- The document discusses new assumptions for designing social web applications. It outlines 10 new assumptions, including that most people have already signed up for other services so applications should let users sign in with existing accounts, people want to connect with friends so it should be easy to import friends from other networks, and real identity online is becoming the norm as people share more about themselves and their connections.
Redefining Office Communication: Technology and Socio-Demographic Convergence...Felicia Woo
Frost & Sullivan recently collaborated with Ricoh Group to
develop a white paper, “Redefining Office
Communication”, to further demonstrate the implications
of three key global megatrends – demographic shift,
flexible workstyle and technological transformation.
This white paper is intended to serve as a reference point for business leaders and decision makers around the world to
guide them towards adopting the latest office communication technologies applicable for their relevant industries.
Rather than being a physical place where a person works all the time, Frost & Sullivan envisions the futuristic
office to be more of a meeting area where people go to generate fresh ideas, create new action plans or
make important decisions – leading to a boundary-less workplace.
The document discusses trends that will impact the future workforce based on a workshop discussing the topic. Key points include:
1) Technological advances like automation and AI will shift many jobs to require more human skills like complex problem-solving, while connectivity will widen the global talent pool.
2) Demographics show population growth stabilizing around 9.6-12.3 billion by 2100, shifting more workers internationally to support innovation.
3) HR and recruiting roles will focus more on higher-level analysis and strategy as tools handle routine tasks, while personal branding grows in importance for career navigation.
4) Work-life balance may be challenging as lines blur between personal and professional identities online, requiring laws
The 5 Biggest Technology Trends In 2022Bernard Marr
The document discusses 5 major technology trends for 2022: 1) Artificial intelligence becoming more prevalent in everyday devices and tools, 2) Everything transitioning to an "as a service" model and no-code interfaces becoming more popular, 3) Continued digitization, data collection, and virtualization including the development of "metaverses", 4) Increased focus on transparency, governance, and accountability of AI and technology, and 5) Growing investment and viability of sustainable energy solutions like wind, solar, and green hydrogen.
Artificial Intelligence Can Now Copy Your Voice: What Does That Mean For Humans?Bernard Marr
The document discusses recent advances in artificial voice generation technology that allow voices to be cloned from only a few seconds of audio. It notes that this capability could be misused to fabricate the truth if voices are used to mislead people into thinking a fake voice is a real person. While voice cloning technology is improving, awareness of its capabilities and critical assessment of information will be important to avoid being fooled by artificially generated voices in the future.
The 5 Biggest Data Science Trends In 2022Bernard Marr
Data has become one of today's most important business assets, and data science enables us to turn this data into value. In the field, we see fast evolutions and new advances, especially in artificial intelligence and machine learning. Here, we look at the five biggest data science trends for 2022.
Technology trend awareness as a skill refers to being mindful of the technology that is recently becoming popular and is readily accepted in the market or industry.
The 5 Biggest Mistakes Companies Make With ChatbotsBernard Marr
We are now used to talking to machines, and the latest chatbots are impressively human-like. However, when companies deploy natural language processing, they should be aware of these five mistakes.
Redefining Office Communication: Technology and Socio-Demographic Convergence...Felicia Woo
Frost & Sullivan recently collaborated with Ricoh Group to
develop a white paper, “Redefining Office
Communication”, to further demonstrate the implications
of three key global megatrends – demographic shift,
flexible workstyle and technological transformation.
This white paper is intended to serve as a reference point for business leaders and decision makers around the world to
guide them towards adopting the latest office communication technologies applicable for their relevant industries.
Rather than being a physical place where a person works all the time, Frost & Sullivan envisions the futuristic
office to be more of a meeting area where people go to generate fresh ideas, create new action plans or
make important decisions – leading to a boundary-less workplace.
The document discusses trends that will impact the future workforce based on a workshop discussing the topic. Key points include:
1) Technological advances like automation and AI will shift many jobs to require more human skills like complex problem-solving, while connectivity will widen the global talent pool.
2) Demographics show population growth stabilizing around 9.6-12.3 billion by 2100, shifting more workers internationally to support innovation.
3) HR and recruiting roles will focus more on higher-level analysis and strategy as tools handle routine tasks, while personal branding grows in importance for career navigation.
4) Work-life balance may be challenging as lines blur between personal and professional identities online, requiring laws
The 5 Biggest Technology Trends In 2022Bernard Marr
The document discusses 5 major technology trends for 2022: 1) Artificial intelligence becoming more prevalent in everyday devices and tools, 2) Everything transitioning to an "as a service" model and no-code interfaces becoming more popular, 3) Continued digitization, data collection, and virtualization including the development of "metaverses", 4) Increased focus on transparency, governance, and accountability of AI and technology, and 5) Growing investment and viability of sustainable energy solutions like wind, solar, and green hydrogen.
Artificial Intelligence Can Now Copy Your Voice: What Does That Mean For Humans?Bernard Marr
The document discusses recent advances in artificial voice generation technology that allow voices to be cloned from only a few seconds of audio. It notes that this capability could be misused to fabricate the truth if voices are used to mislead people into thinking a fake voice is a real person. While voice cloning technology is improving, awareness of its capabilities and critical assessment of information will be important to avoid being fooled by artificially generated voices in the future.
The 5 Biggest Data Science Trends In 2022Bernard Marr
Data has become one of today's most important business assets, and data science enables us to turn this data into value. In the field, we see fast evolutions and new advances, especially in artificial intelligence and machine learning. Here, we look at the five biggest data science trends for 2022.
Technology trend awareness as a skill refers to being mindful of the technology that is recently becoming popular and is readily accepted in the market or industry.
The 5 Biggest Mistakes Companies Make With ChatbotsBernard Marr
We are now used to talking to machines, and the latest chatbots are impressively human-like. However, when companies deploy natural language processing, they should be aware of these five mistakes.
Industry 4.0 or the fourth industrial revolution, which has been introduced by German government in 2012 [1], which is depends on the integration of different categories of electrical and electronic devices, from personal computers, smartphones, smartwatches, machinery robotics and enterprise resource planning systems, which can be integrated together and communicated with others to analyse the optimal criteria of potential solutions for improving productivity via internet [2]. however, the requirements of the new technology will force the old technology to retired. which will will force the big companies to change the specification of the industrial components to keep up with the latest processors. Ultimately, the goal of Industry 4.0 is to produce smarter and resource-efficient factories which are more productive and competitive says Mika Lomax [3]. Which mean that the Devices are getting smarter. "Not only does the IIoT enable real-time monitoring on smartphones and via emails, but, in plants, everyone has LCDs (liquid-crystal displays), TV screens and marquees showing the production staff useful information," says Kumar. "The technology in the modern HMI, including drivers and connectivity, is moving to message displays and marquees. This will enable programming and monitoring in these smart displays. Technology is pushing PLC and HMI functionality to text displays and it will all be connected to the IIoT."[4] The characteristics of high-technology industries include steady order quantities, standardized product features and high product value [3].
Can Machines And Artificial Intelligence Be Creative?Bernard Marr
While artificial intelligence can be creative, what's most compelling is the creative output when humans and machines collaborate, whether that's in art, music, dance, design, recipes, or publishing. Here we look at the way AI is a tool to augment human creativity rather than a replacement.
This document discusses four post-pandemic trends impacting fast-moving consumer goods (FMCG) companies: 1) Increased importance of first-party data collection and privacy regulations making third-party data more difficult to obtain. 2) More at-home consumption as many habits formed during lockdowns continue. 3) Growing consumer focus on sustainability and reducing environmental impact. 4) Customers seeking self-improvement and wellness products and content.
The top seven technology trends for 2020 - dr Mark van RijmenamMark van Rijmenam
We have reached the end of 2019 and just like in previous years, I am looking ahead to see what organisations can expect next year. I believe 2020 will be exciting as ever when it comes to technology. As I said before, we live in exponential times and the more various technologies converge, the more exciting the opportunities become. Thanks to this convergence, intelligent applications and solutions become available, and organisations can increase productivity, become smarter, more agile, automated and eventually also more humane. The convergence of technologies will kick-start the third decade, and the results of it will be felt in the years to come. Therefore, 2020 will be the Year of Convergence.
Marketing industry leader and author Jon Wuebben reveals the future of the marketing practice in his new book, Future Marketing: Winning in the Prosumer Age. Jon is the Founder & CEO of Content Launch, a content marketing platform.
How Mining Companies Are Using AI, Machine Learning And Robots To Get Ready...Bernard Marr
Mining companies are using AI, machine learning, and robots to improve efficiency and productivity. Rio Tinto uses autonomous haul trucks and trains, sensors to monitor equipment and predict maintenance needs, and machine learning to optimize mineral exploration and sorting. Rio Tinto collects 2.4 terabytes of data per minute from sensors to monitor operations and create a digital twin model to test scenarios. The technologies improve safety, reduce costs, and increase productivity by 10-13% but require retraining workers with new data analytics skills.
Augmented and Virtual Reality in Social MediaBernard Marr
Social media companies are expanding their use of augmented and virtual reality technologies to create more immersive experiences for users. Snapchat pioneered AR filters and lenses and is now using AR for virtual try-on experiences. Facebook allows users to create their own AR effects and publish them, and is developing Horizon, a virtual reality social platform where users can explore virtual worlds and interact with avatars of other users. As AR and VR tools continue to advance, companies are finding more ways to enhance customer experiences through virtual social media platforms and interactions.
How can artificial intelligence be used in e learning GlobalTechCouncil
Artificial Intelligence allows for machines to learn from past experience, adjust to present inputs and perform human-like tasks, with utmost perfection. Research estimates that the artificial intelligence market will grow to a $190 billion industry by 2025. And by 2021, uses of artificial intelligence in education industry will grow by 47.5%.
The Top 10 Tech Trends In 2022 Everyone Must Be Ready For NowBernard Marr
What are the biggest technology trends emerging in 2020, and why are they so important? Check out this list to get my predictions for the top ten tech trends of this year.
The Top 5 Consumer Technology Trends From CES 2021Bernard Marr
The document summarizes 5 key consumer technology trends from CES 2021: 1) Covid-tech including smart masks and devices for remote health monitoring, 2) Technologies for working and learning from home such as ergonomic office chairs and education robots, 3) Advancements in home entertainment like invisible TVs and wrap-around gaming screens, 4) The growing role of 5G in enabling new connected devices and experiences, and 5) Developments in transportation including electric aircraft and vehicles with advanced driver assistance systems.
The document discusses theories related to the adoption and diffusion of new communication technologies. It begins by outlining several relevant theories, including Rogers' Diffusion of Innovations theory. It then analyzes each level of the "umbrella" model for understanding technology adoption. The document concludes by predicting how specific technologies may evolve or be replaced by 2022, such as phones becoming hologram-based, computers becoming more portable notebooks, books transitioning to e-readers, and wifi being universally accessible.
The Amazing Ways Chinese Face Recognition Company Megvii (Face++) Uses Artifi...Bernard Marr
Megvii Technology is a Chinese AI and facial recognition company best known for its Face++ system. It was founded in 2011 by friends from Tsinghua University. After success in China training algorithms on vast data pools, Megvii is now expanding globally. Face++ can detect and identify faces with high accuracy and is used widely for applications like payments, transportation safety, access control, and social media verification. Megvii also uses AI and machine vision for robotics, logistics optimization, and developing its own deep learning algorithm called Brain++.
Society and Education in the World of 2040Ben Kahn
In 3 sentences:
Artificial intelligence and ubiquitous connectivity through the Internet of Things will transform society by 2040, automating many jobs currently performed by humans. This will require rethinking education to focus on skills like collaboration, problem solving, and lifelong learning to help humans adapt. By 2040, nearly every aspect of life will be impacted by AI, with data and algorithms embedded everywhere and driving most processes in ways that will challenge ideas of what it means to be human.
The document discusses trends and influences in technology over the next decade. It predicts that technologies will focus on portability, speed, and health. Video games will become more portable and encourage movement. Television will be more interactive and on-demand. Education will increasingly utilize digital materials and online learning to make classes more accessible. Overall, technology will aim to make lives easier and more connected through greater accessibility.
How Smart Products Help Companies Profit From DataBernard Marr
Data and AI are making our products smarter, which in turn can generate new and valuable data back to businesses. In this article, we explore the important relationship between data in our ever-smarter products.
Technology Forecast - Driving Growth With Cloud ComputingPier Paolo Mucelli
This article discusses how cloud computing can enable companies to become an "extensible enterprise" and unlock new business growth opportunities by making internal capabilities available to external partners and customers. It provides the following examples:
- Automatic Data Processing (ADP) leveraged cloud computing to integrate more deeply with ecosystem partners and offer their payroll services to a wider range of customers, allowing them to maintain revenue stability during an economic downturn.
- Amazon Web Services (AWS) used modular cloud services to build a business model where they offer internal infrastructure capabilities to external customers, creating a large new revenue stream.
- Cloud computing allows companies to encode internal business services into software and provision them in the cloud, opening them up to third
This document discusses how technology is transforming the retail industry. It notes that 52% of companies will not exist in their current form by 2021 due to changes. Retail executives recognize the need to integrate digital and physical shopping experiences. Technologies like RFID, computer vision, analytics and digital signage can help retailers better understand customers, optimize operations and create engaging experiences. However, traditional customer segmentation is becoming less effective so retailers need more personalized and relevant approaches.
What Is The Next Level Of AI Technology?Bernard Marr
Artificial Intelligence (AI) has permeated all aspects of our lives – from the way we communicate to how we work, shop, play, and do business – AI tools are everywhere we look.
This presentation was done for our term paper where we went to two organizations namely Shwapno and The City Bank ltd of Bangladesh and conducted survey on the employees about how they were using their information systems and how much comfortable they were. a brief discussion of information systems is provided here with a discussion on nformation systems in perspective of Bangladesh.
This document provides an introduction to cognitive solutions and how they are enhancing the way we live and work. It discusses how cognitive solutions like IBM's Watson are transforming industries by allowing more effective processing and understanding of data, including types of data like natural language, images and sound. The document includes examples of how cognitive solutions are being applied in areas like personal health, education toys, and how they can provide benefits to small and large businesses through expertise retention, agility and insights.
The document discusses project management fundamentals and tools. It covers topics like change management, configuration management, reviews, directing work, and productivity. The key points are:
1) Change management is a major challenge and different types of changes need to be managed, like changes in scope, efforts, and deliverables.
2) Tools help standardize processes like capturing change requests and tracking project baselines. This improves information retrieval and traceability.
3) Reviews are important to ensure quality but require motivation and proper planning to be effective. Metrics can analyze review performance over time.
4) Tracking work estimates, productivity, and team availability helps manage projects proactively and communicate status updates accurately. Simple templates
The document summarizes a project charter for redesigning a library website. The project aims to improve the usability, findability, and maintainability of the site through redesigning the home page and navigation around user needs, implementing a content management system, developing a content strategy, and integrating applications onto a single platform. The project team plans to conduct user research, develop personas and content guidelines, redesign site architecture and navigation with user testing, and soft launch the new site in September 2013 followed by a hard launch in December 2013 after training content providers.
Industry 4.0 or the fourth industrial revolution, which has been introduced by German government in 2012 [1], which is depends on the integration of different categories of electrical and electronic devices, from personal computers, smartphones, smartwatches, machinery robotics and enterprise resource planning systems, which can be integrated together and communicated with others to analyse the optimal criteria of potential solutions for improving productivity via internet [2]. however, the requirements of the new technology will force the old technology to retired. which will will force the big companies to change the specification of the industrial components to keep up with the latest processors. Ultimately, the goal of Industry 4.0 is to produce smarter and resource-efficient factories which are more productive and competitive says Mika Lomax [3]. Which mean that the Devices are getting smarter. "Not only does the IIoT enable real-time monitoring on smartphones and via emails, but, in plants, everyone has LCDs (liquid-crystal displays), TV screens and marquees showing the production staff useful information," says Kumar. "The technology in the modern HMI, including drivers and connectivity, is moving to message displays and marquees. This will enable programming and monitoring in these smart displays. Technology is pushing PLC and HMI functionality to text displays and it will all be connected to the IIoT."[4] The characteristics of high-technology industries include steady order quantities, standardized product features and high product value [3].
Can Machines And Artificial Intelligence Be Creative?Bernard Marr
While artificial intelligence can be creative, what's most compelling is the creative output when humans and machines collaborate, whether that's in art, music, dance, design, recipes, or publishing. Here we look at the way AI is a tool to augment human creativity rather than a replacement.
This document discusses four post-pandemic trends impacting fast-moving consumer goods (FMCG) companies: 1) Increased importance of first-party data collection and privacy regulations making third-party data more difficult to obtain. 2) More at-home consumption as many habits formed during lockdowns continue. 3) Growing consumer focus on sustainability and reducing environmental impact. 4) Customers seeking self-improvement and wellness products and content.
The top seven technology trends for 2020 - dr Mark van RijmenamMark van Rijmenam
We have reached the end of 2019 and just like in previous years, I am looking ahead to see what organisations can expect next year. I believe 2020 will be exciting as ever when it comes to technology. As I said before, we live in exponential times and the more various technologies converge, the more exciting the opportunities become. Thanks to this convergence, intelligent applications and solutions become available, and organisations can increase productivity, become smarter, more agile, automated and eventually also more humane. The convergence of technologies will kick-start the third decade, and the results of it will be felt in the years to come. Therefore, 2020 will be the Year of Convergence.
Marketing industry leader and author Jon Wuebben reveals the future of the marketing practice in his new book, Future Marketing: Winning in the Prosumer Age. Jon is the Founder & CEO of Content Launch, a content marketing platform.
How Mining Companies Are Using AI, Machine Learning And Robots To Get Ready...Bernard Marr
Mining companies are using AI, machine learning, and robots to improve efficiency and productivity. Rio Tinto uses autonomous haul trucks and trains, sensors to monitor equipment and predict maintenance needs, and machine learning to optimize mineral exploration and sorting. Rio Tinto collects 2.4 terabytes of data per minute from sensors to monitor operations and create a digital twin model to test scenarios. The technologies improve safety, reduce costs, and increase productivity by 10-13% but require retraining workers with new data analytics skills.
Augmented and Virtual Reality in Social MediaBernard Marr
Social media companies are expanding their use of augmented and virtual reality technologies to create more immersive experiences for users. Snapchat pioneered AR filters and lenses and is now using AR for virtual try-on experiences. Facebook allows users to create their own AR effects and publish them, and is developing Horizon, a virtual reality social platform where users can explore virtual worlds and interact with avatars of other users. As AR and VR tools continue to advance, companies are finding more ways to enhance customer experiences through virtual social media platforms and interactions.
How can artificial intelligence be used in e learning GlobalTechCouncil
Artificial Intelligence allows for machines to learn from past experience, adjust to present inputs and perform human-like tasks, with utmost perfection. Research estimates that the artificial intelligence market will grow to a $190 billion industry by 2025. And by 2021, uses of artificial intelligence in education industry will grow by 47.5%.
The Top 10 Tech Trends In 2022 Everyone Must Be Ready For NowBernard Marr
What are the biggest technology trends emerging in 2020, and why are they so important? Check out this list to get my predictions for the top ten tech trends of this year.
The Top 5 Consumer Technology Trends From CES 2021Bernard Marr
The document summarizes 5 key consumer technology trends from CES 2021: 1) Covid-tech including smart masks and devices for remote health monitoring, 2) Technologies for working and learning from home such as ergonomic office chairs and education robots, 3) Advancements in home entertainment like invisible TVs and wrap-around gaming screens, 4) The growing role of 5G in enabling new connected devices and experiences, and 5) Developments in transportation including electric aircraft and vehicles with advanced driver assistance systems.
The document discusses theories related to the adoption and diffusion of new communication technologies. It begins by outlining several relevant theories, including Rogers' Diffusion of Innovations theory. It then analyzes each level of the "umbrella" model for understanding technology adoption. The document concludes by predicting how specific technologies may evolve or be replaced by 2022, such as phones becoming hologram-based, computers becoming more portable notebooks, books transitioning to e-readers, and wifi being universally accessible.
The Amazing Ways Chinese Face Recognition Company Megvii (Face++) Uses Artifi...Bernard Marr
Megvii Technology is a Chinese AI and facial recognition company best known for its Face++ system. It was founded in 2011 by friends from Tsinghua University. After success in China training algorithms on vast data pools, Megvii is now expanding globally. Face++ can detect and identify faces with high accuracy and is used widely for applications like payments, transportation safety, access control, and social media verification. Megvii also uses AI and machine vision for robotics, logistics optimization, and developing its own deep learning algorithm called Brain++.
Society and Education in the World of 2040Ben Kahn
In 3 sentences:
Artificial intelligence and ubiquitous connectivity through the Internet of Things will transform society by 2040, automating many jobs currently performed by humans. This will require rethinking education to focus on skills like collaboration, problem solving, and lifelong learning to help humans adapt. By 2040, nearly every aspect of life will be impacted by AI, with data and algorithms embedded everywhere and driving most processes in ways that will challenge ideas of what it means to be human.
The document discusses trends and influences in technology over the next decade. It predicts that technologies will focus on portability, speed, and health. Video games will become more portable and encourage movement. Television will be more interactive and on-demand. Education will increasingly utilize digital materials and online learning to make classes more accessible. Overall, technology will aim to make lives easier and more connected through greater accessibility.
How Smart Products Help Companies Profit From DataBernard Marr
Data and AI are making our products smarter, which in turn can generate new and valuable data back to businesses. In this article, we explore the important relationship between data in our ever-smarter products.
Technology Forecast - Driving Growth With Cloud ComputingPier Paolo Mucelli
This article discusses how cloud computing can enable companies to become an "extensible enterprise" and unlock new business growth opportunities by making internal capabilities available to external partners and customers. It provides the following examples:
- Automatic Data Processing (ADP) leveraged cloud computing to integrate more deeply with ecosystem partners and offer their payroll services to a wider range of customers, allowing them to maintain revenue stability during an economic downturn.
- Amazon Web Services (AWS) used modular cloud services to build a business model where they offer internal infrastructure capabilities to external customers, creating a large new revenue stream.
- Cloud computing allows companies to encode internal business services into software and provision them in the cloud, opening them up to third
This document discusses how technology is transforming the retail industry. It notes that 52% of companies will not exist in their current form by 2021 due to changes. Retail executives recognize the need to integrate digital and physical shopping experiences. Technologies like RFID, computer vision, analytics and digital signage can help retailers better understand customers, optimize operations and create engaging experiences. However, traditional customer segmentation is becoming less effective so retailers need more personalized and relevant approaches.
What Is The Next Level Of AI Technology?Bernard Marr
Artificial Intelligence (AI) has permeated all aspects of our lives – from the way we communicate to how we work, shop, play, and do business – AI tools are everywhere we look.
This presentation was done for our term paper where we went to two organizations namely Shwapno and The City Bank ltd of Bangladesh and conducted survey on the employees about how they were using their information systems and how much comfortable they were. a brief discussion of information systems is provided here with a discussion on nformation systems in perspective of Bangladesh.
This document provides an introduction to cognitive solutions and how they are enhancing the way we live and work. It discusses how cognitive solutions like IBM's Watson are transforming industries by allowing more effective processing and understanding of data, including types of data like natural language, images and sound. The document includes examples of how cognitive solutions are being applied in areas like personal health, education toys, and how they can provide benefits to small and large businesses through expertise retention, agility and insights.
The document discusses project management fundamentals and tools. It covers topics like change management, configuration management, reviews, directing work, and productivity. The key points are:
1) Change management is a major challenge and different types of changes need to be managed, like changes in scope, efforts, and deliverables.
2) Tools help standardize processes like capturing change requests and tracking project baselines. This improves information retrieval and traceability.
3) Reviews are important to ensure quality but require motivation and proper planning to be effective. Metrics can analyze review performance over time.
4) Tracking work estimates, productivity, and team availability helps manage projects proactively and communicate status updates accurately. Simple templates
The document summarizes a project charter for redesigning a library website. The project aims to improve the usability, findability, and maintainability of the site through redesigning the home page and navigation around user needs, implementing a content management system, developing a content strategy, and integrating applications onto a single platform. The project team plans to conduct user research, develop personas and content guidelines, redesign site architecture and navigation with user testing, and soft launch the new site in September 2013 followed by a hard launch in December 2013 after training content providers.
The document summarizes the initiation phase of a project to construct Café Pink in Islamabad, Pakistan. The project aims to provide a safe environment exclusively for women. The initiation phase involves developing a project charter that outlines the objective to construct the café within 6 months for Rs. 10 lac. Key stakeholders are identified, including the project supervisor, sponsors, customers, and a contractor. Roles and responsibilities are defined.
The document reports on the construction of three sites - a fire station in Kuala Lumpur, an eco-friendly mosque in Cyberjaya, and terrace houses in Klang. It introduces the projects, provides an overview of each site, and discusses site safety precautions, machinery and equipment used, site preparation processes, and various construction stages. Photos are included to illustrate the different elements discussed in the report.
PMP Chap 8 - Project Quality ManagementAnand Bobade
The document provides information about quality management concepts for project management and preparation for the PMP exam. It discusses key quality management processes including plan quality management, perform quality assurance, and control quality. Specific techniques covered include cost-benefit analysis, cost of quality analysis, the seven basic quality tools such as flowcharts and histograms, benchmarking, design of experiments, and statistical sampling. Quality theories including Six Sigma, total quality management, ISO standards, the 80/20 principle, and zero defects are also summarized.
project on construction of house report.Hagi Sahib
The document provides details of a project to construct a house including the project charter, scope, schedule, and resources. The project has defined activities to construct the house over a 1 year period within a budget of Rs. 14,365,047. Key stakeholders include the customer Mr. Ali Hamza and supplier vendors. The project manager developed a work breakdown structure and activity list to plan and track the house construction.
The document discusses the DiSo project, which aims to create an open and distributed social network as an alternative to centralized social platforms like Facebook and Google. It notes the lack of tools to effectively organize ourselves and the desire for a social space that brings our online and offline lives closer together. The document outlines some principles for an open social architecture, including user control over identity and data sharing, access between services, and portable user profiles and contacts. It argues that more open sharing leads to greater willingness to share, and envisions an "Open Social Stack" using open protocols and formats for cross-site social networking.
The document discusses the evolving nature of online identity. It notes that as more people use social networks and share personal information online, identities are becoming tied more closely to real names and social connections rather than anonymous usernames. This is leading to the rise of the "social web" where people are openly interacting and sharing information about themselves and what they are doing online. Activity streams that show what people are doing are becoming an important way to understand others and get recommendations.
The document discusses the concepts of Web 2.0 and the social web. It provides definitions of Web 2.0 from Tim O'Reilly, describing key characteristics like delivering software as a service, consuming and remixing data from multiple sources, and harnessing collective intelligence. The document argues that discussions of Web 3.0 are premature and that we have yet to fully realize Web 2.0. It advocates for an definition of "open" that focuses on competition, freedom of choice, data portability, multi-homing, and preventing network monopolies.
Uncontrollable Space? Teaching & Learning in a digitally networked ageDavid Smith
The document discusses the history and evolution of digital technologies and networks from the 1960s to present. It touches on Moore's Law, the development of the internet and World Wide Web, the rise of personal computers and mobile phones, and how digital natives interact with technology differently than digital immigrants. The document advocates for "ICT education" in schools that teaches critical thinking and collaboration through networks, rather than just training on specific technologies.
The document provides an overview of the internet including its history, components, positive and negative impacts, and future developments. It discusses how the internet began as a US government project and has since grown exponentially. Positive impacts highlighted include improved communication, access to vast information, entertainment options, and e-commerce capabilities. Potential negative impacts discussed are theft of personal information, spamming, virus threats, pornography, and internet addiction. The future of the internet is predicted to include increased cloud computing, improved interfaces, fewer viruses, enhanced online video/TV, and customized online experiences based on personal preferences. Various internet connection types such as dial-up, DSL, cable, wireless, ISDN, leased lines, and internet service providers are also
The New Internet: When Everything Becomes SmartJeeni
The document discusses the evolution and future of the internet and the concept of an "internet of things". It describes how in the future, nearly every device will be connected to the internet and able to communicate with each other, providing examples of a smart watch communicating with a smart refrigerator. It also discusses how this level of connectivity could fundamentally change economies and societies by enabling new models of collaboration, productivity, and sharing. Overall, the document presents an optimistic vision of how a fully connected "internet of things" may help build a stronger sense of community and more efficient and shared society.
Pioneering Chat Bots, Intelligent Agents and AI Interactions on the WebFlorin Muresan
Web 3.0 will allow websites, or "smart sites", to interact with users in intelligent ways, similar to how smartphones interact with users. Smart sites will have personalities and will be able to analyze data about the site and its users to provide tailored information and tasks to help the site and its owner be more successful. The key is pushing technology further by making websites more interactive and adaptive, learning from how smartphones evolved to be helpful, context-aware assistants accessible anywhere. This represents an evolution from static Web 1.0 sites and user-generated Web 2.0 to a Web 3.0 that is more like a smart assistant that works on behalf of users and site owners.
The document discusses the history and development of the internet from its origins in the late 1950s to the present day. It describes how early computer scientists and researchers laid the groundwork for networking through papers and experiments. The internet grew rapidly in the 1970s and 1980s as networking knowledge spread. The development of the World Wide Web in 1989 allowed for easy sharing of images, video and other media online. Today the internet connects billions of users worldwide and is used for communication, education, commerce, entertainment and more.
This document discusses the emerging "semantic web" and its implications for market research. The semantic web leverages the vast amount of online data and computers' increasing ability to understand meaning. It will allow computers to intelligently gather and structure information. This will transform market research by providing a robust dataset of citizen insights and opinions online. Researchers may no longer need to directly survey respondents, as answers could already exist online. While this could significantly reduce costs, it also raises ethical issues around using people's public comments for commercial purposes. Adapting to the semantic web may require changes to how researchers work, the skills they need, and their relationship with respondents.
The document discusses the history and development of the Internet. It began as a project called ARPANET in the 1950s by the U.S. Department of Defense to link computers and allow for information sharing. Through the 1970s, protocols like TCP/IP were developed and networks expanded. The World Wide Web was created in 1989 by Tim Berners-Lee, allowing for easy information sharing through hyperlinks on Internet-connected computers. The Internet has since revolutionized communication, business, education and more.
Social media and challenges ahead by Petter WarnsbergDina El-sofy
The document provides biographical information about an individual who is a digital media explorer, educator, and lecturer. He is involved with Hyper Island, where he helped develop their Master Class concept and now works to advance it. When not working with Hyper Island, he holds a position as a Senior Lecturer in Digital Media at Kingston University near London. His background includes founding an agency called SWEDE. The document then discusses the various online profiles and digital footprints the individual has through sites like Twitter, Flickr, LinkedIn, and Amazon that provide information about his interests, connections, and purchase history.
The document discusses the definition and key aspects of Web 2.0 based on insights from Tim O'Reilly from 2005. It states that Web 2.0 is not a second version of the internet, but rather a social revolution defined by applications that get better through continued use and updates, that consume and remix data from multiple sources, and that allow users to easily share and remix content through participation on the network. The document contrasts this with Web 1.0 and emphasizes how Web 2.0 enables millions of conversations rather than one large message.
The document discusses internet safety and provides advice for using the internet responsibly. It introduces concepts like web 2.0, social networking, and how future employers may check people's online profiles. The document recommends using Firefox as a web browser and installing parental control or accountability software to monitor internet usage.
The document discusses the concept of Web 2.0 and how it represents a social revolution brought on by new forms of online interaction and data sharing. It notes that Web 2.0 allows data to be freely exchanged and remixed across various platforms and devices. Additionally, it asserts that Web 2.0 has shifted power away from large media organizations and brands towards individual users, who now have more active and influential roles in online conversations and content creation through various social media platforms and tools. The document argues this represents a significant change in how brands must approach marketing and engagement with consumers.
Government 2.0: architecting for collaborationTara Hunt
Unfortunately, the video won't embed this way. :( And it makes it soooo awesome. So, here is where to find them:
1. The Day of the Longtail By Michael Markman, Peter Hirshberg, Bob Kalsey; Produced for The Computer History Museum
http://www.youtube.com/watch?v=7xAA71Ssids
2. What the Heck is BarCamp? by Ryanne Hodson & Jay Dedman
http://ryanedit.blogspot.com/2006/06/barcampsf.html
3. Transit Camp on CityTV
http://www.youtube.com/watch?v=PDkEPvIwarI
- The document discusses Leandro Agrò's background and experience in digital design, directing, and innovation over 15+ years. It highlights some of the companies and roles he has had, including co-founding several startups.
- It also briefly profiles some of Agrò's areas of focus and expertise, such as virtual/augmented reality, internet of things, second screens, health technologies, and more. The document provides an overview of Agrò's innovative work and vision at the intersection of technology and design.
This paper discusses internet publishing and advertisement. Internet publishing includes over 3200 companies worldwide that earn over $40 billion annually. Major companies like Google, Yahoo, and Apple utilize internet publishing and advertisements to attract billions of customers and earn substantial revenue. While internet publishing provides many benefits, it also presents some risks like viruses, privacy and security issues, and social/ethical complications regarding topics like plagiarism. The future of internet publishing depends on consumer use and is predicted to continue growing as more devices become connected to the internet.
This document is a technical seminar submission on 3D Internet in Web 3.0 presented to JNTU Hyderabad for a Bachelor of Technology degree. It introduces the concepts of Web 1.0, 2.0 and 3.0, with Web 3.0 proposed to integrate data across applications and connect various devices. 3D Internet, also known as virtual worlds, is described as an interactive and engaging experience that can be used for meetings, training, education and more. Examples like Second Life are provided. Technical implications around speed and hardware are discussed, as well as potential solutions and applications of 3D Internet in fields like education, religion and entertainment.
Similaire à New Assumptions for Designing for the Social Web (20)
Uber Developer Platform Overview for Apigee WebcastChris Messina
This document discusses Uber's platform vision of building moving experiences. It outlines Uber's products and services including rides, Uber Rush for delivery, and opportunities to integrate with the Uber platform through the APIs. It provides examples of companies like Citymapper and Pebble that are using the Uber APIs, and discusses authentication methods and resources available to developers.
The document discusses the history and use of hashtags on social media and the internet. It notes that the first hashtag was created by Chris Messina in 2007 and was used on Twitter to categorize topics. Since then, hashtags have been widely adopted on many platforms to organize conversations and have been used for important events and movements like #IranElection, #Jan25, #occupywallstreet, and #election2012. The document advocates for an open and generative internet and lists five principles of generativity.
The document summarizes Chris Messina's talk at the Google Science Communication Innovation Workshop on June 14, 2011. The talk discussed three main topics: spreading the use of the Firefox browser through volunteer efforts, using hashtags to join online conversations, and the concept of generativity which refers to how adaptable and accessible a system is for new contributors to build upon.
Future of the Social Web and How to Stop ItChris Messina
The talk I presented in Chicago at SocialDevCamp.
The cartoon depiction of me is by David Lanham (http://dlanham.com).
http://www.socialdevcampchicago.com/
1. John posts a message on Google Buzz thanking Dewitt@status.net for teaching him photography.
2. Dewitt receives a notification on status.net about John's post. Dewitt responds to John on status.net.
3. Chris, who follows John on Cliqset, sees both John's original post and Dewitt's response as comments on the post.
The document discusses the evolution of social technologies on the open web. It describes key concepts like identity, profiles, connections between users, and tracking of user activities. It discusses how technologies like OpenID allow persistence of user identities across sites. Activity theory is referenced as a way to understand how goals are achieved through social interactions online. The document advocates for open standards and interoperability to build a more distributed social web that mirrors real-world connections.
OpenID & OAuth for the Consumer Web Workshop, Part 1 of 3Chris Messina
This is the first 1/3 of a workshop I gave with Eric Sachs and David Primmer of Google at the Cloud Identity Summit.
http://www.cloudidentitysummit.com/
Socialism, Activity Streams, & Federating The Social WebChris Messina
The document discusses Activity Streams, which is a format that extends Atom to add verbs and objects for describing activities. It defines common verbs like post, share, follow and objects like note, photo, person. The format has been adopted by many social networks and services to represent user activities in a standardized way and allow interoperability across systems. The goal is to federate the social web by connecting user profiles and activity streams across different platforms.
Slides from my session at Google I/O covering the latest and most important trends of the Social Web and dive deep into where this is all going, at the conceptual level.
From the concepts of digital identity, relationships, and social objects, this session will cover emerging technologies like WebFinger, Salmon, ActivityStrea.ms, OpenID, and OAuth.
http://code.google.com/events/io/2010/sessions/open-and-social-web.html
ActivityStrea.ms: Is It Getting Streamy In Here?Chris Messina
From Facebook's newsfeed to Twitter's relentless real-time updates, the metaphor of the "stream" has taken social networking beyond blog posts and on to rich social activities. Learn about ActivityStrea.ms - the open format adopted by Facebook, MySpace, and Windows Live - and how it's fundamentally changing the social web.
http://my.sxsw.com/events/event/400
Chris Messina argues that identity is the platform for the future of the web. He discusses how currently, people's identities online are "brand mediated" and controlled by companies like Facebook, Twitter, and Google. If these companies go away, people's online identities are also at risk. Messina advocates for a more decentralized approach using open standards like OpenID that allow people to own and control their own identity across different websites and services on the internet.
The document discusses the need for identity to be centered around the individual user rather than platforms. It proposes that identity should be faceted, allowing different attributes, activities, and connections to be shared selectively. It also argues that an individual's data has value and should be portable. A new platform is needed where the user is in control and can share different facets of their identity through smarter browsers and filters to different services and connections.
This is the talk I gave at Mindtrek in Tampere, Finland.
Video is available here:
http://factoryjoe.com/blog/2009/10/01/video-of-my-talk-identity-is-the-platform/
Presented by Chris Messina (OpenID Foundation), David Recordon (Six Apart), Joseph Smarr (Plaxo). As evidenced by Barack Obama’s successful presidential campaign, we have clearly entered the age of the social web. This developer-oriented workshop will emphasize the use and application of free, open building blocks for enabling social networking features on your site or service, and provide illuminating insights from some of the key figures creating these technologies.
http://en.oreilly.com/oscon2009/public/schedule/detail/8575
Social Network Supermarkets and How to Defeat ThemChris Messina
Chris Messina gave a talk about how social networks and identity providers are shaping the modern internet landscape. He discussed how Twitter was used to organize protests in Iran and Moldova. The US government even asked Twitter to delay maintenance during the Iranian election. Messina argued that large companies are competing to become people's primary identity provider and control their online presence. However, individuals should maintain control over their own online identity and data. Messina promotes using an independent personal homepage and OpenID as one's identity provider rather than relying solely on large networks like Facebook or Google.
The document discusses the changing meaning of "openness" in the era of social computing. It notes that while open source software was once enough to ensure freedom, the rise of JavaScript, cloud computing, and social networks means individuals inherently rely on others. The talk aims to get the audience to reconsider what openness means today. It questions whether source code availability alone is sufficient, given issues around data, identity, and collaboration on social platforms.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Things to Consider When Choosing a Website Developer for your Website | FODUUFODUU
Choosing the right website developer is crucial for your business. This article covers essential factors to consider, including experience, portfolio, technical skills, communication, pricing, reputation & reviews, cost and budget considerations and post-launch support. Make an informed decision to ensure your website meets your business goals.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
4. “Web 2.0 is the network as platform, spanning all connected
devices; Web 2.0 applications are those that make the most of the
intrinsic advantages of that platform: delivering software as a
continually-updated service that gets better the more people
use it, consuming and remixing data from multiple sources,
including individual users, while providing their own data and
services in a form that allows remixing by others, creating
network effects through an “architecture of participation,” and
going beyond the page metaphor of Web 1.0 to deliver rich user
experiences.”
— Tim O’Reilly, Web 2.0: Compact Definition?
Photo credit: Adam Tinworth
“Web 2.0 is the network as platform, spanning all connected devices;
Web 2.0 applications are those that make the most of the intrinsic advantages of that
platform:
delivering software as a continually-updated service that gets better the more people use it,
consuming and remixing data from multiple sources, including individual users, while
providing their own data and services in a form that allows remixing by others,
creating network effects through an “architecture of participation,”
and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.”
5. “Web 2.0 is the business revolution in the computer industry
caused by the move to the internet as platform, and an
attempt to understand the rules for success on that new
platform. Chief among those rules is this: Build applications
that harness network effects to get better the more people
use them. (This is what I’ve elsewhere called ‘harnessing
collective intelligence.’)”
— Tim O’Reilly
Photo credit: Adam Tinworth
Web 2.0 is the business revolution in the computer industry caused by the move to the
internet as platform, and an attempt to understand the rules for success on that new
platform. Chief among those rules is this: Build applications that harness network effects to
get better the more people use them. (This is what I’ve elsewhere called “harnessing
collective intelligence.”)
7. WWW
to a web of people.
And so when we talk about the “social” web,
8. “Social” is the
state of living as a “society”
we’re really talking about society — the collection of norms, habits and behaviors that define
what a fairly large collection of people are all about.
9. the basic atomic unity of society is the individual.
which is critical when it comes to the designing for the social web
10. the basic atomic unity of society is the individual.
which is critical when it comes to the designing for the social web
11. social is also probably the most overused word of 2009.
so let’s get back to some basics. (CLICK)
12. A few old assumptions
before we talk about what’s new, let’s talk about some things that haven’t changed
they apply throughout the historical development of technology.
15. People want to know what’s in it for them
Third, people want to know what’s in it for them
“why should I care?”
16. People want it to “just work”
Fourth, People want it to be easy and “just work”
17. People don’t care about technology
Fifth, people don’t care about technology. Not really.
natural skepticism: “don’t complicate my life”
technology creates aprehension: “i don’t want to learn something new”
18. People shouldn’t need to care about technology
Sixth, they shouldn’t need to care about it to benefit from it.
19. Good technology is largely invisible — it blends in and enhances without encumbering. Think
of the iPod and all the technology that makes it possible.
39. Lessons
• Remove all barriers to getting in to your service
• Let people sign up and login to your site using an existing
account that they already have
• Realize that this shift is the beginning of internet identity
• It’s not about “owning your customer”
* Remove barriers
* Let people sign up using an existing account
* this is the beginning of internet identity
* It’s not about “owning your customer” -- it’s about SERVING your customer
40. 2.
Their friends are online
Now, of course if you make it really easy for people to sign up, you’ll find that people WILL
sign up.
Which means more and more people are actually online — and those people have friends who
are also online.
So, I’ve been doing a lot of travel recently and I was in London briefly on my way back to San
Francisco from Europe. (CLICK)
41. In the terminal was this funny little computer that advertised a very interesting service...
CHECK YOUR BEBO FACEBOOK MYSPACE HERE!
...all social networks that we know and love, right? (CLICK)
42. Well, the killer was that they had a WHOLE SCREEN devoted just to Twitter.
I mean, this is in Heathrow, whose typical clientele (CLICK)
43. Photo by Erin Siffing
I wouldn’t imagine would be all that into Twitter.... But then again, I could be wrong.
But I think underlying this is the fact that people and their friends are online.
44. so clearly you want to make it easy for people to connect with people that they know.
however, what you DON’T want to do, is ask for people’s passwords (CLICK)
45. so clearly you want to make it easy for people to connect with people that they know.
however, what you DON’T want to do, is ask for people’s passwords (CLICK)
46. in fact, there are even better ways of making use of PUBLIC data to import friends. (CLICK)
For example, by searching over someone’s Twitter friends.
47. in fact, there are even better ways of making use of PUBLIC data to import friends. (CLICK)
For example, by searching over someone’s Twitter friends.
48. Lessons
• People want to be where their friends are
• Make it easy to bring friends in from elsewhere
• Don’t ask people for their passwords!
* People want to be where their friends are
* Make it easy to bring friends in from elsewhere
* Don’t ask people for their passwords!
49. 3.
Email is the new fax machine
Not long ago, the fax machine was the darling of industry.
All kinds of business was conducted over telephone lines, sending data at whopping speeds
up to 33.6 kbit/s. (CLICK)
50. Photo by Fenchurch!
but those days are over.
and that might be the case for email too as well. (CLICK)
52. in its place, we’re seeing people use social network-based messaging and instant messaging
services like MSN and AIM, even Twitter.
53. Wikipedia
Monthly SMS messages sent in USA (in millions)
Just take a look at the meteoric rise in SMS volume in the past couple years...
54. One useful anecdote... my girlfriend Brynn has a friend named Celea who she used to babysit
for and is now 15.
They hung out last weekend and Brynn talked to her about how she keeps in touch with her
friends. She has unlimited SMS plan... but can't make phone calls. She says quot;twitter doesn't
exist for herquot;.
It’s a whole new world which demands thinking beyond email.
55. Crusher is an evite-killer that gives you quite a few options for controlling how they notify
you.
56. FriendFeed similarly gives you a good deal of control, including email, but also offering IM
and desktop notification.
58. Lessons
• Don’t rely on just email to communicate with your
customers
• Let your customers specify how they want to be
contacted
59. 4.
Discovery will save us all
one of the problems that we have once we make assumptions like people have accounts and
friends elsewhere is how we go about asking people for this information. (CLICK)
60. we end up overwhelming the user with choices — so what does someone do here when they
have a google, yahoo and AOL account?
63. Photo by Timothy Vogel
this is what we call the NASCAR problem, something that I think we’re going to hear a lot
more about.
64. And this problem isn’t just related to OpenID. In general it’s increasingly challenging to
provide all the possible choices.
now things will get better here, but we have a long way to go.
65. Lessons
• Keep an eye out for XRD/LRDD (new discovery protocols)
• Keep in mind that the shotgun approach is painful
all that i can really offer you now is to:
Keep an eye out for XRD/LRDD (new discovery protocols)
Keep in mind that the shotgun approach is painful
66. 5.
Cloud computing is upon us
on the heels of discovery, or maybe because of discovery, I think
67. c:
icon by Seedling Design
we’re going from owning our own hard drives with our data... (CLICK)
68. http://
icon by Seedling Design
to moving our data to the cloud.
69. icons by Seedling Design and Fast Icon
you’ve got your youtube, facebook, flickr... no one will need to do backups anymore, but this
will have a profound impact on how you design services.
70. icons by Seedling Design, etc
hybrid applications like this essentially require a connection to function.
71. and we’re even seeing this creep into desktop applications like Keynote where there is now a
Share menu... that I imagine will slowly replace the File menu (like the fax machine).
72. icon by Seedling Design
which brings me back to openid.
combined with discovery, I believe that you will use your OpenID as a universal pointer to all
of your services, so when a great new web applications launches, you simply sign in, provide
authorization and BOOM, you can get to work.
this is how cloud computing will be put to work for us.
77. on the flip side, if software doesn’t have sharing built in, i think it’s broken.
this is from google spreadsheets... this is why Microsoft Office is going to ultimately fail
unless they really move towards a web-friendly, open sharing model.
78. Lessons
• Sharing is a core feature of social applications
• Giving people good privacy controls and sane defaults is
critical to getting people to share
• Software that doesn’t have sharing built-in is broken
• Don’t rely on proprietary/platform-specific sharing
mechanisms; embrace the web
* Sharing is a core feature of social applications
* Giving people good privacy controls and sane defaults is critical to getting people to share
* Software that doesn’t have sharing built-in is broken
* Don’t rely on proprietary/platform-specific sharing mechanisms; embrace the web
80. Facebook recommendations
No where is this more obvious than on Facebook.
Here is a list of three people that Facebook has recommended to me.
The second one was suggested because we went to the same high school. Kind of a stretch,
right? I mean, what is that in the photo? A pillow? I have no idea WHO SHE IS
81. So let’s say I actually dive in and ask Facebook to list ALL the people it thinks I might know...
this is where it gets interesting.
(click)
Now, here I see someone I know. I’ve met Eric in person; I could probably add him as a
friend... but is it really him? It’s not like I have some shared secret with him to verify that this
is actually an online representation of his...
82. So let’s say I actually dive in and ask Facebook to list ALL the people it thinks I might know...
this is where it gets interesting.
(click)
Now, here I see someone I know. I’ve met Eric in person; I could probably add him as a
friend... but is it really him? It’s not like I have some shared secret with him to verify that this
is actually an online representation of his...
83. so I decide to do a search — and lo, out of 444 results, he comes up first. Sure, but this is the
same guy from the previous page.
(click)
If we have 63 mutual friends, well, that’s starting make this more plausible...
84. so I decide to do a search — and lo, out of 444 results, he comes up first. Sure, but this is the
same guy from the previous page.
(click)
If we have 63 mutual friends, well, that’s starting make this more plausible...
85. Ok, now I’m feeling pretty confident. In lieu of a shared secret between us, a familiar social
graph is a reasonable substitute. Get that: by revealing one’s social connections I get closer
to someone’s real identity.
86. your social graph is essentially a kind of identity fingerprint for people who know you and
know who you know.
but this is really only possible because my mutual friends shared their identities first.
87. @factoryjoe
so some of you might know that I use “factoryjoe” as my username on the web.
But, no one in the real world has any frigging clue who “factoryjoe” is, especially without
context.
And so people have come up to me and called me “Joe” without even thinking about it.
This online identity was becoming better known than me!
88. @factoryjoe
@chrismessina
So I killed it. At least on Twitter. And now I’m just @chrismessina.
Like I was before, and always have been.
But I’ve seen other people do the same thing since I made this change.
And it looks like it’s only becoming more common.
89. Let’s take a look at another example.
Compare the chat list on the left with the one on the right.
With AIM, you’ve got all these foreign-looking usernames... whereas on the right you have
real names.
CLICK - focus on pirillo
[talk about Facebook’s early decision to swear off usernames]
90. Let’s take a look at another example.
Compare the chat list on the left with the one on the right.
With AIM, you’ve got all these foreign-looking usernames... whereas on the right you have
real names.
CLICK - focus on pirillo
[talk about Facebook’s early decision to swear off usernames]
91. “l0ckergn0me”
vs.
Chris Pirillo
understand that this DESIGN decision was as important as Flickr’s public-by-default decision.
Heck, I don’t even know what a “locker gnome” is. But here’s the change.
93. Eventbox
why does this option even exist?
This to me proves that we are in a transitional period, from assumed aliases to one of real,
public, transparent identities.
94. Eventbox
why does this option even exist?
This to me proves that we are in a transitional period, from assumed aliases to one of real,
public, transparent identities.
95. morality,
creativity,
spontaneity,
problem solving,
lack of prejudice,
Self-actualization acceptance of facts
self-esteem, confidence,
achievement, respect of others,
Esteem respect by others
friendship, family, sexual intimacy
Love/belonging
security of: body, employment, resources,
Safety morality, the family, health, property
breathing, food, water, sex, sleep, homeostasis, excretion
Physiological
Maslow’s Hierarchy of Needs
now, I think this what this means is that we’re seeing a shift to using real identity because the
social web is becoming a increasingly important piece of many people “self-actualization”.
self-actualization is from mazlow’s hierarchy of needs and is at the top of the pyramid here.
96. even places like MySpace, where pseudonymity reigns is moving in this direction...
97. even places like MySpace, where pseudonymity reigns is moving in this direction...
98. even to the point where sites are allowing you to VERIFY your identity. this is huge.
99. even to the point where sites are allowing you to VERIFY your identity. this is huge.
100. Lessons
• Facebook is causing a shift in how peoople feel about
identity online
• Real identity can provide for more transparency and
accountability; it can incentivize good behavior
• Leverage real life attributes to improve your service
102. people want to know what’s going on RIGHT now and services like Friendfeed, Facebook and
of course Twitter are rising to meet that challenge.
103. but when everyone is publishing, it’s hard to get to the good stuff.
we have primitive tools to search over this corpus, but it’s the early days.
104. i think this will have some unintended consequences though.
the “techmemization” of content... where if you don’t respond to something AS IT’S
HAPPENING, you’ll miss the boat.
hemispheric effect -- when the other half of the world is sleeping...
105. Lessons
• Half-life of digital information is decreasing
• Conversations are becoming more contemporaneous
(Techmemization)
• Beware of the “hemispheric effect”
• We’re seeing the rise of the real-time web
107. Feed formats like ATOM and RSS were designed with blog posts in mind, but people are
doing a lot more on the web today, beyond blogging.
108. streams are great because they allow people to learn about and discover what other people
are doing and then model the same behaviors
109. consider the basic nytimes homepage. it doesn’t provide me with a whole lot of social hooks
to get into this content... except if you look at the header here... (CLICK)
you can see that they’re finding clever ways to highlight activity on the site.
110. consider the basic nytimes homepage. it doesn’t provide me with a whole lot of social hooks
to get into this content... except if you look at the header here... (CLICK)
you can see that they’re finding clever ways to highlight activity on the site.
111. another great site that’s all about the stream is called Enjoysthings.
it;s like friendfeed but with it’s own flare.
112.
113.
114. Lessons
• People are doing more than just blogging.
• Consider an activity-centric model for your site.
• Show what people are doing on your site.
• Streams are a great way to promote social discovery.
116. now that we have connected people’s accounts, the next thing that we need to work on is
getting the data to flow...
117. and so because of this, you need to think about how your content is going to look when it
goes offsite.
118. Lessons
• Design your content to move off-site
• Think about the design of atomic content that is self-
contained
• Again, provide good privacy controls and settings: keep
the user in control
122. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
123. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
124. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
5. Cloud computing is upon us
125. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
5. Cloud computing is upon us
6. People want to share
126. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
5. Cloud computing is upon us
6. People want to share
7. Real identity online is becoming the norm
127. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
5. Cloud computing is upon us
6. People want to share
7. Real identity online is becoming the norm
8. Connectivity is increasing
128. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
5. Cloud computing is upon us
6. People want to share
7. Real identity online is becoming the norm
8. Connectivity is increasing
9. The stream is the new hallmark of a social app
129. Review
1. Most people already signed up elsewhere
2. Their friends are online
3. Email is the new fax machine
4. Discovery will save us all
5. Cloud computing is upon us
6. People want to share
7. Real identity online is becoming the norm
8. Connectivity is increasing
9. The stream is the new hallmark of a social app
10. Assume that your data will flow
130. so those are 10 new assumptions for designers of the social web.
(CLICK) but i’ve got 5 more to give you.
131. +5
so those are 10 new assumptions for designers of the social web.
(CLICK) but i’ve got 5 more to give you.
132. location: think about designing your service to take advantage of location.
tara talked about this, but expectations are rising for customer service.
133. 11. Location, location, location
location: think about designing your service to take advantage of location.
tara talked about this, but expectations are rising for customer service.
135. customer service: alaska air
trustworthy relationships improve over time (pandora, last.fm)
people aren’t obsolete: mturk, aardvark
browsers are getting more powerful... so the web apps we use will become more compelling.
136. 11. Location, location, location
customer service: alaska air
trustworthy relationships improve over time (pandora, last.fm)
people aren’t obsolete: mturk, aardvark
browsers are getting more powerful... so the web apps we use will become more compelling.
137. 11. Location, location, location
12. Expectations for customer service are rising
customer service: alaska air
trustworthy relationships improve over time (pandora, last.fm)
people aren’t obsolete: mturk, aardvark
browsers are getting more powerful... so the web apps we use will become more compelling.
138. 11. Location, location, location
12. Expectations for customer service are rising
13. People will reward trustworthy relationships with
service providers that improve over time
customer service: alaska air
trustworthy relationships improve over time (pandora, last.fm)
people aren’t obsolete: mturk, aardvark
browsers are getting more powerful... so the web apps we use will become more compelling.
139. 11. Location, location, location
12. Expectations for customer service are rising
13. People will reward trustworthy relationships with
service providers that improve over time
14. Just because we have more technology doesn’t mean
that people are becoming obsolete!
customer service: alaska air
trustworthy relationships improve over time (pandora, last.fm)
people aren’t obsolete: mturk, aardvark
browsers are getting more powerful... so the web apps we use will become more compelling.
140. 11. Location, location, location
12. Expectations for customer service are rising
13. People will reward trustworthy relationships with
service providers that improve over time
14. Just because we have more technology doesn’t mean
that people are becoming obsolete!
15. Browsers are about to get a lot more powerful
customer service: alaska air
trustworthy relationships improve over time (pandora, last.fm)
people aren’t obsolete: mturk, aardvark
browsers are getting more powerful... so the web apps we use will become more compelling.
141. The role of standards
before i close out, i want to take a moment to highlight the role and importance of standards
here for designing for the social web.
142. A standard in practice is worth
more than a standard in theory
but adoption of these technologies is key.
143. Ubiquity of a standard allows an
industry to move the level of
competition to a new layer
Photo by grendelkhan
the reality is, you don’t want to compete on the level of social apps that exist today.
we want to move up to a higher level of competition by commoditizing aspects of the
social web that are hard today, but are also basic or fundamental.
144. creating new opportunities for
innovation on user experience
Photo by Chris Metcalf
in so doing, we create new opportunities to compete on the basis of offering better service
and experience without relying on user lock-in.
145. vCalendar
and indeed, one of the best examples of the power of standards to change an industry is the
iphone.
it is the benefactor of years of open standards development.
146. IEEE 802.11 (WiFi) vCalendar
International Mobile Telecommunications-2000 (IMT-2000)
Bluetooth
Short Message Service (SMS)
JPEG
MPEG-4 Part 14,
ISO/IEC 14496-14:2003 (MP4)
MPEG-1 Audio Layer 3 (MP3)
SQLite, TXT
vCard, etc
HTTP, CSS, JS, etc
SMTP, IMAP, POP3
and indeed, one of the best examples of the power of standards to change an industry is the
iphone.
it is the benefactor of years of open standards development.
148. this is really the premise behind the Diso Project:
to make it make it easier to build social experiences on the web
by deriving standards and formats from popular trends.
151. Our challenge is to build technologies that enhance the
network and serve people so that they in turn can build
better and richer societies.
BECAUSE
Our fundamental challenge is to build technologies that enhance the network and serve
people so that they in turn can build better and richer societies.
152. fin.
chris@citizenagency.com • @chrismessina • factoryjoe.com
Color palette: oddend by martin Typeface: FTF Flama™ by Mario Feliciano
so that’s it. questions?
153. fin.
chris@citizenagency.com • @chrismessina • factoryjoe.com
Color palette: oddend by martin Typeface: FTF Flama™ by Mario Feliciano
so that’s it. questions?