2. Quality Management
Quality standards
Provides requirements, specifications, or guidelines to ensure that products, processes, or
services are fit for achieving the desired outcome.
These standards must be met in order for the product, process, or service to be considered
successful by the organization and the customer.
Setting quality standards with your team and your customer at the beginning of your project.
Well-defined standards lead to less rework and schedule delays throughout your project.
Quality planning
Actions of you or your team to establish and conduct a process for identifying and
determining exactly which standards of quality are relevant to the project as a whole and
how to satisfy them.
Plan the procedures to achieve the quality standards for your project.
3. Quality Management
Quality assurance, or QA
Review process that evaluates whether the project is moving toward delivering a high-quality service or product.
Regular audits to confirm that everything is going to plan and that the necessary procedures are being followed.
Quality assurance helps getting the exact product you contracted for.
Quality control, or QC,
Monitoring project results and delivery to determine if they are meeting desired results.
It includes the techniques that are used to ensure quality standards are maintained when a problem is identified.
Quality control is a subset of quality assurance activities.
While QA seeks to prevent defects before they occur, QC aims to identify defects after they have happened and
also entails taking corrective action to resolve these issues.
4. ASQ QUALITY STANDARDS
Standard: Quality Management-ISO 9000,ISO 9001
Auditing - ISO 19011
Environmental Management-ISO 14000 ,ISO 14001
Risk Management- ISO 31011
Social Responsibility-ISO 26000
Sampling by Attributes-Z1.4
Sampling by Variables-Z1.9
Food Safety-ISO 22000
5. Quality Control Plans
1.Quality control plans generally include detailed information on:
2.Overview of background, need, scope, activities, and important dates or deadlines
3.Organizational structure or org chart detailing necessary team members, including external vendors
4.Each team member’s responsibilities and qualifications necessary to fulfill stated duties
5.Work verification -Makers and Checkers
6.Supplier standards by contract such as ISO 9001:2015
7.Qualified suppliers
8.Testing parameters
9.Performance standards and how performance will be documented
10.Acceptance criteria
11.Deliverables
12.A feedback mechanism for internal and/or external customer feedback
13.Quality control procedures
14.Audits
15.Training (e.g., overview, job-specific, or refresher training)
16.Corrective action and preventive actions, including the person(s) responsible for CAPA
17.Suggested corrective action
18.Required notifications
19.Any references or related materials, including performance ratings or performance reports
