PRESTO is a business performance enhancement solution offering a fresh perspective on operational discipline to many aspects of business management that are often missed using traditional approaches. This executive deck give's a top-down view of PRESTO complete with a case study and client testimonials from a client in the UAE.
1. Overview
We the team at TOPP Tactical
Intelligence are delighted to offer
PRESTO Digital Enterprise, our
integrated and aligned modular
digital solution offering the top-
down governance visibility needed
to cultivate know-how,
accelerated decision making, and
harvest business improvement
opportunity
operational excellence
performance enhancer
Strategy
deployment
Process
optimisation
Talent
enrichment
2019 Product profile
Digital Transformation
with PRESTO Digital Enterprise
2.
3. Innovation through discipline
sense of
ownership
3
sense of urgency
sense of purpose
PLAN
DO
CHECK
ACT
PRESTO is a business performance enhancement solution offering a fresh perspective on operational
discipline to many aspects of business management that are often missed using traditional approaches
4. Organise
turn strategies into
a concrete
implementation
roadmap
4
Engage and act with our software as a service
Improve, innovate
and manage
drive core business
processes on
E2E basis
Inspire
Enable
organisational
resources to see
the vision,
actions and
results
Collaborate
Foster accountability
and unleash the
human resource
potential
PRESTO enables effective and efficient Strategy Deployment, Process and Talent Management
5. Strategy Design and Execution through integrated and
aligned business management PRESTO modules
1. Hoshin planning / Balance scorecard
2. Key performance indicators (KPIs)
3. Change management
Strategy
deployment
Continuous
improvement
Talent
enrichment
4. Organisational & functional touch point
mapping
5. Paperless office (document management)
6. Operational readiness
7. Issues & change requests
8. Waste reduction
9. Continuous improvement
10. Ideation
11. Best practice management
12. Audit, quality and maturity assessment
13. Operational risk management
14. Process supply & demand analytics
15. IT application management
16. Process competency management
17. Skill endorsement
18. Productivity skill assessment
19. Roles, responsibilities, and workload
profiling
Develop and cascade the
business strategy, track
and manage performance
levels through effective
initiative management
Capture and catalogue your
taxonomy of business processes,
eliminate wastes,
continuously improve and
innovate your operating model
Unlock the potential
through people capability
assessment and
recognition, while aligning
to strategy and processes
7. Responsible
The person who is assigned to
do the work
Accountable
The process owner who makes the final
decision.
(the responsible party is accountable to
this person)
Consulted
The person who should be consulted
before a decision or action is taken. This
could be a stakeholder or subject matter
expert.
Informed
Those who receive output from the
process or task or who need to stay
informed.
the RACI matrix
Take
1 step closer
to your
AGILE ORGANISATION
with
With your organisational hierarchy in a state of constant
change, PRESTO ensures that roles and responsibilities
are well defined so that the operational know-how
which has been matured over the course of time does
not get ‘lost in the hierarchical shuffle’
9. “PRESTO is a precursor to ANY Digital Transformation
work so that the company first catalogues their
processes, client journeys, employee journeys and
then their IT systems in conjunction to the same AND
then takes the time to scrub the processes first before
starting to spend time in building a Digital frontier”.
- Rumi Contractor, President & COO of Quinnox, Inc.
Begin your digital journey with PRESTO
Agile and Rapid transition to the “new” golden source
of business management
taxonomy of business processes
Process ownership information
(RACI)
Value stream mapping & SIPOC
KPI & performance analytics
Support documentation (e.g.
procedures, checklists)
Project & change management
PRESTO
Organisational chart
Use API feeds to migrate and
integrate with PRESTO in 4-8 weeks
10. ROI on administrative activities
monthly minutes dedicated to administrative activities for a team of 10 FTE
minutes per month on non-value
add administration
0
2000
4000
6000
8000
10000
12000
14000
16000
With
spreadsheets
With PRESTO
with spreadsheets
with PRESTO
minutes per month
on administrative reporting
for a team of 10 FTE
SAVE 75% on non-value-add
administrative activities!
It is estimated that an operations team
can spend up to 16% of its time in non-
value add administrative activities. With
PRESTO you can reduce this to 4%
(75% savings)
Reporting
Overall HC
saving of 1,23
FTE (12%)
11. Increased employee engagement
with PRESTO’s social media newsfeed
What makes PRESTO unique is the way it
automatically feeds business opportunities identified
by staff members to its newsfeed so that ideas
become discussions that get evaluated and
ultimately transform into business improvement
initiatives. By offering a direct link to the project
storyboard kanban and task list, managers and
problem solvers at all levels have an easy means to
quickly scroll through activities underway, review
outstanding activities, set expectations, share
suggestions and best practices via commenting, and
stay up-to-date with all continuous improvement-
related activity
12. A discipline based
on quality
Access your rich library of
audits, ISO checklists and
quality control procedures
to ensure timely resolution
of non-conformance
1-2-3
START!
Setup and start in only 30 minutes!
1. Schedule exercises
(audits) at the team level
2. identify non
conformances
3. analyse & prioritise
corrective actions
4. ACT on opportunity
13. Make quality
control and
innovation your
competitive
advantage
Articulate quality control into a
business-as-usual discipline at
the team level and roll it all up
to get a real time 360°
company view.
With its rich set of out-of-the-
box reports created together
with a team of Swiss French
engineers, quality control
becomes business as usual
15. Joint Press Release – April 2019
Since April 2018 The MAHY Khoory Group of Dubai has been collaborating with TOPP Tactical Intelligence of London in the implementation of a unique
business management solution aimed at making innovation and continuous improvement the top priority of each and every employee.
TOPP Tactical Intelligence, producers of PRESTO Digital Enterprise, a performance governance solution offering a fresh perspective on operational
discipline to many aspects of business management that are often missed using traditional approaches, accepted the challenge proposed by MAHY
Khoory to incorporate their action plan management logic for operational issues into PRESTO’s idea hypothesis and cultivation management module.
The collaboration commenced at the recycled paper manufacturing plant (Al Dhafra Paper manufacturing company) in Abu Dhabi and, after a
successful launch in only 60 days, the installation soon expanded to the Dubai-based sister plant Union Paper Mills. Over the course of the installation,
additional synergies were identified which led to the incorporation of additional PRESTO functions including skills and talent management as well as KPI
performance governance allowing for a wide series of value-add enhancements to be made to MAHY Khoory’s digital transformation program.
The senior management team enjoyed immediate and simultaneous top-down visibility into both plants while the team leaders profited from an
enhanced sense of ownership among their staff offered in PRESTO’s easy-to-use role and responsibility RACI matrix.
Senior management said ‘we want our staff members to feel responsible and engaged in the work they do and appreciated for their contribution.
PRESTO gives us a means to manage our team and their know-how more effectively in moments which require urgency while celebrating success in real
time’.
Project team responsible for the multi-site deployment stated ‘With PRESTO we became a more flexible organisation offering our staff and their leaders a
structured means to capture know-how, share best practices and collaborate to solve daily challenges. Furthermore PRESTO simplified and enriched our
daily KPI management process making a usually complicated process very easy’
TOPP TI Managing Director Andrew Lenti while visiting the MAHY Khoory headquarters in Dubai for PRESTO’s inauguration highlighted that the initiative
was ‘a fantastic journey in learning for him and his team offering deep visibility into a noble and eco-friendly industry that is in constant growth and
increasing importance with so many recent UAE green regulations in play aimed at improving the environment and safety of its citizens.’
Since the initial deployment in the two paper mills, the MAHY Khoory Group has continued to train its staff to use PRESTO across their other business lines
some of which include sales and customer service divisions, human resources, Finance and Accounting and IT.
16. In a short 3 months, the wider group of PRESTO users began
capturing, communicating and analysing at an
accelerated pace the many improvement idea
opportunities available in the workplace allowing Senior
Management increased confidence in tactical prioritisation
0
50
100
150
200
250
300
350
month 1 month 2 month 3
opportunities captured
improvement opportunities identified
tasks agreed
tasks completed
Improvement Opportunities
Promoting Continuous Improvement and
innovation based on idea management
CI Improvement
IDEAS
identified158
17. Great work project team!... in only 90 days
0 20 40 60 80 100 120 140
Hoshin Kanri
KPIs
Skills
Ideation
Change Management
Issue Management
PRESTO Product Champions trained
Key information
entered into PRESTO
tasks
curious users began
finding synergies in other
PRESTO functions
120
921
582
opened
closed
• 10 business areas
• 642 employees
• 84 teams
• 161 processes
catalogued
100 logins
per day
25 hours p/ wk $aved
on administrative activities (data
retrieval, report compilation, etc.)
90 KPIs
tracked
80 skills matrix
assessments
158
20 reports
actively used
Improvement
ideas identified
18. Intangible results
• Increased visibility into ideas to improve
• faster decision making
• greater visibility/transparency
• increased employee engagement
• increased data security and reliability
• less knowledge gaps / increased resiliency
• increased awareness into process competency
& skills
• increased measurability
• increased sense of urgency
• increased sense of accountability
In addition to numerical
results, PRESTO offered a
company-wide sense of
urgency, sense of ownership,
and sense of purpose
discipline amongst staff
equipping each with a wide
set of problem-solving tools
while embedding the
fundamentals of Lean in daily
operations
‘With PRESTO we became a more flexible organisation
offering our staff and their leaders a structured means to
capture know-how, share best practices and collaborate to
solve daily challenges’
-Faiyaz Ahmad, Head of IT at
f M.A.H.Y. Khoory Group, Dubai
‘'PRESTO is a source of inspiration for our staff and their
leaders in the way it puts structure into the roles and
responsibilities that are essential to our business.’
-Shabbir Haideri,
Group General Manager at the
M M.A.H.Y. Khoory Group
19. TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
+39 351 221 4087
www.toppti.com
info@toppti.com
About PRESTO
PRESTO's original prototype was first launched as a stand-alone tool
by a group of Italian business professionals in collaboration with a
local university within a multinational financial organisation who had
acquired the complete back-office depository bank servicing arm of
an Italian industry leader. The opportunity to build PRESTO presented
itself during the restructuring phase of the two organisations when the
vast differences between their managerial cultures, operational
know-how, language barriers and their business operating models
indicated a strong need to implement Lean methodologies into the
DNA of the new organisation.
While using PRESTO, the integration team together with Human
Resources, Risk and IT were able to successfully map customer and
client journeys, catalogue, measure and benchmark business
processes, standardise best practices and its terminology, become
more transparent and communicate change more effectively to
their supporting global shared service centres of excellence.
Since its launch, PRESTO has been further developed to include
additional idea cultivation features offered at a corporate-wide level
and has become a true instrument of organic innovation