1. The document discusses radical management and transforming the workplace by delighting customers.
2. Traditional management is criticized for prioritizing profits, bureaucracy, and top-down control, which kills innovation and motivation.
3. Radical management proposes a new ecosystem where the goal is delighting customers through self-organizing teams, transparency, and interactive communication instead of commands.
Steve Denning: Radical Management Vortrag am Internet-Briefing Sep13-2011Walter Schärer
‘Radical Management’ is a set of 5 principles. There are only two types of organizations: The ones that love and delight their customers and the others. Amazon, Apple, Salesforce are organizations that have succeded despite fierce competition due to delighted customers.
What’s their management principles?
Speech by Stephen Denning at Reto Hartinger’s Internet Briefing in Zurich.
This presentation is based on two books - "The Leader's guide to Radical Management" by Stephen Denning and "Joy Inc" by Richard Sheridan. The problems of Traditional management, and the shift towards Radical management along with Innovative practices followed at Menlo Innovations are covered in this presentation.
We are proud to announce our twenty-first Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
The Nine Innovation Roles is a concept introduced in the popular book 'Stoking Your Innovation Bonfire' by Braden Kelley and published by John Wiley & Sons in October 2010. It focuses on the role(s) that everyone plays in the success of an organization's innovation efforts - that it is not about whether someone is innovative or not - but how they can contribute to innovation. Everyone has a role to play in successful innovation.
This presentation is provided for download for non-commercial purposes. Service providers need a license to use it in paid workshops. Please visit 9ROLES.COM for more information on licensing this presentation for commercial use or booking a workshop with Braden Kelley.
We are proud to announce our twenty-seventh Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
Steve Denning: Radical Management Vortrag am Internet-Briefing Sep13-2011Walter Schärer
‘Radical Management’ is a set of 5 principles. There are only two types of organizations: The ones that love and delight their customers and the others. Amazon, Apple, Salesforce are organizations that have succeded despite fierce competition due to delighted customers.
What’s their management principles?
Speech by Stephen Denning at Reto Hartinger’s Internet Briefing in Zurich.
This presentation is based on two books - "The Leader's guide to Radical Management" by Stephen Denning and "Joy Inc" by Richard Sheridan. The problems of Traditional management, and the shift towards Radical management along with Innovative practices followed at Menlo Innovations are covered in this presentation.
We are proud to announce our twenty-first Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
The Nine Innovation Roles is a concept introduced in the popular book 'Stoking Your Innovation Bonfire' by Braden Kelley and published by John Wiley & Sons in October 2010. It focuses on the role(s) that everyone plays in the success of an organization's innovation efforts - that it is not about whether someone is innovative or not - but how they can contribute to innovation. Everyone has a role to play in successful innovation.
This presentation is provided for download for non-commercial purposes. Service providers need a license to use it in paid workshops. Please visit 9ROLES.COM for more information on licensing this presentation for commercial use or booking a workshop with Braden Kelley.
We are proud to announce our twenty-seventh Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
Our latest white paper shares new global research based on 7000 employee surveys in the US, Brazil, UK, Germany, Australia, Singapore and China, UAE, Saudi Arabia, and Egypt. We look at questions like: Can anyone be creative? How do employers build creative cultures? Is playing at work the answer? What are the business rewards of inspiring creativity—and the risks of failing to?
We are proud to announce our sixteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
We are proud to announce our fifteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
We are proud to announce our 37th Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,500+ innovation-related articles.
I have been asked to represent the "Women Entrepreneur Manifesto" at the "Women in Tech" event in Santiago, Chile.
The Manifesto has been founded on December 12th 2014, here you can find further info:
http://manifiesto.martacruz.com.ar/
Every 12th of the months women all around the globe take action and spread a message of equality and unity around the dream of an Entrepreneurial environment more and more open to consider both men and women for who they are, for their unique talent, as people.
Join us!
Economic turmoil. Credit freeze. Housing crisis. It seems every financial woe has hit business at once, leaving us in a frenzy, and not knowing what to expect next. How do we deal with all this change?
We are proud to announce our thirteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
Many organizations are based on a hierarchical bureaucracy with managers who practice command and control. This approach is incompatible with much twenty-first century work, which is knowledge based and best carried out in self-organized teams.
Building on Steve Denning's "Radical Management", this presentation provides guidance on what managers should do to best support the work of agile teams.
This draws on experiences from multiple large-scale Agile transitions in Germany and the United Kingdom in the telecommunications and finance sectors.
These are the slides of the workshop I presented at XP Days Benelux together with Marco Calzolari. The material created by the participants is at the end...
Our latest white paper shares new global research based on 7000 employee surveys in the US, Brazil, UK, Germany, Australia, Singapore and China, UAE, Saudi Arabia, and Egypt. We look at questions like: Can anyone be creative? How do employers build creative cultures? Is playing at work the answer? What are the business rewards of inspiring creativity—and the risks of failing to?
We are proud to announce our sixteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
We are proud to announce our fifteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
We are proud to announce our 37th Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,500+ innovation-related articles.
I have been asked to represent the "Women Entrepreneur Manifesto" at the "Women in Tech" event in Santiago, Chile.
The Manifesto has been founded on December 12th 2014, here you can find further info:
http://manifiesto.martacruz.com.ar/
Every 12th of the months women all around the globe take action and spread a message of equality and unity around the dream of an Entrepreneurial environment more and more open to consider both men and women for who they are, for their unique talent, as people.
Join us!
Economic turmoil. Credit freeze. Housing crisis. It seems every financial woe has hit business at once, leaving us in a frenzy, and not knowing what to expect next. How do we deal with all this change?
We are proud to announce our thirteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
Many organizations are based on a hierarchical bureaucracy with managers who practice command and control. This approach is incompatible with much twenty-first century work, which is knowledge based and best carried out in self-organized teams.
Building on Steve Denning's "Radical Management", this presentation provides guidance on what managers should do to best support the work of agile teams.
This draws on experiences from multiple large-scale Agile transitions in Germany and the United Kingdom in the telecommunications and finance sectors.
These are the slides of the workshop I presented at XP Days Benelux together with Marco Calzolari. The material created by the participants is at the end...
What makes a learning organization? How does it reflect to IT domain? What do we mean by environment? What does it take to get peoples commitment into the business? What leadership styles are out there? The inner work that needs to be done within mind/heart and soul
RE(ACT) Community: a platform for the #RAREvolutionOpenKnowledge srl
The using of digital platforms can have a significant impact on the way rare diseases are diagnosed, studied, and treated, helping people with rare diseases connect to others worldwide. The RE(ACT) Community is human network born to share information and boost research about rare and orphan diseases. It has put at the heart of the #RAREvolution program the use of digital communication to empower the community of researchers working on rare diseases and to support them in connecting, learning and funding their projects as well as increasing awareness and advocacy for rare disease research.
Planning, scaling and flowing within your agile organizationDimitri Ponomareff
Organizational agility has been defined as the ability of an organization to effectively sense and adapt in complex, rapidly changing conditions so that it can thrive as an organization. In order to achieve great agility, organizations must have a Plan to achieve specific results, define an ideal way to Scale the way they work, and be fully transparent in the way they Flow the work across the organization. In this presentation, we will look at the 5 levels of planning in Agile, various models to scale Agile within an organization and simple ways to visualize the flow of work based on empirical data and innovation accounting.
Tietotalon webinaari vähittäiskaupan digitalisaatiosta ilmiönä ja asiakastiedon tallennuksesta ja hyödyntämisestä digitaalisissa liiketoiminnan kanavissa. Webinaarin ajankohta 02.12.2015, äänessä Kimmo Alaraudanjoki ja Lassi Koikkalainen.
Webinaarit jatkuvat keväällä 2016, lue lisää ja osallistu ilmaiseksi osoitteessa https://www.tietotalo.fi/fi/Nakemys/webinaarit.
Todas las semanas en Saucépolis publicamos un resumen con algunos de los acontecimientos de interés cultural, de ocio o turístico que más pueden interesar a los zaragozanos y a la gente que nos visita: es nuestra gaceta a la que llamamos "Saucépolis News". Este es un breve resumen de los acontecimientos turísticos y de ocio en Zaragoza esta semana:Seis Clases de Baile en Seis Semanas
Dos personajes en escena, un texto brillante y lleno de humor, dos generaciones separadas por mas de treinta años con mas cosas en común de lo que sospechan, y el baile como nexo de unión de la historia. Lola Herrera y Juanjo Artero protagonizan la apuesta del Principal para esta semana.
Teatro Principal.
Jueves 22 de Octubre 21:00 Horas.
Viernes 23 de Octubre 22:00 Horas.
Sábado 24 de Octubre 19:00 y 21:00 Horas.
Domingo 25 de Octubre 19:00 Horas.
Pepe Cerdá, el oficio de pintar.
62 pinturas, la mayoría de gran formato, constituyen esta interesante exposición con el pintor oscense Pepe Cerdá como protagonista. Uno de los mas importantes pintores figurativos de la actualidad, con un estilo ecléctico y una temática que va del retrato al paisaje urbano, nos muestra en La Lonja sus recientes creaciones.
La Lonja
Laborables de 10:00 a 14:00 y de 17:00 a 21:00 Horas.
Festivos de 10:00 a 14:00 Horas.
Lunes cerrado
Música clásica en Zaragoza.
Los aficionados a la música culta están de enhorabuena esta semana en nuestra ciudad. En primer lugar, y enmarcado en el festival de música sacra en las catedrales españolas disfrutaremos en la imponente Seo Zaragozana del Salve Regina de Schubert y de la misa breve de San Juan de Dios de Haydn a cargo de la Neuer Kammerechor de Postdam. Dos días mas tarde y en la sala Mozart del auditorio, la orquesta sinfónica de Leipzig interpretará obras de Bebussy y Berlioz.
Catedral de San salvador, La Seo.
Lunes 19 de Octubre 20:00 Horas
Sala Mozart del Auditorio de Zaragoza
Miercoles 21 de Octubre 20:15 Horas.
10 Ways to #Win on Giving Tuesday
Featured Giving Tuesday session at Tech for Good Seattle
8. 10 Ways to #Win at GivingTuesday!
a. Participate in GivingTuesday!
b. Know Your Audience & Influencers
c. Create a Story & Establish Trust
d. Set a Goal & Leverage Technology
e. Engage Your Community (and Respond!)
f. Use a Local Message & #GivingTuesday
g. Give Updates on Your Progress
h. Be Real, Personal, Creative & Courageous!
i. Thank Your Donors
j. Document What You Learned
Women in business gateway codesign workshop Jan 2016Anne-Marie Elias
The Department of Industry is seeking to undertsand the needs of female entrepreneurs.
Chief Disrupter led a workshop to rapid prototype a gateway for women entrepreneurs and start ups. The workshop provided the department with a blue print for the gateway that was co-designed by women.
La Dra. Mercedes Giner nos dió a conocer en Junio ODUSALUD, el Observatorio del Derecho a la Salud de la Comunidad Valenciana. Nos alegramos que la sanidad Universal en la Comunidad Valenciana sea una realidad.
Measure, measure, measure.
More and more, we hear about the importance of metrics. But what does that really mean?
Join strategy consultants Sam Frank and Michele Levy for a practical discussion about the metrics that really matter for nonprofit organizations.
Open University Business School Frankfurt Alumni Innovation Workshop Elvin Box MBA (Open)
PowerPoint that was presented at the Innovation Workshop during September, 20012, held at Deutsche Bank,Theodor-Heuss-Allee, Frankfurt am Main, Germany
.
Building an Iconic Destination That Inspires and EnduresAnna Pollock
Shows how the three change drivers - technology, values and biophysical reality are inter weaving and necessitating a new approach to destination marketing and management. Hosts must wake up and become community change agents
PollinatorsInc Better Business Model Design WorkshopWe Are Arising
A workshop on design thinking, business model design and social enterprise delivered to 16 social entrepreneurs in Geraldton, Western Australia by Pollinators Inc http://www.wildpollinators.org Co-facilitated by Andrew Outhwaite, Chris Keuh, Michael Tucak and Gail Metcalfe.
More often than not, the investment in innovation fails to deliver the promised results. Everyone starts off excited. But after a while, we are all dressed up with nowhere to go. All paths up are different. Nevertheless, there’s a set of practices and principles that allow you to navigate through uncertainty faster in order to create value from ideas – starting today. In this session we will share with you how some of our forward-thinking customers are using innovation management to move their businesses forward.
B2B platform marketing strategy and inbound marketingOpenKnowledge srl
The speech will be focused on several case studies with a special deep dive on Inbound Marketing and Platform marketing strategies (Banca IFIS and SAS). The goal of the speech is to investigate how these strategies can help to reach brand awareness and lead generation thanks to digital marketing actions focused on the B2B market. The audience will learn about the best techniques to get engagement from the customers in the Platform Era.
The networks economy and the fourth industrial revolution - Enrica SighinolfiOpenKnowledge srl
WEF’s Founder, Klaus Schwab, defined the Fourth Industrial Revolution as the transformation of humankind led by technological innovations in the physical, digital, and biological spheres. Where can we see most of its economic and social value being created today? Networks. In this context, the recent decision by Microsoft to buy LinkedIn is a strategic choice made to have a voice amongst the Facebooks, given the fact that economic value and competitive advantage is now generated by networks. Opportunity Network is an invitation-only business connectivity platform that partners with banks to allow their top clients to seize business deals above $1M. The platform facilitates global connections. No middlemen are present; all members are decision makers. ON members can post and find Trade and M&A related opportunities. Opportunity Network currently has over 30k committed members from 78 countries and has hosted over $30 bn of deal flow.
Robotic process automation in Industry 4.0 - Andrea CasatiOpenKnowledge srl
After mechanization in 1790’s (first industrial revolution), mass production in 1900’s (second industrial revolution) and automated production in 1970’s (third industrial revolution), in the next five years we will see the rise of cyber-physical systems, the fourth industrial revolution. As part of the Industry 4.0, Robotic Process Automation (RPA) will radically change both backend and frontend enterprises infrastructures and processes leading to significant cost reduction, production increase and higher customer satisfaction. Hardware and software robots will be designed to augment human workflow making it more efficient and effective. Core enabler of the whole fourth industry revolution will be analytics, machine learning and artificial intelligence based on big data and IoT, all ready technologies now-a-days. After discussing some recent Bip’s case studies on machine learning and artificial intelligence technologies, the speech will focus RPA opportunities in Industry 4.0.
Born to protect: the storytelling and storydoing of Axa Italy in the social e...OpenKnowledge srl
The speech will concern on the evolution of ‘Born to Protect’, an international advertising campaign that has become an integrated project at local level, starting from being a storytelling and transforming itself into a storydoing. In fact, after the great success of the two previous editions, the hashtag #NatiPer has collected 328 innovative projects in 2016 and now it is ready to change its first aim, becoming a useful blog thought to support the Company’s positioning. The AXA Italy’s commitment for being a responsible company now is focused on new Generations. This goal can be achieved thanks to a storytelling that becomes a common thread that can help AXA Italy in joining several commitments: from the research financing for supporting startups, to the wide promotion of initiatives linked to art, culture and society. All these activities allowed AXA Italy in developing critical mass (storytelling) and a tangible social impact (storydoing), in harmony with the current social ecosystem.
The financial services industry is evolving. New players are challenging the incumbents with an extraordinary variety of products and services as has never happened before. Financial industry’s players must adequate strategies, products portfolio and services delivered according to the new wave of emerging customers’ behaviors. Recent analysis where showing that something very new and unexpected should be taken in great consideration. Something very “human”. In a world of digital services, ancestral humans behavior demands a service revolution.
SEA, in the last years, has focused its attention in using – day by day more – advanced and digital-centric communication tools and models. The arrival point of this digital transformation process will be a new digital workplace that has an important goal: becoming a unique digital interface, made to support communication, cooperation, knowledge sharing and internal processes. SEA talks about tangible objectives that are the main guidelines and the concrete evolution of this up to date communication model.
The speech focuses on digital innovation from the point of view of a pharmaceutical company: how technology can integrate the offer of drugs and therapeutic solutions for the healthcare and well-being of citizens. Last year the app I-nonni was presented as a Sanofi start-up project with the primary goal of connecting the older adults with relatives and health professionals, such as doctors and pharmacists, in an easy and effective way. This year the progress in the services offered will be presented, as well as a study proving the effectiveness of the digital fitness tool that we developed with the aim of training the cognitive abilities of older adults (and not only).
Why social analytics are different for the enterprise - Laurence Lock LeeOpenKnowledge srl
To date Social Analytics have been solely focussed on the consumer in a B2C context. The efforts have been led by marketers developing and sending brand content as social media into the consumer social channels of Facebook, twitter, Instagram and the like. With the rise of Enterprise Social Networking, enterprise social analytics approaches have simply been migrated from the consumer world and dominated by activity measures. By using online Yammer social networking data collected from over 20 enterprises worldwide, we show how these measures can work against Enterprise goals of collaboration, relationship building and Empowerment. Alternative measures centred on social cohesion provide the best indicator for Enterprise goal achievement.
Entrepreneurship in the exponential era - Michele CasucciOpenKnowledge srl
Platforms create value in a manner and to a degree that was unimaginable just 10 years ago. But they’re only one example of a new class of innovations, driven by technology, that offer today’s entrepreneurs the real-life equivalent of super powers. Exponential technologies like network computing systems and artificial intelligence are disrupting everything from how we fight the global scourge of counterfeiting to how we explore the universe. Entrepreneurs who harness these powers can do far more than good business: like superheroes, they can tackle the grandest challenges of our age.
Collective innovation: finding the right questions with co-design - Ivan OrtenziOpenKnowledge srl
In the first 10 years of our life, parents teach us to stay with the others, to learn, to share and to develop our empathy. They teach us to use different art forms, to test ourselves with sport and to learn new rules. Our parents encourage us to achieve, to risk, to fight our fears, to overcome our character and emotional barriers. Then suddenly we find ourselves behind a desk, behind a mountain of books and, for the following 15 years, obsessed with the ability to express a performance and with the ability to respond to specific questions finding the right answers. We forget our manual skills and the ability to design the world around us. Then we enter into the work ecosystem with this experiences. Today to address the exponential dynamics of our times and to draw success, Corporates need to rely on skills, methods and tools inspired to those we use during the first 10 years of life when our instinct drove us to ask questions in a continuos way. This is the key to change the corporate culture, to achieve new goals and to face the new paradigms of business. Corporates through collective innovation processes and co-design tools need to start to find the new right questions in order to find the new answers. They can no longer rely on the same answers they have proposed over the last years.
Do you sometimes feel like you’re drowning in marketing software? If you could channel Dr. McCoy from Star Trek, would you find yourself blurting out in frustration, “Damn it, Jim, I’m a marketer not an IT architect!” You’re not alone. Marketing has been overrun by software, and it’s changing the dynamics of profession in ways that can seem foreign and uncomfortable. But, as software developers might say, “This is actually a feature, not a bug.” Software gives marketers a greatly expanded creative palette to design memorable customer experience masterpieces — and the leverage to reach a much broader and more engaged audience with them. The secret to success, however, is not in the technology itself — but rather adapting marketing management to this new software-powered environment. In this presentation, marketing technologist Scott Brinker, author of the new book Hacking Marketing, will show you how.
Venezia: a user friendly city starts with design thinking - Alessandra PoggianiOpenKnowledge srl
Design thinking, simplicity, high-image / low-text, mobile responsiveness: these are the cornerstones of good interaction design and the principles that have been used for redesigning the City of Venice web presence to put users’ needs first. Single-sign-on digital services, news and social wall, e-commerce and all the info one may need to live and experience the city. There is no reason why e-gov web platforms should not be as simple and straight-forward as private sector sites are.
#Barillagoesdigital: the digital transformative journey - Alessandra ArdrizzoiaOpenKnowledge srl
Digital is now firmly part of every business. But even with technology being today an integral part of the organization and its strategy, it is people who will build the success in a world that continues to reinvent itself at an unprecedented rate. The Digital Transformation is all about people! #BarillagoesDigital is a journey that will transform Barilla into a fully Digital enterprise creating value for the Business and putting the Barilla people at the center of the transformation.
When did you stop reading email? New ways of enterprise collaboration - Thoma...OpenKnowledge srl
Everybody knows phrases like “did you get my email”, “Can you send me the latest version of the document?”, “I cannot access that information right now!”, “my inbox is full!” and many more very well, and honestly, when did you stop following all your email threads? In private we have fun using WhatsApp, skype, SMS, social media streams like facebook, xing, linkedin and share data through dropbox, iCloud and so on. Nevertheless, in business, we are writing, answering and forwarding complex emails with questionable distribution lists and gigabytes of redundant attachments. Thomas Becker will give an insight, how Document Future AG faces the challenge of improving internal and external communications and document sharing using a collaborative purely cloud based infrastructure.
From classified media to social classified network: goods' values and people ...OpenKnowledge srl
The world of classified media has changed in the last years: from a business focused on the object to a business focused on people. It has become more relevant the understanding of which is the user base, which are its wishes and values. The Data insights are the key for a social classified network.
OpenBar for social sales collaboration - Massimo BarboniOpenKnowledge srl
How a digital platform can boost cooperation among sale forces, improving their on-field effectiveness? The answer is OpenBar, the Heineken Italia social collaboration platform, projected and developed for the B.U HoReCa in order to support the sales forces daily activities, making the information sharing easier, quicker and enjoyable. OpenBar is an example of how a mobile platform can be a strategic asset for a company, helping employees in being always up-to-date about the business roadmap and goals, making them protagonists.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
25. Three basic modes of human interaction
Social
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€ €Money
Fiske, A. “The Elementary Forms of Sociality.” Psychological Review, 1992,
26. Three basic modes of human interaction
All All
countries Social cultures
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27. Social is allergic to authority & money
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35. The ecosystem of traditional management
Make money
for
shareholders
Top down Managers are
commands controllers
of indivduals
Efficiency, Bureaucracy:
cost cutting rules, plans, reports
36. The ecosystem of traditional management
1. The purpose of a firm is to
make money
37. Fiveecosystem of traditional management
The planks of traditional management
2. Managers act as
controllers of individuals
38. The ecosystem of traditional management
3. Work is coordinated by
bureaucracy
Rules
plans
reports
39. The ecosystem of traditional management
4. The main value is efficiency
40. The ecosystem of traditional management
5. Communicate by directives
41. The ecosystem of traditional management
Goal
Make money
for
Communicatio
shareholders Role
ns
Top down Managers are
commands controllers
of indivduals
Efficiency, Bureaucracy:
cost cutting rules, plans, reports
Values Coordination
The elements are interlocking
42. The ecosystem of traditional management
It kills innovation
Traditional management
systematically kills
disruptive innovation
43. The ecosystem of traditional management
It kills lean manufacturing
“Only 1% of lean
initiatives meet their
goals.”
Jeffrey Liker
44. The ecosystem of traditional management
It kills Agile software development
“Only 20% of Scrum
initiatives are fully
successful.”
Jeff Sutherland
45. The ecosystem of traditional management
It kills marketing
25 ways in which
traditional management
systematically kills
great marketing ideas
46. The ecosystem of traditional management
It kills social business
47. The ecosystem of traditional management
Traditional management
systematically kills
all the creative things
in organizations
• innovation
• lean manufacturing
• Agile software
• marketing
• social business
49. 2009: Conclusive proof of the
failure of traditional management
Rate of return on assets and invested capital: US firms: 1965-2011
Deloitte’s Center for the Edge: The Shift Index:
52. A new ecosystem is emerging
A major management discovery
“Maximizing shareholder value is the
dumbest idea in the world.
Making money for the shareholders is
the result, not the goal.”
Jack Welch, 2009
53. A new ecosystem is emerging
The key to the future
“The only valid purpose of a
firm is to create a customer.”
Peter Drucker, 1973
55. Radical management
Goal
Delighting
customers
Role
Communicatio
ns From controller
From command to
to enabler
conversations
Transparency From bureaucracy to
From value
Improvement Agile, Scrum, Kanban
Sustainability
to values
Values Coordination
It is a different ecosystem
56. Radical management
Is “customer delight”
a serious business proposition?
“Providing a
“Customer delight” = continuous stream of
additional value to
customers and
delivering it sooner”
57. The principle of customer delight
Is “customer delight”
a serious business proposition?
“happiness” “enchantment” “joy” “raving fans”
58. The principle of customer delight
Is “customer delight” a serious business
proposition?
• Perfectly perform
the job that the
customer wants
performed
59. The principle of customer delight
Is “customer delight” a serious business
proposition?
• “customer
success”
60. The principle of customer delight
A paradoxical discovery!
Customer delight Costs come down of
their own accord!
61. This is why the shift is inexorable …
The economics will drive it …
62. 1. NEW GOAL: delight the customers
1 i.e. from outputs to outcomes
1. New goal: “Delighting the customer” means ….
a different way of running the organization.
2. New role for managers
3. New coordination mechanisms
4. Shift from value to values
5. New way to communicate
63. 2 NEW MANAGER ROLE: from controller to enabler
2.
2. Enable
self-organizing
teams
64. 2 NEW MANAGER ROLE: from controller to enabler
2.
Controller of Enabler of self-
individuals organizing teams
66. 33. COORDINATION OF WORK: Dynamic linking
Short
cycles
Client
driven
Flow
Bureaucracy: Dynamic linking
Internal plans, targets, Clear line of sight to customer
reports, meetings
67. 4 4. FROM VALUE TO VALUES: radical transparency
4. From value
to
values
68. 4 4. FROM VALUE TO VALUES: radical transparency
Preoccupation Human values
with efficiency, that build trust:
cutting costs especially transparency
69. 5. INTERACTIVE COMMUNICATON: conversation
5 INTERACTIVE COMMUNICATON: conversation
5.
5. From
top-down
to
conversation
73. WHAT’S NEW: doing all at once
Delight Goal
the
Communications
customer Role
From command to From controller
conversations to enabler
Radical From bureaucracy
transparency to dynamic linking
Values Coordination
Individually, none of the shifts is new
74. Social conflicts with the traditional ecosystem
Make money
for
shareholders
Social Managers are
controllers
interaction of indivduals
Efficiency, Bureaucracy:
cost cutting rules, plans, reports
This is not sustainable
75. Delighting customers means a new ecosystem
“Once you introduce this, it affects
everything in the organization—the
way you plan, the way you manage,
the way you work.
Everything is different.
It changes the game radically.”
Mikkel Harbo
VP, Systematic Software (Denmark)
More than a new set of management tools!
76. The transition is inevitable
Two- to four-
times gains in
productivity
Economics will drive the change!
78. The opportunity for Social Business
Lead the revolution!
• Be the strategy (not support the strategy)
• Master leadership storytelling
• Educate your bosses
• Join with others
• Take charge of your future
“Your time is limited: don’t waste it
living someone else’s life.”
Steve Jobs
79. The real voyage of
discovery consists not in
seeking new landscapes,
but in having new eyes.
Marcel Proust