SlideShare une entreprise Scribd logo
JOURNEY APP
Noreen, Kristin, Jen, Daniel, Vanessa
CHALLENGE
How might we create tools and platforms
that utilize AI for New Yorkers
to learn and practice soft skills
for a JOB SEARCH?
PERSONA
PROBLEM BRIEF
Tom is a job seeker who wants to keep his
professional hard/soft skills relevant to stay
competitive in a job market that is becoming
more automated.
PROBLEM STATEMENT
Tom needs a way to assess, collaborate, and
identify needed hard/soft skills so that he can
build connections with others, and
leverage/improve upon existing skill sets.
ASSUMPTIONS
IDEAS
Input: mock interview, resume, self-assessment
Output: curated list of resources to further develop skill set
Analyze current skill set
Interview/survey user to identify skills and goals
Find opportunities to develop professional and soft skills
Connect people to mentoring
Provide roadmap for professional development
Expand current set of soft skills and apply them to different
career opportunities
TESTING
“I would say I develop soft skills through
colleagues, on-the-job training, word-of-mouth,
and networking.”
“AI is a great way to support training and could
improve my ability to my job.”
“It is easy to find information through Google,
Siri, Youtube - you just need to know what to
search for.”
“I sometimes feel overwhelmed - like there’s not
enough time.”
Determine a way to measure soft skills for the purpose of progress tracking
Determine sources of information/resources
Create prototype of key user flows
Test prototype
Iterate
NEXT STEPS
THANK YOU

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Journey App: Empathy Jam 2017 Hackathon Entry

  • 1. JOURNEY APP Noreen, Kristin, Jen, Daniel, Vanessa
  • 2. CHALLENGE How might we create tools and platforms that utilize AI for New Yorkers to learn and practice soft skills for a JOB SEARCH?
  • 4. PROBLEM BRIEF Tom is a job seeker who wants to keep his professional hard/soft skills relevant to stay competitive in a job market that is becoming more automated. PROBLEM STATEMENT Tom needs a way to assess, collaborate, and identify needed hard/soft skills so that he can build connections with others, and leverage/improve upon existing skill sets.
  • 6. IDEAS Input: mock interview, resume, self-assessment Output: curated list of resources to further develop skill set Analyze current skill set Interview/survey user to identify skills and goals Find opportunities to develop professional and soft skills Connect people to mentoring Provide roadmap for professional development Expand current set of soft skills and apply them to different career opportunities
  • 7.
  • 8.
  • 9. TESTING “I would say I develop soft skills through colleagues, on-the-job training, word-of-mouth, and networking.” “AI is a great way to support training and could improve my ability to my job.” “It is easy to find information through Google, Siri, Youtube - you just need to know what to search for.” “I sometimes feel overwhelmed - like there’s not enough time.”
  • 10.
  • 11.
  • 12. Determine a way to measure soft skills for the purpose of progress tracking Determine sources of information/resources Create prototype of key user flows Test prototype Iterate NEXT STEPS