The document discusses why millennials are not frequenting McDonald's as much as older generations. It provides three key reasons: 1) Millennials value brand experiences over branding and want more human and authentic interactions, 2) They don't need fast food for efficiency as they have technology, and 3) They enjoy socializing over food and want communal experiences. The document suggests McDonald's focus on improving the in-store experience to be more empathetic and less manufactured, and create a social space for millennials to spend time, in order to better attract the demographic.