Einstein
Analytics: Einstein Analytics
Commerce: Commerce Cloud
Marketing: Marketing Cloud
Service: Service Cloud
Platform: AppExchange, Heroku, Lightning
Sales: Sales Cloud
13
Our Product Suite is Growing
Add-on pro
This document provides a summary of Atento's third quarter results for 2014. Key highlights include 5.9% constant currency revenue growth in Q3 and 8.4% growth over the first 9 months of the year. Adjusted EBITDA increased 10.1% in Q3 and 13.9% over the first 9 months. Margins expanded both year-over-year and quarter-over-quarter. Performance was strong in Brazil and Latin America overall. The results demonstrate the success of Atento's strategy across growth, operations and people.
HubSpot reported Q4 2017 results with total revenue of $106.5 million, an increase of 27% year-over-year. The company continues to see a positive mix-shift towards its multi-product platform with an increasing percentage of revenue coming from international markets. Margins improved in Q4 and HubSpot is committed to balancing top and bottom line growth to drive continued operating leverage. With a largely untapped global opportunity, focus on upselling existing customers, and expanding its leadership position in the mid-market, HubSpot is well positioned to execute on its growth strategy.
The document discusses forward-looking statements and non-GAAP measures. It notes that forward-looking statements involve known and unknown risks and uncertainties that may cause actual results to differ materially. It also states that non-GAAP financial measures should not be considered superior to GAAP measures and have limitations. Finally, it commits to updating forward-looking statements only as required by law except in cases where new information becomes available.
- Thinkific provides an online platform that allows entrepreneurs and businesses to create and sell online courses and other learning products.
- In Q4 2021, Thinkific's annual recurring revenue grew 43% year-over-year to $43.8 million. The average revenue per user also grew 9% to $114 per month.
- For the full year 2021, Thinkific's revenue increased 81% to $38.1 million compared to 2020, while gross merchandise volume processed through the platform grew 50% to $414.8 million.
This presentation provides an overview of investor information for Q2 2022. It contains forward-looking statements and discusses risks and uncertainties. Non-GAAP financial measures are used to supplement GAAP measures. The presentation also references industry data from third parties and contains trademarks and copyrights.
This is Uber's first investor presentation (for Q4 2019) after going public in 2019.
We're compiling some of the investor presentations for technology start-ups. The purpose is to better understand the business as a point of reference or comparison.
I do not own this deck or any of its contents. The original deck can be found on Uber's Investor Relations webpage as part of its required reporting.
The investor presentation summarizes tronc's financial outlook and digital strategy. It expects full-year 2016 revenue to be down 4.0% and adjusted EBITDA to be up 15.0% compared to 2015. For 2017, tronc forecasts revenue of $1.57-$1.6 billion and adjusted EBITDA of $185-$195 million. The presentation also outlines tronc's plans to build a billion dollar online media network through growing its digital audiences and launching new products.
Einstein
Analytics: Einstein Analytics
Commerce: Commerce Cloud
Marketing: Marketing Cloud
Service: Service Cloud
Platform: AppExchange, Heroku, Lightning
Sales: Sales Cloud
13
Our Product Suite is Growing
Add-on pro
This document provides a summary of Atento's third quarter results for 2014. Key highlights include 5.9% constant currency revenue growth in Q3 and 8.4% growth over the first 9 months of the year. Adjusted EBITDA increased 10.1% in Q3 and 13.9% over the first 9 months. Margins expanded both year-over-year and quarter-over-quarter. Performance was strong in Brazil and Latin America overall. The results demonstrate the success of Atento's strategy across growth, operations and people.
HubSpot reported Q4 2017 results with total revenue of $106.5 million, an increase of 27% year-over-year. The company continues to see a positive mix-shift towards its multi-product platform with an increasing percentage of revenue coming from international markets. Margins improved in Q4 and HubSpot is committed to balancing top and bottom line growth to drive continued operating leverage. With a largely untapped global opportunity, focus on upselling existing customers, and expanding its leadership position in the mid-market, HubSpot is well positioned to execute on its growth strategy.
The document discusses forward-looking statements and non-GAAP measures. It notes that forward-looking statements involve known and unknown risks and uncertainties that may cause actual results to differ materially. It also states that non-GAAP financial measures should not be considered superior to GAAP measures and have limitations. Finally, it commits to updating forward-looking statements only as required by law except in cases where new information becomes available.
- Thinkific provides an online platform that allows entrepreneurs and businesses to create and sell online courses and other learning products.
- In Q4 2021, Thinkific's annual recurring revenue grew 43% year-over-year to $43.8 million. The average revenue per user also grew 9% to $114 per month.
- For the full year 2021, Thinkific's revenue increased 81% to $38.1 million compared to 2020, while gross merchandise volume processed through the platform grew 50% to $414.8 million.
This presentation provides an overview of investor information for Q2 2022. It contains forward-looking statements and discusses risks and uncertainties. Non-GAAP financial measures are used to supplement GAAP measures. The presentation also references industry data from third parties and contains trademarks and copyrights.
This is Uber's first investor presentation (for Q4 2019) after going public in 2019.
We're compiling some of the investor presentations for technology start-ups. The purpose is to better understand the business as a point of reference or comparison.
I do not own this deck or any of its contents. The original deck can be found on Uber's Investor Relations webpage as part of its required reporting.
The investor presentation summarizes tronc's financial outlook and digital strategy. It expects full-year 2016 revenue to be down 4.0% and adjusted EBITDA to be up 15.0% compared to 2015. For 2017, tronc forecasts revenue of $1.57-$1.6 billion and adjusted EBITDA of $185-$195 million. The presentation also outlines tronc's plans to build a billion dollar online media network through growing its digital audiences and launching new products.
Salesforce reported record quarterly revenue of over $1 billion and continued strong growth across key metrics like deferred revenue and customer retention rates. The company is making significant investments in technology, markets, and distribution to expand its total addressable market, especially in marketing automation through acquisitions like ExactTarget. Salesforce is developing the Salesforce1 platform to connect customers, partners, employees and devices through an "API first" approach.
- HubSpot reported Q3 2017 results, with revenue growth of 22% year-over-year to $82.3 million.
- The company discussed its continued focus on balancing revenue growth and margin improvement, with gross margins increasing to 81% in Q3 2017.
- HubSpot reiterated its commitment to its growth strategy, which includes expanding its product offerings, growing its international business, upselling existing customers, and tapping into the large market opportunity for its inbound platform.
This document discusses forward-looking statements and non-GAAP measures. It notes that forward-looking statements involve risks and uncertainties that could cause actual results to differ from expectations. Non-GAAP measures are presented in addition to GAAP measures and have limitations as tools for comparisons. The quarterly report and other SEC filings contain risk factors that could affect results. Forward-looking statements represent management's beliefs only as of the date of the presentation.
This document discusses five trends shaping the future of sales: 1) Unifying sales and marketing on a single platform to share goals, data, and processes; 2) The rise of artificial intelligence to increase productivity and effectiveness of sales reps; 3) The growth of digital and virtual selling to meet changing customer expectations; 4) Leveraging partners to reach new customers and revenue channels; and 5) Adopting recurring revenue and usage-based pricing models to better align with modern business models. The document promotes Salesforce products and solutions that can help organizations address these trends, such as Einstein, Sales Cloud, Pardot, and Salesforce CPQ.
Webinar: How Salesforce.com drives B2B marketing ROI with LinkedIn Sponsored ...LinkedIn
The document discusses how Salesforce uses LinkedIn Sponsored Updates to drive marketing ROI. It outlines Salesforce's campaigns on LinkedIn, including creating valuable content, targeting premium audiences like senior executives, and optimizing performance. Salesforce achieves high lead conversion rates and ROI by engaging customers throughout their journey using technology to scale across teams. LinkedIn provides a unique professional forum for B2B advertisers to engage customers with content.
Shopify is an e-commerce platform powering over 165,000 active merchants with cumulative GMV of over $8 billion. The platform provides a single integrated back office for multi-channel sales across online storefronts, retail locations, and apps on any device. Shopify has a growing merchant base, strong recurring revenue model, and expanding ecosystem of app developers and theme designers. It aims to make commerce better for everyone through its growing product capabilities and long-term focus.
DoubleVerify is a measurement and analytics software platform that drives digital ad spend optimization and supports brand messaging alignment. It has over 1,000 customers globally including many of the world's largest brands, social media platforms, digital publishers and programmatic platforms. DoubleVerify analyzes billions of data points through its platform to provide real-time analytics and measurement ensuring digital media spend is optimized and messaging is effective. It has grown significantly since being founded in 2008 through strategic acquisitions and partnerships with major platforms and technologies.
DoubleVerify is a measurement and analytics software platform that drives digital ad spend optimization and supports brand messaging alignment. In 2020, it measured over 3.2 trillion media transactions, generated $244 million in revenue, and achieved an adjusted EBITDA of $73 million. DoubleVerify ensures digital media spend is optimized and messaging is maximized through analyzing billions of data points to produce its proprietary DV Authentic Ad metric, which measures brand safety, fraud prevention, viewability, and correct geography of digital ads. The company has experienced strong growth since its founding in 2008 and continues to expand through new partnerships, product offerings, and acquisitions.
The document discusses forward-looking statements and non-GAAP measures. Forward-looking statements involve known and unknown risks and uncertainties that may cause actual results to differ materially. Non-GAAP measures are presented in addition to GAAP measures and have limitations as tools for comparison. The company assumes no obligation to update forward-looking statements except as required by law.
Log mein investor presentation 2017 final irlogmein
LogMeIn presented its Q1 2017 investor presentation which outlined its vision and financial targets for the next three years. It aims to be a leader in existing markets like web conferencing, remote access, and remote support while expanding into adjacent markets. LogMeIn projected revenue CAGR of 10% through 2019, adjusted EBITDA margins expanding to 38% by 2018, and adjusted free cash flow targets of $400 million in 2019. It also announced a $700 million, three-year capital return plan targeting 75% of free cash flow.
This presentation provides an overview of Criteo's vision to become the world's leading commerce media platform for brands and retailers. Key points include:
- Criteo aims to use its first-party commerce data and identity capabilities to power transparent, privacy-focused commerce marketing across the open internet and retail media.
- Significant trends like ecommerce growth, the rise of retail media, and ongoing identity challenges create an opportunity for Criteo's commerce-focused solution.
- Criteo's assets like its large commerce dataset, AI technology, and media network position it to understand consumer purchase journeys, reach audiences at scale, and drive sales for clients.
- The strategy involves expanding C
The document provides an investor update from Salesforce for October 2018. It discusses Salesforce's durable growth powered by competitive advantages including its focus on customer success, consistent innovation, and being the leading cloud platform. Salesforce highlights its consistent revenue growth and increasing profitability. It also outlines its large total addressable markets and opportunities across core products like sales, service, marketing, and its platform.
HubSpot presented its Q1 2018 investor presentation which included the following key points:
1) HubSpot continues to see strong revenue growth both domestically and internationally with international revenue growing from 22% to 34% over the past year.
2) Gross and operating margins have steadily improved over time and HubSpot is committed to balancing revenue growth and profitability improvements.
3) HubSpot reiterated its long term model of targeting 80% gross margins, 15% R&D spend, and 20-25% operating margins as it focuses on growth while improving cash flow.
- The document discusses forward-looking statements made by the company regarding its plans, intentions, expectations and strategies. These statements involve known and unknown risks and uncertainties that could materially affect results.
- The company believes case studies presented provide a representative sample of how merchants have used its platform to grow, but other factors may have also contributed to increases in visits, growth and sales.
- Non-GAAP financial measures are used to supplement GAAP financial measures and exclude certain items like stock-based compensation expenses. Non-GAAP measures are not a substitute for GAAP measures.
This document discusses forward-looking statements and non-GAAP measures. It notes that forward-looking statements involve risks and uncertainties that could cause actual results to differ from expectations. It also states that non-GAAP financial measures should not be considered superior to GAAP measures. The document is intended to provide context for a presentation discussing an company's financial performance and outlook.
- The document discusses forward-looking statements made by the company regarding its plans, intentions, expectations and strategies. These statements involve known and unknown risks and uncertainties that could materially impact results.
- The company believes case studies presented provide a representative sample of how merchants have used its platform to grow, but other factors may have also contributed to increases in visits, growth and sales.
- Non-GAAP financial measures are used to supplement GAAP financial measures and exclude certain items like stock-based compensation expenses.
- The document discusses forward-looking statements made by the company regarding its plans, expectations, assumptions and strategies. These statements involve known and unknown risks and uncertainties that could materially affect results.
- Case studies of merchant experiences are provided as examples but do not necessarily mean the company's platform was the only factor in increased sales.
- Non-GAAP financial measures are used to supplement GAAP measures and should be considered as additional information, not as substitutes for GAAP measures.
This document discusses inbound marketing and HubSpot's inbound marketing platform. It defines inbound marketing as helping prospects through useful content rather than interrupting them. It outlines how HubSpot uses blogging, SEO, social media, and other techniques to generate long-term leads through educational content. The document also provides financial information on HubSpot, showing steady revenue growth, improving margins, and a large total addressable market as they expand internationally and increase their average revenue per customer.
- The document discusses forward-looking statements made by the company regarding its plans, intentions, expectations and strategies. These statements involve known and unknown risks and uncertainties that could cause actual results to differ materially.
- The company believes the case studies presented provide a representative sample of how merchants have used its platform to grow their businesses, but other factors may have also contributed to increases in visits, growth and sales.
- Non-GAAP financial measures are used to supplement GAAP financial measures and should be considered as supplemental, not as a substitute.
مدیریت ارتباط با مشتری، با نام خود، یک سیستم مدیریت ارتباط با مشتریان شما است.
برای اکثر کسب و کارها، ارزشمندترین و مهمترین دارایی آنها مشتریان آنهاست. در روزهای اول در بسیاری از شرکت ها، جزئیات مربوط به آن مشتریان - چه کسی آنها هستند، چگونه با سازمان شما ارتباط برقرار کرده اند - در بسیاری از مکان های مختلف پخش می شوند. مغز مدیرعامل، یک صندوق ورودی نمایندگی فروش، حسابدار، پشته حسابها.
Contenu connexe
Similaire à hubspot - Quarterly Investor Presentation Q423.pdf
Salesforce reported record quarterly revenue of over $1 billion and continued strong growth across key metrics like deferred revenue and customer retention rates. The company is making significant investments in technology, markets, and distribution to expand its total addressable market, especially in marketing automation through acquisitions like ExactTarget. Salesforce is developing the Salesforce1 platform to connect customers, partners, employees and devices through an "API first" approach.
- HubSpot reported Q3 2017 results, with revenue growth of 22% year-over-year to $82.3 million.
- The company discussed its continued focus on balancing revenue growth and margin improvement, with gross margins increasing to 81% in Q3 2017.
- HubSpot reiterated its commitment to its growth strategy, which includes expanding its product offerings, growing its international business, upselling existing customers, and tapping into the large market opportunity for its inbound platform.
This document discusses forward-looking statements and non-GAAP measures. It notes that forward-looking statements involve risks and uncertainties that could cause actual results to differ from expectations. Non-GAAP measures are presented in addition to GAAP measures and have limitations as tools for comparisons. The quarterly report and other SEC filings contain risk factors that could affect results. Forward-looking statements represent management's beliefs only as of the date of the presentation.
This document discusses five trends shaping the future of sales: 1) Unifying sales and marketing on a single platform to share goals, data, and processes; 2) The rise of artificial intelligence to increase productivity and effectiveness of sales reps; 3) The growth of digital and virtual selling to meet changing customer expectations; 4) Leveraging partners to reach new customers and revenue channels; and 5) Adopting recurring revenue and usage-based pricing models to better align with modern business models. The document promotes Salesforce products and solutions that can help organizations address these trends, such as Einstein, Sales Cloud, Pardot, and Salesforce CPQ.
Webinar: How Salesforce.com drives B2B marketing ROI with LinkedIn Sponsored ...LinkedIn
The document discusses how Salesforce uses LinkedIn Sponsored Updates to drive marketing ROI. It outlines Salesforce's campaigns on LinkedIn, including creating valuable content, targeting premium audiences like senior executives, and optimizing performance. Salesforce achieves high lead conversion rates and ROI by engaging customers throughout their journey using technology to scale across teams. LinkedIn provides a unique professional forum for B2B advertisers to engage customers with content.
Shopify is an e-commerce platform powering over 165,000 active merchants with cumulative GMV of over $8 billion. The platform provides a single integrated back office for multi-channel sales across online storefronts, retail locations, and apps on any device. Shopify has a growing merchant base, strong recurring revenue model, and expanding ecosystem of app developers and theme designers. It aims to make commerce better for everyone through its growing product capabilities and long-term focus.
DoubleVerify is a measurement and analytics software platform that drives digital ad spend optimization and supports brand messaging alignment. It has over 1,000 customers globally including many of the world's largest brands, social media platforms, digital publishers and programmatic platforms. DoubleVerify analyzes billions of data points through its platform to provide real-time analytics and measurement ensuring digital media spend is optimized and messaging is effective. It has grown significantly since being founded in 2008 through strategic acquisitions and partnerships with major platforms and technologies.
DoubleVerify is a measurement and analytics software platform that drives digital ad spend optimization and supports brand messaging alignment. In 2020, it measured over 3.2 trillion media transactions, generated $244 million in revenue, and achieved an adjusted EBITDA of $73 million. DoubleVerify ensures digital media spend is optimized and messaging is maximized through analyzing billions of data points to produce its proprietary DV Authentic Ad metric, which measures brand safety, fraud prevention, viewability, and correct geography of digital ads. The company has experienced strong growth since its founding in 2008 and continues to expand through new partnerships, product offerings, and acquisitions.
The document discusses forward-looking statements and non-GAAP measures. Forward-looking statements involve known and unknown risks and uncertainties that may cause actual results to differ materially. Non-GAAP measures are presented in addition to GAAP measures and have limitations as tools for comparison. The company assumes no obligation to update forward-looking statements except as required by law.
Log mein investor presentation 2017 final irlogmein
LogMeIn presented its Q1 2017 investor presentation which outlined its vision and financial targets for the next three years. It aims to be a leader in existing markets like web conferencing, remote access, and remote support while expanding into adjacent markets. LogMeIn projected revenue CAGR of 10% through 2019, adjusted EBITDA margins expanding to 38% by 2018, and adjusted free cash flow targets of $400 million in 2019. It also announced a $700 million, three-year capital return plan targeting 75% of free cash flow.
This presentation provides an overview of Criteo's vision to become the world's leading commerce media platform for brands and retailers. Key points include:
- Criteo aims to use its first-party commerce data and identity capabilities to power transparent, privacy-focused commerce marketing across the open internet and retail media.
- Significant trends like ecommerce growth, the rise of retail media, and ongoing identity challenges create an opportunity for Criteo's commerce-focused solution.
- Criteo's assets like its large commerce dataset, AI technology, and media network position it to understand consumer purchase journeys, reach audiences at scale, and drive sales for clients.
- The strategy involves expanding C
The document provides an investor update from Salesforce for October 2018. It discusses Salesforce's durable growth powered by competitive advantages including its focus on customer success, consistent innovation, and being the leading cloud platform. Salesforce highlights its consistent revenue growth and increasing profitability. It also outlines its large total addressable markets and opportunities across core products like sales, service, marketing, and its platform.
HubSpot presented its Q1 2018 investor presentation which included the following key points:
1) HubSpot continues to see strong revenue growth both domestically and internationally with international revenue growing from 22% to 34% over the past year.
2) Gross and operating margins have steadily improved over time and HubSpot is committed to balancing revenue growth and profitability improvements.
3) HubSpot reiterated its long term model of targeting 80% gross margins, 15% R&D spend, and 20-25% operating margins as it focuses on growth while improving cash flow.
- The document discusses forward-looking statements made by the company regarding its plans, intentions, expectations and strategies. These statements involve known and unknown risks and uncertainties that could materially affect results.
- The company believes case studies presented provide a representative sample of how merchants have used its platform to grow, but other factors may have also contributed to increases in visits, growth and sales.
- Non-GAAP financial measures are used to supplement GAAP financial measures and exclude certain items like stock-based compensation expenses. Non-GAAP measures are not a substitute for GAAP measures.
This document discusses forward-looking statements and non-GAAP measures. It notes that forward-looking statements involve risks and uncertainties that could cause actual results to differ from expectations. It also states that non-GAAP financial measures should not be considered superior to GAAP measures. The document is intended to provide context for a presentation discussing an company's financial performance and outlook.
- The document discusses forward-looking statements made by the company regarding its plans, intentions, expectations and strategies. These statements involve known and unknown risks and uncertainties that could materially impact results.
- The company believes case studies presented provide a representative sample of how merchants have used its platform to grow, but other factors may have also contributed to increases in visits, growth and sales.
- Non-GAAP financial measures are used to supplement GAAP financial measures and exclude certain items like stock-based compensation expenses.
- The document discusses forward-looking statements made by the company regarding its plans, expectations, assumptions and strategies. These statements involve known and unknown risks and uncertainties that could materially affect results.
- Case studies of merchant experiences are provided as examples but do not necessarily mean the company's platform was the only factor in increased sales.
- Non-GAAP financial measures are used to supplement GAAP measures and should be considered as additional information, not as substitutes for GAAP measures.
This document discusses inbound marketing and HubSpot's inbound marketing platform. It defines inbound marketing as helping prospects through useful content rather than interrupting them. It outlines how HubSpot uses blogging, SEO, social media, and other techniques to generate long-term leads through educational content. The document also provides financial information on HubSpot, showing steady revenue growth, improving margins, and a large total addressable market as they expand internationally and increase their average revenue per customer.
- The document discusses forward-looking statements made by the company regarding its plans, intentions, expectations and strategies. These statements involve known and unknown risks and uncertainties that could cause actual results to differ materially.
- The company believes the case studies presented provide a representative sample of how merchants have used its platform to grow their businesses, but other factors may have also contributed to increases in visits, growth and sales.
- Non-GAAP financial measures are used to supplement GAAP financial measures and should be considered as supplemental, not as a substitute.
Similaire à hubspot - Quarterly Investor Presentation Q423.pdf (20)
مدیریت ارتباط با مشتری، با نام خود، یک سیستم مدیریت ارتباط با مشتریان شما است.
برای اکثر کسب و کارها، ارزشمندترین و مهمترین دارایی آنها مشتریان آنهاست. در روزهای اول در بسیاری از شرکت ها، جزئیات مربوط به آن مشتریان - چه کسی آنها هستند، چگونه با سازمان شما ارتباط برقرار کرده اند - در بسیاری از مکان های مختلف پخش می شوند. مغز مدیرعامل، یک صندوق ورودی نمایندگی فروش، حسابدار، پشته حسابها.
7 بزرگترین مزیت نرم افزار CRM در سال 2019Frank Bruno
مدیریت ارتباط با مشتری (CRM) به سرعت از یک قطعه ارزشمند نرم افزاری به یک تابع اصلی شرکت بدون توجه به اندازه یا مدل کسب و کار تکامل یافته است.
چرا استفاده از نرم افزارCRM؟
دلیلی ساده است: کسب و کارها توسط مشتریان خود زندگی می کنند و می میرند و افزایش فعالیت دیجیتالی به این معنی است که داده های فراوانی برای استفاده بهتر از آنچه که مشتریان می خواهند و آنچه نیاز دارند استفاده می شود.
نرم افزار مدیریت ارتباط با مشتری چیست (Crm)Frank Bruno
آیا به دنبال یک نرم افزار CRM می گردید؟ این مقاله همه آنچه را که باید درباره انتخاب یک نرم افزار بدانید ارائه می کند.
همانطور که از نام آن پیداست، نرم افزار CRM در ابتدا برای کمک به کسب و کارها برای ایجاد و حفظ تعاملات با مشتریان فعلی و آینده آن ها بوجود آمد. اما امروزه نرم افزارهای مدیریت ارتباط با مشتری تحول یافته اند و از یک سیستم ساده مدیریت اطلاعات تماس مشتریان، به ابزاری توانمند مبدل شده اند که فرصت و امکان مدیریت فرآیندهای فروش، بازاریابی، پایانه فروش، مالی و حسابداری، تامین کنندگان و سایر انواع اطلاعات عملیاتی را، همه در قالب یک راهکار مناسب و در دسترس، فراهم می آورد
با بهترین شدن شما برنده مسابقه نخواهید شد بلکه بهترین ماندن، اصل است. مدیریت ارتباط با مشتریان در سازمان ها همانند دیدبان کشتی می باشد. همانطور که کشتی تایتانیک بدون دیدبان نتوانست به ادامه حیات خود ادامه دهد سازمان ها نیز بدون داشتن واحد مدیریت ارتباط با مشتریان نمی توانند به حیات خود ادامه دهند. زیرا که مزیت رقابتی سازمان های امروزی مشتریان هستند و سازمان ها بایستی مشتریان را شریکی برای خلق ارزش در نظر داشته باشند.
نرم افزار Crm نرم افزار مدیریت اطلاعات مشتریانFrank Bruno
خیلی زیاد واژه CRM را شنیده اید ولی شاید ندانید به چه معنا است.CRM مخفف عبارت Customer Relationship Management به معنای مدیریت ارتباط با مشتری می باشد. CRM نرم افزاری است که به مدیریت اطلاعات مشتریان اشاره دارد. همچنین نرم افزار CRM روش هایی برای پیگیری روند فروش از زمان آغاز عملیات فروش تا زمان فروش محصول فراهم می نماید. نرم افزار CRM امکان گزارش دهی سریع را فراهم می کند، با یک نرم افزار CRM خوب روندهای فروش به سادگی قابل تعیین می باشد. شرکت هایی که دارای یک نرم افزار CRM خوب می باشند در مسیر رقابتی خود یک قدم جلوتر هستند. توسط نرم افزار CRM می توان ارتباطات، تماس ها با هر یک از کاربران را ردیابی کرد.
منافع استفاده از نرم افزار مدیریت ارتباط با مشتریFrank Bruno
بسیاری از سیستمهای امروزی به منظور به حداقل رسانی تلاش کاری و سهولت انجام کارها ایجاد شدهاند. یک سیستم ارتباط با مشتری هم اگر به درستی استفاده شود منافع زیادی میتواند برای یک شرکت تجاری به همراه داشته باشد. استفاده از یک نرم افزار خوب CRM میتواند به معنای فروش بیشتر، سود بیشتر و وفاداری روزافزون مشتریان به آن شرکت باشد؛ ولی جدا از این موارد یک سیستم مدیریت ارتباط با مشتری منافعی با خود به همراه میآورد که گاهی اوقات دیده نمیشوند ولی آنها نیز مهم هستند
مدیریت ارتباط با مشتری الکترونیکی نرم افزار CrmFrank Bruno
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Methanex is the world's largest producer and supplier of methanol. We create value through our leadership in the global production, marketing and delivery of methanol to customers. View our latest Investor Presentation for more details.
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2. Safe Harbor Statement
This presentation includes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including
statements regarding management’s expectations of future financial and operational performance and operational expenditures, expected growth,
foreign currency movement, and business outlook, including our financial guidance for the first fiscal quarter of and full year 2024 and our long-term
financial framework; statements regarding our positioning for future growth and market leadership; statements regarding the economic environment;
and statements regarding expected market trends, future priorities, and related investments, and market opportunities (including with respect to our
expanding Total Addressable Market). These forward-looking statements include, but are not limited to, plans, objectives, expectations and intentions
and other statements contained in this press release that are not historical facts and statements identified by words such as “expects,” “anticipates,”
“intends,” “plans,” “believes,” “seeks,” “estimates” or words of similar meaning. These forward-looking statements reflect our current views about our
plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have
made. Although we believe that our plans, intentions, expectations, strategies and prospects as reflected in or suggested by those forward-looking
statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved. Furthermore,
actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that
are beyond our control including, without limitation, risks associated with our history of losses; our ability to retain existing customers and add new
customers; the continued growth of the market for a CRM platform; our ability to develop new products and and technologies and to differentiate our
platform from competing products and technologies, including artificial intelligence and machine learning technologies; our ability to realize the
anticipated benefits of the Clearbit acquisition; our ability to manage our growth effectively over the long-term to maintain our high level of service;
our ability to maintain and expand relationships with our solutions partners; the price volatility of our common stock; the impact of geopolitical
conflicts, inflation, foreign currency movement, and macroeconomic instability on our business, the broader economy, our workforce and operations,
the markets in which we and our partners and customers operate, and our ability to forecast our future financial performance; regulatory and
legislative developments on the use of artificial intelligence and machine learning; and other risks set forth under the caption “Risk Factors” in our SEC
filings. We assume no obligation to update any forward-looking statements contained in this document as a result of new information, future events or
otherwise.
2
3. HubSpot is a leading Customer Relationship
Management platform for scaling companies.
Our mission is to help millions of
organizations grow better.
3
4. $2.2b
TTM revenue
$292m2
TTM FCF
205k3
customers
7.7k
employees
25%1
YoY growth
13%
margin
23%
YoY growth
135+4
countries
1
As-reported YoY growth based on trailing twelve month period as of Q4 2023, compared to prior trailing twelve month period as of Q4 2022. 2
FCF = Free Cash Flow is a non-GAAP
metric. Please refer to the end of this presentation for a reconciliation of GAAP to non-GAAP figures. 3
Excludes Clearbit customers. 4
Customers located in 135+ countries globally.
4
HubSpot at a Glance
5. Our foundational choices
• Focus on SMB
• Move from app to suite
to platform
• Build products organically
• Deliver value before you
monetize
5
6. The SMB market
is underserved
Service
Ticketing
Websites
Reporting
Sales
Productivity
Data Sync
Marketing
Automation
Disconnected point solutions
Data Acquisition
Analytics
Acquisition
Reporting
Acquisition
Service
Acquisition
Marketing Automation
Acquisition
Cobbled enterprise solutions
Messaging
Acquisition
6
8. To help our customers make connections, we’ve
transformed from a single app to a platform
Smart CRM
AI-Powered
Customer Intelligence
Unified Customer Data Customization & Extensibility
Academy
Learn new skills, gain credentials
Marketplace Network
Join our community, grow your craft
Lead Generation
Marketing
Automation
Prospecting
Deal
Management
Help Desk
Self Service
Content Creation
Content
Management
Advanced Reporting
Process
Automation
Payments &
Subscriptions
Billing & Invoices
Find integrations, templates & services
8
9. Make
data-driven
decisions
Improve
customer
experience
Thrive with AI
Acquire
customers
Sr. CRM Manager,
Cambridge University
Press
(EE: 2000+)
Quality rather
than quantity.
Marketing Manager,
Safe Contractors
(EE: 101-500)
Being smarter
with our data.
COO,
Owl Cyber Defence
(EE: 101-500)
Winning where
winning
matters.
CIO, IDEO
(EE: 101-500)
We want to show up
like people, not
bots.
Increase
efficiency
Director Client Success,
Sandler EAM Consulting
(EE: 1-10)
Don’t scale chaos.
9
What matters to our customers?
10. <10%
Penetration across all product
and customer segments
2023 2028
1
Includes Total Addressable Market for software in HubSpot’s core product groups including Marketing Hub, Sales Hub, Service Hub,
Operations Hub and CMS Hub. Does not include Commerce Hub. Source: IDC and HubSpot estimates
$51b1
$77b
1
Early stages of large TAM opportunity
11. Digital, sales and partner-driven
Large
Medium
Small
Digital and sales-driven
Digital-driven
Who is buying
How we are serving
11
Our focus is on driving broad and efficient distribution
12. #1 Best Sales and
Marketing
Software by G2
#3 Best CEOs for
Women by
Comparably
100 Best
Companies to
Work For® by
Great Places to
Work
Best Workplaces
for Millennials™
by Great Places to
Work
12
Building a company future generations will be proud of
14. Mission
Company Strategy
Aspiration
Go-to-Market
Strategy
Product Strategy
Help millions of organizations grow better.
Build an equitable, sustainable organization.
Become the #1 Customer Platform for scaling companies.
Scale breadth of distribution with multiple GTM motions.
Power our Engagement Hubs and Smart CRM with AI.
14
HubSpot is positioned for long-term, durable growth
16. Strong Revenue Growth
Q4‘23
Q1’17
1
Excludes impact of foreign currency. Q4’23 revenue growth was 24% as reported and 21% in constant currency. Constant Currency is presented by converting current and
comparative prior period operating results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at constant exchange rates rather than actual exchange
rates in effect during the respective period.
Quarterly Revenue
Q4’23
$582m
21%1
revenue
revenue
growth yoy
16
$82m
$582m
18. Quarterly Operating Profit 1
1
Non-GAAP operating profit excludes expenses associated with stock based compensation, amortization of acquired intangible assets, acquisition related expenses and
restructuring charges. Please refer to the end of this presentation for a reconciliation of GAAP to non-GAAP figures.
Q4’23
$98m
17%
operating profit1
operating profit1
margin
18
$98m
$1m
Growing Profitability with Scale
Q4‘23
Q1’17
20. 20
2023
2017
Annual Revenue
1
CAGR: compound annual growth rate. Based on as-reported revenue from 2017 to 2023.
2
See definition and reconciliation of non-GAAP operating profit in appendix.
34%
CAGR
1
Operating Profit Margin (%, as reported) 2
Annual Operating Profit 2
2023
2017
$376m
$2,170m
$9m
$330m
Strong Track Record of Profitable Growth
21. Q4‘23
Q1’17
Free Cash Flow Margin 1
(Trailing Twelve Month, %)
Free Cash Flow 1
(Trailing Twelve Month, $m)
1
Free cash flow is a non-GAAP metric and is defined as cash and cash equivalents provided by (used in) operating activities less purchases of property and equipment
and capitalization of software development costs. Please refer to the end of this presentation for a reconciliation of GAAP to non-GAAP figures.
Trailing Twelve Month Free Cash Flow 1
21
Q4’23
$83m
$1.7b
free cash flow1
cash position
$14m
$292m
Increasing Free Cash Flow Generation
22. 2022 Q1’23 Q2’23 Q3’23 Q4’23 2023
2026
Target Model1
Long Term
Target Model1
Gross Margin 83% 84% 85% 85% 86% 85% 84% 81% - 83%
R&D
% of revenue
19% 19% 20% 19% 19% 19% 20% 20%
S&M
% of revenue
45% 44% 43% 42% 43% 43% 36% - 38% 30% - 35%
G&A
% of revenue
9% 8% 8% 8% 8% 8% 8% 8%
Operating
Margin
10% 13% 14% 16% 17% 15% 18% - 20% 20% - 25%
Long term financial targets
22
1
These estimates reflect our current operating plan as of February 14, 2024 and are subject to change as future events and opportunities arise. All percentages are non-GAAP and
exclude expenses associated with stock-based compensation, amortization of acquired intangibles and acquisition related expenses. Percentages are based on actual values. Totals
may not sum due to rounding. Please refer to appendix for a reconciliation of GAAP to non-GAAP figures.