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Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Strategic Management and
Business Policy 15e
15
Chapter 1
Basic Concepts of
Strategic
Management
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Learning Objectives (1 of 2)
1.1 Discuss the benefits of strategic management
1.2 Explain how globalization, innovation, and
environmental sustainability influence strategic
management
1.3 Discuss the differences between the theories of
organizations
1.4 Discuss the activities where learning
organizations excel
1-2
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Learning Objectives (2 of 2)
1.5 Describe the basic model of strategic
management and its components
1.6 Identify some common triggering events that act
as stimuli for strategic change
1.7 Explain strategic decision-making modes
1.8 Use the strategic audit as a method of analyzing
corporate functions and activities
1-3
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
The Study of Strategic Management
(1 of 2)
• Strategic Management
– a set of managerial decisions and actions that
determines the long-run performance of a
corporation
1-4
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
The Study of Strategic Management
(2 of 2)
Strategic management includes:
• Internal and external environmental scanning
• Strategy formulation
• Strategy implementation
• Evaluation and control
1-5
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Phases of Strategic Management
1-6
As managers attempt to better deal with their
changing world, a firm generally evolves through
the following four phases of strategic
management:
• Phase 1: Basic financial planning
• Phase 2: Forecast-based planning
• Phase 3: Externally oriented strategic planning
• Phase 4: Strategic management
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Benefits of Strategic Management
(1 of 2)
• The attainment of an appropriate match, or “fit,”
between an organization’s environment and its
strategy, structure, and processes has positive
effects on the organization’s performance.
• Strategic planning becomes increasingly
important as the environment becomes more
unstable.
1-7
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Benefits of Strategic Management
(2 of 2)
• Clearer sense of strategic vision for the firm
• Sharper focus on what is strategically important
• Improved understanding of a rapidly changing
environment
1-8
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Impact of Globalization
• Globalization
– the integrated internationalization of markets
and corporations
– has changed the way modern corporations do
business
1-9
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Impact of Innovation
• Innovation
– describes new products, services, methods,
and organizational approaches that allow the
business to achieve extraordinary returns
• It is the implementation of potential innovations
that truly drives businesses to be remarkable.
1-10
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Impact of Sustainability (1 of 2)
• Sustainability
– refers to the use of business practices to
manage the triple bottom line
1-11
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Impact of Sustainability (2 of 2)
The triple bottom line involves:
1. the management of traditional profit/loss
2. the management of the company’s social
responsibility
3. the management of its environmental
responsibility
1-12
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Theories of Organizational
Adaptation (1 of 3)
• Population ecology
– Once an organization
is successfully
established in a
particular
environmental niche,
it is unable to adapt to
changing conditions.
• Institution theory
– Organizations can
and do adapt to
changing conditions
by imitating other
successful
organizations.
1-13
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Theories of Organizational
Adaptation (2 of 3)
• Strategic choice perspective
– not only do organizations adapt to a changing
environment, but also have the opportunity and
power to reshape their environment
1-14
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Theories of Organizational
Adaptation (3 of 3)
• Organizational learning theory
– an organization adjusts defensively to
changing environment and uses knowledge
offensively to improve fit between itself and its
environment
1-15
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Creating a Learning Organization
(1 of 3)
• Strategic flexibility
– the ability to shift from one dominant strategy to
another
– demands long-term commitment to development
and nurturing of critical resources
– also demands that the company become a
learning organization
1-16
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Creating a Learning Organization
(2 of 3)
• Learning organization
– an organization skilled at creating, acquiring,
and transferring knowledge and at modifying its
behavior to reflect new knowledge and insights
• Organizational learning is a critical component of
competitiveness in a dynamic environment.
1-17
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Creating a Learning Organization
(3 of 3)
Learning organizations are skilled at four main
activities:
1. Solving problems systematically
2. Experimenting with new approaches
3. Learning from the organization’s own
experiences and past history as well as from the
experiences of others
4. Transferring knowledge quickly and efficiently
throughout the organization
1-18
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(1 of 9)
Strategic management consists of four
basic elements:
1. Environmental scanning
2. Strategy formulation
3. Strategy implementation
4. Evaluation and control
1-19
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Figure 1-1: Basic Elements of the
Strategic Management Process
1-20
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Figure 1-2: Strategic Management Model
1-21
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(2 of 9)
• Environmental Scanning
– the monitoring, evaluating and disseminating of
information from the external and internal
environments to key people within the
organization
– SWOT analysis: simple way to conduct
environmental scanning
1-22
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Figure 1-3: Environmental Variables
1-23
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(3 of 9)
• Strategy formulation
– process of investigation, analysis, and
decision-making that provides the company
with the criteria for attaining a competitive
advantage
– includes defining the competitive advantages of
the business, crafting the corporate mission,
specifying achievable objectives, and setting
policy guidelines
1-24
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(4 of 9)
• Mission
– purpose or reason for the organization’s
existence
• Vision
– describes what the organization would like to
become
• Objectives
– results of planned activity
1-25
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(5 of 9)
• Strategy
– forms a comprehensive master approach that
states how the corporation will achieve its
mission and objectives
– maximizes competitive advantage and
minimizes competitive disadvantage
– corporate, business, functional
1-26
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Figure 1-4: Hierarchy of Strategy
1-27
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(6 of 9)
• Policy
– a broad guideline for decision-making that links
formulation of a strategy with its
implementation
1-28
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(7 of 9)
• Strategy implementation
– process by which strategies and policies are
put into action through the development of
programs, budgets, and procedures
1-29
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(8 of 9)
• Evaluation and control
– a process in which corporate activities and
performance results are monitored so that
actual performance can be compared with
desired performance
1-30
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Basic Model of Strategic Management
(9 of 9)
• Performance
– result of activities
– includes actual outcomes of the strategic
management process
• Feedback/learning process
– revise or correct decisions based on
performance
1-31
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Initiation of Strategy:
Triggering Events
• Triggering event
– something that acts as a stimulus for a change
in strategy and can include:
 new CEO
 external intervention
 threat of change of ownership
 performance gap
 strategic inflection point
1-32
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Strategic Decision-making
• Strategic decisions
– deal with the long-term future of an entire
organization and have three characteristics:
1. rare
2. consequential
3. directive
1-33
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Three Characteristics of
Strategic Decisions
• Rare
– Strategic decisions are unusual and typically have no
precedent to follow.
• Consequential
– Strategic decisions commit substantial resources and
demand a great deal of commitment from people at all
levels.
• Directive
– Strategic decisions set precedents for lesser decisions
and future actions throughout an organization.
1-34
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Mintzberg’s Modes of Strategic
Decision-making (1 of 2)
• Entrepreneurial mode
– strategy is made by one powerful individual
• Adaptive mode
– characterized by reactive solutions to existing
problems, rather than a proactive search for new
opportunities
1-35
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Mintzberg’s Modes of Strategic
Decision-making (2 of 2)
• Planning mode
– involves the systematic gathering of
appropriate information for situation analysis,
the generation of feasible alternative strategies,
and the rational selection of the most
appropriate strategy
• Logical incrementalism
– a synthesis of the planning, adaptive, and, to a lesser
extent, the entrepreneurial modes
1-36
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Strategic Decision-making Process
1. Evaluate current performance results.
2. Review corporate governance.
3. Scan and assess the external environment.
4. Scan and assess the internal corporate environment.
5. Analyze strategic factors.
6. Generate, evaluate, and select the best alternative
strategies.
7. Implement selected strategies.
8. Evaluate implemented strategies.
1-37
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Figure 1-5: Strategic Decision-Making
Process (1 of 2)
1-38
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Figure 1-5:
Strategic Decision-making Process (2 of 2)
1-39
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
The Strategic Audit:
Aid to Strategic Decision-making
• Strategic audit
– provides a checklist of questions, by area or
issue, that enables a systematic analysis to be
made of various corporate functions and
activities
1-40

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Strategic Management and business policy

  • 1. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Strategic Management and Business Policy 15e 15 Chapter 1 Basic Concepts of Strategic Management
  • 2. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Learning Objectives (1 of 2) 1.1 Discuss the benefits of strategic management 1.2 Explain how globalization, innovation, and environmental sustainability influence strategic management 1.3 Discuss the differences between the theories of organizations 1.4 Discuss the activities where learning organizations excel 1-2
  • 3. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Learning Objectives (2 of 2) 1.5 Describe the basic model of strategic management and its components 1.6 Identify some common triggering events that act as stimuli for strategic change 1.7 Explain strategic decision-making modes 1.8 Use the strategic audit as a method of analyzing corporate functions and activities 1-3
  • 4. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. The Study of Strategic Management (1 of 2) • Strategic Management – a set of managerial decisions and actions that determines the long-run performance of a corporation 1-4
  • 5. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. The Study of Strategic Management (2 of 2) Strategic management includes: • Internal and external environmental scanning • Strategy formulation • Strategy implementation • Evaluation and control 1-5
  • 6. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Phases of Strategic Management 1-6 As managers attempt to better deal with their changing world, a firm generally evolves through the following four phases of strategic management: • Phase 1: Basic financial planning • Phase 2: Forecast-based planning • Phase 3: Externally oriented strategic planning • Phase 4: Strategic management
  • 7. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Benefits of Strategic Management (1 of 2) • The attainment of an appropriate match, or “fit,” between an organization’s environment and its strategy, structure, and processes has positive effects on the organization’s performance. • Strategic planning becomes increasingly important as the environment becomes more unstable. 1-7
  • 8. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Benefits of Strategic Management (2 of 2) • Clearer sense of strategic vision for the firm • Sharper focus on what is strategically important • Improved understanding of a rapidly changing environment 1-8
  • 9. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Impact of Globalization • Globalization – the integrated internationalization of markets and corporations – has changed the way modern corporations do business 1-9
  • 10. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Impact of Innovation • Innovation – describes new products, services, methods, and organizational approaches that allow the business to achieve extraordinary returns • It is the implementation of potential innovations that truly drives businesses to be remarkable. 1-10
  • 11. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Impact of Sustainability (1 of 2) • Sustainability – refers to the use of business practices to manage the triple bottom line 1-11
  • 12. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Impact of Sustainability (2 of 2) The triple bottom line involves: 1. the management of traditional profit/loss 2. the management of the company’s social responsibility 3. the management of its environmental responsibility 1-12
  • 13. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Theories of Organizational Adaptation (1 of 3) • Population ecology – Once an organization is successfully established in a particular environmental niche, it is unable to adapt to changing conditions. • Institution theory – Organizations can and do adapt to changing conditions by imitating other successful organizations. 1-13
  • 14. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Theories of Organizational Adaptation (2 of 3) • Strategic choice perspective – not only do organizations adapt to a changing environment, but also have the opportunity and power to reshape their environment 1-14
  • 15. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Theories of Organizational Adaptation (3 of 3) • Organizational learning theory – an organization adjusts defensively to changing environment and uses knowledge offensively to improve fit between itself and its environment 1-15
  • 16. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Creating a Learning Organization (1 of 3) • Strategic flexibility – the ability to shift from one dominant strategy to another – demands long-term commitment to development and nurturing of critical resources – also demands that the company become a learning organization 1-16
  • 17. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Creating a Learning Organization (2 of 3) • Learning organization – an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights • Organizational learning is a critical component of competitiveness in a dynamic environment. 1-17
  • 18. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Creating a Learning Organization (3 of 3) Learning organizations are skilled at four main activities: 1. Solving problems systematically 2. Experimenting with new approaches 3. Learning from the organization’s own experiences and past history as well as from the experiences of others 4. Transferring knowledge quickly and efficiently throughout the organization 1-18
  • 19. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (1 of 9) Strategic management consists of four basic elements: 1. Environmental scanning 2. Strategy formulation 3. Strategy implementation 4. Evaluation and control 1-19
  • 20. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Figure 1-1: Basic Elements of the Strategic Management Process 1-20
  • 21. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Figure 1-2: Strategic Management Model 1-21
  • 22. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (2 of 9) • Environmental Scanning – the monitoring, evaluating and disseminating of information from the external and internal environments to key people within the organization – SWOT analysis: simple way to conduct environmental scanning 1-22
  • 23. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Figure 1-3: Environmental Variables 1-23
  • 24. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (3 of 9) • Strategy formulation – process of investigation, analysis, and decision-making that provides the company with the criteria for attaining a competitive advantage – includes defining the competitive advantages of the business, crafting the corporate mission, specifying achievable objectives, and setting policy guidelines 1-24
  • 25. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (4 of 9) • Mission – purpose or reason for the organization’s existence • Vision – describes what the organization would like to become • Objectives – results of planned activity 1-25
  • 26. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (5 of 9) • Strategy – forms a comprehensive master approach that states how the corporation will achieve its mission and objectives – maximizes competitive advantage and minimizes competitive disadvantage – corporate, business, functional 1-26
  • 27. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Figure 1-4: Hierarchy of Strategy 1-27
  • 28. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (6 of 9) • Policy – a broad guideline for decision-making that links formulation of a strategy with its implementation 1-28
  • 29. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (7 of 9) • Strategy implementation – process by which strategies and policies are put into action through the development of programs, budgets, and procedures 1-29
  • 30. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (8 of 9) • Evaluation and control – a process in which corporate activities and performance results are monitored so that actual performance can be compared with desired performance 1-30
  • 31. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Basic Model of Strategic Management (9 of 9) • Performance – result of activities – includes actual outcomes of the strategic management process • Feedback/learning process – revise or correct decisions based on performance 1-31
  • 32. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Initiation of Strategy: Triggering Events • Triggering event – something that acts as a stimulus for a change in strategy and can include:  new CEO  external intervention  threat of change of ownership  performance gap  strategic inflection point 1-32
  • 33. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Strategic Decision-making • Strategic decisions – deal with the long-term future of an entire organization and have three characteristics: 1. rare 2. consequential 3. directive 1-33
  • 34. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Three Characteristics of Strategic Decisions • Rare – Strategic decisions are unusual and typically have no precedent to follow. • Consequential – Strategic decisions commit substantial resources and demand a great deal of commitment from people at all levels. • Directive – Strategic decisions set precedents for lesser decisions and future actions throughout an organization. 1-34
  • 35. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Mintzberg’s Modes of Strategic Decision-making (1 of 2) • Entrepreneurial mode – strategy is made by one powerful individual • Adaptive mode – characterized by reactive solutions to existing problems, rather than a proactive search for new opportunities 1-35
  • 36. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Mintzberg’s Modes of Strategic Decision-making (2 of 2) • Planning mode – involves the systematic gathering of appropriate information for situation analysis, the generation of feasible alternative strategies, and the rational selection of the most appropriate strategy • Logical incrementalism – a synthesis of the planning, adaptive, and, to a lesser extent, the entrepreneurial modes 1-36
  • 37. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Strategic Decision-making Process 1. Evaluate current performance results. 2. Review corporate governance. 3. Scan and assess the external environment. 4. Scan and assess the internal corporate environment. 5. Analyze strategic factors. 6. Generate, evaluate, and select the best alternative strategies. 7. Implement selected strategies. 8. Evaluate implemented strategies. 1-37
  • 38. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Figure 1-5: Strategic Decision-Making Process (1 of 2) 1-38
  • 39. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. Figure 1-5: Strategic Decision-making Process (2 of 2) 1-39
  • 40. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved. The Strategic Audit: Aid to Strategic Decision-making • Strategic audit – provides a checklist of questions, by area or issue, that enables a systematic analysis to be made of various corporate functions and activities 1-40

Notes de l'éditeur

  1. After reading this chapter, you should be able to: Discuss the benefits of strategic management Explain how globalization, innovation and environmental sustainability influence strategic management Discuss the differences between the theories of organizations Describe the basic model of strategic management and its components
  2. After reading this chapter, you should be able to: Describe the basic model of strategic management and its components Identify some common triggering events that act as stimuli for strategic change Explain strategic decision-making modes Use the strategic audit as a method of analyzing corporate functions and activities
  3. Strategic management is a set of managerial decisions and actions that help determine the long-term performance of an organization.
  4. Strategic management includes environmental scanning (both external and internal), strategy formulation (strategic or long-range planning), strategy implementation, and evaluation and control.
  5. As managers attempt to better deal with their changing world, a firm generally evolves through the following four phases of strategic management: Phase 1: Basic financial planning Phase 2: Forecast-based planning Phase 3: Externally oriented strategic planning Phase 4: Strategic management
  6. The attainment of an appropriate match, or “fit,” between an organization’s environment and its strategy, structure, and processes has positive effects on the organization’s performance. Strategic planning becomes increasingly important as the environment becomes more unstable.
  7. A survey of nearly 50 corporations in a variety of countries and industries found the three most highly rated benefits of strategic management to be: A clearer sense of strategic vision for the firm A sharper focus on what is strategically important An improved understanding of a rapidly changing environment
  8. Globalization, the integrated internationalization of markets and corporations, has changed the way modern corporations do business.
  9. Innovation, as the term is used in business, is meant to describe new products, services, methods, and organizational approaches that allow the business to achieve extraordinary returns. Innovation is the machine that generates business opportunities in the market; however, it is the implementation of potential innovations that truly drives businesses to be remarkable.
  10. Sustainability refers to the use of business practices to manage the triple bottom line as was discussed earlier.
  11. That triple bottom line involves: the management of traditional profit/loss the management of the company’s social responsibility the management of its environmental responsibility
  12. The theory of population ecology suggests that once an organization is successfully established in a particular environmental niche, it is unable to adapt to changing conditions. Inertia prevents the organization from changing in any significant manner. Institution theory, in contrast, proposes that organizations can and do adapt to changing conditions by imitating other successful organizations.
  13. The strategic choice perspective goes one step further by proposing that not only do organizations adapt to a changing environment, but they also have the opportunity and power to reshape their environment.
  14. Because of its emphasis on managers making rational strategic decisions, the strategic choice perspective is the dominant one taken in strategic management. Its argument that adaptation is a dynamic process fits with the view of organizational learning theory, which says that an organization adjusts defensively to a changing environment and uses knowledge offensively to improve the fit between itself and its environment.
  15. Corporations must develop strategic flexibility—the ability to shift from one dominant strategy to another. Strategic flexibility demands a long-term commitment to the development and nurturing of critical resources. It also demands that the company become a learning organization.
  16. A learning organization is an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights. Organizational learning is a critical component of competitiveness in a dynamic environment.
  17. Learning organizations are skilled at four main activities: Solving problems systematically Experimenting with new approaches Learning from their own experiences and past history as well as from the experiences of others Transferring knowledge quickly and efficiently throughout the organization
  18. Strategic management consists of four basic elements: Environmental scanning Strategy formulation Strategy implementation Evaluation and control
  19. Figure 1–1 illustrates how the four basic elements of strategic management interact.
  20. Figure 1–2 expands each of these elements and serves as the model for this book. This model is both rational and prescriptive.
  21. Environmental scanning is the monitoring, evaluating, and disseminating of information from the external and internal environments to key people within the corporation. Its purpose is to identify strategic factors—those external and internal elements that will assist in the analysis in deciding the strategic decisions of the corporation. The simplest way to conduct environmental scanning is through SWOT analysis.
  22. Figure 1–3 depicts key environmental variables. The environmental variables may be general forces and trends within the natural or societal environments or specific factors that operate within an organization’s specific task environment—often called its industry.
  23. Strategy formulation is the process of investigation, analysis, and decision-making that provides the company with the criteria for attaining a competitive advantage. It includes defining the competitive advantages of the business (strategy), crafting the corporate mission, specifying achievable objectives, and setting policy guidelines.
  24. An organization’s mission is the purpose or reason for the organization’s existence. Some people like to consider vision and mission as two different concepts: Mission describes what the organization is now; vision describes what the organization would like to become. Objectives are the end result of planned activity. They should be stated as action verbs and tell what is to be accomplished by when and quantified if possible.
  25. A strategy of a corporation forms a comprehensive master approach that states how the corporation will achieve its mission and objectives. It maximizes competitive advantage and minimizes competitive disadvantage. Corporate strategy describes a company’s overall direction regarding its general attitude toward growth and the management of its various businesses and product lines. Business strategy usually occurs at the business unit or product level, and it emphasizes improvement of the competitive position of a corporation’s products or services. in the specific industry or market segment served by that business unit. Functional strategy is the approach taken by a functional area to achieve corporate and business unit objectives and strategies by maximizing resource productivity.
  26. A hierarchy of strategy is a grouping of strategy types by level in the organization. Hierarchy of strategy is a nesting of one strategy within another so that they complement and support one another. (See Figure 1–4.) Functional strategies support business strategies, which, in turn, support the corporate strategy(ies).
  27. A policy is a broad guideline for decision-making that links the formulation of a strategy with its implementation.
  28. Strategy implementation is a process by which strategies and policies are put into action through the development of programs, budgets, and procedures.
  29. Evaluation and control is a process in which corporate activities and performance results are monitored so that actual performance can be compared with desired performance.
  30. Performance is the result of activities. It includes the actual outcomes of the strategic management process. As a firm or business unit develops strategies, programs, and the like, it often must go back to revise or correct decisions made earlier in the process (feedback/learning process).
  31. A triggering event is something that acts as a stimulus for a change in strategy. Some possible triggering events may include a new CEO, external intervention, threat of change of ownership, performance gap, or a strategic inflection point.
  32. Unlike many other decisions, strategic decisions deal with the long-term future of an entire organization and have three characteristics: rare, consequential, and directive. Rare: Strategic decisions are unusual and typically have no precedent to follow. Consequential: Strategic decisions commit substantial resources and demand a great deal of commitment from people at all levels. Directive: Strategic decisions set precedents for lesser decisions and future actions throughout an organization.
  33. The three characteristics of strategic decisions are: 1. Rare: Strategic decisions are unusual and typically have no precedent to follow. 2. Consequential: Strategic decisions commit substantial resources and demand a great deal of commitment from people at all levels. 3. Directive: Strategic decisions set precedents for lesser decisions and future actions throughout an organization.
  34. Entrepreneurial mode: Strategy is made by one powerful individual. Adaptive mode: Sometimes referred to as “muddling through,” this decision-making mode is characterized by reactive solutions to existing problems, rather than a proactive search for new opportunities.
  35. Planning mode: This decision-making mode involves the systematic gathering of appropriate information for situation analysis, the generation of feasible alternative strategies, and the rational selection of the most appropriate strategy. Logical incrementalism: A fourth decision-making mode can be viewed as a synthesis of the planning, adaptive, and, to a lesser extent, the entrepreneurial modes.
  36. Research indicates that the planning mode is not only more analytical and less political than are the other modes, but also more appropriate for dealing with complex, changing environments. The following make up the eight-step strategic decision-making process to improve the making of strategic decisions: Evaluate current performance results Review corporate governance Scan and assess the external environment Scan and assess the internal corporate environment Analyze strategic factors Generate, evaluate, and select the best alternative strategies Implement selected strategies Evaluate implemented strategies
  37. Figure 1–5 illustrates an eight-step strategic decision-making process to improve the making of strategic decisions.
  38. Figure 1–5 illustrates an eight-step strategic decision-making process to improve the making of strategic decisions.
  39. A strategic audit provides a checklist of questions, by area or issue, that enables a systematic analysis to be made of various corporate functions and activities.