How should publishers handle the slow death of 3rd party cookies? What do they need to do to leverage their first party data? How can machine learning / artificial intelligence help? Learn in our webinar.
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12. PUBLISHERS
Understand their conten
t
Have relationships with their reader
s
Know their reader
s
Are responsible to their reader
s
CAN TAKE ADVANTAGE OF 3RD PARTY COOKIES’ END
15. e
Can support all the functions that
3PCs d
o
In some aspects better than 3PCs
X Can be seen as violating privac
y
X Not supported by some vendors
(namely Google
)
X Not available for all traf
fi
c
Trying to keep the status quo
17. DETERMINISTIC IDS / LOGINS
Very good persistency cross-site
and cross-device capabilitie
s
Can be paired to advertisers’ CRM
X Only available for small portion of user
s
X Can be considered asi privacy violation
when widely broadcasted
User e-mail address or other persistent personal id can be used as base for iden
ti
ty.
Example: Universal ID 2.0
18. PROBABILISTIC IDS
Wider coverage of user base than
login id
s
Enables cross-site identi
fi
cation
X Not 100 % accurat
e
X Not available for all traf
fi
c
X Can be considered as privacy violation
when not fully disclosed
Iden
ti
fying the user by analysing behaviour or other signals.
Example: ID5
19. 1ST PARTY IDS
Wide coverage of traf
fi
c
Easy implementatio
n
Very good for large sites with many
page views / user
X No cross-site identi
fi
catio
n
X Can be restricted by browsers
Randomly-generated IDs stored in 1st party cookies.
23. PRIVACY SANDOBX – FLOC
Can be a useful signal for
behavioural targeting
X Publisher do not control i
t
X May cause data leakage for publishers
with high-value asset
s
X Questionable from privacy-perspectiv
e
X Not available for all users
The browser segments user to cohorts with similar online behaviour
and makes the cohort-id available via an API.
30. SUMMARY
The ad tech landscape is changing
.
New opportunities for publishers to leverage 1st party data are emerging
.
AI / machine learning help to extract value.
31. WHAT CAN YOU DO NOW
Establish ID strategy
.
Build a data lake to collect your data
.
Build ML models to analyse your audience and content data
.
Activate your data through ad technologies.
We are here to help.
Build the tech-stack and key competence!
39. 2) DERIVING THEIR AI-DRIVEN ATTRIBUTES
FROM 360° BEHAVIOUR JOURNEYS
Football Cars Cars Cars
Football Football Cars Fashion
Football Fashion Fashion Fashion +Fashion
Customer123
Customer124
Customer125
Customer126
…
Football Football Football Football +Football
+Cars
x
AI
Our product = 160+ algorithms
& framework to build more
Geo / demo
• Age
• Gender
• Address / permanent
residence
• Location at a time of filling
out the form
Life stages
• Planning a wedding
• Recently divorced
• Baby birth
• Student
• Family
• Retired
Lifestyle
• Hipsters
• Commuting to work
• Travel a lot
• Tech savvy
• Luxury fashion
• Foodies / coffee lovers
• Apple / Android
• Chrome / Safari / other
browsers
• Expensive / cheap device
Interests
• Technologies
• Politics
• Books and literature
• Cars
• Home and garden
• Financial products
• Sports
• Travel
Digital maturity
• High/mid/low
• Early adopter
Digital behaviour
• Online (web, social media, e-
mail etc.) activity
• Digital ptb models
• Product browsing
• Web content browsing
• Time and day of visit
• Number and type of devices
Funnel stage
• First-time visitor (later
returned)
• One-off visitor (never came
back)
• Engaged visitor
• Existing customer
• Regular noc-client visitor
Income & Wealth
• High income
• Low income
• Maternity leave
• Investor
• Manager
Purchase intentions
• Searching for a car
• Buying a house
• Seeking flights
• Getting car insurance
Call to action preferences
• E2E Digital
• Inbound call
• Branch visit
+ YOUR
CUSTOM ONE
40. 3) SCALING INSIGHT FROM SELECTED JOURNEYS (E.G. 5 %) TO ENTIRE BASE BY ML/AI
SEED AUDIENCE
(e.g. CLICKED ON
„SAMSUNG S21“ )
PROB TO CONVERT
(0.6)
PROB TO CONVERT
(0.01)
Machine Learning
model
= rules & weights to
calculate similarity score
<0.5 interested in footbal + 2x more visiting
from iphone + reading at least 5x in a night….
„Doing lookalike“
(Scoring each user by ML-model)
= calculatinig similarity score = probability
50. Today‘s Agenda
1. Introductions // 5 min
2. About DataSentics & How we work // 5 min
3. How we understand the market situation (Publishing industry) // 5 min
4. Deep dive into Adpicker // 15-25 min
1. Optimal utilization of behavioural user data
2. Personalized advertising in a post 3rd-party cookie world
3. Integration of paid content and advertising into an optimally monetized user experience
5. Business model & Discussion // 5+ min
51. Making data science and machine learning have a real impact on organizations: optimize and
automate the thousands/millions of small decisions you do everyday
Gold partner &
Partner of the Year 2020 Professional partner
4th fastest growing in CE
Rising stars award
Partners &
Awards:
Selected
Customers:
The Family
10+
product
owners
50+
Machine learning /AI /Data
science specialists
30+
Software engineering
Cloud specialists
15+
360° Campaign
specialists
DataSentics PX
Personalization
for Banking and
Insurance
DS Innovate
AI/ML driven
innovations &
startups
DS TechScale
Platforms for AI
applications
DS InRetail
Improving the
customer shopping
experience
Adpicker
Ad Innovations
and managed
services
52. DataSentics PX
ü Your partner for building
modern AI-driven
personalization in retail
banking & insurance
(joint-team cooperation)
ü Persona 360 product suite
(In your environment,
transparent, full control,
collaboration ready)
360° PERSONALIZED EXPERIENCE
(CONNECTING THE DIGITAL & CRM USING ML/AI)
Machine
learning & AI
Siloed data
180° GOLDEN RECORD OF CUST.
Digital
channels
Classic CRM /
core systems
Digital marketing
tools
CRM/MA tools
EXISTING CUSTOMERS
ONLINE ADS
(SEARCH & DISPLAY
& SOCIAL)
OWN WEBSITE & SALES
INTERACTIONS
MOBILE APP
INTERACTIONS
CLIENT ZONE,
MY ACCOUNT
& CHAT INTERACTIONS
DETAILED TRANSACTIONAL DATA,
NPS, CUSTOMER RESEARCH,
GEO-DATA, TV, PARTNERS,
VOICE, CHATS, REVIEWS…
EMAILING /
SMS / PUSH
BRANCHES
& SALES NETWORKS
BASIC
TRANSACTIONAL/
CLAIM HISTORY
CALLCENTRUM
DATA / CALL
LOGS
360° CUSTOMER DATA MODEL & JOURNEYS
… …
…
Partners & technologies:
Selected Customers in Europe:
Breaking silos between digital and CRM: changing the mindset of campaign teams by a new workflow,
democratization of AI-insights across digital and offline
Setup the deanonymization of „Cookie-style“ IDs from digital technologies vs. existing client IDs
Personalization for existing customers: Enrich CRM by „softer“ lifestyle/need triggers using AI-models
for detecting key behaviour changes in Digital channels
Personalization for new customers: Microtargeting of Digital campaigns based on AI-identified key
characteristics of the best existing customers
NEW CUSTOMERS /
ANONYMOUS
53. DataSentics
inRetail
Selected Customers:
DS inRetail Products and Solutions
ü Your partner for building
modern AI-driven
solutions in retail
(joint-team cooperation)
ü Several pre-build
solutions (In your
environment,
transparent, full control,
collaboration ready)
ü Long-term experience
from various retail clients
(experience from both –
online and offline world)
Vision:
Get closer to your customers both in digital and physical world
Digital non-client & client behavior
Classic client profile
New
opportunities
Advisory powered
e-commerce
AI product targeting
Personalized 360
experience
Become a place where users
get inspiration and choose
their products (not on other
sites, but on your e-shop)
Cover the whole customer
journey
Producers want to get a closer
relationship with their customers;
retailers can help them. We help you
personalize as banks do and monetize
your loyalty and digital data
We help you to get closer to your
customers by targeting your
products on all the physical levels
–products on shelves, placement in
stores, placement of your outlets
54. Persona-style audiences using 1st party data & lookalikes of registered profiles
Transparent lookalikes of 100k+ registered/subscriber people to entire visitor base using tailored AI/ML algorithms.
Enabling building of tailored data-driven audiences for key advertisers.
2nd largest Austrian Publisher
Selected customer success stories from Ad industry
„Persona-style“ audience management using ML/AI on top of Adserver raw data
Automatically processing Billions of ad impressions. Behavioural profiling of cookies (interest, income, socio demographics,
etc.) to enable smart Persona-style targeting for key clients and campaigns. Reselling for extra revenue to current customers.
Rolled to 3 countries, so far:
Austria (Vienna - iProspect),
Czech Republic (Prague –
Adexpres)
SK (iprospect)
Fan 360° and personalized campaigns for partners (media agency & publisher)
Supporting business decisions/actions across CFG by Fan 360° profile data & insights. Personalized FRM campaigns (Email,
SMS, Cityzens widgets, push…). Stitching data across multiple systems, teams living in separated silos. Feeding data/triggers
to maximize value of marketing tools (e.g. SalesForce campaign, FB campaigns,…)
61. Time consuming to „try“ manage it
(e.g. 2h to maintain x 100 audiences.)
BRANDS STILL WANT TARGETED CAMPAIGNS… (PERSONAS, …)
Perf/Quality issues (wrong assumptions,
not learning from data)
Blackbox for advertisers (why this
audience?)
MEDIA AGENCIES ARE SELLING
3RD PARTY AUDIENCES...
This „party“ is ending…
62. WEBSITE, APPS BEHAVIOURAL DATA
– user level web interaction table
Food for ML/AI
From Tools like…
Adobe analytics, Mixpanel, Webtrekk… or similar
65. 1) CREATING 360° BEHAVIOUR JOURNEYS
Customer (up to) 360° behaviour / journeys
WEB
INTERACTIONS
AD
INTERACTIONS
REGISTRATIONS/
SUBSCRIPTIONS
66. 2) DERIVING THEIR AI-DRIVEN ATTRIBUTES
FROM 360° BEHAVIOUR JOURNEYS
Football Cars Cars Cars
Football Football Cars Fashion
Football Fashion Fashion Fashion +Fashion
Customer123
Customer124
Customer125
Customer126
…
Football Football Football Football +Football
+Cars
x MACHINE
LEARNING
Our product = 160+ algorithms
& framework to build more
Geo / demo
• Age
• Gender
• Address / permanent residence
• Location at a time of filling out
the form
Life stages
• Planning a wedding
• Recently divorced
• Baby birth
• Student
• Family
• Retired
Lifestyle
• Hipsters
• Commuting to work
• Travel a lot
• Tech savvy
• Luxury fashion
• Foodies / coffee lovers
• Apple / Android
• Chrome / Safari / other
browsers
• Expensive / cheap device
Interests
• Technologies
• Politics
• Books and literature
• Cars
• Home and garden
• Financial products
• Sports
• Travel
Digital maturity
• High/mid/low
• Early adopter
Digital behaviour
• Online (web, social media, e-mail
etc.) activity
• Digital ptb models
• Product browsing
• Web content browsing
• Time and day of visit
• Number and type of devices
Funnel stage
• First-time visitor (later returned)
• One-off visitor (never came back)
• Engaged visitor
• Existing customer
• Regular noc-client visitor
Income & Wealth
• High income
• Low income
• Maternity leave
• Investor
• Manager
Purchase intentions
• Searching for a car
• Buying a house
• Seeking flights
• Getting car insurance
Call to action preferences
• E2E Digital
• Inbound call
• Branch visit
+ YOUR
CUSTOM ONE
67. 3) SCALING INSIGHT FROM SELECTED JOURNEYS (E.G. 5 %) TO ENTIRE BASE BY ML/AI
SEED AUDIENCE
(e.g. CLICKED ON
„SAMSUNG S21“ )
PROB TO CONVERT
(0.6)
PROB TO CONVERT
(0.01)
Machine
learning the
insights
(ML-model)
Lookalike/Scoring
(using ML-model)
68. DATA-DRIVEN MEDIA PLANING &
TARGET GROUP EXPLORATION
= SEXY FOR BRANDS („DATA-DRIVEN RESEARCH“)
= NO BLACKBOX
= 1ST PARTY DATA BASED
71. Select campaign goal
„Seed“
(e.g. People who
converted/purchesed…)
Execute targeted
campaign
(export to ad tech)
= YOUR NEW PROPOSITION FOR BRANDS
WE COVER IT END TO END
Or
similar…
Media plan / audience learned from data
by AI
(= Real personas)
1. 2. 3.
Your existing tools
Our Managed services
(Campaign & Data specialists)
Our Business network (demand for this service)
(Dentsu, Asahi, CS, Moneta, Samsung, Microsoft, Koop, …)
YOUR NEW USP (VS. PUBLISHERS, ALZA, MALL, …)
HIGHER PERFORMING ADS (BRAND, PERF…)
CAN BE USED TO GROW REGISTERED/SUBCRIBERS
&
MediaSentics
agency
(ex Adexpres
experts)
Our Product & platform (Adpicker)
(Models, algorithms, …)
„Reselling“ it
-> via our business
network
0.