Project Template
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Discover a programme that brings together students, entrepreneurs & community groups to develop creative solutions to local challenges. We help train students to co-design solutions from uncovering local needs with the community to working with them to develop projects that can be taken forward. We evaluate the insights and impact of the needs & solutions to help public services better understand how to support communities to help each other & use technology.
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Recommandé
Engagement Methods
This document provides templates for various research methods that can be used to understand people's perspectives and experiences, such as conducting surveys, interviews, focus groups, and observations. It describes when and how to use each method, the required time and resources, and examples. The goal is to gather insights from people in both structured and unstructured ways to inform the design of initiatives that address important community issues.
Greenwich Enterprise - Transformed by You Workshop
This document describes a competition to develop innovative technology ideas that could improve neighborhoods. It provides information on how to develop ideas into prototypes and business models. Entrants are encouraged to map issues, think creatively about ideas, and design concepts. The top ideas will win £1000 and the best prototypes will win £2000 in each of three challenges. Previous winners are highlighted. Guidance is provided on understanding user needs and developing ideas to help meet those needs. Criteria for judging include the idea's creativity, feasibility, and usefulness to target audiences.
TBY
This document outlines a challenge to design solutions that help people better utilize public spaces. Participants are instructed to:
1) Select a public space to study based on criteria like size and usage.
2) Observe and document how the space is currently used through behaviors and activities.
3) Analyze insights to identify issues and develop ideas to address the issues in order to help people make the best use of the space.
4) Create prototypes of the solutions to pilot them in the space.
Public Spaces Ethnography
Discover a programme that brings together students, entrepreneurs & community groups to develop creative solutions to local challenges.
We help train students to co-design solutions from uncovering local needs with the community to working with them to develop projects that can be taken forward.
We evaluate the insights and impact of the needs & solutions to help public services better understand how to support communities to help each other & use technology.
(Socially Distanced) Participatory Design - Discovering Unmet Needs & New Sol...
This document discusses participatory design and how to conduct remote participatory design sessions during the COVID-19 pandemic. Participatory design involves stakeholders in the design process to better understand their needs. It describes common participatory design activities like generative collaging to elicit ideas and reflective card sorting to evaluate concepts. When planning remote sessions, the document recommends keeping the technology simple, designing effective recruitment, considering the at-home experience by sending materials, and being flexible with logistics like shorter sessions to avoid fatigue from long video calls. The goal is to effectively engage participants remotely to gain insights through adapted participatory design activities.
MadPow Webinar: Participatory Design - Discovering Unmet Needs & New Solutions
Participatory design is an approach that invites stakeholders into the design process to better understand and meet their needs. It involves discovering unmet needs through activities where participants generate, reflect on, and evaluate potential solutions. Examples show that participatory design can uncover latent needs that users may not be able to articulate directly. The process includes framing questions and goals, planning generative activities, facilitating participation and documentation, and analyzing the results to identify insights and opportunities. Overall, participatory design aims to give stakeholders a voice in the design process rather than just asking them what they want.
Interactive Journey Maps: Take your design & strategy to the next level
Presented at Big Design Conference, Dallas, 9/20/2019
You can find two (redacted) examples online:
Interactive journey map: http://madpowprojects.com/MadPow/sample-interactive-journey-map/
Interactive experience ecosystem: http://madpowprojects.com/MadPow/sample-experience-ecosystem/
Making Research Count
Originally delivered at An Event Apart 2019, a talk about how to make sure that the good user research you do is actually listened to and acted on.
Recommandé
Engagement Methods
This document provides templates for various research methods that can be used to understand people's perspectives and experiences, such as conducting surveys, interviews, focus groups, and observations. It describes when and how to use each method, the required time and resources, and examples. The goal is to gather insights from people in both structured and unstructured ways to inform the design of initiatives that address important community issues.
Greenwich Enterprise - Transformed by You Workshop
This document describes a competition to develop innovative technology ideas that could improve neighborhoods. It provides information on how to develop ideas into prototypes and business models. Entrants are encouraged to map issues, think creatively about ideas, and design concepts. The top ideas will win £1000 and the best prototypes will win £2000 in each of three challenges. Previous winners are highlighted. Guidance is provided on understanding user needs and developing ideas to help meet those needs. Criteria for judging include the idea's creativity, feasibility, and usefulness to target audiences.
TBY
This document outlines a challenge to design solutions that help people better utilize public spaces. Participants are instructed to:
1) Select a public space to study based on criteria like size and usage.
2) Observe and document how the space is currently used through behaviors and activities.
3) Analyze insights to identify issues and develop ideas to address the issues in order to help people make the best use of the space.
4) Create prototypes of the solutions to pilot them in the space.
Public Spaces Ethnography
Discover a programme that brings together students, entrepreneurs & community groups to develop creative solutions to local challenges.
We help train students to co-design solutions from uncovering local needs with the community to working with them to develop projects that can be taken forward.
We evaluate the insights and impact of the needs & solutions to help public services better understand how to support communities to help each other & use technology.
(Socially Distanced) Participatory Design - Discovering Unmet Needs & New Sol...
This document discusses participatory design and how to conduct remote participatory design sessions during the COVID-19 pandemic. Participatory design involves stakeholders in the design process to better understand their needs. It describes common participatory design activities like generative collaging to elicit ideas and reflective card sorting to evaluate concepts. When planning remote sessions, the document recommends keeping the technology simple, designing effective recruitment, considering the at-home experience by sending materials, and being flexible with logistics like shorter sessions to avoid fatigue from long video calls. The goal is to effectively engage participants remotely to gain insights through adapted participatory design activities.
MadPow Webinar: Participatory Design - Discovering Unmet Needs & New Solutions
Participatory design is an approach that invites stakeholders into the design process to better understand and meet their needs. It involves discovering unmet needs through activities where participants generate, reflect on, and evaluate potential solutions. Examples show that participatory design can uncover latent needs that users may not be able to articulate directly. The process includes framing questions and goals, planning generative activities, facilitating participation and documentation, and analyzing the results to identify insights and opportunities. Overall, participatory design aims to give stakeholders a voice in the design process rather than just asking them what they want.
Interactive Journey Maps: Take your design & strategy to the next level
Presented at Big Design Conference, Dallas, 9/20/2019
You can find two (redacted) examples online:
Interactive journey map: http://madpowprojects.com/MadPow/sample-interactive-journey-map/
Interactive experience ecosystem: http://madpowprojects.com/MadPow/sample-experience-ecosystem/
Making Research Count
Originally delivered at An Event Apart 2019, a talk about how to make sure that the good user research you do is actually listened to and acted on.
Discovering Unmet Needs and New Solutions with Participatory Design
The document discusses participatory design, which involves stakeholders in the design process to better understand and meet their needs. It defines participatory design and outlines the key stages: discover needs, synthesize insights, generate solutions, and focus testing and evaluation. Participatory design fits within the discover stage to uncover latent needs. Generative methods like creating mockups can provide insights beyond what stakeholders say they want. The document provides examples of different participatory design activities for each stage, such as collaging in discover and prototyping in generate. It also offers guidance on planning, facilitating, capturing insights from, and analyzing participatory design sessions.
Presenting with impact
Training slides by Professor Mark Reed from Fast Track Impact - find our more at: https://www.fasttrackimpact.com/training-courses
How to Develop Discussion Materials for Public Dialogue
Good discussion materials help people explore a complex, public issue from a wide range of views, and find solutions that they can agree to act on and support. Discussion materials don’t have to provide all the answers; instead, they provide a framework and a starting place for a deep, fair discussion where every voice can be heard.
The step-by-step instructions provided here mirror the order that many discussion guides follow. They are designed to help the writing team move through a series of meetings and tasks to produce the discussion materials.
Rich Research at a Distance
This document discusses how to conduct effective user research remotely during the COVID-19 pandemic. It provides guidance on how to recruit and schedule remote participants, choose appropriate remote technologies, conduct remote interviews and diary studies, and synthesize findings without being co-located. Key recommendations include using video conferencing platforms with screensharing and recording capabilities, minimizing technology requirements for participants, obtaining clear consent from remote participants, and utilizing asynchronous tools like diaries for longitudinal studies. Remote research requires additional time for tasks like recruiting, synthesis, and revising research questions in light of changed circumstances due to the pandemic.
UX User Experience Persona Development
The document discusses creating personas to represent target users of a website or application. It provides guidance on conducting research, refining results into groups, prioritizing groups, making personas realistic, and creating persona cards. Questions are presented to gather key personal, professional, technical details to inform each persona, such as demographics, work experience, device usage, and time spent online. The workshop aims to create personas and user stories to guide design, development and testing of a new app for connecting members of a product networking organization.
The Digital Academic
Training slides by Professor Mark Reed from Fast Track Impact - find our more at: https://www.fasttrackimpact.com/training-courses
HXD 2019: Discovering Unmet Needs and New Solutions with Participatory Design
Participatory design is an approach that involves stakeholders in the design process to better understand their needs. It fits within the discover phase of the design process, using activities like collages and creating "magic objects" to generate ideas. These methods provide insights that help uncover latent needs. Effective facilitation is key, by planning engaging activities and carefully documenting the outputs to analyze for themes and opportunity areas. The goal is to co-design with users to develop solutions that better meet their needs.
UXploration- Exploring Storytelling for Emotionally Engaging UX
This document discusses how storytelling can be used to create emotionally engaging user experiences (UX). It argues that stories are more memorable than facts and help form bonds with audiences. The document outlines some elements of stories, such as plot, characters, language, and visuals, and notes that UX elements like visual design, text, and interactions may not be as coordinated. It suggests using themes found through user research to guide UX design in the same way themes guide story design. Applying themes to UX can produce pleasure, meaning, and emotion for users. Fundamental principles of storytelling like relevance, structure, authenticity, and simplicity also apply to creating engaging UX.
Anticipation 2017 Assembling Requisite Stakeholder Variety
This document discusses ensuring variety in stakeholder representation in foresight practices to reduce cognitive biases. It notes that foresight methods often mix to reduce reliance on one, but variety is also needed in stakeholder perspectives represented. Without accounting for cognitive and temporal biases in who is selected, four points of failure can occur: biased framing, biased content selection, horizon bias in stakeholders, and insufficient variety. The document advocates for evolutionary sampling to map categories related to the issue and minimize influence of biases, expanding variety both within the issue and beyond the future system. It also discusses accounting for individuals' temporal preferences to avoid horizon biases within groups.
Crowdsourcing Public Participation
This document summarizes a presentation on crowdsourcing public participation. It introduces crowdsourcing and its potential benefits over traditional public meetings. A case study is described where crowdsourcing was used to generate ideas for improving an area near a new train station in Somerville, MA. Crowdsourced participation generated more unique ideas from more diverse participants than traditional meetings. Interview data found crowdsourcing opened participation to those who do not typically engage. The document concludes with contact information for pursuing further discussion.
Putting Users in UX: Research Methods for Strategy
This document discusses user experience research methods for strategy. It introduces contextual inquiry, interviews, surveys, focus groups, and world cafe as key qualitative research techniques. Contextual inquiry involves observing users in their natural environment. Interviews are structured conversations to understand user perspectives. Surveys can involve more people but provide insights not numerical data. Focus groups create a collaborative space to challenge assumptions. World cafe allows large numbers of people to feel heard and hear each other. The document provides brief overviews of each method and discusses how they can be applied to understand users and inform strategy.
Role of research in ux
The document discusses user research and provides information on various aspects of conducting user research including:
- User research focuses on understanding user behaviors, needs, and motivations through methods like observation, task analysis, and feedback.
- User research should be conducted at different stages of a project to build understanding of user needs, generate design ideas, and evaluate designs.
- It is important to recruit the right participants for user research and to have a well-crafted research plan that defines the objectives, target group, methodology, and intended outcomes.
Doing Co-design: What, why, with whom and how
Talk presented by Penny Hagen and Natalie Rowland for UX Australia 2013 in Melbourne.
In co-design those impacted by the proposed design are actively involved as partners in the design process. Co-design is being used in government, community and health sectors to extend traditional consultation methods and increase program reach and impact. Co-design approaches are also being used by corporates to engage internal stakeholders and customers, identify new service opportunities and improve existing ones. But what is it, why do it and how?
When ‘doing’ co-design, the role of the designer becomes one of facilitator: enabling participation, designing the right triggers, questions and scaffolds in which meaningful and effective participation can occur. Getting this right can be challenging and raise a few interesting questions along the way.
In this presentation we will share our approach to co-design developed over the last eight years working with a range of organisations in Australia and New Zealand. The presentation will draw upon case studies such as the design of HIV testing services with Australian men, the design of service strategies and mental health programs with young people and mental health professionals and an organisational wide co-design training for program for librarians, aimed at preparing them to become co-designers themselves.
The presentation will cover the key principles and framework we apply in designing co-design workshops, favourite activities for involving and priming groups of people for productive participation as well as tips and considerations for doing co-design in dynamic, sensitive and political situations.
We will also explore questions raised by co-design such as:
How creative can ‘users’ be?
What level of influence do ‘users’ have?
What happens to the expertise of the ‘designer’?
How far can we/should we take it?
How do you know when you (or the organisation you are working with) are ready adopt a co-design approach?
An Introduction to the World of User Research
What is user? Why do we do it? How do we do it? User Research Consultants, Dr Jennifer Klatt and Ben Smith from Methods Digital (https://methodsdigital.co.uk/) have kindly put together this slide deck to take you through the basics.
European Communication School: social media session 4
This session provides more details on engagement in social media. It aims to understand how to create engagement, introduce the course assessment task, and show how to listen. It discusses that few organizations understand how to use social media effectively because they don't want to understand it or because commercial interests position it as just another marketing channel. True engagement comes from understanding how consumers use social media, not from tools or scale but from knowledge. The assessment task involves setting up a real-time monitoring dashboard of a brand's social media presence and reporting findings. Recommendations include tabs for mentions, subjects, sources, and competitors across Twitter, blogs, news and Facebook to understand what's happening in the social media space.
Pursuing Elegance - Introduction to Elegance in Digital Product Design @amUX
As UX designers, we're always looking for the good in the world. We're constant observers of people and observers of the world so we can make it better!
In this talk I will give you my tools that I use to find elegance in user experiences that others have built. And I'll share my techniques for desiging elegance into your sites, apps, and products. I promise that the discussion won't get stuck in the world of platonic theory — I'll help you find better customer problems, solve them with more elegant structres and, in your way, to create a world that's just a little bit better too!
Presented at #amUX (a local ATL UX community) on 5/4/2016
Workshop, Santa Cruz
This document summarizes a workshop on developing social media strategies. The workshop covered principles of effective social media strategy, playing a simulation game in small groups, and reflecting on applications to organizational communications. Attendees learned about integrating social media with overall communications plans, addressing organizational culture challenges, and taking small incremental steps towards social media adoption. The document provides examples of how nonprofits have successfully used social media and outlines a process for developing a social media strategy including identifying objectives, audiences, tools, and metrics for evaluation.
We Are All UX Designers!
A workshop for the Cam Creative Meetup group on 27 August 2014 which I ran with Anusha Iyer. The aim of the workshop was to give participants an understanding of how they could influence the UX design process. Only a few participants in the workshop were UX Designers, the rest of the group was made up of graphic/visual designers, web designers, developers, marketers and writers.
We gave participants a design problem and persona and they had just over an hour to come up with a design solution using the design studio (or design charrette) method.
Scale9x fri
A community manager serves as an advocate for an open source project, helping to promote and grow the community. Their responsibilities include maintaining communication channels, organizing events, motivating contributions, and addressing any issues that arise. While a valuable role, a community manager may face initial resistance from those who question the need for the position or are skeptical of an outsider. Transparency, working to involve others, and acknowledging limitations can help overcome challenges.
UX Lesson 2: User Research
The document provides guidance on developing user personas based on user research. It discusses the importance of user research to understand users and gain empathy. Effective personas are described as realistic representations of key user groups based on qualitative and quantitative research. Sample personas are presented to demonstrate how they capture a user's background, goals, needs and pain points. The document also outlines how personas can be used throughout the user-centered design process, from research and discovery to testing and validation.
Research & Design Presentation
The document outlines a research and design process that includes identifying requirements, analyzing research, prototyping solutions, and validating recommendations. Key steps involve producing a business case, evaluating criteria for technology options, testing prototypes, and analyzing research. The goal is to strategically meet business and customer needs through an iterative process of investigation, evaluation, and prototyping.
Behavioural principles for learning
How can we collaborate with people to help them build their resilience? Get under the skin of the culture and the lives people live. Identify people’s feelings and experiences of community and understand what people think is shaped by different values and by the environment and infrastructure around them. The future of collaboration could bring many opportunities but people find it more difficult to live and act together than before. How can we help people…and communities build their resilience? Understand people’s different situations and capabilities to develop pathways that help them build resilient relationships. Help people experience and practice change together. Help people grow everyday practices into sustainable projects. Turn people’s everyday motivations into design principles. Support infrastructure that connects different cultures of collaboration. Build relationships with people designing in collaboration for the future…now.
Contenu connexe
Tendances
Discovering Unmet Needs and New Solutions with Participatory Design
The document discusses participatory design, which involves stakeholders in the design process to better understand and meet their needs. It defines participatory design and outlines the key stages: discover needs, synthesize insights, generate solutions, and focus testing and evaluation. Participatory design fits within the discover stage to uncover latent needs. Generative methods like creating mockups can provide insights beyond what stakeholders say they want. The document provides examples of different participatory design activities for each stage, such as collaging in discover and prototyping in generate. It also offers guidance on planning, facilitating, capturing insights from, and analyzing participatory design sessions.
Presenting with impact
Training slides by Professor Mark Reed from Fast Track Impact - find our more at: https://www.fasttrackimpact.com/training-courses
How to Develop Discussion Materials for Public Dialogue
Good discussion materials help people explore a complex, public issue from a wide range of views, and find solutions that they can agree to act on and support. Discussion materials don’t have to provide all the answers; instead, they provide a framework and a starting place for a deep, fair discussion where every voice can be heard.
The step-by-step instructions provided here mirror the order that many discussion guides follow. They are designed to help the writing team move through a series of meetings and tasks to produce the discussion materials.
Rich Research at a Distance
This document discusses how to conduct effective user research remotely during the COVID-19 pandemic. It provides guidance on how to recruit and schedule remote participants, choose appropriate remote technologies, conduct remote interviews and diary studies, and synthesize findings without being co-located. Key recommendations include using video conferencing platforms with screensharing and recording capabilities, minimizing technology requirements for participants, obtaining clear consent from remote participants, and utilizing asynchronous tools like diaries for longitudinal studies. Remote research requires additional time for tasks like recruiting, synthesis, and revising research questions in light of changed circumstances due to the pandemic.
UX User Experience Persona Development
The document discusses creating personas to represent target users of a website or application. It provides guidance on conducting research, refining results into groups, prioritizing groups, making personas realistic, and creating persona cards. Questions are presented to gather key personal, professional, technical details to inform each persona, such as demographics, work experience, device usage, and time spent online. The workshop aims to create personas and user stories to guide design, development and testing of a new app for connecting members of a product networking organization.
The Digital Academic
Training slides by Professor Mark Reed from Fast Track Impact - find our more at: https://www.fasttrackimpact.com/training-courses
HXD 2019: Discovering Unmet Needs and New Solutions with Participatory Design
Participatory design is an approach that involves stakeholders in the design process to better understand their needs. It fits within the discover phase of the design process, using activities like collages and creating "magic objects" to generate ideas. These methods provide insights that help uncover latent needs. Effective facilitation is key, by planning engaging activities and carefully documenting the outputs to analyze for themes and opportunity areas. The goal is to co-design with users to develop solutions that better meet their needs.
UXploration- Exploring Storytelling for Emotionally Engaging UX
This document discusses how storytelling can be used to create emotionally engaging user experiences (UX). It argues that stories are more memorable than facts and help form bonds with audiences. The document outlines some elements of stories, such as plot, characters, language, and visuals, and notes that UX elements like visual design, text, and interactions may not be as coordinated. It suggests using themes found through user research to guide UX design in the same way themes guide story design. Applying themes to UX can produce pleasure, meaning, and emotion for users. Fundamental principles of storytelling like relevance, structure, authenticity, and simplicity also apply to creating engaging UX.
Anticipation 2017 Assembling Requisite Stakeholder Variety
This document discusses ensuring variety in stakeholder representation in foresight practices to reduce cognitive biases. It notes that foresight methods often mix to reduce reliance on one, but variety is also needed in stakeholder perspectives represented. Without accounting for cognitive and temporal biases in who is selected, four points of failure can occur: biased framing, biased content selection, horizon bias in stakeholders, and insufficient variety. The document advocates for evolutionary sampling to map categories related to the issue and minimize influence of biases, expanding variety both within the issue and beyond the future system. It also discusses accounting for individuals' temporal preferences to avoid horizon biases within groups.
Crowdsourcing Public Participation
This document summarizes a presentation on crowdsourcing public participation. It introduces crowdsourcing and its potential benefits over traditional public meetings. A case study is described where crowdsourcing was used to generate ideas for improving an area near a new train station in Somerville, MA. Crowdsourced participation generated more unique ideas from more diverse participants than traditional meetings. Interview data found crowdsourcing opened participation to those who do not typically engage. The document concludes with contact information for pursuing further discussion.
Putting Users in UX: Research Methods for Strategy
This document discusses user experience research methods for strategy. It introduces contextual inquiry, interviews, surveys, focus groups, and world cafe as key qualitative research techniques. Contextual inquiry involves observing users in their natural environment. Interviews are structured conversations to understand user perspectives. Surveys can involve more people but provide insights not numerical data. Focus groups create a collaborative space to challenge assumptions. World cafe allows large numbers of people to feel heard and hear each other. The document provides brief overviews of each method and discusses how they can be applied to understand users and inform strategy.
Role of research in ux
The document discusses user research and provides information on various aspects of conducting user research including:
- User research focuses on understanding user behaviors, needs, and motivations through methods like observation, task analysis, and feedback.
- User research should be conducted at different stages of a project to build understanding of user needs, generate design ideas, and evaluate designs.
- It is important to recruit the right participants for user research and to have a well-crafted research plan that defines the objectives, target group, methodology, and intended outcomes.
Doing Co-design: What, why, with whom and how
Talk presented by Penny Hagen and Natalie Rowland for UX Australia 2013 in Melbourne.
In co-design those impacted by the proposed design are actively involved as partners in the design process. Co-design is being used in government, community and health sectors to extend traditional consultation methods and increase program reach and impact. Co-design approaches are also being used by corporates to engage internal stakeholders and customers, identify new service opportunities and improve existing ones. But what is it, why do it and how?
When ‘doing’ co-design, the role of the designer becomes one of facilitator: enabling participation, designing the right triggers, questions and scaffolds in which meaningful and effective participation can occur. Getting this right can be challenging and raise a few interesting questions along the way.
In this presentation we will share our approach to co-design developed over the last eight years working with a range of organisations in Australia and New Zealand. The presentation will draw upon case studies such as the design of HIV testing services with Australian men, the design of service strategies and mental health programs with young people and mental health professionals and an organisational wide co-design training for program for librarians, aimed at preparing them to become co-designers themselves.
The presentation will cover the key principles and framework we apply in designing co-design workshops, favourite activities for involving and priming groups of people for productive participation as well as tips and considerations for doing co-design in dynamic, sensitive and political situations.
We will also explore questions raised by co-design such as:
How creative can ‘users’ be?
What level of influence do ‘users’ have?
What happens to the expertise of the ‘designer’?
How far can we/should we take it?
How do you know when you (or the organisation you are working with) are ready adopt a co-design approach?
An Introduction to the World of User Research
What is user? Why do we do it? How do we do it? User Research Consultants, Dr Jennifer Klatt and Ben Smith from Methods Digital (https://methodsdigital.co.uk/) have kindly put together this slide deck to take you through the basics.
European Communication School: social media session 4
This session provides more details on engagement in social media. It aims to understand how to create engagement, introduce the course assessment task, and show how to listen. It discusses that few organizations understand how to use social media effectively because they don't want to understand it or because commercial interests position it as just another marketing channel. True engagement comes from understanding how consumers use social media, not from tools or scale but from knowledge. The assessment task involves setting up a real-time monitoring dashboard of a brand's social media presence and reporting findings. Recommendations include tabs for mentions, subjects, sources, and competitors across Twitter, blogs, news and Facebook to understand what's happening in the social media space.
Pursuing Elegance - Introduction to Elegance in Digital Product Design @amUX
As UX designers, we're always looking for the good in the world. We're constant observers of people and observers of the world so we can make it better!
In this talk I will give you my tools that I use to find elegance in user experiences that others have built. And I'll share my techniques for desiging elegance into your sites, apps, and products. I promise that the discussion won't get stuck in the world of platonic theory — I'll help you find better customer problems, solve them with more elegant structres and, in your way, to create a world that's just a little bit better too!
Presented at #amUX (a local ATL UX community) on 5/4/2016
Workshop, Santa Cruz
This document summarizes a workshop on developing social media strategies. The workshop covered principles of effective social media strategy, playing a simulation game in small groups, and reflecting on applications to organizational communications. Attendees learned about integrating social media with overall communications plans, addressing organizational culture challenges, and taking small incremental steps towards social media adoption. The document provides examples of how nonprofits have successfully used social media and outlines a process for developing a social media strategy including identifying objectives, audiences, tools, and metrics for evaluation.
We Are All UX Designers!
A workshop for the Cam Creative Meetup group on 27 August 2014 which I ran with Anusha Iyer. The aim of the workshop was to give participants an understanding of how they could influence the UX design process. Only a few participants in the workshop were UX Designers, the rest of the group was made up of graphic/visual designers, web designers, developers, marketers and writers.
We gave participants a design problem and persona and they had just over an hour to come up with a design solution using the design studio (or design charrette) method.
Scale9x fri
A community manager serves as an advocate for an open source project, helping to promote and grow the community. Their responsibilities include maintaining communication channels, organizing events, motivating contributions, and addressing any issues that arise. While a valuable role, a community manager may face initial resistance from those who question the need for the position or are skeptical of an outsider. Transparency, working to involve others, and acknowledging limitations can help overcome challenges.
UX Lesson 2: User Research
The document provides guidance on developing user personas based on user research. It discusses the importance of user research to understand users and gain empathy. Effective personas are described as realistic representations of key user groups based on qualitative and quantitative research. Sample personas are presented to demonstrate how they capture a user's background, goals, needs and pain points. The document also outlines how personas can be used throughout the user-centered design process, from research and discovery to testing and validation.
Tendances (20)
Discovering Unmet Needs and New Solutions with Participatory Design
Discovering Unmet Needs and New Solutions with Participatory Design
How to Develop Discussion Materials for Public Dialogue
How to Develop Discussion Materials for Public Dialogue
HXD 2019: Discovering Unmet Needs and New Solutions with Participatory Design
HXD 2019: Discovering Unmet Needs and New Solutions with Participatory Design
UXploration- Exploring Storytelling for Emotionally Engaging UX
UXploration- Exploring Storytelling for Emotionally Engaging UX
Anticipation 2017 Assembling Requisite Stakeholder Variety
Anticipation 2017 Assembling Requisite Stakeholder Variety
Putting Users in UX: Research Methods for Strategy
Putting Users in UX: Research Methods for Strategy
European Communication School: social media session 4
European Communication School: social media session 4
Pursuing Elegance - Introduction to Elegance in Digital Product Design @amUX
Pursuing Elegance - Introduction to Elegance in Digital Product Design @amUX
En vedette
Research & Design Presentation
The document outlines a research and design process that includes identifying requirements, analyzing research, prototyping solutions, and validating recommendations. Key steps involve producing a business case, evaluating criteria for technology options, testing prototypes, and analyzing research. The goal is to strategically meet business and customer needs through an iterative process of investigation, evaluation, and prototyping.
Behavioural principles for learning
How can we collaborate with people to help them build their resilience? Get under the skin of the culture and the lives people live. Identify people’s feelings and experiences of community and understand what people think is shaped by different values and by the environment and infrastructure around them. The future of collaboration could bring many opportunities but people find it more difficult to live and act together than before. How can we help people…and communities build their resilience? Understand people’s different situations and capabilities to develop pathways that help them build resilient relationships. Help people experience and practice change together. Help people grow everyday practices into sustainable projects. Turn people’s everyday motivations into design principles. Support infrastructure that connects different cultures of collaboration. Build relationships with people designing in collaboration for the future…now.
Aligning service design to strategic transformation
We know that if we are to respond to the financial pressures and increasing demand on many of our services, we need to focus much more on improving the delivery of our services and pinpointing where we can reduce demand on them.
We’ve developed a programme brokering support from universities to carry out 2-3 month projects and one day “research sprints” to:
Carry out research to understand the issues & opportunities, pinpoint improvements from the insights and develop and test actionable solutions with staff and users
While we’ve worked on challenges that have applied this approach, we now want to align the support to Lambeth’s most important transformation priorities, in particular supporting the Change Design stage of the Change Lifecycle. As such, we propose that the:
Strategic Transformation Board sets out the priorities & issues that the universities work on
Policy & Communications manages the relationship between STB and the universities to ensure the analysis is carried out effectively.
Ideas Camp
The document summarizes an Ideas Camp seminar approach developed by Kent Connects Partners to help progress projects in their ICT action plan and strategy. The first Ideas Camp focused on customer service innovation and public service redesign, introducing a customer channel shift project and developing principles for designing ICT-enabled services with customers. These principles were then codified and will inform the development of a challenge-based approach in Kent to involve customers in designing technology solutions to support themselves and their communities.
Key Principles
The document discusses methods for stimulating creativity and collaboration to address social issues. It recommends building relationships within social networks to foster collaboration, cultivating creativity by understanding people's needs and motivations, and crowdsourcing principles to prototype projects and support their sustainability. Past winners were able to leverage the process to raise funding and launch initiatives.
Social by Design
The document discusses a collaborative R&D project involving over 15 partners and 400 participants. Through the project, over 150 insights were gained, 30 prototypes were developed, and over £300,000 of investment was raised. The project aimed to develop the capacity to meet future demand in areas like health and social care through digital technologies. It explored future scenarios and potential ways different groups like care homes, carers, and communities could use digital tools to improve services and outcomes. The document outlines areas for further collaboration, such as visualizing scenarios, mapping trends, prototyping solutions, and business development.
Customer Segments - Barnet Council
The document introduces 17 customer segments for the London Borough of Barnet that were developed using various data and engagement methods. Each segment represents a unique group of households that share demographic, socioeconomic, and behavioral characteristics. The segments allow resources to be targeted to effectively meet customer needs. An example digital segmentation from Lambeth shows how customers can be grouped based on technology usage. The segments can be used across different policy areas to better target services and anticipate demand.
Public Service Partnership Maturity Model
The document describes a maturity model for public service ICT partnerships. It outlines 5 levels of maturity: 1) priority setting, 2) standardizing, 3) delivering, 4) performing, and 5) transforming. For each level, typical processes, characteristics, and capabilities of partnerships at that level are defined. The document also provides recommendations for how the described partnership can apply the maturity model to benchmark itself and identify areas for improvement.
Strategic fit with customer needs
This document analyzes different customer groups in Kent and their use of and comfort with technology. It divides customers into 12 groups based on demographics and lifestyle. Each group is described and their comfort level with technology is assessed in areas like internet usage, mobile phone usage, and preference for online or in-person services. The document suggests technology could be used both to encourage online service uptake and to help people meet needs independently, thus reducing demand on services. It provides a framework for understanding how technology initiatives may best target different customer groups.
Concept Paper
This document provides templates and guidance for evaluating a customer requirement and proposed technology solution. It includes:
1) A customer requirement template to document the problem to be addressed, work done so far, and risks to be managed.
2) An evaluation scorecard to score a proposed technology solution on a 1-5 scale based on criteria like suitability, effectiveness, feasibility, and acceptability.
3) Guidance on researching the problem through questions, stakeholder engagement, and analyzing knowledge gaps and recommendations for taking the research and solution forward.
What makes a good manager?
My journey to becoming a manager. Your experiences of management. Your style of management. How you manage your manager!
Introduction to the Insight Hub 0.2
The document introduces an Insight Hub prototype to help a local council and related organizations make better-informed decisions using data and analytics. The hub aims to (1) provide insights into resident demographics, needs, service usage and costs, and attitudes; (2) enable staff to understand how evidence can improve services and identify analytical tools and training; and (3) support strategic priorities by developing a comprehensive understanding of residents and services. Next steps include improving the hub based on user feedback, understanding commissioners' needs, and providing analytical support.
Trends Analysis Planning
This document outlines a process for analyzing trends to inform priority areas for an organization. It provides criteria for analyzing trends, including how well trends meet future demand, strategic fit with customer needs, and technology maturity. It then performs research and analysis of business directions, customer ICT use, technology trends, and strategic roadmaps. Finally, it provides a trends analysis identifying target customer groups and services that certain technologies could engage.
Cause and Effect
The document is a collection of repetitive phrases stating "This is an example text." There is no clear narrative, storyline or main ideas expressed in the document. It appears to be providing examples of text for some undefined purpose rather than communicating a coherent message or ideas in a succinct manner.
En vedette (14)
Aligning service design to strategic transformation
Aligning service design to strategic transformation
Similaire à Project Template
KM Chicago: Organisational Network Analysis
The document discusses a presentation about organizational network analysis (ONA). It provides an overview of the key points:
1. ONA can be used to map informal networks, identify brokers and central people, and understand knowledge flows within organizations.
2. Conducting ONA involves developing a hypothesis, designing survey questions, distributing the survey, analyzing results, and identifying interventions based on findings.
3. An example ONA project with a Chinese organization is described to identify opportunities to improve knowledge sharing and organizational structure.
HR southwest presentation v employee mindmeld
This document discusses how conducting employee research, or "mind melds", can help HR gain a deeper understanding of employee needs and motivations. It provides examples of how qualitative and quantitative research methods like surveys, focus groups, and interviews can reveal insights about benefits communications, wellness programs, recruitment and retention. Conducting regular low-cost DIY research using available online tools is recommended to clarify messages, guide strategy, and ensure resources are used effectively to motivate positive workplace changes.
Social Media for Presenting and Touring
This document outlines a framework for developing an effective social media strategy for arts organizations. It discusses defining objectives, targeting audiences, integrating social media with other communications, addressing organizational culture changes, allocating capacity, selecting appropriate tools and tactics, and establishing methods for measurement. Specific tactics covered include listening, engagement, sharing content, generating buzz, and community building. The framework emphasizes starting with small pilots to experiment before fully implementing a strategy and continually learning and improving efforts.
Networking to Non-Profit Success
This presentation was made to the local AFP chapter in February 2009. The intent was to inform more than engage in conversation, particularly since very few people in the room participated in traditional or social media networking.
You Can Change It!
Met de hulp van feeds en inspiratie (die had ik gisteren mij mijn collega gekregen) had een de presentatie voor FD Carrier Challenge aangepast. De essentie van deze presentatie is nier meer de bepaalde methode as ik eerder dacht. Het is over je en hoe kan je een verschil maken in je dagelijkse activiteiten en bereiken je persoonlijke doelen met behulp van nieuwe netwerking, leiding en ondernemen technieken. Je gebruikt “denken triggers” in deze presentatie om maximaal toegevoerde warden en kennis ook van jou eigen ervaring uit te halen.
With help feedbacks and inspiration from my colleagues yesterday I have updated the presentation for FD Carrier Challenge. The essence of this presentation is not even a set of particular methods as I thought. It is about the change, which can be done by you. How can you make a difference in your daily work to achieve your personal goals with the help of techniques of new networking, leading and entrepreneurship? You use “thought treiggers” in this presentation to get the maximum added value and knowledge of your own experience.
What Are 8 Steps To A Successful Social Campaign Plan And Checklist? #slideshow
What Are 8 Steps To A Successful Social Campaign Plan And Checklist? #slideshow
Great resource from Spredfast. https://www.spredfast.com/
You can download the PDF from Spredfast here: What Are 8 Steps To A Successful Social Campaign Plan And Checklist? https://www.spredfast.com/social-media-strategies/social-campaign-planning-checklist
How To Create Meaningful Constituent Relationships Webinar featuring 2Dialog ...
Day 1 of the How To Create Meaningful Constituent Relationships Webinar featured Heller Consulting who spoke about creating strategies to help you deepen your nonprofits relationships with their constituents. Here's the full webinar, for your viewing pleasure: <a />video on Vimeo</a>
Leading The Learning Function
The document discusses building value for organizational learning functions. It suggests identifying trends impacting the organization, understanding the external environment, and developing a business model aligned with organizational goals. An effective model demonstrates how learning adds strategic value, is funded and measures impact through business-related outcomes rather than just participant satisfaction.
Watech4good Summit
The document discusses using social media effectively for nonprofits through a "crawl, walk, run, fly" framework. It emphasizes starting with strategy and measurement, then improving over time. Interactive assessments and examples show how nonprofits can listen, participate, promote, publish and build networks on social media. Challenges discussed include capacity, culture, measurement and control. Solutions center on developing strategies, allocating staff time, and learning from mistakes. The overall message is that nonprofits should keep moving forward with social media through incremental improvements.
Social Media for Presenting and Touring: From Experiment to Strategy
The document outlines a strategy framework for using social media for performing arts presenting and touring, including establishing objectives, targeting audiences, integrating social media with other communications, addressing culture change, allocating capacity, selecting appropriate tools and tactics, measuring results, and experimenting with pilots. It emphasizes the importance of having a strategic plan, listening to audiences, engaging communities, sharing content, generating buzz, and continually learning from experiments. The framework is intended to help arts organizations effectively utilize social media to meet communication and marketing goals.
What Are 7 Steps Every Social Strategist Must Take To Help Their Organization...
Whitepaper from Spreadfast here: The 7 Whiteboard Sessions Every Social Strategist Needs To Have
- Understanding your social customer
- Adopting social companywide
- Developing workflows and processes
- Maximizing content
- Creating meaningful engagement
- Integrating social with other channels
- Proving social ROI
Spredfast 7 whiteboard sessions guide
The document discusses 7 key areas that social media strategists should focus on in whiteboard sessions: 1) Gaining insight about social customers by monitoring conversations, tracking engagement, and accessing relationship histories; 2) Adopting social media company-wide; 3) Operationalizing social media with workflows and processes; 4) Getting the most out of great content; 5) Delivering better customer experiences; 6) Integration of social media across platforms; 7) Showing return on investment for social media. It provides details on each area and recommends next steps for planning and assessment.
Spredfast 7 whiteboard sessions guide
Meeting #2 focuses on adopting social media company-wide. Key points discussed include gaining corporate buy-in by comparing social media to other media, highlighting how competitors are using social, and finding missed opportunities. It also addresses properly organizing teams to participate in social media by identifying key stakeholders, listing participating employees, and defining roles and goals for social media use across departments. The meeting aims to get internal agreement to expand social media adoption and participation in a coordinated way.
Introduction to Developing a Social Media Strategy for Cambridge Nonprofit Or...
Introduction to Developing a Social Media Strategy for Cambridge Nonprofit Or...Cambridge Community Television
This workshop is designed to help you develop a social media workflow for your organization. Topics include: how to develop a communications strategy, how to generate followers and stimulate discussion, how to create a social media identity, how to manage your time, and how to measure success. Examples will be presented at every stage to help you envision a successful strategy using social media tools.
This workshop was presented at Cambridge Community Television on Thursday, January 21, 2010.Savvy Media & PR: The New Media
Presentation looking at the intersection of Social Media, New Media and PR that come together to create "New PR" and what it means for the Nonprofit sector.
The Data Informed Nonprofit: SalesForce Foundation Webinar
The document discusses how nonprofits can become more data-informed organizations by following a "crawl-walk-run-fly" model of increasing their use and maturity of data practices over time. It provides examples of practices at each level from basic, inconsistent data collection to advanced use of data visualization and real-time reporting. Key recommendations include starting with small pilots to build measurement habits, identifying the right metrics and tools for goals, and ensuring data is used for decision-making and continuous improvement. The overall message is that nonprofits can strengthen their impact by gradually increasing their ability to collect, analyze, and apply insights from data.
North Carolina Tech For Good Workshop
The document summarizes a workshop on becoming a networked nonprofit through effective use of digital strategies and social media. It discusses defining characteristics of networked nonprofits, assessing organizational maturity in social media practices, and developing SMART social media strategies and content plans. Attendees learned about monitoring conversations, engaging champions, and creating editorial calendars to guide strategic social media engagement and improve nonprofit goals and outcomes.
Social Media Strategy and Activities Planning
This document provides an overview of developing an effective social media strategy and related activities. It discusses forming a strategy by identifying objectives, evaluating objectives and organizational readiness, and identifying timelines. It also discusses measuring success through defining metrics, establishing baselines, gathering feedback, and using analytics tools. Finally, it outlines tactics for social media activities including developing an authentic voice, sharing content, and participating in conversations across different social media channels and platforms. The overall message is that an integrated social media strategy and plan is important for achieving organizational goals.
Social Media For Government
The document provides guidance on developing an effective social media strategy, including:
1) Preparing by determining goals, resources, policies, target audiences, and starting platforms.
2) Choosing a starting platform based on targets, such as Facebook, YouTube, or Twitter.
3) Paying attention to discussions about your organization and industry on social media.
4) Participating in conversations to engage audiences.
Olivier Blanchard Presentation from SMIATL 2010
Olivier Blanchard Presentation from SMIATL 2010Center for Sustainable Journalism at Kennesaw State University
Olivier Blanchard's presentation from the Advanced Social Media Bootcamp at the Social Media Integration Conference in Atlanta, GA on October 22, 2010.Similaire à Project Template (20)
What Are 8 Steps To A Successful Social Campaign Plan And Checklist? #slideshow
What Are 8 Steps To A Successful Social Campaign Plan And Checklist? #slideshow
How To Create Meaningful Constituent Relationships Webinar featuring 2Dialog ...
How To Create Meaningful Constituent Relationships Webinar featuring 2Dialog ...
Social Media for Presenting and Touring: From Experiment to Strategy
Social Media for Presenting and Touring: From Experiment to Strategy
What Are 7 Steps Every Social Strategist Must Take To Help Their Organization...
What Are 7 Steps Every Social Strategist Must Take To Help Their Organization...
Introduction to Developing a Social Media Strategy for Cambridge Nonprofit Or...
Introduction to Developing a Social Media Strategy for Cambridge Nonprofit Or...
The Data Informed Nonprofit: SalesForce Foundation Webinar
The Data Informed Nonprofit: SalesForce Foundation Webinar
Plus de Noel Hatch
How do we shift to community-led research
This document provides an agenda for a meeting on community-led research. The meeting will include project overviews, breakout sessions on various themes of community-led research, and a wrap-up. Breakout sessions will focus on developing culturally appropriate research methods, working with communities, making equal research partnerships, letting communities decide research topics, and using community knowledge for change. The goal is to share learning and build connections to better understand and support community-led research.
Future of Participation - Shaping the Levers.pptx
https://www.eventbrite.com/e/shaping-the-levers-how-can-councils-partners-shape-places-with-residents-tickets-660301829547?aff=odcleoeventsincollection&keep_tld=1
Survey of Londoners 2
Barry Fong, Principal Social Policy Analyst at the Greater London Authority (GLA) will take us through the Survey of Londoners 2021-22. Conducted at the end of 2021, so just before the full effects of the cost-of-living crisis began to set in, it was commissioned to provide vital evidence on key social outcomes for Londoners, following the onset of COVID-19 and associated restrictions.
A similar survey was conducted in 2018-19, so this survey would show how things had changed in the capital since then.
Barry will go through some of the key findings from the survey before handing over to Michael Cheetham and Ellen Bloomer from the North East London Integrated Care Board, who collaborated with local authority partners to fund a sample boost for the survey within North East London. They will explain how they used the data, including the analyses, the results and how this impacted strategy and practice.
Survey of Londoners - 1
Barry Fong, Principal Social Policy Analyst at the Greater London Authority (GLA) will take us through the Survey of Londoners 2021-22. Conducted at the end of 2021, so just before the full effects of the cost-of-living crisis began to set in, it was commissioned to provide vital evidence on key social outcomes for Londoners, following the onset of COVID-19 and associated restrictions.
A similar survey was conducted in 2018-19, so this survey would show how things had changed in the capital since then.
Barry will go through some of the key findings from the survey before handing over to Michael Cheetham and Ellen Bloomer from the North East London Integrated Care Board, who collaborated with local authority partners to fund a sample boost for the survey within North East London. They will explain how they used the data, including the analyses, the results and how this impacted strategy and practice.
How can humanities research contribute to policy 2
This research into the COVID-19 pandemic has radically changed how academic researchers engage with policymakers by sharing findings quickly. It has built strong long-term relationships across the UK and shown how arts-based research methods can capture complex experiences to help create more effective policies that support recovery and resilience.
How can humanities research contribute to policy 1
There is always a danger that the humanities are overlooked in favour of the social sciences or ‘hard’ sciences in research-policy engagement, when the former have an important role to play.
The session will provide case studies and a facilitated discussion to better understand the potential implications and challenges for policymakers of engaging with humanities researchers.
The London Strategy and Policy Network and the London Research and Policy Partnership invite you to join a session to explore the contributions that humanities research can make to policy by bringing together humanities researchers and policymakers from across the capital and beyond.
Welcome and introduction (1:00 – 1:10pm)
Chaired by:
Professor Ben Rogers, Professor of Practice, University of London & Bloomberg Fellow to LSE Cities
Overview: How can humanists and policymakers work together? Benefits and opportunities of humanities research and policy engagement (1:10 – 1:20pm)
Presented by:
Jo Fox, Pro Vice-Chancellor (Research & Engagement) & Dean, School of Advanced Study, University of London.
Case study 1: Lessons from ‘The Pandemic and Beyond: the Arts and Humanities Contribution to Covid Research and Recovery (1:20 – 1:30pm)
Presented by:
Pascale Aebischer, Professor of Shakespeare and Early Modern Performance Studies, University of Exeter and PI of The Pandemic and Beyond: the Arts and Humanities Contribution to Covid Research and Recovery, University of Exeter.
Case study 2: Place-making, diversity and co-production: making visible the layers of London (1:30 – 1:40pm)
Presented by:
Justin Colston, Senior Lecturer at Institute of Historical Research, University of London.
Q & A / Discussion (1:40 - 1:55pm)
Closing remarks (1:55 - 2pm)
ABOUT LRaPP:
London Research and Policy Partnership (LRaPP) is a new partnership aimed at promoting greater synergy between London government and the academic research community.
The Partnership is evolving among movements bringing universities and local communities, cities and regions closer together - the ‘civic universities agenda’. It encourages universities to use their expertise and organisational resources to address pressing public policy challenges.
There are many examples of London's academics and public sector working together. Yet, most of these relationships develop in an ad hoc way. LRaPP takes a systematic approach through proactive and sustained engagement between the university and government sectors.
London Strategy and Policy Network
This network brings together people working in policy & strategy working in local government across London to learn new insights on cross-cutting issues and new methods in how to develop insight, policy, strategy & change.
This helps them support their organisations make sense of how to tackle issues which cut across various services and that require a whole system approach across local places to tackle.
Universal Work Service for London Policy & Strategy Network
Universal Work Service for London Policy & Strategy Network
https://www.eventbrite.co.uk/o/london-policy-amp-strategy-network-31019071129
Equalities Diversity Inclusion Engagement
https://www.eventbrite.co.uk/o/london-policy-amp-strategy-network-31019071129
Engaging Young People and LGBTQ+
The document summarizes community engagement efforts in Islington, London from December 2021 to May 2022 aimed at understanding inequality. Over 6,000 local people participated in surveys, workshops, focus groups, and other activities to share their experiences and perspectives. Key engagement approaches included self-facilitated discussions in schools with over 600 young people, puppetry and filmmaking workshops exploring issues with students with special needs, and a documentary film project in which LGBTQ+ residents were trained to create films about their own experiences of inequality. The engagement informed the development of recommendations to address inequality in Islington.
Citizens Assembly - 15 Minute Neighbourhood
The document summarizes the progress and key activities of the Citizens' Assembly in Newham, London. It discusses the assembly's focus on developing 15 Minute Neighbourhoods, where residents can access everyday services within a 15 minute walk. It provides details on the assembly stages, expert speakers, evidence shared, and improvements made to engage residents and develop policy recommendations on delivering 15 minute neighbourhood principles in Newham.
Governance beyond Government
The document discusses lessons about governance from third sector organizations. It finds that these organizations are shifting away from lack of transparency, rigid hierarchies, and gatekeeping, toward practices like accountability, decentralization, relational leadership based on consent. Key lessons include the importance of culture that encourages challenge, transparency to enable accountability, and striking a balance with structure to avoid recreating hierarchies when large organizations decenter power.
London Research & Policy Partnership
The London Research and Policy Partnership (LRaPP) aims to facilitate collaboration between academic researchers and London policymakers to address major social, economic, and environmental challenges facing the city. It will act as a broker to connect experts with policy gaps and support joint projects, placements, and research. An initial focus includes issues like inequality, economic recovery from Covid, climate action, and skills development.
UCL Local research & policy collaboration
UCL has engaged in several local policy collaborations in London:
1. UCL supported a workshop and advisory board for Waltham Forest's state of the borough report and equity approach.
2. UCL delivered roundtables on good work for Islington's agenda and scoped a policy challenge.
3. UCL partnered with Camden Council on an internship program.
UCL also brokered connections for academics to contribute to climate initiatives in Hackney and Harrow. UCL delivered a roundtable for Newham Council's 15 minute neighborhoods plan.
CAPE is developing a fellowship program to enhance evidence-based decision making for local authorities through interaction with other universities and mobilizing
How can we support innovation to help people on low incomes?
The Workertech Partnership is a 3-year program by the Resolution Foundation to invest in social ventures that use technology to improve the lives of low-paid and insecure workers. It aims to help workers gain skills, a voice in the workplace, better job opportunities and work conditions. The program invests in startups and builds an ecosystem through events and research to understand workers' experiences. Current portfolio companies are developing tools for skills tracking, job comparisons, organizing workers, and supporting carers. The next steps include more ecosystem building activities and measuring the program's impact on workers.
Applying Community Insights into Policy
The document outlines plans by the London Policy and Strategy Network to better connect community insights to policy development. It discusses establishing an Insights Hub to showcase non-traditional community data, a learning network to share best practices, and supporting peer research. The network aims to improve how insights are collected, used, and embedded in policy by rebalancing power dynamics and valuing lived experience. It provides examples of past initiatives and outlines pilots for the Insights Hub and learning network to strengthen the connection between community voices and policymaking.
Civic Strengths Index
- The document aims to develop a definition of civic strength, understand its contributing domains in London, measure its distribution, and support the Building Strong Communities mission.
- It creates a Civic Strength Index framework measuring relationships/social capital, democratic engagement, and public/social infrastructure to provide a new lens for understanding community strengths.
- The index identifies data gaps that need filling to have a complete picture of civic strength distribution across London and support areas of opportunity.
Local Government Commission 2030
The APSE Local Government Commission 2030 report makes recommendations to revitalize and strengthen local government in the UK over the next decade. It calls for (1) enshrining local government's role and powers in a new constitutional settlement, (2) devolving more powers and services to local control through new Devolution Bills, and (3) establishing a long-term, sustainable funding model to ensure local authorities have sufficient resources to meet community needs. The report is based on extensive consultation and aims to address issues like inadequate funding, lack of democratic accountability, and workforce challenges facing local government.
15 Minute Neighbourhoods - University of the Arts - Group 3
Here are potential responses to your questions:
- While keeping the overall design grounded and realistic, incorporating some speculative/futuristic elements could help envision possibilities and spark imagination. Balance is key.
- Designing one flagship space as a proof of concept is realistic, but considering connections to the wider neighborhood context is important for accessibility and community buy-in.
- Reaching out directly to residents for input is ideal, but the council may have privacy concerns. Partnering with local community organizations who already have relationships/trust could be a good alternative for gathering perspectives.
- When contacting residents, framing it as student/academic research for a potential future council project, rather than a definite council initiative, allows for open discussion
Neighbourhood Facilities
This document provides maps that outline key neighborhood facilities within a 15 minute walking boundary. It displays various neighborhood facilities to give an overview of their locations. The maps also show parks and green spaces, indicating individual entrances and the 15 minute walking areas around each.
Plus de Noel Hatch (20)
How can humanities research contribute to policy 2
How can humanities research contribute to policy 2
How can humanities research contribute to policy 1
How can humanities research contribute to policy 1
Universal Work Service for London Policy & Strategy Network
Universal Work Service for London Policy & Strategy Network
How can we support innovation to help people on low incomes?
How can we support innovation to help people on low incomes?
15 Minute Neighbourhoods - University of the Arts - Group 3
15 Minute Neighbourhoods - University of the Arts - Group 3
Dernier
IEA World Energy Investment June 2024- Statistics
IEA World Energy Investment Report 2024
Publication: June 2024
How To Cultivate Community Affinity Throughout The Generosity Journey
This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters — emphasizing trust, engagement, and community!
Awaken new depths - World Ocean Day 2024, June 8th.
UN WOD 2024 will take us on a journey of discovery through the ocean's vastness, tapping into the wisdom and expertise of global policy-makers, scientists, managers, thought leaders, and artists to awaken new depths of understanding, compassion, collaboration and commitment for the ocean and all it sustains. The program will expand our perspectives and appreciation for our blue planet, build new foundations for our relationship to the ocean, and ignite a wave of action toward necessary change.
Bangladesh studies presentation on Liberation War 1971 Indepence-of-Banglades...
Bangladesh studies presentation on Liberation War 1971
RFP for Reno's Community Assistance Center
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
Antyodaya saral portal haryana govt schemes
The Antyodaya Saral Haryana Portal is a pioneering initiative by the Government of Haryana aimed at providing citizens with seamless access to a wide range of government services
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
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本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
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四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
Border towns and spaces of (in)visibility.pdf
This report explores the significance of border towns and spaces for strengthening responses to young people on the move. In particular it explores the linkages of young people to local service centres with the aim of further developing service, protection, and support strategies for migrant children in border areas across the region. The report is based on a small-scale fieldwork study in the border towns of Chipata and Katete in Zambia conducted in July 2023. Border towns and spaces provide a rich source of information about issues related to the informal or irregular movement of young people across borders, including smuggling and trafficking. They can help build a picture of the nature and scope of the type of movement young migrants undertake and also the forms of protection available to them. Border towns and spaces also provide a lens through which we can better understand the vulnerabilities of young people on the move and, critically, the strategies they use to navigate challenges and access support.
The findings in this report highlight some of the key factors shaping the experiences and vulnerabilities of young people on the move – particularly their proximity to border spaces and how this affects the risks that they face. The report describes strategies that young people on the move employ to remain below the radar of visibility to state and non-state actors due to fear of arrest, detention, and deportation while also trying to keep themselves safe and access support in border towns. These strategies of (in)visibility provide a way to protect themselves yet at the same time also heighten some of the risks young people face as their vulnerabilities are not always recognised by those who could offer support.
In this report we show that the realities and challenges of life and migration in this region and in Zambia need to be better understood for support to be strengthened and tuned to meet the specific needs of young people on the move. This includes understanding the role of state and non-state stakeholders, the impact of laws and policies and, critically, the experiences of the young people themselves. We provide recommendations for immediate action, recommendations for programming to support young people on the move in the two towns that would reduce risk for young people in this area, and recommendations for longer term policy advocacy.
在线办理(ISU毕业证书)爱荷华州立大学毕业证学历证书一模一样
学校原件一模一样【微信：741003700 】《(ISU毕业证书)爱荷华州立大学毕业证学历证书》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
【主营项目】
一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
快速办理(UVM毕业证书)佛蒙特大学毕业证学位证一模一样
学校原件一模一样【微信：741003700 】《(UVM毕业证书)佛蒙特大学毕业证学位证》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
【主营项目】
一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
G7 Apulia Leaders Communique, 14th June 2024
G7 Apulia Leaders Communique, June 2024
" The present Canon of the West"
PUBLIC FINANCIAL MANAGEMENT SYSTEM (PFMS) and DBT.pptx
PUBLIC FINANCIAL MANAGEMENT SYSTEM (PFMS) and DBT - EXPLANATION
karnataka housing board schemes . all schemes
The Karnataka government, along with the central government’s Pradhan Mantri Awas Yojana (PMAY), offers various housing schemes to cater to the diverse needs of citizens across the state. This article provides a comprehensive overview of the major housing schemes available in the Karnataka housing board for both urban and rural areas in 2024.
Indira awas yojana housing scheme renamed as PMAY
Indira Awas Yojana (IAY) played a significant role in addressing rural housing needs in India. It emerged as a comprehensive program for affordable housing solutions in rural areas, predating the government’s broader focus on mass housing initiatives.
2024: The FAR - Federal Acquisition Regulations, Part 40
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
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PUBLIC FINANCIAL MANAGEMENT SYSTEM (PFMS) and DBT.pptx
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2024: The FAR - Federal Acquisition Regulations, Part 40
2024: The FAR - Federal Acquisition Regulations, Part 40
Project Template
- 1. Name of your idea What is the name of your solution? Purpose What issue/s does it help solve? What are the symptoms of this issue? What underlying factors are affecting the issue? How does it help solve the issue/s? More information on how to: Identify what issues to focus on Define the cause of the problem Interview people to find out the issue Observe the interactions in your neighbourhood Identify the systemic problem affecting the issue Identify the network effects of the issue More information on how to: Use keywords to structure the analysis of your insights Make sense of the insights Frame the issue Principles What principles underpin your solution? More information on How to develop design principles How design principles have been used
- 2. Customers Customer Relationships What target audience/s would it help? What target audiences do you already have a relationship with? What kind of relationship do you have with them? What are their needs & assets? How will you interact with your target audience/s? What channels will you use? How will build and grow your relationship with them? More information on how to Identify the people you want to work with Put yourself in the shoes of your target audiences Create personas to understand your target audiences More information on how to: Work out the motivations of the people you interact with Make sense of the neighbourhood you’re working in Reach out to your audiences Impact Measures What impact will the solution have on the target audience/s? How will you measure the impact? How often will you measure it? Who will measure it? More information on how to: Develop a theory of change to define your impact Identify the network effects of your solution 2
- 4. Activities What activities will you carry out to develop the solution? More information on how to: Plan the phases of developing your ideas Rethink how you can use the resources around you Select ideas on what activities to carry out Develop workshops to bring people together Develop a prototype on how it looks Develop a prototype on how it works Team development Roles How will you build and develop your team? What skills do you need to deliver the activities? What roles do you need on your team? More information on how to build your team and develop your team
- 5. Resources Support What resources do you have to develop it? What support do you need to take it further? Cost Revenue How much will the activities cost? How will you fund the development of the solution? (How) will you generate revenue? Sustainability Lessons How will you develop it further? What will you deliver in 3, 6 and 12 months? How will you learn lessons as you progress? How will you capture feedback? How will you use the feedback?