Historically, accessibility specialists focused on a narrow set of disabilities. We focused on the senses, such as sight, sound, and touch. We focused on abilities, like hearing, movement, and seeing.
We expanded to include cognitive, mental health, and neurodiversity. This is significant. We now have tools to build inclusive products and services for an estimated 25% of the population. What about the other 75%?
As accessibility professionals, we understand unique experiences and needs. We are best equipped to expand customer research and design at our companies. Universal design was described as a one size fits all solution. Inclusive design is one size fits one. Intersectional design is one size fits one, but also accounts for price, texture, availability, cultural appropriateness, and more.
This presentation introduces the next layer of inclusive design; one that recognizes trauma.
Trauma-Informed Design (TID) started in education, health, and community spaces. It focuses on the person’s experiences, recognizing trauma’s impact, anxiety, and restoring personal control. Architects embraced TID to develop spaces that are comfortable instead of confrontive.
While the earlier stages of TID focused on individualized experiences, we can still take the principles and apply them to web and mobile application design. This is especially critical for emerging AI powered experiences where transparency and collective understanding are rarely considered.
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The CDIO™ INITIATIVE is an innovative educational framework for producing the next generation of engineers. The framework provides students with an education stressing engineering fundamentals set in the context of Conceiving - Designing - Implementing - Operating (CDIO) real-world systems and products. Throughout the world, CDIO Initiative collaborators have adopted CDIO as the framework of their curricular planning and outcome-based assessment. CDIO collaborators recognize that an engineering education is acquired over a long period and in a variety of institutions, and that educators in all parts of this spectrum can learn from practice elsewhere. The CDIO network therefore welcomes members in a diverse range of institutions ranging from research-led internationally acclaimed universities to local colleges dedicated to providing students with their initial grounding in engineering. CDIO envisions an education that stresses the fundamentals, set in the context of Conceiving - Designing - Implementing - Operating systems and products, through a curriculum organized around mutually supporting courses but with CDIO activities highly interwoven. CDIO activities are rich with student design-build-test projects, integrate learning of professional skills such as teamwork and communication, feature active and experiential learning, and are constantly improved through quality assurance process with higher aims than accreditation.
This presentation discusses pulverized coal injection (PCI) in blast furnaces for ironmaking. It provides background on blast furnace technology and the roles of coke and PCI coal. Coke typically accounts for half of operating costs, so increasing PCI coal replacement of coke lowers costs. The presentation reviews global steel production trends driving coal demand and analyzes key coal importing regions. It also examines factors affecting PCI coal selection like volatile matter content and replacement ratio. Pricing dynamics and the cost savings from PCI coal substitution of coke are also addressed.
This document provides information for those working with traumatized children. It discusses the effects of trauma on children's cognition, behavior, affect, and physical health. It describes common reactions in children like repetitive play, regression, and somatic complaints. The document also covers trauma-informed care, the impact of trauma on the brain, trauma bonding, and treatment options like CBT, prolonged exposure therapy, and EMDR. Key aspects of working with traumatized children are understanding developmental stages and communicating with parents about topics like boundaries and healthy sexuality.
The document discusses simple and complex trauma, including definitions, prevalence, risk factors, common reactions and diagnoses like Acute Stress Disorder and Post-Traumatic Stress Disorder. It also outlines stages of trauma treatment from safety and stabilization to resolution, and principles of trauma-informed care like reducing retraumatization and understanding the impacts of trauma.
Military families can experience trauma from multiple aspects of military life beyond just war, including frequent moves, extended parental absences, and prioritizing service over personal needs. This trauma can lead to conditions like PTSD and increase risks of anxiety and depression. While military families may appear resilient, understanding trauma is important to help family members lead fulfilling lives both during and after deployment.
Stress can negatively impact cognitive functions like memory, executive function, and motor skills. Prolonged or intense stress can cause the brain to shrink and deregulate processes like sleep and immune response. Chronic stress is particularly harmful and has been linked to increased risk of depression. The level of stress experienced at home can carry over and influence performance at school or work. While some stress is normal, too much stress over a long period of time can damage both physical and mental health.
Thank You For Contacting Skilling.pk
Website Skilling.pk
YouTube http://bit.ly/2DNz53Z
Facebook https://bit.ly/3x45gGA
Twitter http://bit.ly/2yNTqoC
Instagram https://bit.ly/3ab0HVi
TikTok https://bit.ly/3CeQNMB
Free Assignments, Thesis, Projects & MCQs https://bit.ly/3hk7PlG
Latest Jobs Diya.pk
AIOU Thesis & Projects Stamflay.com
WhatsApp
03144646739
03364646739
03324646739
Note: Due To The High Number Of Queries, Our Team Is Busy We Will Respond To You As Soon As Possible.
The CDIO™ INITIATIVE is an innovative educational framework for producing the next generation of engineers. The framework provides students with an education stressing engineering fundamentals set in the context of Conceiving - Designing - Implementing - Operating (CDIO) real-world systems and products. Throughout the world, CDIO Initiative collaborators have adopted CDIO as the framework of their curricular planning and outcome-based assessment. CDIO collaborators recognize that an engineering education is acquired over a long period and in a variety of institutions, and that educators in all parts of this spectrum can learn from practice elsewhere. The CDIO network therefore welcomes members in a diverse range of institutions ranging from research-led internationally acclaimed universities to local colleges dedicated to providing students with their initial grounding in engineering. CDIO envisions an education that stresses the fundamentals, set in the context of Conceiving - Designing - Implementing - Operating systems and products, through a curriculum organized around mutually supporting courses but with CDIO activities highly interwoven. CDIO activities are rich with student design-build-test projects, integrate learning of professional skills such as teamwork and communication, feature active and experiential learning, and are constantly improved through quality assurance process with higher aims than accreditation.
This presentation discusses pulverized coal injection (PCI) in blast furnaces for ironmaking. It provides background on blast furnace technology and the roles of coke and PCI coal. Coke typically accounts for half of operating costs, so increasing PCI coal replacement of coke lowers costs. The presentation reviews global steel production trends driving coal demand and analyzes key coal importing regions. It also examines factors affecting PCI coal selection like volatile matter content and replacement ratio. Pricing dynamics and the cost savings from PCI coal substitution of coke are also addressed.
This document provides information for those working with traumatized children. It discusses the effects of trauma on children's cognition, behavior, affect, and physical health. It describes common reactions in children like repetitive play, regression, and somatic complaints. The document also covers trauma-informed care, the impact of trauma on the brain, trauma bonding, and treatment options like CBT, prolonged exposure therapy, and EMDR. Key aspects of working with traumatized children are understanding developmental stages and communicating with parents about topics like boundaries and healthy sexuality.
The document discusses simple and complex trauma, including definitions, prevalence, risk factors, common reactions and diagnoses like Acute Stress Disorder and Post-Traumatic Stress Disorder. It also outlines stages of trauma treatment from safety and stabilization to resolution, and principles of trauma-informed care like reducing retraumatization and understanding the impacts of trauma.
Military families can experience trauma from multiple aspects of military life beyond just war, including frequent moves, extended parental absences, and prioritizing service over personal needs. This trauma can lead to conditions like PTSD and increase risks of anxiety and depression. While military families may appear resilient, understanding trauma is important to help family members lead fulfilling lives both during and after deployment.
Stress can negatively impact cognitive functions like memory, executive function, and motor skills. Prolonged or intense stress can cause the brain to shrink and deregulate processes like sleep and immune response. Chronic stress is particularly harmful and has been linked to increased risk of depression. The level of stress experienced at home can carry over and influence performance at school or work. While some stress is normal, too much stress over a long period of time can damage both physical and mental health.
Trauma And Post Traumatic Stress For 2009 National Conferenceguest8ff06f
Persons who have experience mind altering trauma have long term emotional and psychological effects of their experience. Learn how there is hope when a compassionate approach to the traumatized individual is used rather than the traditional approach of viewing the person as irreparably damaged. The human person has unlimited potential for healing if proper emotional support is provided and security and safety issues addressed. We discuss the symptoms of Post Traumatic Stress Disorder and a pathway to recovery.
Trauma And Post Traumatic Stress For 2009 National ConferenceMedicalWhistleblower
1) Trauma can cause post-traumatic stress disorder (PTSD) which is a normal reaction to an abnormal situation and is characterized by re-experiencing the trauma through intrusive memories and nightmares, avoidance of trauma-related stimuli, and increased arousal and anxiety.
2) PTSD impacts individuals by causing difficulty trusting others, fear, anger, guilt, and problems with relationships, concentration, and sleep. It can also increase risk of medical illness due to effects on the immune system and stress response.
3) Treatment and support of trauma survivors should focus on fostering safety, trust, choice, strength, healing, and empowerment to overcome feelings of vulnerability and promote
Psychological resilience is defined as an individual's ability to properly adapt to stress and adversity. Stress and adversity can come in the shape of family or relationship problems, health problems, or workplace and financial worries, among others.
Crisis counselling provides short-term assistance and support to individuals experiencing extreme distress from a traumatic event. It aims to help clients cope with their current stressors, receive resources, stabilize their situation, and prevent long-term damage from the crisis. Crisis counselling focuses on strategies for the immediate aftermath of trauma and is often a precursor to longer-term counselling to support mental health and well-being. It educates individuals on normal reactions to abnormal situations and aims to restore them to their pre-crisis level of functioning within a temporary framework of around 1-3 months.
This document provides information about trauma informed care. It defines trauma and discusses how psychological trauma is more severe if it is human caused, repeated, unpredictable, inflicted in childhood, or perpetrated by a caregiver. A trauma informed approach realizes how prevalent trauma is, recognizes how it affects people, and responds by applying this knowledge. Key aspects of trauma informed care include safety, choice, collaboration, consistency, and respecting each person.
Trauma, Terrorism, Catastrophes and Pastoral CareProf. Ced.docxturveycharlyn
Trauma,
Terrorism, Catastrophes and
Pastoral Care
Prof. Cedric Johnson
PC 408
Spring 2017
Trauma & Recovery
What is trauma?
What are some of the ways that you or people you know have experienced trauma?
What is (1) hyperarousal, (2) intrusion and (3) constriction.
What surprised you from the readings?
The systems that give people a sense of control, connection and meaning are overwhelmed.
The incident includes threats to life or bodily integrity, a close personal encounter with violence, or witnessing grotesque death.
The event engenders a feeling of intense fear, helplessness, loss of control, and threat of annihilation.
Trauma often occurs when…
So the healing process must address the reestablishment of control, connection and meaning!
3
Trauma & Recovery
When the force is of nature, we speak of disasters or catastrophes.
When the force is that of other human beings, we speak of atrocities or terrorism.
What is “overwhelming” about the experience of trauma?
4
Auto Accident
Assault
Being Robbed
Domestic Violence
Death of a Loved One
Witnessing Terror
Natural Disaster
Miscarriage
Infertility
Suicide
Bullying
Abandonment
Adoption
Divorce
Childbirth
Abortion
Wartime Experiences
Emotional, Physical or Sexual Abuse
Slavery, Apartheid or other forms of domination
Pastor dies, leaves or is dismissed
Potentially Traumatic Experiences
Trauma undermines the belief systems that give meaning to human experience.
Traumatized persons can lose trust in themselves, in other people, and in God.
The Traumatized Self
Traumatic Stress
PTSD references a “disorder” characterized by symptoms that imply a high level of daily dysfunction which emerges in the wake of a traumatic experience.
Countless untreated people have sub-clinical traumas that do not impinge severely upon their activities of daily living.
The ordinary response to danger entails a complex system of reactions.
Threat arouses the nervous system, causing the endangered person to go into a state of alert.
Concentration on the immediate threat, allows a person to disregard fatigue or pain.
Changes in arousal, attention, perception, and emotion mobilize the person for either “fightor flight.”
An Ordinary Response
If there is neither time nor strength for fight or flight and death appears imminent, the body will freeze.
The victim of trauma enters an altered state – time slows down, there is no fear or pain.
Fight, Flight or Freeze
Many trauma survivors feel guilt and shame for freezing and not doing more to protect themselves by fighting back or running away.
Understanding that freezing is an automatic response can facilitate the healing process.
Fight, Flight or Freeze
Trauma occurs when the human system for self-defense becomes overwhelmed and/or meaning-making structures become undermined.
Components of our “survival” system tend to persist in an exaggerated state long after the actual danger is over.
Traumatic events can thus produce lasting ...
The document discusses various types of stress, including eustress (positive stress) and distress (negative stress). It describes stressors, coping strategies, frustrations, conflicts, pressures, and how the severity of stress depends on characteristics of the stressor and a person's resources. Choosing between alternatives can cause stress, and crisis occurs when a stressful situation exceeds a person's ability to cope. Social support and a person's learning history influence their stress tolerance.
1. Early childhood trauma, defined as experiences before age 6 that threaten a child's well-being, can cause long-term psychological disorders like depression and anxiety.
2. Traumatized children exhibit a variety of symptoms including withdrawal, sleep issues, inability to concentrate, and re-enactment of traumatic events.
3. Trauma can permanently alter brain development and negatively impact behaviors, learning, and interpersonal relationships if not treated through therapies like trauma-focused cognitive behavioral therapy (TF-CBT).
This document discusses crisis, crisis intervention, and the role of nurses. It defines crisis as a sudden event that disturbs one's homeostasis and usual coping mechanisms. Crises are personal, acute, and have potential for growth or deterioration. The document outlines phases of crisis and types according to Baldwin. It discusses balancing factors like perception, support, and coping that determine if a problem is resolved or becomes a crisis. Nursing roles include assessment, defining the event, developing an action plan, and helping individuals understand and cope with feelings to attain mastery over the crisis.
This document discusses crisis, crisis intervention, and nursing management of crisis. It defines crisis as a state of disequilibrium caused by an event overwhelming an individual's coping abilities. There are three types of crisis: developmental, situational, and adventitious. Crisis intervention aims to reduce distress, help solve problems, and improve coping. Nursing management includes assessment, short-term counseling, referral to mental health services if needed, and helping the individual stabilize and prevent future crises. Therapeutic techniques focus on support, expression of feelings, and gaining understanding to facilitate recovery.
By Annette Selmer, MS, LPC; Facilitated by Jackei Fabrick, MA, LPC at May 2011 Oregon Problem Gambling Services Spring Training.
Please contact presenters for use or sharing of presentation material.
Teenagers experience various types of stress like chronic stress, time stress, and anticipatory stress. Stress can be caused by academic pressures, financial issues, and life changes. Most teenagers surveyed feel stressed and know about stress. The major stresses reported are academic and financial stress. While stress has negative impacts, some stress management techniques can help teenagers cope.
Self-affirmations and positive thinking can help reduce stress and improve performance on challenging tasks by combating the diminishing of problem-solving skills caused by stress. When facing threats to self-integrity from failures or other negative events, people naturally develop psychological defenses like distorting situations to make them less threatening. However, self-affirmation allows people to indirectly restore self-integrity by focusing on important values and aspects of themselves that are unrelated to the threat. This enables them to consider threatening information in a more open manner without needing defenses. Maintaining positive energy and emotions promotes health and longevity through various biological mechanisms in the body.
The Road Back From Trauma - Helix Healthcare GroupTara Rose
Presentation by Dr. Jesse Hanson, RP, PhD, Clinical Director and Co-Founder of Helix Healthcare Group. Dr. Hanson is a neuropsychologist; specializing in neuroscience, somatic (body-centered) psychology, trauma resolution, and holistic healing.
At Helix Healthcare Group, we address the brain, the body, and the belief system to create a healthy, happier and more balanced life. Unlike conventional treatments, our comprehensive approach creates lasting change by treating the root cause of the issue – not just its symptoms. Blending the best of Western and Eastern philosophies with cutting-edge neuroscience, we will empower you to create a better future, today. www.helixhealthcaregroup.com
HISTORICAL TRAUMA AMONG NATIVE AMERICANS
Presented by:
Dr. Tami De Coteau, PhD
Licensed Clinical Psychologist
DeCoteau Trauma-Informed Care & Practice, PLLC
www.decoteaupsychology.com
Present Day Trauma
Poverty, Violence, Suicide, Inadequate Education, Substance Abuse, Inadequate Health Care, etc.
Historical Trauma
Genocide
Indian Boarding Schools
Government Agencies
Centralized Authority, etc
Psychology is defined as the scientific study of the mind and behavior. It involves studying both conscious and unconscious mental states as well as observable behaviors. While early definitions focused only on the soul or behavior, modern definitions recognize it as the scientific study of both mind and behavior, and how this knowledge can be applied to solve human problems. Key debates in defining psychology have centered around whether it should focus only on internal mental processes or external behaviors.
Chapter 13 The Psychological and Emotional ImpactDr Asma Lashari
This document discusses trauma and interventions for treating individuals experiencing trauma. It defines trauma medically as an injury that puts a person's health at risk, and psychiatrically as a disruptive event causing interference for over a month. Common reactions to trauma include PTSD and acute stress disorder. Risk factors for developing trauma disorders are discussed. The goals of trauma intervention are to reduce distress and prevent long-term problems through techniques like crisis intervention, education, debriefing, and cognitive therapy within the first few weeks. Assembling an intervention team can help reduce the likelihood of long-term issues.
This document summarizes key concepts about treating individuals who have experienced trauma. It discusses how trauma can affect people's emotions, behavior, and ability to self-regulate. Trauma treatment should aim to avoid re-traumatization and help traumatized individuals maintain calm states and build skills to prevent intense emotional responses. The document also explains how trauma physically impacts brain development and can cause changes in brain structures. Effective treatment needs to address both emotional dysregulation and environments that cannot contain strong emotions.
Transforming Accessibility one lunch at a tiime - CSUN 2023Ted Drake
Try to remember March 2020. The COVID epidemic was raging and businesses sent everyone home to work remotely. Ted Drake and Sagar Barbhaya were at the 2020 CSUN ATC conference. Returning to our homes, we wondered if we could continue the energy and curiosity found at a conference, only transforming it for a virtual work environment. The following week, we launched Intuit’s Zoom-based Accessibility Lunch and Learn series. It was an experiment planned to last only a few weeks. We reached out to our Accessibility Champion network and quickly arranged daily lectures, mostly based on presentations already given at onboarding and other training events. As the epidemic grew, we turned inward and focused less on accessibility and more on our mental health, living with a disability, and celebrating our diversity. The key transformation came with a talk about sobriety in the workplace. The speaker’s courage to discuss her journey led to heartfelt conversations about mental health, the loss of community, and the struggle where colleagues were trying to encourage hope with “happy hours” and alcohol-related team building activities. This presentation led to immediate improvements in our workplace language and pandemic policies. It also showed a lunch and learn was more than a lecture. It could be the community we were aching for. With more than 100 presentations and thousands of participants, we continue to learn something new every week.
Inclusive Design for cognitive disabilities, neurodiversity, and chronic illnessTed Drake
Learn how to design for people with short term memory loss, problems focusing on a task, struggling with anxiety, and dealing with chronic pain. This presentation will introduce you to the people you need to include in your designs. You will also have clear action items for inclusive design.
Contenu connexe
Similaire à Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024
Trauma And Post Traumatic Stress For 2009 National Conferenceguest8ff06f
Persons who have experience mind altering trauma have long term emotional and psychological effects of their experience. Learn how there is hope when a compassionate approach to the traumatized individual is used rather than the traditional approach of viewing the person as irreparably damaged. The human person has unlimited potential for healing if proper emotional support is provided and security and safety issues addressed. We discuss the symptoms of Post Traumatic Stress Disorder and a pathway to recovery.
Trauma And Post Traumatic Stress For 2009 National ConferenceMedicalWhistleblower
1) Trauma can cause post-traumatic stress disorder (PTSD) which is a normal reaction to an abnormal situation and is characterized by re-experiencing the trauma through intrusive memories and nightmares, avoidance of trauma-related stimuli, and increased arousal and anxiety.
2) PTSD impacts individuals by causing difficulty trusting others, fear, anger, guilt, and problems with relationships, concentration, and sleep. It can also increase risk of medical illness due to effects on the immune system and stress response.
3) Treatment and support of trauma survivors should focus on fostering safety, trust, choice, strength, healing, and empowerment to overcome feelings of vulnerability and promote
Psychological resilience is defined as an individual's ability to properly adapt to stress and adversity. Stress and adversity can come in the shape of family or relationship problems, health problems, or workplace and financial worries, among others.
Crisis counselling provides short-term assistance and support to individuals experiencing extreme distress from a traumatic event. It aims to help clients cope with their current stressors, receive resources, stabilize their situation, and prevent long-term damage from the crisis. Crisis counselling focuses on strategies for the immediate aftermath of trauma and is often a precursor to longer-term counselling to support mental health and well-being. It educates individuals on normal reactions to abnormal situations and aims to restore them to their pre-crisis level of functioning within a temporary framework of around 1-3 months.
This document provides information about trauma informed care. It defines trauma and discusses how psychological trauma is more severe if it is human caused, repeated, unpredictable, inflicted in childhood, or perpetrated by a caregiver. A trauma informed approach realizes how prevalent trauma is, recognizes how it affects people, and responds by applying this knowledge. Key aspects of trauma informed care include safety, choice, collaboration, consistency, and respecting each person.
Trauma, Terrorism, Catastrophes and Pastoral CareProf. Ced.docxturveycharlyn
Trauma,
Terrorism, Catastrophes and
Pastoral Care
Prof. Cedric Johnson
PC 408
Spring 2017
Trauma & Recovery
What is trauma?
What are some of the ways that you or people you know have experienced trauma?
What is (1) hyperarousal, (2) intrusion and (3) constriction.
What surprised you from the readings?
The systems that give people a sense of control, connection and meaning are overwhelmed.
The incident includes threats to life or bodily integrity, a close personal encounter with violence, or witnessing grotesque death.
The event engenders a feeling of intense fear, helplessness, loss of control, and threat of annihilation.
Trauma often occurs when…
So the healing process must address the reestablishment of control, connection and meaning!
3
Trauma & Recovery
When the force is of nature, we speak of disasters or catastrophes.
When the force is that of other human beings, we speak of atrocities or terrorism.
What is “overwhelming” about the experience of trauma?
4
Auto Accident
Assault
Being Robbed
Domestic Violence
Death of a Loved One
Witnessing Terror
Natural Disaster
Miscarriage
Infertility
Suicide
Bullying
Abandonment
Adoption
Divorce
Childbirth
Abortion
Wartime Experiences
Emotional, Physical or Sexual Abuse
Slavery, Apartheid or other forms of domination
Pastor dies, leaves or is dismissed
Potentially Traumatic Experiences
Trauma undermines the belief systems that give meaning to human experience.
Traumatized persons can lose trust in themselves, in other people, and in God.
The Traumatized Self
Traumatic Stress
PTSD references a “disorder” characterized by symptoms that imply a high level of daily dysfunction which emerges in the wake of a traumatic experience.
Countless untreated people have sub-clinical traumas that do not impinge severely upon their activities of daily living.
The ordinary response to danger entails a complex system of reactions.
Threat arouses the nervous system, causing the endangered person to go into a state of alert.
Concentration on the immediate threat, allows a person to disregard fatigue or pain.
Changes in arousal, attention, perception, and emotion mobilize the person for either “fightor flight.”
An Ordinary Response
If there is neither time nor strength for fight or flight and death appears imminent, the body will freeze.
The victim of trauma enters an altered state – time slows down, there is no fear or pain.
Fight, Flight or Freeze
Many trauma survivors feel guilt and shame for freezing and not doing more to protect themselves by fighting back or running away.
Understanding that freezing is an automatic response can facilitate the healing process.
Fight, Flight or Freeze
Trauma occurs when the human system for self-defense becomes overwhelmed and/or meaning-making structures become undermined.
Components of our “survival” system tend to persist in an exaggerated state long after the actual danger is over.
Traumatic events can thus produce lasting ...
The document discusses various types of stress, including eustress (positive stress) and distress (negative stress). It describes stressors, coping strategies, frustrations, conflicts, pressures, and how the severity of stress depends on characteristics of the stressor and a person's resources. Choosing between alternatives can cause stress, and crisis occurs when a stressful situation exceeds a person's ability to cope. Social support and a person's learning history influence their stress tolerance.
1. Early childhood trauma, defined as experiences before age 6 that threaten a child's well-being, can cause long-term psychological disorders like depression and anxiety.
2. Traumatized children exhibit a variety of symptoms including withdrawal, sleep issues, inability to concentrate, and re-enactment of traumatic events.
3. Trauma can permanently alter brain development and negatively impact behaviors, learning, and interpersonal relationships if not treated through therapies like trauma-focused cognitive behavioral therapy (TF-CBT).
This document discusses crisis, crisis intervention, and the role of nurses. It defines crisis as a sudden event that disturbs one's homeostasis and usual coping mechanisms. Crises are personal, acute, and have potential for growth or deterioration. The document outlines phases of crisis and types according to Baldwin. It discusses balancing factors like perception, support, and coping that determine if a problem is resolved or becomes a crisis. Nursing roles include assessment, defining the event, developing an action plan, and helping individuals understand and cope with feelings to attain mastery over the crisis.
This document discusses crisis, crisis intervention, and nursing management of crisis. It defines crisis as a state of disequilibrium caused by an event overwhelming an individual's coping abilities. There are three types of crisis: developmental, situational, and adventitious. Crisis intervention aims to reduce distress, help solve problems, and improve coping. Nursing management includes assessment, short-term counseling, referral to mental health services if needed, and helping the individual stabilize and prevent future crises. Therapeutic techniques focus on support, expression of feelings, and gaining understanding to facilitate recovery.
By Annette Selmer, MS, LPC; Facilitated by Jackei Fabrick, MA, LPC at May 2011 Oregon Problem Gambling Services Spring Training.
Please contact presenters for use or sharing of presentation material.
Teenagers experience various types of stress like chronic stress, time stress, and anticipatory stress. Stress can be caused by academic pressures, financial issues, and life changes. Most teenagers surveyed feel stressed and know about stress. The major stresses reported are academic and financial stress. While stress has negative impacts, some stress management techniques can help teenagers cope.
Self-affirmations and positive thinking can help reduce stress and improve performance on challenging tasks by combating the diminishing of problem-solving skills caused by stress. When facing threats to self-integrity from failures or other negative events, people naturally develop psychological defenses like distorting situations to make them less threatening. However, self-affirmation allows people to indirectly restore self-integrity by focusing on important values and aspects of themselves that are unrelated to the threat. This enables them to consider threatening information in a more open manner without needing defenses. Maintaining positive energy and emotions promotes health and longevity through various biological mechanisms in the body.
The Road Back From Trauma - Helix Healthcare GroupTara Rose
Presentation by Dr. Jesse Hanson, RP, PhD, Clinical Director and Co-Founder of Helix Healthcare Group. Dr. Hanson is a neuropsychologist; specializing in neuroscience, somatic (body-centered) psychology, trauma resolution, and holistic healing.
At Helix Healthcare Group, we address the brain, the body, and the belief system to create a healthy, happier and more balanced life. Unlike conventional treatments, our comprehensive approach creates lasting change by treating the root cause of the issue – not just its symptoms. Blending the best of Western and Eastern philosophies with cutting-edge neuroscience, we will empower you to create a better future, today. www.helixhealthcaregroup.com
HISTORICAL TRAUMA AMONG NATIVE AMERICANS
Presented by:
Dr. Tami De Coteau, PhD
Licensed Clinical Psychologist
DeCoteau Trauma-Informed Care & Practice, PLLC
www.decoteaupsychology.com
Present Day Trauma
Poverty, Violence, Suicide, Inadequate Education, Substance Abuse, Inadequate Health Care, etc.
Historical Trauma
Genocide
Indian Boarding Schools
Government Agencies
Centralized Authority, etc
Psychology is defined as the scientific study of the mind and behavior. It involves studying both conscious and unconscious mental states as well as observable behaviors. While early definitions focused only on the soul or behavior, modern definitions recognize it as the scientific study of both mind and behavior, and how this knowledge can be applied to solve human problems. Key debates in defining psychology have centered around whether it should focus only on internal mental processes or external behaviors.
Chapter 13 The Psychological and Emotional ImpactDr Asma Lashari
This document discusses trauma and interventions for treating individuals experiencing trauma. It defines trauma medically as an injury that puts a person's health at risk, and psychiatrically as a disruptive event causing interference for over a month. Common reactions to trauma include PTSD and acute stress disorder. Risk factors for developing trauma disorders are discussed. The goals of trauma intervention are to reduce distress and prevent long-term problems through techniques like crisis intervention, education, debriefing, and cognitive therapy within the first few weeks. Assembling an intervention team can help reduce the likelihood of long-term issues.
This document summarizes key concepts about treating individuals who have experienced trauma. It discusses how trauma can affect people's emotions, behavior, and ability to self-regulate. Trauma treatment should aim to avoid re-traumatization and help traumatized individuals maintain calm states and build skills to prevent intense emotional responses. The document also explains how trauma physically impacts brain development and can cause changes in brain structures. Effective treatment needs to address both emotional dysregulation and environments that cannot contain strong emotions.
Similaire à Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024 (20)
Transforming Accessibility one lunch at a tiime - CSUN 2023Ted Drake
Try to remember March 2020. The COVID epidemic was raging and businesses sent everyone home to work remotely. Ted Drake and Sagar Barbhaya were at the 2020 CSUN ATC conference. Returning to our homes, we wondered if we could continue the energy and curiosity found at a conference, only transforming it for a virtual work environment. The following week, we launched Intuit’s Zoom-based Accessibility Lunch and Learn series. It was an experiment planned to last only a few weeks. We reached out to our Accessibility Champion network and quickly arranged daily lectures, mostly based on presentations already given at onboarding and other training events. As the epidemic grew, we turned inward and focused less on accessibility and more on our mental health, living with a disability, and celebrating our diversity. The key transformation came with a talk about sobriety in the workplace. The speaker’s courage to discuss her journey led to heartfelt conversations about mental health, the loss of community, and the struggle where colleagues were trying to encourage hope with “happy hours” and alcohol-related team building activities. This presentation led to immediate improvements in our workplace language and pandemic policies. It also showed a lunch and learn was more than a lecture. It could be the community we were aching for. With more than 100 presentations and thousands of participants, we continue to learn something new every week.
Inclusive Design for cognitive disabilities, neurodiversity, and chronic illnessTed Drake
Learn how to design for people with short term memory loss, problems focusing on a task, struggling with anxiety, and dealing with chronic pain. This presentation will introduce you to the people you need to include in your designs. You will also have clear action items for inclusive design.
This talk was presented at the San Diego Accessibility Meetup on August 1, 2022. It explains the basics of affordances, signifiers, cognitive load, and how we can design to reduce the effort needed by our customers to understand and use our products. This also includes updated information on Long COVID and why we need to focus more of our attention on cognitive accessibilty.
Covid 19, brain fog, and inclusive designTed Drake
1. The document discusses Long COVID and brain fog, which can occur in some people after a COVID-19 infection. Symptoms can include shortness of breath, fatigue, joint pain, changes in smell/taste, brain fog, anxiety, and inability to focus. Approximately 20% of COVID patients experience long-term symptoms.
2. The document shares experiences of people living with long COVID and brain fog symptoms. This includes difficulty concentrating, short-term memory loss, anxiety and panic attacks.
3. The document discusses designing inclusively for those with long COVID. This includes minimizing cognitive load, using recognition over recall, highlighting selections, and following guidelines like WCAG that promote cognitive accessibility. A
Automated accessibility testing can greatly improve the product experience by empowering developers and designers to eliminate repetitive, mundane errors and focus on the challenging and interesting elements. This presentation focuses on the customer experience and how it can be improved by using automated testing throughout the software development cycle.
Ask any accessibility leader about accessible colors and they’ll wince from the pain of struggling for a solution. Why is it so difficult to ensure your product meets WCAG 2.1 AA color contrast requirements? Ted Drake, Intuit’s Global Accessibility Leader, will explain the basics of color accessibility requirements. He will also talk about the conflict of overlapping requirements, dealing with brand colors, using color to denote hierarchy of information, and instances where adequate contrast impedes readability. You will have a better understanding of why accessible color usage is a journey and strategies for making continual progress.
About the Speaker – Ted Drake
Photo of Ted Drake
Ted Drake is the Global Accessibility Leader for Intuit, a financial software company. Intuit’s small and centralized accessibility team has created a culture of inclusive development and design with more than 600 champions. Customer interviews and feedback is key to their development.
Ted started working in accessibility almost 20 years ago, when he was the web site manager for the San Diego Museum of Art. He was also an early adopter of standards-based web development, which treated accessibility as core to engineering. While at Yahoo!, Ted was a front-end engineer, developer evangelist, and co-founded Yahoo’s Accessibility Lab. Ted’s benefited from ample International travel, including many trips to India and two years working out of Europe. Connect with Ted Drake on linkedin.
This presentation is for the Hello A11y conference celebrating Global Accessibility Awareness Day 2020. It introduces how artificial intelligence and machine learning is being used in assistive technology for people with disabilities.
Expand your outreach with an accessibility champions program Ted Drake
This document discusses Intuit's Accessibility Champion program, which aims to increase accessibility engagement and knowledge across the company. It outlines three levels of the program - Getting Started, Build Empathy, and Subject Matter Expert. Level 1 focuses on basic awareness training. Level 2 trains on empathy and auditing. Level 3 develops expertise through documentation, training, and certification. The program provides recognition, resources, and rewards to champions at each level to encourage participation and accessibility leadership across teams.
Intuit's Accessibility Champion Program - Coaching and Celebrating Ted Drake
This presentation was created for the Accessibility Online webinar series. It explains the goal of Intuit's Accessibility Champion program and explains the steps and successes of this program. The presentation will help you set up a similar problem at your company. Get the full details at this article: http://www.last-child.com/intuits-accessibility-champion-program/
This presentation was created for the Rotary Club of San Francisco to highlight research being done today for assistive technology and how it could appear in mainstream products and services in the future.
Inclusive customer interviews make it your friday taskTed Drake
Customer research has been a core part of Intuit from the earliest days of the company. In the 1980’s Intuit engineers would hang out at computer stores to find people buying Quicken software and ask if they could follow them home to watch their installation process to learn
about pain points and opportunities. Kurt Walecki, Intuit VP of Design, described the importance:
From the very beginning, Intuit has done user research both to understand how customers are using their current products and to identify customers’ unmet needs, allowing them to introduce new products to the market to satisfy them.
Every product and team at Intuit uses customer research and interviews to design and build products and new functionality. Intuit’s use of Lean Startup includesthe mantra “fall in love with
the problem, not the solution”
.
The goal is to understand the customer’s pain points and missed opportunities first, expand on the problem, build prototypes, continually review with the customer to test solutions, and then promote it to a product feature. This customer focus ensures the product grows with useful features and doesn’t bloat with unnecessary technology.
Coaching and Celebrating Accessibility ChampionsTed Drake
Accessibility is
extremely
impor
t
ant
when it comes to developing applications. It is the
right of every customer to get the same experience when they interact with a product and
disability is something t
hat should never come in the way.
Engineers are the folks
responsible for making this hap
pen and hence it is extremely important for them to
be
motivated and passionate around this technology. Let us learn how Intuit does this.
Accessibility statements and resource publishing best practices csun 2019Ted Drake
Accessibility features, products and services are of limited benefit if
consumers do not know
what is available, or how to access and use them. Companies that have taken the step of
creating a website focused on accessibility are reaching out to users who need that
information. Knowing the essential components to provide a sup
portive and positive
experience for users with disabilities will enable companies to develop or improve their
accessibility websites.
Intuit is in the process of developing an acc
essibility statement and resource center.
Rather
than reinvent the wheel, decided to research what other technology, e
-
commerce, finance,
transportation, and educational companies have done to see what works and what does not.
Raising Accessibility Awareness at IntuitTed Drake
This presentation was given for the Bay Area Accessibility and Inclusive Design Meetup group to share Intuit's journey to expand accessibility education and ownership.
This document summarizes a presentation on accessibility and inclusive design. It discusses building products with and for people with disabilities to benefit all users. It provides examples of companies designing inclusively, like Amazon's focus on accessibility first and Nike's FlyEase shoes. The presentation encourages attendees to data mine for hidden customer feedback, reach out to diverse customer groups, test content for readability, and use resources like Microsoft's Inclusive Design Toolkit.
Matt May tweeted an observation in 2016 introducing Trickle-Down Accessibility and recognized prioritizing our blind customers could lead to less support for others.
Focusing on screen reader accessibility has distinct advantages for product developers. If your application works with a screen reader, it should also be usable with a keyboard, voice recognition, and switch control devices. Screen reader accessibility also falls in line with automated testing tools.
However, there are many disabilities, and assistive technologies, that are not necessarily benefited by this focus on the blind/low-vision community. Color contrast, closed captioning, readability, consistency in design, user customization, session timeouts, and animation distraction are just a few examples of concerns that often go unaddressed.
Accessibility metrics Accessibility Data Metrics and Reporting – Industry Bes...Ted Drake
Accessible version: http://www.last-child.com/a11y-data-metrics/
Learn how top companies are tracking and graphing product accessibility progress and incorporating data from automated, manual, and user testing to create management dashboards.
Mystery Meat 2.0 – Making hidden mobile interactions accessibleTed Drake
Mystery Meat was the unsavory term for hiding menus behind a parent link. Learn about today’s mobile version and how to make it accessible.
Accessible version: http://www.last-child.com/mystery-meat-2-accessible/
React Native Accessibility - San Diego React and React Native MeetupTed Drake
This presentation was created by Poonam Tathavadkar and Ted Drake for the San Diego React and React Native meetup to introduce mobile accessibility and how to use React Native's functions to build accessible Android and iOS applications.
Ubiquitous Transactions - Financial Future and AccessibilityTed Drake
This short presentation was created for a financial panel at the m-enabling summit 2016. It introduces some new and upcoming standards that could simplify financial transactions and thus making them more accessible. Please see the accessible version of this presentation http://www.last-child.com/ubiquitous-transactions/
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
International Upcycling Research Network advisory board meeting 4Kyungeun Sung
Slides used for the International Upcycling Research Network advisory board 4 (last one). The project is based at De Montfort University in Leicester, UK, and funded by the Arts and Humanities Research Council.
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...Designforuminternational
India’s architectural landscape is a vibrant tapestry that weaves together the country's rich cultural heritage and its modern aspirations. From majestic historical structures to cutting-edge contemporary designs, the work of Indian architects is celebrated worldwide. Among the many firms shaping this dynamic field, Design Forum International stands out as a leader in innovative and sustainable architecture. This blog explores some of the best Indian architects, highlighting their contributions and showcasing the most famous architects in India.
2. Pam Bingham
Senior Program Manager,
DEI Center of Expertise
Introductions
Ted Drake
Accessibility and Inclusive
Design Leader,
Intuit Design System
*Melissa Eggleston
Trauma-Informed Design
Leader
3. Establishing Consensus
Confidentiality - What’s shared here stays here.
Be present - Engage fully with us and with each other.
Engage with empathy and curiosity - Listen with the intent to learn more.
Accept lived experiences - Believe and support each other.
Address problems, not people - Create space for disclosure.
Speak - With “I statements”
Don’t feel pressured - Allow yourself space to think and then share
Be open to feedback - We all have room to learn and grow.
4. Today’s Expectations
● Trauma 101
● Design’s impact
● Respecting our customers
● Preparing for customer interactions
● Do no harm
6. Expanding Inclusive Design
Inclusive Design = Design with diverse individuals
Intersectionality = Incorporate the person’s whole identity
Spoon Theory = Design for minimal cognitive load
Trauma Informed Design = Design for trust, reduce harm,
clarity
7. Key Principles for Trauma-Informed
Approach
1. Safety
2. Trustworthiness and Transparency
3. Peer Support
4. Collaboration and Mutuality
5. Empowerment, Voice, and Choice
6. Cultural, Historical, and Gender Issues
9. Challenge: Human Trafficking Report
How would you design an app for reporting human trafficking?
● Mobile web page that loads quickly
10. Challenge: Human Trafficking Report
● Mobile web page that loads quickly
● Accept reports via SMS, WhatsApp, Telegram…
● Mimic other applications, like food ordering
● Acknowledge receipt
● Temporary state (Snap Chat)
● Form should load, fill out, and send within 30 seconds
● No sound or vibrations
● Work offline
● GPS shared by default
● Archived for future use (ACLU)
12. About 60% of men and 50% of women in America will
experience trauma at least once in their lives, with 12 million US
adults suffering from PTSD during any given year.
Given its prevalence, it’s important to understand what trauma
is, what effects it has, and—crucially—where help can be found.
13. The American Psychological Association (APA) defines trauma as “an emotional response
to a terrible event like an accident, rape, or natural disaster.” Short-term responses are
typically shock and denial, while long-term responses can include “unpredictable emotions,
flashbacks, strained relationships, and even physical symptoms like headaches or nausea.”
These are normal responses to abnormal experiences.
Although individuals can experience trauma in unique ways, there are nonetheless common
threads that allow for some categorization. Psychologists have identified three main types
of trauma: acute, chronic, and complex.
● Acute trauma results from a single incident.
● Chronic trauma is repeated and prolonged, such as domestic violence or abuse.
● Complex trauma is exposure to varied and multiple traumatic events, often of
an invasive, interpersonal nature.
15. We can break traumas into little “t’s” and big “T’s”
Little”t’s” are events that cause distress because we do not
have the ability to cope with the event or experience. These
events are not going to be life threatening nor lead to bodily
injury, nonetheless, it can cause hopelessness and create a
disruption in emotional functioning.
Big “T’s” are traumatic events that most people envision when
one says the word trauma. This is a significant event that leaves
one feeling powerless and often lead to a fear for their lives or
another’s life.
20. Toxic Stress
3 Kinds of Stress
1. Positive stress response is a part of healthy development. We experience it in new situations, like
starting a new school or job. Our bodies react by increasing our heart rates and our hormone levels are
elevated.
2. Tolerable stress response is when our body reacts to a major difficulty: loss of a loved one, natural
disaster, or injury. If it is a limited event and we are surrounded by caring adults and healthy
relationships, the brain and body recover from the effects of this type of stress.
3. Toxic stress response is when someone experiences ongoing adversity like physical or emotional
abuse, neglect, caregiver substance abuse, violence, or economic hardship and they don’t have
adequate support from the adults in their lives. Their bodies and brains are in “fight or flight” mode so
often that their development can be impaired, even as they grow up.
21. Near Science
Neuroscience - is about understanding the nervous system, the spine, and the brain, which can help
us determine how to intervene and support resilience and recovery, including:
Epigenetics - demonstrates that the body is always adapting down to the cellular level. Our DNA is not
our destiny, and just as the ability to transfer trauma across generations is clear, so too is our ability to heal
from generation to generation with the right intervention and support.
Adverse Childhood Experiences (ACES) - can have a lasting impact that unfolds over the
lifespan
Resilience Research - is the capacity/ability to adapt to, prevent, or mitigate the impacts of an
adverse event or trauma. Resilience is a capacity that can be developed and exercised.
Part of trauma informed design is establishing consensus with your participants
Pam will be leading the majority of today’s session and we encourage people to contribute. We ask everyone to agree with the following guidelines.
Confidentiality - What’s shared here stays here.
Be present - Engage fully with us and with each other.
Engage with empathy and curiosity - Listen with the intent to learn more.
Accept lived experiences - Believe and support each other.
Address problems, not people - Create space for disclosure.
Speak - With “I statements”
Don’t feel pressured - Allow yourself space to think and then share
Be open to feedback - We all have room to learn and grow.
Developing Community Agreements — National Equity Project
Here’s what we hope you will gain from today’s hour. This is not in any particular order.
Trauma 101 - what is Trauma?
Design’s impact
Respecting our customers
Preparing for customer interactions - If you ask an open question, be prepared for difficult answers
Do no harm
Pam and I have worked together on several projects to understand how inclusive design impacts those who are not always included in design discussions.
We met with Hertz Nazaire, a sickle cell warrior, to understand how chronic pain, illness, and discrimination impact usability.
We explored long-term Covid, with Pam’s lived experiences, to better understand the importance of clarity and cognitive load. This also led Intuit to change internal policies for accommodations and well being.
Pam was promoted to be a leader in Diversity, Equity, and Inclusion at Inuit with an emphasis on incorporating Accessibility. Congratulations Pam. With this we also worked together to incorporate intersectionality.
All of these were much easier than Trauma-Informed Design.
Because those projects led us to understand barriers that affected particular traits. Design for one, solve for many.
But Trauma-Informed Design is different. It’s not about solving barriers and making enabling people to be more independent.
Trauma informed design is about recognizing people have experienced trauma at some point in their lives and our job is to do no harm. How can we ensure our designs are not causing unintended pain, confusion, and risk.
You may leave this session with more questions than you have right now. That’s ok. We’ve been studying this for a year and we still don’t have concrete answers and best practices.
We spoke with Melissa Eggleston, who described trauma informed design as a universal safety precaution. She made the analogy of doctors wearing clean gloves for every patient, not just those who might be infectious.
Trauma-informed design expands on the concepts of inclusive design, intersectionality, and designing for cognitive load.
It appreciates the build for one, extend for many concept. We are recognizing the impact of trauma and designing to reduce/eliminate harm and confusion.
This ultimately leads to products that have more clarity and satisfaction.
Trauma informed design is a universal precaution. It’s the design equivalent of wearing gloves in a hospital.
Key Inclusive Design Guidelines
Similarities with design ethics
Being trauma-informed means having an awareness of trauma survivors and avoiding marginalizing people through design.
These are the original principles for a trauma informed approach. They were created by the Substance Abuse and Mental Health Services Administration 10 years ago.
User Research and design
It's not just an audit, but could also include loss of control, trust issues,
As a product team, we may have a simplistic idea of a trauma experience, but there’s much more that can build to the response.
In research, be prepared for the worst possible response. There should be a potential answer.
SAMHSA’s 6 key principles of a trauma-informed approach
Safety
Trustworthiness and Transparency
Peer Support
Collaboration and Mutuality
Empowerment, Voice, and Choice
Cultural, Historical, and Gender Issues
Source: Substance Abuse and Mental Health Services Administration, 2014.
Let’s design an app that let’s people report human trafficking. This app may be used by the person being trafficked. It could also be used by someone working in the hospitality industry. Let’s consider the perspective of someone being trafficked. How could we design an application that would reduce potential harm.
For example, we would want to prioritize a fast loading page that could be used on a mobile device with limited connections. We’re recognizing a person may be in a difficult situation and having to wait for a page to load would be terrifying and could cause harm if the trafficker returns and catches them using the page.
User Research and design
It's not just an audit, but could also include loss of control, trust issues,
As a product team, we may have a simplistic idea of a trauma experience, but there’s much more that can build to the response.
In research, be prepared for the worst possible response. There should be a potential answer.
What is Trauma
Community trauma
Acute traumatic events
Traditional ideas of experiences that cause trauma include physical violence, sexual abuse, natural disasters, life-threatening child neglect, and war (Substance Abuse and Mental Health Services Administration, 2014), as well as the loss of a loved one, divorce, and witnessing another’s trauma (Felitti et al., 1998; Nijenhuis et al., 2002). Newer definitions of trauma include institutional racism, cultural and historical trauma, and refugee experiences, among other systemic issues (Ringel & Brandell, 2019). In this article, we adopt the broader definition of trauma that includes the result of events, systems, and situations experienced as harmful by people―including online digital experiences.
Eggleston, M., & Noel L.-A. (2024). Repairing the Harm of Digital Design Using a Trauma-informed Approach.
Diseña, (24), Article.7. https://doi.org/10.7764/disena.24.Article.7
Most people will not know trauma-informed or trauma
People tend to visualize the giant traumatic events instead of smaller
Moving from a medical to a community system approach
This is relevant to all people at some time in their life
People will have individualized responses, based on their history
Some people can be affected for years, and others for a short period of time
Divorce Infidelity Starting a new job Having a child Legal problems Financial problems Expensive and unplanned home or car repairs Conflict with spouse, children, co Loss of a loved one-workers, supervisor, etc.
Combat/war zones Plane/car/train crashes Sexual assault Natural disaster Terrorist attack Domestic violence Animal attacks Physical abuse
https://www.smartstart.org/resilience-intro/resilience-home/
Adverse Childhood Experiences: Impact individual & interpersonal conditions. Examples include parental mental illness, substance abuse, interpersonal violence, homelessness, incarceration, divorce, death, emotional, physical, and sexual abuse, caregiver separation, and medical crisis.
Adverse Community Experiences: Impact population conditions. Examples include poverty, structural racism, community disinvestment, police violence, lack of affordable housing, lack of opportunity and economic mobility, discrimination, disconnected relationships, unemployment, and deteriorating built environments.
Adverse Climate Experiences: Impact community conditions. Examples include COVID-19, climate change, wildfires, droughts, hurricanes, earthquakes, floods, environmental injustice, and pollution.
Atrocious Cultural Experiences: Impact macro and socio-historical conditions. Examples include slavery, genocide, colonization, segregation, forced family separation, removal of property, and other harmful social norms such as low sense of political and social efficacy and mistrust.
Trauma is individualized
Some indicators of past experiences, environmental, that add to the levels of trauma response.
Not everyone responds to trauma in exactly the same way, but here are some common signs: Cognitive Changes: Intrusive thoughts, nightmares, and flashbacks of the event, confusion, difficulty with memory and concentration, and mood swings.
Harvard University’s Center on the Developing Child divides stress into three main categories: positive, tolerable, and toxic.
The types of trauma that cause toxic stress are called adverse childhood experiences (ACEs). The more ACEs a young person experiences, the harder it is to reverse the damage done to developing brains and bodies.
https://blog.womensconsortium.org/what-is-toxic-stress?utm_term=staff%20trauma%20training&utm_source=adwords&utm_medium=ppc&hsa_acc=8652799729&hsa_cam=18930332859&hsa_grp=142976811105&hsa_ad=635250777037&hsa_src=g&hsa_tgt=kwd-1954941109197&hsa_kw=staff%20trauma%20training&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gad_source=1&gclid=Cj0KCQjwqdqvBhCPARIsANrmZhMpegsUClsk6fRkz_ixchyoTLOIbEimcc7kwWUDG0WM6mgZOjz3D1YaAvCWEALw_wcB
This body of science — Neuroscience, Epigenetics, Adverse Childhood Experiences (ACEs), and Resilience research (NEAR) — is one of the most significant public health discoveries of our time. Each area of the science provides clues for how to address trauma across the lifespan:
Things to avoid
Gathering as much data as possible without explaining it
Researchers ask open ended questions and sort through it later, this should be re-examined
When you don’t have a choice and you feel forced into it.
I have to give you my email to get information
I have to use a chat bot and cannot get a human agent
Give people multiple ways to get things done
I don’t want to think about the accuracy, due to a fear of an udit. I want to give you all of the information and be confident the work will be done correctly
AI and TID
Transparency is a problem with AI
The information is being built without a traumatic informed design
The principles could be applied to VR, safety has been incorporated, like surprise, walking into barriers.
TID is almost like over-sharing, to make sure the process is transparent.
Artificial intelligence and machine learning systems can be more trauma-in-formed and increase end user’s trust by explaining why a particular recommenda-tion feature that suggests new services or products is offered (Chen et al., 2022).
Resources for learning more about trauma
TID Resources
Spend more time learning about trauma and trauma informed
Design for Real Life by Eric Meyer, 2016
Learning resources — Trauma-Informed Technology
This is a guide of how our attendees may feel during different parts of the presentation. Some people may have it all figured out, but we should be prepared for a low point as Pam starts to talk.