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The management revolution 27March2024.pdf
1. The Management
Revolution
the truth,
the whole truth,
and nothing but the truth
MORE Executive SUCCESS In The Knowledge Economy
through timely humane effectiveness, ambidexterity, or adaptiveness
John Anthony Coleman
executive guide, product leader
author of Kanplexity, co-author of Kanban Guide
host of X-agility and agility island podcasts
*creator of MORE executive SUCCESS , the X-Effect
Not restricted by:
–Professional Scrum Trainer
–Professional Kanban Trainer
–Flight Levels Coach
–LeSS-Friendly Trainer
–Agile Kata Pro Trainer
@JohnColemanIRL
https://linktr.ee/johncolemanxagility
* coming soon
2. About me
executive guide, product
leader
Power Voice
Thinkers 360 and Leadershum
Flight Levels Coach,
ProKanban Professional
Kanban Trainer, Scrum.org
Professional Scrum Trainer,
LeSS Friendly Scrum Trainer,
Agile Kata Pro Trainer
author of Kanplexity™,
underpinned by Cynefin®
creator of Xagility™ co-author of Kanban Guide
Host of Xagility™ & Agility
Island podcasts
…
3. Bigger
achievements
• Scaled delivery rescue in a large complicated
organization: utility loyalty scheme
• Scaled delivery rescue in a large complicated
organization : banking system replacement
• People & change: big energy company
• Agility for non-software: big energy company
• Agility measurement: big energy company
• Blending discover and delivery for non-
software: large FMCG company
4. Bigger failures
• Agility where there was no appetite for
agility, where the sponsor was against
the change
• Client discontinued my contract after a
rescue too early
5. My mission for you, the
current or future executive
(or board member)
• Leave a “ding” on the planet
• Make a mark
• Be useful for society
• Create a system that makes you
remarkable
6. My mission for you
–store away this talk until
you’re ready to try it
• Leave a “ding” on the planet
• Make a mark
• Be useful for society
• Create a system that makes you
remarkable
9. “There are so many engagement models,
each with its own book and community,
with some of their thought leaders acting
like they have ‘the one truth.’
A blend is often needed, specific to the
context.”
anonymous
10. “We are being ruined by the best
efforts of people who are doing
the wrong thing.”
W. Edwards Deming
1900-1993
Photo, with permission, from The W. Edwards Deming
Institute®
11. iterative and
incremental
iterative [ it-uh-rey-tiv, -er-uh-tiv ]
adjective
relating to or noting a development strategy that
involves a cyclical process of refining or tweaking
the latest version or iteration of a product, process,
or idea to make a subsequent version
iteration [ it-uh-rey-shuhn ]
noun
the act of repeating; a repetition.
incremental [ in-kruh-men-tl, ing- ]
adjective
increasing or adding on, especially in a regular
series
12. agility - responsiveness
to market and societal
needs and wants
agile (product) development
[ aj-uhl duh-vel-uhp-muhnt, aj-ahyl ]
noun
a philosophy of modular development that
delivers multiple successive versions of a
working product that is improved after each
iteration and evolves based on empirical
evaluation of previous versions
agile [ aj-uhl, -ahyl ]
adjective
endeavoring to be quick, resourceful, and
adaptable (Joshua Kerievsky)
noun
an iterative and collaborative philosophy of
rapid product development and production;
sometimes and not necessarily Agile
13. adaptiveness -
responsiveness to market
and societal needs and
wants
adaptiveness [ əˈdæp.tɪv.nəs ]
noun
The quality of
being able to change to suit different conditions
example
Flexibility and adaptiveness
are important qualities in managers
14. ambidexterity –
balancing the short-
term and the long-term
ambidextrous [ am-bi-dek-struhs ]
adjective
1. able to use both hands equally well
2. unusually skillful; facile
ambidexterity [ am-bi-dek-ster-i-tee ]
Noun
1. ambidextrous ease, skill, or facility
2. unusual cleverness
18. evolution [ ev-uh-loo-shuhn ]
noun
any process of formation or growth; development
evolution in life
essentially means
survival
19. If Darwinism is about
survival…
Think of evolution in
product development as a
very strong attempt to
quantitatively and
qualitatively measure
results, changing the
design if necessary
evolution [ ev-uh-loo-shuhn ]
noun
any process of formation or growth; development
empirical [ em-pir-i-kuhl ]
adjective
1. derived from or guided by direct experience or
by experiment, rather than abstract principles or
theory
2. depending upon experience or observation
alone, without using scientific method or theory,
and hence sometimes insufficiently authoritative,
especially as in medicine
20. If Darwinism is about
survival…
Think of evolution in
product development as a
very strong attempt to
quantitatively and
qualitatively measure
results, changing the
design if necessary
evolution [ ev-uh-loo-shuhn ]
noun
any process of formation or growth;
development
quantitative [ kwon-ti-tey-tiv ]
adjective
of or relating to the describing or measuring
of quantity
qualitatively [ kwol-i-tey-tiv-lee ]
adverb
in a way that has to do with the
characteristics, properties, or attributes of
someone or something
21. timely humane
effectiveness
timely /ˈtaɪmli/
adjective
happening at exactly the right time
humane /hjuːˈmeɪn/ /hjuːˈmeɪn/
adjective
(approving) being kind towards people and
animals by making sure that they do not
suffer more than is necessary
effective /ɪˈfɛktɪv/
adjective
successful in producing a desired or
intended result
22.
23.
24.
25. The gaps in top management
Performance
Culture –
ceiling lower than
needed, due to ill-
suited workflows,
processes, and
systems
01
Responsiveness -
to market and
societal needs
02
Emergence –
Ill-suited
predictive planning
in an uncertain
world
03
Engagement –
Treating people as
“resources”
04
Knowledge –
Need to be more
open to educate
your successors,
and our
successors’
successors
05
27. To raise the performance ceiling lower than needed, due to
ill-suited workflows, processes, and systems..
Regularly…
–Water
–Feed
–Weed
–Cultivate
–Adapt
28. Culture Gardening for Managers
THINK OF YOURSELF
AS A CULTURE AND
CLIMATE GARDENER
1
FOSTER OTHERS AND
THE ORGANIZATION
TO RISE TO THEIR
HIGHEST HEIGHTS
2
HELP ENSURE GOOD
AGILITY GROWS
3
32. Lack of
responsiveness
to the customers,
users, and other
critical
stakeholders
02
Long distance
between teams
and the
customers, users,
and other critical
stakeholders
02
45. Empiricism in complexity
requires critical thinking
supported by:
1). Parallel “safe to fail experiments based on based on
–deductive thinking (logic)
–inductive thinking (inferences)
–abductive thinking (hunches)
–psychological safety
empirical [ em-pir-i-kuhl ]
adjective
1. derived from or guided by direct experience or
by experiment, rather than abstract principles or
theory
2. depending upon experience or observation
alone, without using scientific method or theory,
and hence sometimes insufficiently authoritative,
especially as in medicine
46. Empiricism in complexity
requires critical thinking
supported by:
1). Parallel “safe to fail experiments based on based on
–deductive thinking (logic)
–inductive thinking (inferences)
–abductive thinking (hunches)
–psychological safety
2). Fresh thinking (the opposite of groupthink)
– dissent welcomed
– requires different people deciding when to pivot/stop from
those who started the work (Annie Duke - Quit)
empirical [ em-pir-i-kuhl ]
adjective
1. derived from or guided by direct experience or
by experiment, rather than abstract principles or
theory
2. depending upon experience or observation
alone, without using scientific method or theory,
and hence sometimes insufficiently authoritative,
especially as in medicine
47. Empiricism in complexity
requires critical thinking
supported by:
1). Parallel “safe to fail experiments based on based on
–deductive thinking (logic)
–inductive thinking (inferences)
–abductive thinking (hunches)
–psychological safety
2). Fresh thinking (the opposite of groupthink)
– dissent welcomed
– requires different people deciding when to pivot/stop from
those who started the work (Annie Duke - Quit)
3). Exaptiveness
–trying solutions to old problems on a new problem
empirical [ em-pir-i-kuhl ]
adjective
1. derived from or guided by direct experience or
by experiment, rather than abstract principles or
theory
2. depending upon experience or observation
alone, without using scientific method or theory,
and hence sometimes insufficiently authoritative,
especially as in medicine