The importance of personal protective equipment
• Appropriate personal protective equipment for the work area, cleaning equipment, tools, materials and chemicals
used

• The correct sequence for cleaning the work area
• The time taken by the treatment to work
• The importance of following manufacturer's instructions on cleaning agents
• The most appropriate place to carry out test cleans and why this should be done before applying
treatments
• The importance of applying treatments evenly and the effect of not doing this
• Process of cleaning the surfaces without causing injury or damage
• The method to check the treated surface and equipment on completion of cleaning
• Procedures for reporting any unidentified soiling

• Procedures for disposing off waste
• Procedures for disposing off or storing personal protective equipment
• Escalation procedures for soils or stains that could not be removed
Important
• Fill up appropriate technical forms, process charts, activity logs in required format of the company
• Read and understand manuals, health and safety instructions, memos, reports, job cards etc. at all
times and act as per the standards always.
• Respond appropriately to any queries, Communicate with supervisor
• Communicate with seniors and juniors as and when required / needed
• Schedule daily activities and drawing up priorities

Introduction to various types of machines…

Auto Scrubber & Dryer Machine
MACHINE HANDLE
BRUSH ON OFF SWITCH
FLAT COVER FILLING
WATER TANK
FOOT WHEEL
SQUEEGEE SET
DIRTY WATER DRAIN HOSE PIPE
WATER ADJUSTMENT LEAVER
MOTOR UNIT

Machine, parts & uses ( Auto scrubber & dry machine)
 Machine Part:-
 Machine Handle
 Hour counter.
 Power ON-OFF switch.
 Vacuum ON-OFF switch.
 Water supply ON-OFF switch.
 Scrubber indicator.
 Machine maintenance indicator.
 Squeegee adjustment lever.
 Water adjustment lever.
 Hoare counter lock.
 Hoare steel stand.
 Sieve (dust collector).
 Tanks (fresh water 50lit.tank,
Dirty water drain hose pipe
(red cap).
 Vacuum hose pipe.
 Scrubber adjustment lever.
 Squeegee set.
 Squeegee pad.
 Fresh water tank cap.
 Fresh water drain hose pipe
( blue cap).
 Fresh water supply hose pipe.
 Dirty water drain hose pipe
( red cap).
 Vacuum hose pipe.
 Scrubber adjustment lever.
 Squeegee set.
 Squeegee balance Nob.
 Safety wheels.
 Wrangle foot wheel.
 Solution filter.
 Base wheel.
 Motor unit.
 Scrubber pad lock.
 Nylon scrubber brush
(soft & hard).
Motor:-
2Hp single phase.
220V, 135RPM.
Front machine-brush rotator.
Middle machine-vacuum.
Back left side machine-fresh water
supply.
 Total weight of machine 79kg.
Cable-2.5mm thickness, 3core,
30metre length, 16amp pin.
Using area:-
1.Main floor scrubbing.
2.Main passage floor scrubbing.
3.Main corridor floor scrubbing.
4.Big hall floor scrubbing.
5.Use for whipping.
6.Floor side corner dust pick up.

(Auto scrubber & dryer machine)
 Make sure that machine wire have plugged in properly.
 Properly attach the brush or pad ( as per requirement )in
the holder. Make sure that brush is locked properly in the
holder.
 Fill the chemical with proper dilution.
 Start & move the machine on area with proper balancing
of the machine, also ensure cable should be at your
shoulder so that it should not came in between the
machine.
 After completion of machine work ,remove dirty water
inside the dirty tank.
 Keep machine & its parts clean after use at the designated
place.
 Machine wire is cut or damage from any where.
 wire does not come under the machine while
working.
 Continuous use of machine without break
 Improper use of machine which results in any
human risk or hazard, property damage
 Improper fitting of parts or loose parts.
 Lying machine anywhere
139
DO’S DON’T

Benefits of auto scrubber & dryer machine…
• Deck tilt system making brush changes quick and simple using this industrial or big floor scrubber.
• 50 to 60 liter clean and dirty water heavy duty poly form tanks in this floor scrubbing machine.
• vacuum motor providing the exceptional wet pick up.
• Heavy duty brush motor on this floor scrubber.
• Fully adjustable operator handle on the Scrubber Drier.
• Simple On/Off trigger control.
• There is a flexi fill, extending and flexible filling hose on these industrial or big floor cleaning machines.
• Oil filled, low load, planetary gearbox gives maximum power transmission direct to the floor from
this industrial or big floor scrubber.
• Full range of brush and pad drive systems on this.
140

Wet & Dry Vacuum Machine...
141
MACHINE TANK LOCK
PLASTIC HOSE PIPE
MACHINE HANDLE
DUST TANK
DUST BAG
CARTAGE FILTER
NET FILTER
EXTENSION PIPE
FLOOR VACUUM NOZZLE
CREVICE NOZZLE

Machine, parts & uses ( Wet & dry vacuum machine)
 Machine Part:-
 Dust tank (10liter dust capacity in 8liter tank).
 Inlet vacuum point.
 Machine cap clip.
 Pipe stands.
 Plastic extension pipe.
 Steel extension pipe.
 Vacuum motor filter (black for wet).
 Dry filter.
 Cotton & paper dust bag.
 Carpet vacuum nozzle (big & small).
 Floor vacuum nozzle.
 Long flat vacuum nozzle.
 Wet vacuum nozzle.
142
Floor side corner dust pick up.
Sofa and chair vacuuming. Carpet Vacuuming.
Floor dust pickup.
After floor scrubbing water extraction.
Window grooves vacuuming
Cable-10 metre.Motor.
Using area:-
1.Carpet Vacuuming.
2.Floor dust pickup.
3.After floor scrubbing water extraction.
4.Window grooves vacuuming.
5.Floor side corner dust pick up.
6.Sofa and chair vacuuming.

Do’s & Don’t (wet & dry vacuum machine)
 Make sure that machine wire have plugged in properly.
 Start and move the machine or area to be clean with
proper balancing of the machine and yours also ensure
cable should be at your shoulder that it should not
came the way of machine.
 After vacuuming, dust remove from dust bag inside the
machine. and then dust bag keep in place.
 Using of machine for wet cleaning Dust bag remove
from machine.
 Keep machine and its part of clean after using it, at the
designated place.
 Make sure that machine wire is not cut or damage
from any where.
 Make Sure that wire does not come under the
machine while working.
 Please do not use machine consciously give break
for few mints.
 Make sure that any person does not get hurt by
machine .while using it…
 Make sure that any clients property do not gate
damaged by machine, while working.
 Use appropriate attachment of machines, at
appropriate area.
143

Benefits of wet & dry vacuum machine
 Low noise level means the unit can be used for longer periods and in environments where noise
must be held at a minimum
 Ergonomic design means the unit can be used for longer periods of time due to lower user fatigue
 Front drainage cap for ease of emptying
 Supplied with dust bag for dry and foam filter for wet operation
 Push and Clean semi automatic filter cleaning means it takes only seconds to clean your filter,
ensuring continued high performance
 Two big wheels and two castors ensure stability and mobility
 Fleece filter bag system allows you to pick up moist materials with the bag in place
 The built in accessory holder keeps your accessories always at hand
 Click system for fast change between tool adapter and standard accessories.
144

Air Blower Machine
MACHINE STILL ROD
CABLE
MACHINE FIBER BODY COVER
MACHINE ON-OFF SWITCH
MACHINE HANDLE
BASE WHEEL
SIDE SAFTY FAN NET

Machine, parts & uses ( Air blower machine)
 Machine Part:-
• Machine handle.
• Aluminum handle rod.
• Machine fiber body cover.
• Machine front safety net.
• Side safety fan net.
• Blower fan.
• Base wheel.
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Cable :- 5 meter
Using area:-
After carpet shampooing-carpet dryer

Do’s & Don’t (Air blower machine)
 Make sure that machine wire have plugged in
properly.
 Start and move the machine or area to be clean
with proper balancing of the machine and yours
also ensure cable should be at your shoulder that it
should not came the way of machine.
 Keep machine and its part of clean after using it, at
the designated place.
 Make sure that machine wire is not cut or damage from
any where.
 Make Sure that wire does not come under the machine
while working.
 Please do not use machine consciously e give break for
few mints.
 Make sure that any person does not get hurt by
machine .while using it….
 Make sure that any clients property do not gate
damaged by machine, while working.
 Use appropriate attachment of machines, at
appropriate area.
147

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