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@Mind_of_AC
Lessons Learned Scrum Mastering
Distributed Teams
Antonio Cobo
@Mind_of_AC
@Mind_of_AC
@Mind_of_AC
@Mind_of_AC
Does any of your team members use
instant message app with the mobile?
@Mind_of_AC
Does any of your team members answer
emails from outside the office?
@Mind_of_AC
Does any of your team members work
from home at least one day a week?
@Mind_of_AC
You work on a distributed team!
@Mind_of_AC
My current team
1 SFO Dev
1 SFO Architect
1 Scrum Master
1 SFO QA
1 SFO QA
1 SFO Dev
1 BA
1 PO
@Mind_of_AC
My previous team
1 Business Analyst
1 Product Owner
1 Engineering Lead
1 Delivery Lead
1 Scrum Master*
1 QA
1 Dev
1 Dev
1 Dev
1 Dev
1 Dev *
@Mind_of_AC
Two teams ago
1 Product Owner*
1 Engineering Lead
1 QA
1 Dev
1 Dev
1 Dev
1 Dev
1 Scrum Master
1 Dev
1 Dev
1 Dev
1 Dev
1 Architect 1 Dev
@Mind_of_AC
Why do we prefer co-located teams?
@Mind_of_AC
@Mind_of_AC
https://www.lynda.com/Business-Skills-tutorials/Communication-Tips/170778-2.html
@Mind_of_AC
Is it possible to successfully deliver
value on a distributed team?
@Mind_of_AC
Ideal scenario vs reality
@Mind_of_AC
Communication with my teams
@Mind_of_AC
Visual communication is better
@Mind_of_AC
Voice communication
@Mind_of_AC
Voice communication
@Mind_of_AC
Voice communication
● Breath
@Mind_of_AC
Voice communication
● Breath
● Allow people to talk
@Mind_of_AC
Voice communication
● Breath
● Allow people to talk
● SM ensures everyone participates equally
@Mind_of_AC
Voice communication
● Breath
● Allow people to talk
● SM ensures everyone participates equally
@Mind_of_AC
Voice communication
● Breath
● Allow people to talk
● SM ensures everyone participates equally
@Mind_of_AC
Distributed teams events
• Daily catch up
• Refinement / conversation
• Review / demo
• Planning / forecasting
• Retrospective
@Mind_of_AC
Daily catch up
@Mind_of_AC
Daily catch up
@Mind_of_AC
Daily catch up
● Screen share with the digital board
@Mind_of_AC
Daily catch up
● Screen share with the digital board
● Allow people to talk
@Mind_of_AC
Daily catch up
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally
@Mind_of_AC
Daily catch up
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally
@Mind_of_AC
Daily catch up
● Screen share with the digital board
● Allow people to talk
● SM ensures everyone participates equally
@Mind_of_AC
Daily catch up tips
@Mind_of_AC
Daily catch up tips
● Quick filter on the board (if you walk the people)
@Mind_of_AC
Daily catch up tips
● Quick filter on the board (if you walk the people)
● Rotate the person who share the board
@Mind_of_AC
Daily catch up tips
● Quick filter on the board (if you walk the people)
● Rotate the person who share the board
● Try to walk the stories on the board
@Mind_of_AC
Refinement / conversation
@Mind_of_AC
Refinement / conversation
@Mind_of_AC
Refinement / conversation
● PO or BA sharing the screen
@Mind_of_AC
Refinement / conversation
● PO or BA sharing the screen
● SM ensures every opinion is considered
@Mind_of_AC
Refinement / conversation
● PO or BA sharing the screen
● SM ensures every opinion is considered
● SM collects estimations on direct message
@Mind_of_AC
Refinement / conversation
● PO or BA sharing the screen
● SM ensures every opinion is considered
● SM collects estimations on direct message
@Mind_of_AC
Refinement / conversation
● PO or BA sharing the screen
● SM ensures every opinion is considered
● SM collects estimations on direct message
@Mind_of_AC
Review / demo
@Mind_of_AC
Review / demo
@Mind_of_AC
Review / demo
● Every member sharing their screen to demo
@Mind_of_AC
Review / demo
● Every member sharing their screen to demo
● SM to invite external people to the demo
@Mind_of_AC
Review / demo
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If nothing to demo… walk the board
@Mind_of_AC
Review / demo
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If nothing to demo… walk the board
@Mind_of_AC
Review / demo
● Every member sharing their screen to demo
● SM to invite external people to the demo
● If nothing to demo… walk the board
@Mind_of_AC
Planning / forecasting
@Mind_of_AC
Planning / forecasting
@Mind_of_AC
Planning / forecasting
● PO or SM sharing the screen
@Mind_of_AC
Planning / forecasting
● PO or SM sharing the screen
● SM to ensure every opinion is considered
@Mind_of_AC
Planning / forecasting
● PO or SM sharing the screen
● SM to ensure every opinion is considered
@Mind_of_AC
Planning / forecasting
● PO or SM sharing the screen
● SM to ensure every opinion is considered
@Mind_of_AC
Retrospective
@Mind_of_AC
Retrospective
@Mind_of_AC
Retrospective
● SM sharing the screen
@Mind_of_AC
Retrospective
● SM sharing the screen
● SM to ensure every opinion is considered
@Mind_of_AC
Retrospective
● SM sharing the screen
● SM to ensure every opinion is considered
@Mind_of_AC
Retrospective
● SM sharing the screen
● SM to ensure every opinion is considered
@Mind_of_AC
Interactive Retrospective Boards
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page
● Hipchat dedicated room
@Mind_of_AC
Interactive Retrospective Boards
● https://www.scatterspoke.com/
● http://www.ideaboardz.com/
● Webex whiteboards
● Confluence page
● Hipchat dedicated room
@Mind_of_AC
Retrospective tips
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
● No laptops
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
● No laptops
● Icebreakers are powerful, use them!
@Mind_of_AC
Retrospective tips
● Try to change format as much as you can
● Need ideas? https://retromat.org/en/
● No phones
● No laptops
● Icebreakers are powerful, use them!
● Ask for feedback for each retrospective
@Mind_of_AC
@Mind_of_AC
Apply to remote retrospective
@Mind_of_AC
Apply to remote retrospective
● Prepare for the retro
@Mind_of_AC
Apply to remote retrospective
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
@Mind_of_AC
Apply to remote retrospective
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
@Mind_of_AC
Apply to remote retrospective
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
● When only one person is remote…
@Mind_of_AC
Apply to remote retrospective
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
● When only one person is remote…
● …find a screen to see ONLY their webcam
@Mind_of_AC
Apply to remote retrospective
● Prepare for the retro
● Need ideas? Ask the team - www.typeform.com
● Ensure the actions are properly captured
● When only one person is remote…
● …find a screen to see ONLY their webcam
Wrapping up
@Mind_of_AC
Wrapping up
@Mind_of_AC
Wrapping up
• Possibility of video call at any moment
@Mind_of_AC
Wrapping up
• Possibility of video call at any moment
• Allow people time to talk equally
@Mind_of_AC
Wrapping up
• Possibility of video call at any moment
• Allow people time to talk equally
• Involve the whole team
@Mind_of_AC
Wrapping up
• Possibility of video call at any moment
• Allow people time to talk equally
• Involve the whole team
• Make every retrospective UNIQUE!
@Mind_of_AC
Wrapping up
• Possibility of video call at any moment
• Allow people time to talk equally
• Involve the whole team
• Make every retrospective UNIQUE!
• If you can, organise regular trips
@Mind_of_AC
@Mind_of_AC
Antonio Cobo
antonio.cobo@bjss.com
Ačiū

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