1. Social media champions are struggling to reconcile its good and bad impacts on society, with concerns that it reduces empathy and harms civic discourse. 2. Emerging technologies like IoT and AI raise serious issues around privacy, security, and job disruption that require thoughtful policy solutions. 3. SXSW panels demonstrated a new maturity in exploring real challenges of technologies like VR, blockchain, and AI rather than just hype, with a focus on human-centered design and experimentation to understand societal impacts.