22. Some lessons on leadership from these case studies
{ }
Haier: autonomous teams control
costs and delivery. Competitive
environment (e.g. ‘catfish’ roles).
Morning Star: Self-management by
negotiated agreement (CLOUs).
nGen: Leaders step back to act as
'community managers.’
Valve: No managers: even cofounder Gabe Newell has no direct
reports. Every employee can hire.
WL Gore: Leadership earned “natural leadership” based on track
record for GTD and team building.
!
27. Common features of new organisational thinking
!
small teams in a fractal or
nested structure
networked operations, with
intelligence at the edges
not over-optimised for the
past (“Innovator’s Dilemma”)
emphasis on autonomy &
responsibility among workers
emphasis on agility &
capacity for responsiveness
28. what are the key features of
a 21st Century company ?
36. Creating protected spaces for new ways of working
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