The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year.
In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they are preparing for it. The results are fascinating, and we’ve distilled them into clear actions you can take right now to adapt and prepare for a very different 2020 holiday season.
In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discussed:
How marketers have already adapted and where they see the most opportunity moving forward
What will be different this holiday season and how to adjust your strategy accordingly
Ways to identify and meet changing customer expectations, wants, and needs
How to determine if your priorities or investments should change
What actions you can take right now to be successful
Transforming Pharmacovigilance Workflows with AI & Automation Perficient, Inc.
Medical information call centers have an opportunity to transform the way they capture, code, and analyze adverse events (AEs) and product quality complaints (PQCs) with artificial intelligence (AI) and automation.
The use of such innovative technology improves data quality and consistency, compliance, and operational efficiency. It helps reduce the frequency of your pharmacovigilance (PV) operations resources going home, saying, “I have more to do at the end of the day than I did when I started."
Our one-hour, on-demand webinar shows you how you can use AI and automation to turbo-charge your end-to-end PV system. Use cases and demonstrations will include:
Analyzing safety data
Auto-coding verbatim terms to official medical dictionary terms
Auto-creating an AE case in your database
Converting speech to text
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
Data, when leveraged effectively, can help you segment and target customers, analyze spending habits, and can create a personalized experience that builds value and customer loyalty.
Without a 360-degree view of your customers, you can’t properly target them with real-time personalized offers, advice, and other services. In addition, lack of customer intelligence creates lost opportunities for banks and insurers to cross-sell and upsell new products and services.
Our one-hour webinar covered how customer intelligence platforms can help you engage, acquire, and retain customers.
Oracle Strategic Modeling Live: Defined. Discussed. Demonstrated.Perficient, Inc.
The only thing certain about forecasting in a volatile economy is that the future is unpredictable. Historically, organizations have effectively utilized statistical techniques for short-term business planning, but leveraging actuals no longer allows us to predict the future. The ability to be prepared, responsive, and agile under these conditions is becoming a crucial success factor. Oracle Strategic Modeling can help you better navigate change to cope with uncertainty.
If your CFO’s questions regarding earnings, liquidity, and cash flow are unceasing and far-reaching, watch our on-demand webinar for a deep dive into strategic modeling. We modeled real-world scenarios to show how you can:
Quickly and easily develop a hierarchical model of your business
Leverage multiple pre-built functions to forecast key performance drivers
Provide transparency on forecasted financials via audit trail
Utilize goal seek to set financial targets and estimate the financials drivers necessary to achieve it
Perform sophisticated “what-if” analysis via simulations to improve the accuracy of your forecast
Use built-in dashboard functionality to deliver powerful reporting capabilities
While many stay-at-home orders have been lifted, consumers’ new digital buying behaviors and habits are here to stay. Watch our panel discussion on the accelerated need for commerce and learn how commerce and content can transform our digital economy.
Topics include:
-What is the “experience economy” and how do you leverage it? -If you move beyond product and price, what’s next?
-How business models have shifted and what you can do to break down silos and leverage new processes to capture the digital dollar.
-How organizations have built agile teams to address the ever-changing needs of customers, including responsive approaches that address the omnichannel consumer.
-Technologies that are best suited to enable your business and customers – and how headless commerce has changed the game.
-How the future of commerce is changing, and what you should do now to prepare.
Our panel features Jordan Jewell, IDC Research analyst known for his insight into the commerce industry. Joining him from Perficient is general manager Brian Beckham, who brings deep expertise in content management and empowering organizations in their digital transformations. Rounding out the panel is Episerver’s Joey Moore, who has spent the last decade helping organizations across the globe advance their digital maturity.
Centene's Financial Transformation Journey: A OneStream Success StoryPerficient, Inc.
Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.
Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.
Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.
Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:
-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements
WHODrug Koda, developed by Uppsala Monitoring Centre (UMC), is an automated coding service, which uses artificial intelligence (AI) to automate the coding of drug names and ATC selections, improving consistency and operational efficiency. It can also be used to accelerate dictionary upgrades, including the transition from WHODrug B2 format to B3.
Through API (Application Programming Interface) web services, the coding engine can be integrated with custom or off-the-shelf drug safety, medical coding, or data management systems.
In this webinar, Perficient and UMC discussed WHODrug Koda and how you can integrate it into your medical coding activities.
Preparing for Your Oracle, Medidata, and Veeva CTMS Migration ProjectPerficient, Inc.
There are multiple reasons why companies migrate to a new clinical trial management system (CTMS). Still, the two most common are mergers and acquisitions (i.e., CTMS consolidation) and the desire to switch CTMS vendors. Regardless of the reason, many of the best practices, processes, and tools are the same.
In this webinar, we looked at the migration approaches taken across several case studies. You’ll come away with an understanding of:
Pros and cons of each CTMS migration method
Types of migration tools, including APIs, ETL tools, and adapters
Approximate timelines and costs associated with each migration method
The topics discussed in this webinar can be applied to any CTMS migration project, whether you’re moving to or from Oracle’s Siebel CTMS, Medidata’s Rave CTMS, and Veeva’s Vault CTMS.
The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year.
In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they are preparing for it. The results are fascinating, and we’ve distilled them into clear actions you can take right now to adapt and prepare for a very different 2020 holiday season.
In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discussed:
How marketers have already adapted and where they see the most opportunity moving forward
What will be different this holiday season and how to adjust your strategy accordingly
Ways to identify and meet changing customer expectations, wants, and needs
How to determine if your priorities or investments should change
What actions you can take right now to be successful
Transforming Pharmacovigilance Workflows with AI & Automation Perficient, Inc.
Medical information call centers have an opportunity to transform the way they capture, code, and analyze adverse events (AEs) and product quality complaints (PQCs) with artificial intelligence (AI) and automation.
The use of such innovative technology improves data quality and consistency, compliance, and operational efficiency. It helps reduce the frequency of your pharmacovigilance (PV) operations resources going home, saying, “I have more to do at the end of the day than I did when I started."
Our one-hour, on-demand webinar shows you how you can use AI and automation to turbo-charge your end-to-end PV system. Use cases and demonstrations will include:
Analyzing safety data
Auto-coding verbatim terms to official medical dictionary terms
Auto-creating an AE case in your database
Converting speech to text
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
Data, when leveraged effectively, can help you segment and target customers, analyze spending habits, and can create a personalized experience that builds value and customer loyalty.
Without a 360-degree view of your customers, you can’t properly target them with real-time personalized offers, advice, and other services. In addition, lack of customer intelligence creates lost opportunities for banks and insurers to cross-sell and upsell new products and services.
Our one-hour webinar covered how customer intelligence platforms can help you engage, acquire, and retain customers.
Oracle Strategic Modeling Live: Defined. Discussed. Demonstrated.Perficient, Inc.
The only thing certain about forecasting in a volatile economy is that the future is unpredictable. Historically, organizations have effectively utilized statistical techniques for short-term business planning, but leveraging actuals no longer allows us to predict the future. The ability to be prepared, responsive, and agile under these conditions is becoming a crucial success factor. Oracle Strategic Modeling can help you better navigate change to cope with uncertainty.
If your CFO’s questions regarding earnings, liquidity, and cash flow are unceasing and far-reaching, watch our on-demand webinar for a deep dive into strategic modeling. We modeled real-world scenarios to show how you can:
Quickly and easily develop a hierarchical model of your business
Leverage multiple pre-built functions to forecast key performance drivers
Provide transparency on forecasted financials via audit trail
Utilize goal seek to set financial targets and estimate the financials drivers necessary to achieve it
Perform sophisticated “what-if” analysis via simulations to improve the accuracy of your forecast
Use built-in dashboard functionality to deliver powerful reporting capabilities
While many stay-at-home orders have been lifted, consumers’ new digital buying behaviors and habits are here to stay. Watch our panel discussion on the accelerated need for commerce and learn how commerce and content can transform our digital economy.
Topics include:
-What is the “experience economy” and how do you leverage it? -If you move beyond product and price, what’s next?
-How business models have shifted and what you can do to break down silos and leverage new processes to capture the digital dollar.
-How organizations have built agile teams to address the ever-changing needs of customers, including responsive approaches that address the omnichannel consumer.
-Technologies that are best suited to enable your business and customers – and how headless commerce has changed the game.
-How the future of commerce is changing, and what you should do now to prepare.
Our panel features Jordan Jewell, IDC Research analyst known for his insight into the commerce industry. Joining him from Perficient is general manager Brian Beckham, who brings deep expertise in content management and empowering organizations in their digital transformations. Rounding out the panel is Episerver’s Joey Moore, who has spent the last decade helping organizations across the globe advance their digital maturity.
Centene's Financial Transformation Journey: A OneStream Success StoryPerficient, Inc.
Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.
Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.
Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.
Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:
-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements
WHODrug Koda, developed by Uppsala Monitoring Centre (UMC), is an automated coding service, which uses artificial intelligence (AI) to automate the coding of drug names and ATC selections, improving consistency and operational efficiency. It can also be used to accelerate dictionary upgrades, including the transition from WHODrug B2 format to B3.
Through API (Application Programming Interface) web services, the coding engine can be integrated with custom or off-the-shelf drug safety, medical coding, or data management systems.
In this webinar, Perficient and UMC discussed WHODrug Koda and how you can integrate it into your medical coding activities.
Preparing for Your Oracle, Medidata, and Veeva CTMS Migration ProjectPerficient, Inc.
There are multiple reasons why companies migrate to a new clinical trial management system (CTMS). Still, the two most common are mergers and acquisitions (i.e., CTMS consolidation) and the desire to switch CTMS vendors. Regardless of the reason, many of the best practices, processes, and tools are the same.
In this webinar, we looked at the migration approaches taken across several case studies. You’ll come away with an understanding of:
Pros and cons of each CTMS migration method
Types of migration tools, including APIs, ETL tools, and adapters
Approximate timelines and costs associated with each migration method
The topics discussed in this webinar can be applied to any CTMS migration project, whether you’re moving to or from Oracle’s Siebel CTMS, Medidata’s Rave CTMS, and Veeva’s Vault CTMS.
Accelerating Partner Management: How Manufacturers Can Navigate Covid-19Perficient, Inc.
The pandemic has ushered in a new normal for manufacturers, and the impact of digital communication is more important than ever.
View our on-demand webinar with Tony Kratovil, Regional Vice President of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient. They covered why the right digital strategies are critical for manufacturers in the wake of COVID-19.
Our webinar covered:
Current challenges with forecasting, collaboration, and disruptions to distribution networks.
Insights for stabilizing operations, accelerating partner management, and developing a digital strategy that differentiates your business.
Candid Q&A with real-world examples.
New Work.com resources to help manufacturers restart safely and rebuild.
Tools and resources to move forward – fast.
The Critical Role of Audience Intelligence with Eric Enge and Rand FishkinPerficient, Inc.
Things move quickly in marketing. How do you identify what your customers need and how you can help? Now more than ever, audience intelligence is the key.
Audience intelligence is about understanding your target customers, their needs, what resonates with them, and how you can reach them. Eric Enge (Digital Marketing Principal, Perficient) and Rand Fishkin (Co-Founder & CEO, SparkToro) discussed this topic live on May 7, 2020. Watch to hear tactics for gaining a better understanding of your customers, how to use audience intelligence to optimize your marketing now, and more.
Cardtronics, the global leader in ATM deployment and management, decided to retire its on-premises Hyperion solution to gain the operational efficiencies, features, and functionality provided by a best-in-class cloud solution.
Cardtronics chose Oracle EPM Cloud including Financial Consolidation and Close, Planning, Management Reporting, Account Reconciliation, Enterprise Data Management, as well as Oracle Analytics Cloud.
In this video, project owner Richard Ng, director, financial systems, Cardtronics, discusses the migration to Oracle EPM Cloud including:
Multi-release 18-month deployment schedule across multiple countries
Benefits of a global Chart of Accounts for ERP and EPM
Seamless integration across ERP Cloud, HCM Cloud, and EPM Cloud
Preparing for Project Cortex and the Future of Knowledge ManagementPerficient, Inc.
Microsoft has turned traditional enterprise content management on its head with its recent announcement of Project Cortex.
Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, content, and people and delivers it in the apps you use every day – Office, Outlook, and Teams.
This webinar examined Project Cortex in more detail, including:
• What is Project Cortex?
• Why is Project Cortex different than other knowledge network projects previously introduced?
• How does incorporating AI and automation change the game?
• What is possible with Project Cortex?
• What can you do to prepare?
Utilizing Microsoft 365 Security for Remote Work Perficient, Inc.
With an increasingly mobile workforce, and the spread of shadow IT, the rapid rise of cybercrime - companies must find unique ways to effectively manage their sprawling SaaS portfolio.
Crisis Management & Remote Work w/ Microsoft 365Perficient, Inc.
During this webinar, Perficient's Microsoft experts discuss best practices for leveraging Microsoft Teams for remote work collaboration and crisis communication.
Cancer Center’s Forward-Looking Rolling Forecast with Oracle CloudPerficient, Inc.
In a time of rapid market changes, increasing costs, and rising patient expectations, healthcare organizations need to rethink their approach to business operations – including budgeting and revenue forecasting – in order to achieve their strategic goals.
University of Texas MD Anderson Cancer Center (MDACC) is transforming a traditional annual operating budget process to a more forward-looking driver-based rolling forecast process with Oracle Enterprise Planning and Budgeting Cloud.
Hear Juan Castro, Vice President Finance, discuss MDACC’s journey to Oracle Cloud, including lessons learned and how EPBCS could benefit your organization.
Discussion Includes:
Factors leading to the selection of Oracle Cloud
Details of the solution design
Benefits realized with EPBCS implementation
Future planned enhancements
Eric Enge and Jay Baer: Key Factors for Delivering Seamless UXPerficient, Inc.
As new technologies emerge and offer additional ways to interact with your customers, it’s imperative that you consider and offer a consistent, seamless user experience across ever-expanding channels and platforms.
Easier said than done? Eric Enge (Principal, Perficient Digital) and Jay Baer (Founder, Convince & Convert) are teaming up to present considerations and best practices for creating a seamless experience for your users.
In our webinar, Eric and Jay discussed:
-How to optimize your UX investments in 2020
-Opportunities you may not realize you’re missing out on
-How your site’s UX could impact your organic ranking
-Key things you need to consider when designing UX for mobile, video, and audio
-And more!
Skype for Business Online will be retired in 2021, meaning that it’s more important than ever to start considering your migration plans to Microsoft Teams. Whether you have 250 users or 250,000, the requirements and steps to ensure a successful migration are the same.
In this webinar, we explain how to unlock the power of Microsoft Teams for early adopters and power users while following best practices for the deployment of both Teams and Skype for Business as you transition. You’ll learn how to successfully migrate chat, calls, and meetings from Skype for Business to Teams.
You will also learn best practices to promote adoption and collaboration during your migration, including:
How to unlock the power of Microsoft Teams
How to promote buy-in from users
Best practices for Teams deployment
Build Your Modern Workplace Hub with Microsoft TeamsPerficient, Inc.
Microsoft Teams is the fastest-growing product in Microsoft history and has become the ultimate destination for communication and collaboration. Teams allows your organization to manage projects, documents, meetings, chats, bots, apps and more – all in one place.
Learn how to create your organization’s strategy for Teams migration, consolidation, extensibility, and how to promote successful user adoption. Our discussion included:
-A vision of the modern digital workplace supporting modern teamwork
-Microsoft Teams adoption strategies
-Microsoft Teams extensibility
-How to save time with Microsoft Teams “One Place” strategies
Where should you focus your attention to generate the most business value from your SEO efforts?
A SparkToro survey of more than 1,500 digital marketers revealed a wide range of opinions and views on Google ranking factors and whether or not Google’s statements about them are true or provably false.
In our webinar, Eric Enge (General Manager, Perficient Digital) and Rand Fishkin (Co-Founder, SparkToro) discussed the survey’s findings and provided insights on areas such as:
-Content accuracy
-AMP
-Page speed
-Page rank leakage
-And more!
Oracle Siebel CTMS IP2019 Highlights and Upgrade ConsiderationsPerficient, Inc.
Like many organizations with Oracle Siebel CTMS, you may be wondering if you should upgrade to IP2019.
Before making that decision, it’s important to consider both how the version you’re currently running compares with the newest release, as well as what your long-term plans are for CTMS.
In our webinar, Param Singh, director of clinical operations solutions for Perficient, delivered a closer look at IP2019, including:
-The features and benefits
-Major differences between IP2019 and previous releases
-How to determine if upgrading is worthwhile
-A demo of select IP2019 functionality
The Road to Modernization: From EBS to Oracle ERP CloudPerficient, Inc.
Midcoast Energy, LLC had antiquated and complex business processes that could not scale to meet its needs. Facing an expensive ERP implementation, the company decided a cloud-based platform would provide a strategic advantage.
Midcoast Energy, LLC implemented Oracle Cloud for Financials, Project Portfolio Management, and Procurement, and partnered with Perficient to deliver the implementation in a six-month timeframe.
During our webinar, Midcoast Energy, LLC’s Archana Shah, director enterprise systems, and Harish Gulati, manager of ERP systems, discussed the company’s migration to Oracle ERP Cloud, including lessons learned and how Oracle Cloud could benefit your organization as well.
Our webinar covered:
-Challenges with the legacy business processes
-Why Midcoast Energy, LLC chose Oracle Cloud
-Benefits realized
Eric Enge and Rand Fishkin Debunk the Biggest Myths in SearchPerficient, Inc.
The world of SEO is filled with misconceptions and myths. Anyone can claim that they're a search expert and publish any theory they have and call it the latest, greatest search (or SEO) technique. Chasing these wild ideas can be a major time waster, or even worse, actually harmful to your business.
See how Eric Enge (General Manager, Perficient Digital) and Rand Fishkin (Founder, SparkToro) use data and their experience to debunk today’s top search myths, such as:
- You can't get value from no-click searches
- Featured snippets cost you traffic
- Paid search is bigger than organic
- People don't recognize ads in Google
- You can't impact voice search
- And more!
You’ll learn how these myths got started, what the truth actually is, and where you should focus your attention to generate the most impact for your business.
Accelerating Partner Management: How Manufacturers Can Navigate Covid-19Perficient, Inc.
The pandemic has ushered in a new normal for manufacturers, and the impact of digital communication is more important than ever.
View our on-demand webinar with Tony Kratovil, Regional Vice President of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient. They covered why the right digital strategies are critical for manufacturers in the wake of COVID-19.
Our webinar covered:
Current challenges with forecasting, collaboration, and disruptions to distribution networks.
Insights for stabilizing operations, accelerating partner management, and developing a digital strategy that differentiates your business.
Candid Q&A with real-world examples.
New Work.com resources to help manufacturers restart safely and rebuild.
Tools and resources to move forward – fast.
The Critical Role of Audience Intelligence with Eric Enge and Rand FishkinPerficient, Inc.
Things move quickly in marketing. How do you identify what your customers need and how you can help? Now more than ever, audience intelligence is the key.
Audience intelligence is about understanding your target customers, their needs, what resonates with them, and how you can reach them. Eric Enge (Digital Marketing Principal, Perficient) and Rand Fishkin (Co-Founder & CEO, SparkToro) discussed this topic live on May 7, 2020. Watch to hear tactics for gaining a better understanding of your customers, how to use audience intelligence to optimize your marketing now, and more.
Cardtronics, the global leader in ATM deployment and management, decided to retire its on-premises Hyperion solution to gain the operational efficiencies, features, and functionality provided by a best-in-class cloud solution.
Cardtronics chose Oracle EPM Cloud including Financial Consolidation and Close, Planning, Management Reporting, Account Reconciliation, Enterprise Data Management, as well as Oracle Analytics Cloud.
In this video, project owner Richard Ng, director, financial systems, Cardtronics, discusses the migration to Oracle EPM Cloud including:
Multi-release 18-month deployment schedule across multiple countries
Benefits of a global Chart of Accounts for ERP and EPM
Seamless integration across ERP Cloud, HCM Cloud, and EPM Cloud
Preparing for Project Cortex and the Future of Knowledge ManagementPerficient, Inc.
Microsoft has turned traditional enterprise content management on its head with its recent announcement of Project Cortex.
Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, content, and people and delivers it in the apps you use every day – Office, Outlook, and Teams.
This webinar examined Project Cortex in more detail, including:
• What is Project Cortex?
• Why is Project Cortex different than other knowledge network projects previously introduced?
• How does incorporating AI and automation change the game?
• What is possible with Project Cortex?
• What can you do to prepare?
Utilizing Microsoft 365 Security for Remote Work Perficient, Inc.
With an increasingly mobile workforce, and the spread of shadow IT, the rapid rise of cybercrime - companies must find unique ways to effectively manage their sprawling SaaS portfolio.
Crisis Management & Remote Work w/ Microsoft 365Perficient, Inc.
During this webinar, Perficient's Microsoft experts discuss best practices for leveraging Microsoft Teams for remote work collaboration and crisis communication.
Cancer Center’s Forward-Looking Rolling Forecast with Oracle CloudPerficient, Inc.
In a time of rapid market changes, increasing costs, and rising patient expectations, healthcare organizations need to rethink their approach to business operations – including budgeting and revenue forecasting – in order to achieve their strategic goals.
University of Texas MD Anderson Cancer Center (MDACC) is transforming a traditional annual operating budget process to a more forward-looking driver-based rolling forecast process with Oracle Enterprise Planning and Budgeting Cloud.
Hear Juan Castro, Vice President Finance, discuss MDACC’s journey to Oracle Cloud, including lessons learned and how EPBCS could benefit your organization.
Discussion Includes:
Factors leading to the selection of Oracle Cloud
Details of the solution design
Benefits realized with EPBCS implementation
Future planned enhancements
Eric Enge and Jay Baer: Key Factors for Delivering Seamless UXPerficient, Inc.
As new technologies emerge and offer additional ways to interact with your customers, it’s imperative that you consider and offer a consistent, seamless user experience across ever-expanding channels and platforms.
Easier said than done? Eric Enge (Principal, Perficient Digital) and Jay Baer (Founder, Convince & Convert) are teaming up to present considerations and best practices for creating a seamless experience for your users.
In our webinar, Eric and Jay discussed:
-How to optimize your UX investments in 2020
-Opportunities you may not realize you’re missing out on
-How your site’s UX could impact your organic ranking
-Key things you need to consider when designing UX for mobile, video, and audio
-And more!
Skype for Business Online will be retired in 2021, meaning that it’s more important than ever to start considering your migration plans to Microsoft Teams. Whether you have 250 users or 250,000, the requirements and steps to ensure a successful migration are the same.
In this webinar, we explain how to unlock the power of Microsoft Teams for early adopters and power users while following best practices for the deployment of both Teams and Skype for Business as you transition. You’ll learn how to successfully migrate chat, calls, and meetings from Skype for Business to Teams.
You will also learn best practices to promote adoption and collaboration during your migration, including:
How to unlock the power of Microsoft Teams
How to promote buy-in from users
Best practices for Teams deployment
Build Your Modern Workplace Hub with Microsoft TeamsPerficient, Inc.
Microsoft Teams is the fastest-growing product in Microsoft history and has become the ultimate destination for communication and collaboration. Teams allows your organization to manage projects, documents, meetings, chats, bots, apps and more – all in one place.
Learn how to create your organization’s strategy for Teams migration, consolidation, extensibility, and how to promote successful user adoption. Our discussion included:
-A vision of the modern digital workplace supporting modern teamwork
-Microsoft Teams adoption strategies
-Microsoft Teams extensibility
-How to save time with Microsoft Teams “One Place” strategies
Where should you focus your attention to generate the most business value from your SEO efforts?
A SparkToro survey of more than 1,500 digital marketers revealed a wide range of opinions and views on Google ranking factors and whether or not Google’s statements about them are true or provably false.
In our webinar, Eric Enge (General Manager, Perficient Digital) and Rand Fishkin (Co-Founder, SparkToro) discussed the survey’s findings and provided insights on areas such as:
-Content accuracy
-AMP
-Page speed
-Page rank leakage
-And more!
Oracle Siebel CTMS IP2019 Highlights and Upgrade ConsiderationsPerficient, Inc.
Like many organizations with Oracle Siebel CTMS, you may be wondering if you should upgrade to IP2019.
Before making that decision, it’s important to consider both how the version you’re currently running compares with the newest release, as well as what your long-term plans are for CTMS.
In our webinar, Param Singh, director of clinical operations solutions for Perficient, delivered a closer look at IP2019, including:
-The features and benefits
-Major differences between IP2019 and previous releases
-How to determine if upgrading is worthwhile
-A demo of select IP2019 functionality
The Road to Modernization: From EBS to Oracle ERP CloudPerficient, Inc.
Midcoast Energy, LLC had antiquated and complex business processes that could not scale to meet its needs. Facing an expensive ERP implementation, the company decided a cloud-based platform would provide a strategic advantage.
Midcoast Energy, LLC implemented Oracle Cloud for Financials, Project Portfolio Management, and Procurement, and partnered with Perficient to deliver the implementation in a six-month timeframe.
During our webinar, Midcoast Energy, LLC’s Archana Shah, director enterprise systems, and Harish Gulati, manager of ERP systems, discussed the company’s migration to Oracle ERP Cloud, including lessons learned and how Oracle Cloud could benefit your organization as well.
Our webinar covered:
-Challenges with the legacy business processes
-Why Midcoast Energy, LLC chose Oracle Cloud
-Benefits realized
Eric Enge and Rand Fishkin Debunk the Biggest Myths in SearchPerficient, Inc.
The world of SEO is filled with misconceptions and myths. Anyone can claim that they're a search expert and publish any theory they have and call it the latest, greatest search (or SEO) technique. Chasing these wild ideas can be a major time waster, or even worse, actually harmful to your business.
See how Eric Enge (General Manager, Perficient Digital) and Rand Fishkin (Founder, SparkToro) use data and their experience to debunk today’s top search myths, such as:
- You can't get value from no-click searches
- Featured snippets cost you traffic
- Paid search is bigger than organic
- People don't recognize ads in Google
- You can't impact voice search
- And more!
You’ll learn how these myths got started, what the truth actually is, and where you should focus your attention to generate the most impact for your business.
6. •
•
•
•
Microsoft Calling Plans Availability
Europe - Belgium, France, Germany, Ireland, Netherlands, Spain, UK
North America – US, Puerto Rico, Canada
3rd Party Calling Plans Availability
Australia (Telstra)
Japan (Softbank)
So Teams is available in 181 countries and in 25 languages. To achieve this we are currently deployed in three regions around the world, this includes the Americas, EMEA, and APAC. We have failover data centers in region. It is also worth pointing out that chat data at rest stays in region based on tenant affinity. So if you sign your subscription for O365 in a country like France you can be assured that your data at rest stays in EMEA and falls under the laws of the EU. Files in Teams are stored in country for Australia Canada, India, Japan and the united states. We also honor the EU model clauses.
Unofficial, non-trademarked acronym and pneumonic.
130,000 miles of fiber optic cable.
160 global network point-of-presence locations.
3,500+ ISP peers.
The goal of this image is not solely about what the dots mean, but to show that there are Office 365 and Azure locations across the globe and that Microsoft operates one of the most performant networks on the planet: https://docs.microsoft.com/en-us/azure/networking/azure-network-latency
Customer was automotive manufacturer.
Customer was moving off Avaya PBX, plus they were moving into a new Office HQ building.
Key concepts:
No default route on network – OSPF only shared/advertised routes to internal networks.
If you needed to egress to Internet, you had to go through proxy.
Proxy Service was “cloud based” (Zscaler) built by GRE tunnel from local customer office to in-region Zscaler node
Additionally, public DNS recursion was not available internally – via Proxy Service only.
ICMP was blocked on network, as well - This caused all sorts of issues and made troubleshooting very difficult.
Primary Zscaler node was in Washington DC, so egress was always expected there.
GRE tunnel from local customer office to in-region Zscaler node provided connectivity
Because Zscaler was not set up for “advanced firewall” feature, all traffic was forced to TCP
Zscaler peering then sent traffic back to NYC, even though a closer MSFT POP was available.
Once routes and ports were opened via Zscaler “advanced firewall” feature, testing via the MSFT tool became viable.
Results weren’t overly great.
Movement towards a true local egress model – where traffic did NOT hit Zscaler at all – showed definite improvement.
The change to local egress and proxy bypass, however, was significant.
The way in which organizations work has evolved. Both work styles and the workforce are becoming more and more diverse. There are several trends – and challenges – that we’re seeing.
[MOBILE AND SOCIAL]
When people collaborate today, they leverage social tools– 45% use social technologies in their day-to-day work3.
Users also work across more devices - in the past five years, the number of devices per user has increased 400%.4 The mobile phone has completely changed how we communicate and work. Many users live on their phone. In addition, people use different apps and services resulting in them having to jump between different experiences during the day.
[DIVERSE AND GLOBAL]
The workforce itself is more diverse. For the first time, there are five generations together in the workplace, – all with different background in technology and different expectations about communication and collaboration tools. For example (hold up phone if available), some people are comfortable chatting on a phone, others prefer e-mail, or face to face.
Teams are increasingly geo distributed. Employees are no longer necessarily in the same office, let alone the same time zone. Per IDC, 72.3 percent of employees will be working remotely by 20205, making it more challenging to have face-to-face conversations. There’s a greater need to enable communications and collaboration – regardless of geography.
[TEAM-BASED AND COLLABORATIVE]
There is also a movement towards transparency and inclusivity in how decisions are made. Organization structures are becoming more flat. People are on twice as many teams as they were five years ago.1
And those teams are dynamic. It's rare that people don’t change on a multi-month project. And when someone leaves, the first step is for all to go through their e-mail to find the information needed to get the new person up to speed.
Being on more teams has also led to a dramatic increase in the amount of collaboration. The new way of work is team-based and collaborative. Workers report that 80 % of their time at work is spent collaborating.2 (i.e. in meetings, calls)
[probe if the customer is experiencing some of the above to personalize the presentation]
[MAIN POINT TO LAND]We built Microsoft Teams in response to these communication and collaboration trends in the modern workplace.We’ve seen that Teams really thrive when information is shared in an open and transparent way and when people with diverse workstyles can access information easily. We’ve built Teams to enable that.
We’ve also seen that there is no one size fits all. We’ve built teams to be flexible and so that you can customize and personalize it based on the needs of your team.
What happens when you don’t provide tools to support these new workstyles? End users simply download the consumer grade tools to do the immediate task at hand. This creates friction for end users as they have to manage multiple logins and move between different experiences, and it creates risk for the organization as shadow IT develops.
[This video illustrates the problem with fragmented, best of breed solutions and is included for your background knowledge only, not to show in the customer meeting.]
1 2009, 2014 US IW Survey
2 How much workplace collaboration is too much?
3 2017, McKinsey Global Institute Survey Advanced social technologies and the future of collaboration
4 Survey Reveals Skyrocketing Usage and Growing IT Maturity in Enterprise Mobility
5 IDC Forecasts U.S. Mobile Worker Population to Surpass 105 Million by 2020