The document discusses social software in libraries and defines social software as tools that allow people to communicate, collaborate, and build community online and/or can be syndicated, shared, reused or remixed. It provides examples of characteristics of social software like easy content creation and sharing, online collaboration, capitalizing on the wisdom of crowds. It also discusses what social software can do for libraries like disseminate information, get feedback from users, provide remote services, and capitalize on the collective intelligence of colleagues and users. Finally, it provides strategies for implementing social software in libraries.