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© 2017 Intermountain Impact Investments. All Rights Reserved. 1
Social Network Analysis
Mapping Your Nonprofit's Connections 501 Talks Tech by Lawson F. Knight
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
Agenda
● Why Social Network Analysis should matter to your nonprofit
● Understand what a Network Map is, and how to decode one
● Tutorial
● Questions to pose for your analysis
● Sourcing data
● Preparing and loading your data
● Visualizing your network data
● Where to learn more
© 2017 Intermountain Impact Investments. All Rights Reserved. 3
The Networked Nonprofit by Beth Kanter
Nonprofits need to work less like isolated
institutions and more like networks
© 2017 Intermountain Impact Investments. All Rights Reserved. 4
Always design a thing
by considering it in its
next larger context – a
chair in a room, a room
in a house, a house in
an environment, an
environment in a city
plan.
–ELIEL SAARINEN
© 2017 Intermountain Impact Investments. All Rights Reserved. 5
Let’s Make a Network!
© 2017 Intermountain Impact Investments. All Rights Reserved. 6
Texas Hill Country
No fewer than 160 different
governmental and non-
governmental organizations, state
and federal agencies, universities,
landowner associations, and NGOs
are working to preserve Texas Hill
Country’s ecological and cultural
characteristics. Stakeholders span
10 different organizational
categories, from community-
based organizations to land trusts.
Source: SSIR Source: Wimberley, Wikipedia
© 2017 Intermountain Impact Investments. All Rights Reserved. 7
Types of Networks
● Relationship networks
● Support networks
● Action networks, and
● Formal networks.
June Holley,
Network
Weaver
Network weavers are people who intentionally and informally - and often serendipitously -
weave new and richer connections between and among people, groups, and entities in
networks. They also weave new and richer connections between among networks.
© 2017 Intermountain Impact Investments. All Rights Reserved. 8
n(n-1)
© 2017 Intermountain Impact Investments. All Rights Reserved. 9
Source: NTEN
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
0
Clarify
Purpose
Convene the
Right People
Cultivate
Trust
Coordinate
Actions
Collaborate
Generously
Source: Converge
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
1
Decoding the Network Map
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
2
Anatomy of a
Social Network
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
3
Additional Nomenclature
Edge(s) Vertex/Vertices
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
4
Tutorial
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
5
Clarify Purpose: What questions are you trying to answer?
●Whom do you typically turn to for help in
thinking through a new or challenging
problem at work?
●Whom are you likely to turn to in order to
discuss a new or innovative idea?
●Whom do you typically give work-related
information?
●Whom do you turn to for input prior to
making an important decision?
●Whom do you feel has contributed to your
professional growth and development?
●Whom do you trust to keep your best
interests in mind?
Clarify
Purpose
Convene the
Right People
Cultivate
Trust
Coordinate
Actions
Collaborate
Generously
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
6
Exercise
What kind of network would you map? What questions do you need to answer?
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
7
Cultivate Trust: Duplicate the Exercise
Clarify
Purpose
Convene the
Right People
Cultivate
Trust
Coordinate
Actions
Collaborate
Generously
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
8
Low tech approach
Sticky Notes & Sharpies Transcribe in Bubble.us
Source: Beth Kanter
© 2017 Intermountain Impact Investments. All Rights Reserved. 1
9
Sourcing the Data
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
0
Sourcing the Data
Survey Instrument
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
1
Preparing and Loading your Data
Relationship data and attributes
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
2
Getting the tool
●Visit
www.smrfoundation.org
●Click to the installation page and
follow instructions.
●NOTE: NODExl requires use of Microsoft
Windows™ (XP, Vista, 7, 8, 10) and
Microsoft Office™ (2007, 2010, 2013,
2016)
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
3
Loading Data
●Fill or paste in columns of
relationship data (i.e., edge
list data) in the Edges
worksheet
●Unique values used in
Column A and that appear
again Column B values must
be identical for them to map
correctly.
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
4
Visualizing your data
Making the map and making it meaningful
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
5
Visualizing Data – Getting Started
● Make the Map
● Undirected / Directed
● Change styles
● Move Edges and Vertices
● Make the Map meaningful
● Coloring Shapes
https://www.w3schools.com/cssref/css_colors.asp
● Adding Attribute Data
● Labelling
● Legends
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
6
Visualizing Data – Next level skills
● Filtering
● Grouping
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
7
Where to learn more
●How Networked Nonprofits
Visualize Their Networks by Beth
Kanter
●Network Weaver Checklist by June
Holley
●It Takes a Network to Tackle
Growth and Complexity by R.
Patrick Bixler, Clare Zutz, Ashley
Love, SSIR Oct. 13, 2016
●Relationship Building as a Measure
of Impact by John Esterle
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
8
But high-impact organizations help their peers
succeed, building networks of nonprofit allies
and devoting remarkable time and energy to
advancing their fields. They freely share wealth,
expertise, talent, and power with other
nonprofits not because they are saints, but
because it’s in their self-interest to do so.
–Heather McLeod Grant & Leslie R. Crutchfield,
Creating High-Impact Nonprofits, SSIR Fall 2007
© 2017 Intermountain Impact Investments. All Rights Reserved. 2
9
Recap & Questions
Lawson F. Knight
lawson@intermountainimpact.org
(509) 293-7544

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Social Network Analysis: Mapping Your Nonprofit's Connections

  • 1. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 Social Network Analysis Mapping Your Nonprofit's Connections 501 Talks Tech by Lawson F. Knight
  • 2. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 Agenda ● Why Social Network Analysis should matter to your nonprofit ● Understand what a Network Map is, and how to decode one ● Tutorial ● Questions to pose for your analysis ● Sourcing data ● Preparing and loading your data ● Visualizing your network data ● Where to learn more
  • 3. © 2017 Intermountain Impact Investments. All Rights Reserved. 3 The Networked Nonprofit by Beth Kanter Nonprofits need to work less like isolated institutions and more like networks
  • 4. © 2017 Intermountain Impact Investments. All Rights Reserved. 4 Always design a thing by considering it in its next larger context – a chair in a room, a room in a house, a house in an environment, an environment in a city plan. –ELIEL SAARINEN
  • 5. © 2017 Intermountain Impact Investments. All Rights Reserved. 5 Let’s Make a Network!
  • 6. © 2017 Intermountain Impact Investments. All Rights Reserved. 6 Texas Hill Country No fewer than 160 different governmental and non- governmental organizations, state and federal agencies, universities, landowner associations, and NGOs are working to preserve Texas Hill Country’s ecological and cultural characteristics. Stakeholders span 10 different organizational categories, from community- based organizations to land trusts. Source: SSIR Source: Wimberley, Wikipedia
  • 7. © 2017 Intermountain Impact Investments. All Rights Reserved. 7 Types of Networks ● Relationship networks ● Support networks ● Action networks, and ● Formal networks. June Holley, Network Weaver Network weavers are people who intentionally and informally - and often serendipitously - weave new and richer connections between and among people, groups, and entities in networks. They also weave new and richer connections between among networks.
  • 8. © 2017 Intermountain Impact Investments. All Rights Reserved. 8 n(n-1)
  • 9. © 2017 Intermountain Impact Investments. All Rights Reserved. 9 Source: NTEN
  • 10. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 0 Clarify Purpose Convene the Right People Cultivate Trust Coordinate Actions Collaborate Generously Source: Converge
  • 11. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 1 Decoding the Network Map
  • 12. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 2 Anatomy of a Social Network
  • 13. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 3 Additional Nomenclature Edge(s) Vertex/Vertices
  • 14. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 4 Tutorial
  • 15. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 5 Clarify Purpose: What questions are you trying to answer? ●Whom do you typically turn to for help in thinking through a new or challenging problem at work? ●Whom are you likely to turn to in order to discuss a new or innovative idea? ●Whom do you typically give work-related information? ●Whom do you turn to for input prior to making an important decision? ●Whom do you feel has contributed to your professional growth and development? ●Whom do you trust to keep your best interests in mind? Clarify Purpose Convene the Right People Cultivate Trust Coordinate Actions Collaborate Generously
  • 16. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 6 Exercise What kind of network would you map? What questions do you need to answer?
  • 17. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 7 Cultivate Trust: Duplicate the Exercise Clarify Purpose Convene the Right People Cultivate Trust Coordinate Actions Collaborate Generously
  • 18. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 8 Low tech approach Sticky Notes & Sharpies Transcribe in Bubble.us Source: Beth Kanter
  • 19. © 2017 Intermountain Impact Investments. All Rights Reserved. 1 9 Sourcing the Data
  • 20. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 0 Sourcing the Data Survey Instrument
  • 21. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 1 Preparing and Loading your Data Relationship data and attributes
  • 22. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 2 Getting the tool ●Visit www.smrfoundation.org ●Click to the installation page and follow instructions. ●NOTE: NODExl requires use of Microsoft Windows™ (XP, Vista, 7, 8, 10) and Microsoft Office™ (2007, 2010, 2013, 2016)
  • 23. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 3 Loading Data ●Fill or paste in columns of relationship data (i.e., edge list data) in the Edges worksheet ●Unique values used in Column A and that appear again Column B values must be identical for them to map correctly.
  • 24. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 4 Visualizing your data Making the map and making it meaningful
  • 25. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 5 Visualizing Data – Getting Started ● Make the Map ● Undirected / Directed ● Change styles ● Move Edges and Vertices ● Make the Map meaningful ● Coloring Shapes https://www.w3schools.com/cssref/css_colors.asp ● Adding Attribute Data ● Labelling ● Legends
  • 26. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 6 Visualizing Data – Next level skills ● Filtering ● Grouping
  • 27. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 7 Where to learn more ●How Networked Nonprofits Visualize Their Networks by Beth Kanter ●Network Weaver Checklist by June Holley ●It Takes a Network to Tackle Growth and Complexity by R. Patrick Bixler, Clare Zutz, Ashley Love, SSIR Oct. 13, 2016 ●Relationship Building as a Measure of Impact by John Esterle
  • 28. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 8 But high-impact organizations help their peers succeed, building networks of nonprofit allies and devoting remarkable time and energy to advancing their fields. They freely share wealth, expertise, talent, and power with other nonprofits not because they are saints, but because it’s in their self-interest to do so. –Heather McLeod Grant & Leslie R. Crutchfield, Creating High-Impact Nonprofits, SSIR Fall 2007
  • 29. © 2017 Intermountain Impact Investments. All Rights Reserved. 2 9 Recap & Questions Lawson F. Knight lawson@intermountainimpact.org (509) 293-7544