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Intranets within enterprises – research
results
Presentation of research results and changes over the years
The presentation was prepared by Katarzyna Pezdan.
Purpose of the study - main research questions
There were also Additional questions. These will be presented in the scoreboards.
In what way do employees use an intranet and is it the only system they use?
How is an intranet system managed in enterprises?
Which features do users find most or least useful?
Are/what benefits are seen in the use of an intranet?
How is the usefulness of the applied system assessed?
What is the scale of use of social elements in intranet systems and what is the attitude of users towards this
type of solutions?
Research methodology and sample characterization
The research for the first time was conducted in mid-2018. Subsequently, they were renewed in 2022. 203
completed questionnaires were analyzed.
Respondents of companies
from the service sector
Respondents working in
large companies (> 500
employees)
55,7% 48,8%
Respondents in managerial
positions
54%
Who took part in the research? Presentation of the main groups.
Respondents in specialist
positions
34%
Use of intranet in the company
How often do you use the company’s intranet?
The most common answer: Several times a day.
Where do you use an intranet?
The most common answer: This is a tool for integrating and improvements
implementing.
The most common answer: In and outside of a company, remotely.
Which statement illustrates your opinion on social elements within
intranet?
Comparison of responses from 2018 with 2022.
The usefulness of intranets in enterprises
 Employee management - 42,7%
This is the highest rated intranet feature. Such a percentage of
respondents described it as necessary (more than half as very
useful).
 Internal communication – 41,7%
This is the second most frequently cited answer. More than 40%
describe communication as essential and almost as many as very
useful.
 Intranet Knowledge Base – 57,4%
So many respondents answered that the Knowledge Base on the
company's Intranet is very useful or useful.
Main conclusions
Check online
The most common
action when
encouraging to use an
intranet:
Implementation of an Intranet in a Company
Work carried out by enterprises.
Additional features that
are available only on
the intranet platform.
Intranet platform in combination with instant messengers
However, it is still willingly used in conjunction with communication systems and social
portals.
For the most part, survey respondents use only intranet.
Is it a popular integration?
Advantages of using an intranet
Based on the research, it can be seen that respondents clearly indicate the high usefulness of the Intranet in
work.
Respondents' responses
Check online
Conclusions based on research
„Concluding, intranets are constant parts of today’s enterprises and their users are satisfied with the benefits they bring
both to the organization itself and to individual work.”
1. Intranet managers
rarely use additional
techniques to
encourage employees
to use such system.
4. Intranet systems
are managed by
different
departments.
2. Intranets are often
an element of bigger
communication
systems in enterprises.
3. Social elements are
used in a very small
extent.
Np. zarządzanie zatrudnionymi, komunikacja wewnętrzna.
5. Implementation of intranets in the surveyed
companies is subordinated to specific goals.
6. More and more intranet users see the
importance of intranet as a catalyst for
development.
Summary of the most important observations
eCommerce Software House
st. Nad Przyrwą 13
35-234 Rzeszów
Branch in Norway
Branch in Warsaw
Headquarter
Branch in Krosno
st. Cybernetyki 19 B
02-667 Warszawa
Nedre Storgate 37
3015 Drammen
st. Tysiąclecia 3
38-400 Krosno
www.ideosoftware.com

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Unlocking efficiency: “Intranets within enterprises – research results”

  • 1. Intranets within enterprises – research results Presentation of research results and changes over the years The presentation was prepared by Katarzyna Pezdan.
  • 2. Purpose of the study - main research questions There were also Additional questions. These will be presented in the scoreboards. In what way do employees use an intranet and is it the only system they use? How is an intranet system managed in enterprises? Which features do users find most or least useful? Are/what benefits are seen in the use of an intranet? How is the usefulness of the applied system assessed? What is the scale of use of social elements in intranet systems and what is the attitude of users towards this type of solutions?
  • 3. Research methodology and sample characterization The research for the first time was conducted in mid-2018. Subsequently, they were renewed in 2022. 203 completed questionnaires were analyzed. Respondents of companies from the service sector Respondents working in large companies (> 500 employees) 55,7% 48,8% Respondents in managerial positions 54% Who took part in the research? Presentation of the main groups. Respondents in specialist positions 34%
  • 4. Use of intranet in the company How often do you use the company’s intranet? The most common answer: Several times a day. Where do you use an intranet? The most common answer: This is a tool for integrating and improvements implementing. The most common answer: In and outside of a company, remotely. Which statement illustrates your opinion on social elements within intranet? Comparison of responses from 2018 with 2022.
  • 5. The usefulness of intranets in enterprises  Employee management - 42,7% This is the highest rated intranet feature. Such a percentage of respondents described it as necessary (more than half as very useful).  Internal communication – 41,7% This is the second most frequently cited answer. More than 40% describe communication as essential and almost as many as very useful.  Intranet Knowledge Base – 57,4% So many respondents answered that the Knowledge Base on the company's Intranet is very useful or useful. Main conclusions Check online
  • 6. The most common action when encouraging to use an intranet: Implementation of an Intranet in a Company Work carried out by enterprises. Additional features that are available only on the intranet platform.
  • 7. Intranet platform in combination with instant messengers However, it is still willingly used in conjunction with communication systems and social portals. For the most part, survey respondents use only intranet. Is it a popular integration?
  • 8. Advantages of using an intranet Based on the research, it can be seen that respondents clearly indicate the high usefulness of the Intranet in work. Respondents' responses Check online
  • 9. Conclusions based on research „Concluding, intranets are constant parts of today’s enterprises and their users are satisfied with the benefits they bring both to the organization itself and to individual work.” 1. Intranet managers rarely use additional techniques to encourage employees to use such system. 4. Intranet systems are managed by different departments. 2. Intranets are often an element of bigger communication systems in enterprises. 3. Social elements are used in a very small extent. Np. zarządzanie zatrudnionymi, komunikacja wewnętrzna. 5. Implementation of intranets in the surveyed companies is subordinated to specific goals. 6. More and more intranet users see the importance of intranet as a catalyst for development. Summary of the most important observations
  • 10. eCommerce Software House st. Nad Przyrwą 13 35-234 Rzeszów Branch in Norway Branch in Warsaw Headquarter Branch in Krosno st. Cybernetyki 19 B 02-667 Warszawa Nedre Storgate 37 3015 Drammen st. Tysiąclecia 3 38-400 Krosno www.ideosoftware.com

Notes de l'éditeur

  1. Tutaj na screenie jest podpis po polsku – trzeba poprawić w e-booku (str. 113).