Slide from my talk at Contech Forum 2021. This update from the November 2020 talk on digital equity work in the Bronx and lessons for Information providers in our changing world. This session will look at the progression of the Bronx Digital Equity Coalition and the development of principles for information and technology access that can also apply to information provider communities.

1. Contech Forum 2021
Matt Turner, Strategic Advisor
mwturner@gmail.com
@matt_turner_nyc
June 15, 2020
The Principles of
Information Access

2. Bronx Community Relief
• On the ground efforts to
provide resources
• Hardest hit area in the Bronx
• Access to technology has big
impacts, big issues
• Housing, Health, Food, Justice
and more
• Relief Effort -> Bronx
Foundation
Matt Turner Contech Forum 2021 @matt_turner_nyc

3. Matt Turner Contech Forum 2021 @matt_turner_nyc
"Without access to
technology and the support
to navigate it, our clients
can't get access to the courts
so they can defend
themselves. They can't get
justice.”
Justine Olderman, Executive
Director of The Bronx Defenders

4. Principles of Digital Equity
• Access
• Participation
• Common Ownership
• Healthy Communities
Matt Turner Contech Forum 2021 @matt_turner_nyc

5. What does it mean for Information Providers?
• Disruptions, sudden,
unpredictable shifts
• Re-thinking about our roles
and markets
• Is ‘Digital Transformation’
enough?
Matt Turner Contech Forum 2021 @matt_turner_nyc
?

6. Real Journey: Information Impact
• Information as critical right
• Need to make sure people can use it
• Some tactics to get you there
• Leadership
• Agility
• Data thinking
• Customer centric
• Are there principles as well?

7. Principles of Information Access
• Connect with the Customer
It’s a whole
new
vernacular
Richard Brookbanks
Vice President
Financial Controller
The Walt Disney Company
Picture of pickup

8. Evan Shapiro
Industry Expert

9. Principles of Information Access
• Connect with the Customer
It’s a whole
new
vernacular
Richard Brookbanks
Vice President
Financial Controller
The Walt Disney Company
Hugh Howie
Author
Publisher’s Forum
Sure, I
would
change it!

10. Principles of Information Access
• Connect with the Customer
• Create a Community

11. Principles of Information Access
• Connect with the Customer
• Create a Community
• Align with Purpose
Does the internet
work for us, or do
we work for the
internet?
Danny Peralta
Executive Director
THE POINT CDC

12. Principles of Information Access
• Connect with the Customer
• Create a Community
• Align with Purpose Make the internet
work for you, not
you work for the
internet
Danny Peralta
Executive Director
THE POINT CDC

13. Digital Equity and Access to Information
• Principles of Information Access
• Help us go beyond just delivering
information
• Deliver information impact
Derrick Lewis
Co-founder
Bronx Community
Foundation
Every day, ask
what more
can we do?
Thebronx.org

14. Questions?
Thank You!
Contech Forum 2021
Matt Turner, Strategic Advisor
mwturner@gmail.com
@matt_turner_nyc
June 15, 2021

15. Resources
• Bronx Community Relief Effort
• https://thebronx.org/bronxcommunityrelief/
• Bronx Digital Equity
• https://thebronx.org/bronxdigitalequity/
• Digital Justice Principles
• http://detroitdjc.org/principles/
• https://www.digitalinclusion.org/digital-navigator-model/
• https://www.accessmedicinenetwork.com/
• Powered by https://zapnito.com/
• https://thepoint.org/digital-stewards/
• https://thepoint.org/
• https://www.nature.com/collections/hddgebfbee
• Mindset Shifts for organizational transformation
• https://qaspire.com/2015/11/23/mindset-shifts-for-
organizational-transformation/
Matt Turner Outsell Signature Event 2020 @matt_turner_nyc