This document discusses Oman Air's NDC Direct Connect solution for travel agents. It provides benefits like exclusive discounted fares only available through NDC, branded fares, and ancillary product sales. The solution aims to modernize how air products are retailed by providing rich, personalized offers directly from the airline with real-time availability and pricing. It will allow Oman Air greater control over offer distribution and merchandising compared to traditional GDS methods. TPConnects is identified as the technology partner providing the IATA-certified NDC and order management platforms to power the solution.

1. NDC DIRECT
CONNECT
SOLUTION

2. Airlines Travel Agents
Is not consistent depending
on where they search for
travel and not rich when
shopping through travel
agents
Can’t easily access
many airline products
that are available on
the airline direct
websites
Unable to distribute their
products across channels with
customized offers to
customers most efficiently
and economically
WHATS THE MARKET PROBLEM ?
Customer
Experience

3. WHAT DO AIRLINES WANT ?
Revenue Opportunities:
• Differentiation (product description)
• Merchandizing (ancillaries, fare families..)
• Personalization (based on loyalty,
preferences)
• Dynamic Offer creation (based on supply &
demand)
Others:
• Innovation
• Competition
• Quick offers to Market
• Instant reach from Airline to Travel Agents

4. THE SOLUTION IS NDC
Why NDC ? What is NDC ?
Who will
benefit from
NDC ?
To modernize the way air
products are being retailed
to travel agents,
corporations and travellers
A travel industry supported
program for the
development and adoption
of a new data transmission
standards
• Full service and LCC
• Travel Agents
• Corporate Buyers
Travelers

5. WHAT CHANGES WITH NDC
• Airline Revenue Management pushes
fares to ATPCO
• Airline Network Planning pushes
schedules to OAG / Innovata
• GDS extract this data and package it
together in a generic format for the
end user
• GDS use the IATA Neutral ticket and
Agents issue the Ticket
• Airlines aren’t involved in the
transaction at all
• Airlines receives an
anonymous sale at the end of
the process
• Offers directly from Airline PSS
• Airline is in control of the Offer with
Rich Media, Merchandising
including Bundling
• Agents use Airline ETKT / EMD Stock
• Airlines can personalize an offer
based on who asks for the same
• Airline can push special offers etc..
Instantly through the travel agent or
any Sales channels
• No more ADMs
• Customized offers to Agency
• Personalized offers to Customer
PAST WITH NDC & FUTURE

6. BENEFIT OF USING WY NDC PLATFORM
• Exclusive Private/Negotiated Discounted fares on NDC Direct Connect channel.
• Fares on lower RBD’s would only be available through the NDC Direct Connect Channel.
• Domestic Sectors would be available for Sale only through Oman Air’s Direct Channels.
• Availability of branded fares on NDC Direct Connect channel.
• Sale of Ancillary Products like Seats, Baggage, Lounge, Pets on hold, Sports Equipment
available through our NDC Direct Connect channel
• Multiple Payment options available through Deposits, Bank Guarantee, Credit or Debit Cards.
• Travel Agents Branding on tickets issued through NDC Direct Connect channel.
• NDC Direct Connect channel provides an ability to sell & ticket Youth Passengers. – For UK a
reduction of OMR 37 per YTH
• NDC Direct Connect channel provides an ability to exempt NQ tax to Nepalese.
• Standard features such as hold the booking with time limit, void, exchange, refund are all
available on the NDC channel.
• Attractive Incentive schemes available based on ticketed/flown segments on the NDC Channel.
• No ADM’s from WY

7. TECHNOLOGY PARTNER
• IATA NDC Level 4 Certified IT Provider For Airlines
• IATA NDC Level 4 Certified Travel Aggregator For Travel Agents
• IATA One Order Certified Order Management Platform Provider
• IATA Financial Gateway (IFG) Solution Provider
• Currently Working With Number Of Airlines And Travel Agents
Worldwide
• 24 X 7 Support through Email, Chat and Phone
• Aggregator platform connected with NDC Oman Air, GDS for
other airlines, Non-Air suppliers like hotels, cars, insurance etc

8. TARGET MARKET FOR WY NDC PRODUCT
• NON-IATA TRAVEL AGENTS
• CORPORATES
• SME’s
• RETAILERS
• IATA ACCREDITED TRAVEL AGENTS
• ONLINE TRAVEL AGENTS
• META SEARCH ENGINES

9. • For IATA & Non-IATA Travel Agents
• Non-IATA Travel Agents to maintain a Floating Deposit with WY to activate the platform
• Non-IATA Travel Agents can issue ETKT & EMD using credit card
• Shop, Order, Pay and After Sales Service – WY Flight and Ancillaries
• Agents can add multiple sub-agents
• Agents can add their own mark-up or commissions
• ETKT & EMD using WY stock
• IATA Travel Agents settle through BSP
• BSP Cash and Credit Card option
Discounted
Fares &
Incentives
AIRLINE AGENT PLATFORM – WY branded

10. AIRLINE AGENT PLATFORM / FUNCTIONALITIES
Eligibility
Registration Process
Portal Functionality
Reports
Payment methods
IATA and Non IATA Agents can access the NDC Solution of Oman Air
Travel Agents need to register themselves on https://ndc.omanair.com
Search
Result
Aftersales
Enable search on One Way / Round Trip / Open Jaw
Availability of Branded / Fare Families
Displaying Fare Rules
Availability of Air Ancillaries like Seat map, Baggage, etc.
Cancel, Refund, Reissue, Void available on the
platform
Detailed sales report to provide airline fares / taxes / mark-up
Non-IATA Agents - Cash Deposit / BG / Debit / Credit Card
IATA Agents - BSP Settlement

11. AIRLINE AGENT LOGIN PAGE https://ndc.omanair.com

12. AGENCY DASHBOARD

13. NDC FLIGHT SHOPPING – BRANDED FARES

14. SELECTION OF SEATS AND OTHER ANCILLARIES

15. TRAVEL AGGREGATOR PLATFORM FROM TPConnects
• For IATA, Non-IATA Travel Agents, Online Travel Agents and Travel
Management companies
• Non-IATA Travel Agents can issue ETKT / EMD using credit card
• ETKT & EMD using WY stock, IATA Travel Agents settle through BSP
• Shop, Order, Pay and After Sales Service – WY Flight and Ancillaries through
NDC Direct Connect, Other airlines through GDS / LCC connect
• Agents can create any number of sub agents and users
• Agents can roll out any number of Corporate Booking Tools to Corporates,
in-turn corporates can manage their own hierarchy, approval levels and
corporate policy
• Flights, Hotels, Car, Transfer etc – all in one platform
• Business Model – Set up fees USD 2000 and USD 1 per pax fee for non-WY
Airlines payable to TPConnects directly.

16. Aggregator platform to be connected with NDC Oman Air and GDS for other airlines along with
Non Air Components like Hotels, Cars, Transfers, Activities, Insurance etc
AGGREGATOR PLATFORM WITH AIR AND NON-AIR COMPONENTS

17. WHOM TO CONTACT
WY TPCONNECTS
Distribution Team
Oman Air
ndc@omanair.com
https://ndc.omanair.com
George Rajan
TPConnects
Tel 00971 4 4329383
marketing@tpconnects.com
www.tpconnects.com

18. THANK YOU