This document discusses disruptive innovation in government. It notes that citizens today are highly connected through technology like smartphones and social media, but governments often struggle to interact with citizens through these new channels. The document then outlines how crowdsourcing, data analysis, and sharing platforms are changing the nature of work, intelligence, and collaboration today. It predicts further changes like distributed workforces, contextual applications, predictive analytics, and new forms of social innovation. The document concludes by advising governments to embrace these trends through experimentation and not being afraid to do ambitious things.
The document discusses how digital technology and connectivity are enabling new forms of citizen engagement and government innovation. Key points include:
- Citizens today are highly connected through mobile devices and use social media and location-based services.
- Governments are embracing open data, crowdsourcing, apps, and platforms to engage citizens and share information.
- Emerging technologies like wearables, predictive analytics, and gamification will further impact how governments serve and interact with citizens.
- For governments to keep pace, they must shift mindsets, engage communities, experiment, measure outcomes, and operate through continuous improvement.
This document discusses disruptive innovation in government through emerging technologies and citizen engagement. It outlines how hyper-connectivity, crowdsourcing, open data, and location-based apps are impacting government services. Citizens are increasingly using mobile devices and social media, mimicking real-world interactions online. The document advocates that government should shift its mindset, engage communities, experiment, and operate in a state of continuous improvement to better serve citizens through innovative approaches.
Texas Digital Government Summit Keynote - Disruptive Innovation in GovernmentDustin Haisler
This document discusses disruptive innovation in government. It begins with an agenda that covers innovation, redefining innovation, looking at today and tomorrow, and a Q&A session. It then discusses trends in how work, intelligence, and sharing are changing today with examples like crowdsourcing, artificial intelligence as a service, and sharing economy platforms. It explores how these areas may change tomorrow through a distributed workforce, gamification, contextual applications, predictive analytics, wearables, rapid innovation in sharing, and the rise of social good startups. Finally, it provides tips for keeping up with shifting mindsets, finding an internal "A-team", experimenting like investing, measuring and adapting, and doing big things without fear.
Economic Development 411 | 2015 | Dustin HaislerOne Columbus
Dustin Haisler, chief innovation officer of e.Republic, works with Fortune 500 companies, government agencies, academia and nonprofits on innovation and engagement strategies. As the finance director and CIO for Manor, TX, a small city outside Austin, Haisler quickly built a track record and reputation as an early innovator in civic tech. Haisler pioneered government use of commercial technologies not before used in the public sector.
The document discusses the disruption of education through emerging technologies and trends. These include hyper-connectivity, which allows for critical mass and rapid sharing of ideas; BYOD and new forms of creation and interaction enabled by devices. Gamification and crowdsourcing are changing how people learn and solve problems together. Education is shifting from pure consumption to enabling more student creation by solving real-world issues. To succeed, educators cannot fear change but must be ready to adapt and experiment with new approaches.
Just What We Needed, Another Web 2.0 PresentationJ Drew Feldman
Presentation on web 2.0 created by Jeff Hilimire and J Drew Feldman at Engauge - exploring the evolution of the web with a focus on emerging technologies and where the world is heading.
This document discusses disruptive innovation in government. It notes that citizens today are highly connected through technology like smartphones and social media, but governments often struggle to interact with citizens through these new channels. The document then outlines how crowdsourcing, data analysis, and sharing platforms are changing the nature of work, intelligence, and collaboration today. It predicts further changes like distributed workforces, contextual applications, predictive analytics, and new forms of social innovation. The document concludes by advising governments to embrace these trends through experimentation and not being afraid to do ambitious things.
The document discusses how digital technology and connectivity are enabling new forms of citizen engagement and government innovation. Key points include:
- Citizens today are highly connected through mobile devices and use social media and location-based services.
- Governments are embracing open data, crowdsourcing, apps, and platforms to engage citizens and share information.
- Emerging technologies like wearables, predictive analytics, and gamification will further impact how governments serve and interact with citizens.
- For governments to keep pace, they must shift mindsets, engage communities, experiment, measure outcomes, and operate through continuous improvement.
This document discusses disruptive innovation in government through emerging technologies and citizen engagement. It outlines how hyper-connectivity, crowdsourcing, open data, and location-based apps are impacting government services. Citizens are increasingly using mobile devices and social media, mimicking real-world interactions online. The document advocates that government should shift its mindset, engage communities, experiment, and operate in a state of continuous improvement to better serve citizens through innovative approaches.
Texas Digital Government Summit Keynote - Disruptive Innovation in GovernmentDustin Haisler
This document discusses disruptive innovation in government. It begins with an agenda that covers innovation, redefining innovation, looking at today and tomorrow, and a Q&A session. It then discusses trends in how work, intelligence, and sharing are changing today with examples like crowdsourcing, artificial intelligence as a service, and sharing economy platforms. It explores how these areas may change tomorrow through a distributed workforce, gamification, contextual applications, predictive analytics, wearables, rapid innovation in sharing, and the rise of social good startups. Finally, it provides tips for keeping up with shifting mindsets, finding an internal "A-team", experimenting like investing, measuring and adapting, and doing big things without fear.
Economic Development 411 | 2015 | Dustin HaislerOne Columbus
Dustin Haisler, chief innovation officer of e.Republic, works with Fortune 500 companies, government agencies, academia and nonprofits on innovation and engagement strategies. As the finance director and CIO for Manor, TX, a small city outside Austin, Haisler quickly built a track record and reputation as an early innovator in civic tech. Haisler pioneered government use of commercial technologies not before used in the public sector.
The document discusses the disruption of education through emerging technologies and trends. These include hyper-connectivity, which allows for critical mass and rapid sharing of ideas; BYOD and new forms of creation and interaction enabled by devices. Gamification and crowdsourcing are changing how people learn and solve problems together. Education is shifting from pure consumption to enabling more student creation by solving real-world issues. To succeed, educators cannot fear change but must be ready to adapt and experiment with new approaches.
Just What We Needed, Another Web 2.0 PresentationJ Drew Feldman
Presentation on web 2.0 created by Jeff Hilimire and J Drew Feldman at Engauge - exploring the evolution of the web with a focus on emerging technologies and where the world is heading.
August Responsive Organization DevelopmentMike Arauz
Watch video here: https://youtu.be/r-vh4xXBV6I
The Future of Organizations is Responsive // How to Unlock Your Organization’s Potential to Change the World // Presented at Telstra Retail Innovation Summit in Sydney, February 2016. // Presenter notes available here: https://medium.com/@mikearauz/5e2e9b5af16a
On Digital Transformation - 10 ObservationsMike Arauz
The ideas about technology that have become lenses and points of view I return to as I try to makes sense of how things are changing, and what can be done. This is a digital world, so none of this is etched in stone. But from what I’ve seen so far, these things seem to be true.
NAGW 2015 Keynote: Data, Design, and DeliveryAbhi Nemani
The document discusses trends in civic technology and data delivery, including moving from standalone data portals to delivering data to people where they are online and through multiple applications. It also discusses recognizing different types of data and the importance of civic participation and testing to engage people. Examples mentioned include the Waze partnership with LAPD and a mayor's dashboard. The document advocates getting data out of portals and to people directly through various online channels.
apidays LIVE Paris 2021 - Internet, Year Zero by Jonathan Bourguignon, Entrep...apidays
This document discusses the evolution of technology and techno-utopianism over the past 10 years. It begins by looking back at early visions of a decentralized cyberworld free from control. However, over the past decade major events like the Snowden revelations, Cambridge Analytica scandal, and COVID pandemic have eroded faith in tech. The current centralized models are examined, along with ideas for moving forward through decentralization, open participation, and ensuring technology benefits all of society.
The document discusses wearable technology and provides statistics about its growth and future potential. It notes that 1 in 5 US adults already owns an internet of things device and the number of connected devices now exceeds the human population. However, it also cautions that wearable tech is not fully developed yet and advocates for building wearables that create utility, joy, security, and blend fashion with technology rather than just novelty. The future of the industry is predicted to be huge but developers are encouraged to design with human values in mind.
Everyone loves to use the phrase wearable tech–and to talk about how many billions there are to be made–but if wearables are so great, why do they all suck?
Find out why it's important to think beyond screens and to consider the crucial roles of fashion, utility, fun, and sustainability in your product concept.
This document outlines the key topics from a presentation on the future of social media. It discusses trends in social media adoption, how social technologies are catalyzing changes to the internet, and different social media tools. It provides recommended readings and videos on social media and lists credits for sources used in creating the presentation.
This document discusses both the benefits and drawbacks of mobile apps and smartphone usage. It notes that while smartphones provide convenience and connectivity, they can also be distracting and even addictive. Heavy smartphone use is linked to decreased attention spans and increased stress. The document also explores how smartphone usage varies between generations, with both youth and elderly adopting smartphones but sometimes facing difficulties. Overall, it examines the complex relationship people have with their mobile devices.
Assignment 2 INTERNET(PAST,PRESENT AND FUTURE)AnupritaSatpute
The document discusses the evolution of the internet and how consumers use technology. It describes the history of the internet and how it has changed over time. It also discusses how consumers search for information online through transactional, navigational, informational and commercial searches. The document also outlines the types of digital devices used by audiences and trends in online shopping. It concludes by discussing potential advantages and disadvantages of increased digital technology and predicting voice assistants and smart cities in the future of the internet.
The document discusses four common crises that startups may face: 1) Transitioning from a proof of concept to an actual product, 2) Going public with the first press release, 3) Experiencing technical issues like bugs, slow performance, or scaling problems, and 4) Facing business problems such as unsustainable operations, inability to fund growth, or legal issues. It advises startups to prepare for these crises by having contingency plans to respond effectively if problems arise.
The NCD is the largest association in The Netherlands, exclusive for top level management, commissioners and boardmembers. NCD organized a minicongres on Trends in Technlogy - in celebration of heir 60-year anniversary. I spoke on the subject of social business and trends.
Moren info on: http://www.ncd.nl/agenda/evenement/38/
Torin Ellis's presentation at the 2018 Michigan Recruiter's Conference held in Detroit, MI onsite at General Motor's HQ. Torin challenges us to raise the level of commitment around D&I practices in our organizations.
Speech support di Gianlendro Catania all'introduzione del progetto Alternanza Scuola Lavoro Il mio primo www, come creare contenuti visivi e testuali per un blog, presso il Liceo Rosina Salvo di Trapani
Mashable is a leading global media company that informs, inspires and entertains the digital generation through storytelling and shaping the digital revolution using new formats and technologies. Gizmodo is a technology and science blog that was created in 2002 to post various news, devices, and support forums. Founded in 2006, Gigaom is a leading global voice on emerging technologies through news, research, and events.
This document discusses strategies for women in technology careers. It suggests acting like an open API by sharing knowledge through blogging, teaching and mentoring. It also recommends being intentional about social media influence by being active in the right online communities. Additionally, it advises showing your soft skills to win difficult sales by highlighting personal interests and driving collaborative skills. The document stresses that career advancement comes from challenging assignments, not just qualifications, and emphasizes the importance of developing lifelong relationships through networking and engagement.
This document outlines five career hacks for women: 1) Act like an open API by sharing expertise and creating a differentiated point of view. 2) Be intentional about social influence by being active on social media and creating a social media calendar. 3) To win hard sales, show your soft side by driving collaborative skills and gaining personal interests without expectations of return. 4) Treat homework as more than just MOOC points by doing skills assessments and setting stretch goals. 5) Develop lifelong relationships by networking extensively and creating a career advisory team for ongoing support. The document provides checklists for each hack and emphasizes mentoring, raising awareness on social media, engaging men as allies, focusing on new skills and visions, and developing sponsors and
Knowledge in the Age of Siri, Uber, and HololensTim O'Reilly
My keynote at the Stanford Center for Advanced Studies in the Behavioral Sciences annual summit. How knowledge is changing, becoming a part of real world services rather than a thing apart. Many of the slides are just pictures. The narrative is in the speaker notes, so be sure to download and read the whole thing.
The document outlines strategies for government use of social media. It discusses defining audiences, establishing online channels, developing action plans, implementing experiments, and adapting based on measurement. Examples are given of current social media uses like crowdsourcing and location-based apps. Emerging technologies like wearables and predictive systems are also addressed. The key is to start small, engage audiences, and continually experiment and improve social media strategies.
The document discusses why wearable technology and news are poised to converge. It provides perspectives from panelists at the GEN Summit on how wearables can bring news to people in new intimate ways and help re-engage audiences, especially younger generations. Key reasons discussed include the need for news media companies to find new customers, the rapid adoption of wearable devices, and new opportunities created by technological advances. The panelists explore concepts for how different types of news content could work on wearables going forward.
August Responsive Organization DevelopmentMike Arauz
Watch video here: https://youtu.be/r-vh4xXBV6I
The Future of Organizations is Responsive // How to Unlock Your Organization’s Potential to Change the World // Presented at Telstra Retail Innovation Summit in Sydney, February 2016. // Presenter notes available here: https://medium.com/@mikearauz/5e2e9b5af16a
On Digital Transformation - 10 ObservationsMike Arauz
The ideas about technology that have become lenses and points of view I return to as I try to makes sense of how things are changing, and what can be done. This is a digital world, so none of this is etched in stone. But from what I’ve seen so far, these things seem to be true.
NAGW 2015 Keynote: Data, Design, and DeliveryAbhi Nemani
The document discusses trends in civic technology and data delivery, including moving from standalone data portals to delivering data to people where they are online and through multiple applications. It also discusses recognizing different types of data and the importance of civic participation and testing to engage people. Examples mentioned include the Waze partnership with LAPD and a mayor's dashboard. The document advocates getting data out of portals and to people directly through various online channels.
apidays LIVE Paris 2021 - Internet, Year Zero by Jonathan Bourguignon, Entrep...apidays
This document discusses the evolution of technology and techno-utopianism over the past 10 years. It begins by looking back at early visions of a decentralized cyberworld free from control. However, over the past decade major events like the Snowden revelations, Cambridge Analytica scandal, and COVID pandemic have eroded faith in tech. The current centralized models are examined, along with ideas for moving forward through decentralization, open participation, and ensuring technology benefits all of society.
The document discusses wearable technology and provides statistics about its growth and future potential. It notes that 1 in 5 US adults already owns an internet of things device and the number of connected devices now exceeds the human population. However, it also cautions that wearable tech is not fully developed yet and advocates for building wearables that create utility, joy, security, and blend fashion with technology rather than just novelty. The future of the industry is predicted to be huge but developers are encouraged to design with human values in mind.
Everyone loves to use the phrase wearable tech–and to talk about how many billions there are to be made–but if wearables are so great, why do they all suck?
Find out why it's important to think beyond screens and to consider the crucial roles of fashion, utility, fun, and sustainability in your product concept.
This document outlines the key topics from a presentation on the future of social media. It discusses trends in social media adoption, how social technologies are catalyzing changes to the internet, and different social media tools. It provides recommended readings and videos on social media and lists credits for sources used in creating the presentation.
This document discusses both the benefits and drawbacks of mobile apps and smartphone usage. It notes that while smartphones provide convenience and connectivity, they can also be distracting and even addictive. Heavy smartphone use is linked to decreased attention spans and increased stress. The document also explores how smartphone usage varies between generations, with both youth and elderly adopting smartphones but sometimes facing difficulties. Overall, it examines the complex relationship people have with their mobile devices.
Assignment 2 INTERNET(PAST,PRESENT AND FUTURE)AnupritaSatpute
The document discusses the evolution of the internet and how consumers use technology. It describes the history of the internet and how it has changed over time. It also discusses how consumers search for information online through transactional, navigational, informational and commercial searches. The document also outlines the types of digital devices used by audiences and trends in online shopping. It concludes by discussing potential advantages and disadvantages of increased digital technology and predicting voice assistants and smart cities in the future of the internet.
The document discusses four common crises that startups may face: 1) Transitioning from a proof of concept to an actual product, 2) Going public with the first press release, 3) Experiencing technical issues like bugs, slow performance, or scaling problems, and 4) Facing business problems such as unsustainable operations, inability to fund growth, or legal issues. It advises startups to prepare for these crises by having contingency plans to respond effectively if problems arise.
The NCD is the largest association in The Netherlands, exclusive for top level management, commissioners and boardmembers. NCD organized a minicongres on Trends in Technlogy - in celebration of heir 60-year anniversary. I spoke on the subject of social business and trends.
Moren info on: http://www.ncd.nl/agenda/evenement/38/
Torin Ellis's presentation at the 2018 Michigan Recruiter's Conference held in Detroit, MI onsite at General Motor's HQ. Torin challenges us to raise the level of commitment around D&I practices in our organizations.
Speech support di Gianlendro Catania all'introduzione del progetto Alternanza Scuola Lavoro Il mio primo www, come creare contenuti visivi e testuali per un blog, presso il Liceo Rosina Salvo di Trapani
Mashable is a leading global media company that informs, inspires and entertains the digital generation through storytelling and shaping the digital revolution using new formats and technologies. Gizmodo is a technology and science blog that was created in 2002 to post various news, devices, and support forums. Founded in 2006, Gigaom is a leading global voice on emerging technologies through news, research, and events.
This document discusses strategies for women in technology careers. It suggests acting like an open API by sharing knowledge through blogging, teaching and mentoring. It also recommends being intentional about social media influence by being active in the right online communities. Additionally, it advises showing your soft skills to win difficult sales by highlighting personal interests and driving collaborative skills. The document stresses that career advancement comes from challenging assignments, not just qualifications, and emphasizes the importance of developing lifelong relationships through networking and engagement.
This document outlines five career hacks for women: 1) Act like an open API by sharing expertise and creating a differentiated point of view. 2) Be intentional about social influence by being active on social media and creating a social media calendar. 3) To win hard sales, show your soft side by driving collaborative skills and gaining personal interests without expectations of return. 4) Treat homework as more than just MOOC points by doing skills assessments and setting stretch goals. 5) Develop lifelong relationships by networking extensively and creating a career advisory team for ongoing support. The document provides checklists for each hack and emphasizes mentoring, raising awareness on social media, engaging men as allies, focusing on new skills and visions, and developing sponsors and
Knowledge in the Age of Siri, Uber, and HololensTim O'Reilly
My keynote at the Stanford Center for Advanced Studies in the Behavioral Sciences annual summit. How knowledge is changing, becoming a part of real world services rather than a thing apart. Many of the slides are just pictures. The narrative is in the speaker notes, so be sure to download and read the whole thing.
The document outlines strategies for government use of social media. It discusses defining audiences, establishing online channels, developing action plans, implementing experiments, and adapting based on measurement. Examples are given of current social media uses like crowdsourcing and location-based apps. Emerging technologies like wearables and predictive systems are also addressed. The key is to start small, engage audiences, and continually experiment and improve social media strategies.
The document discusses why wearable technology and news are poised to converge. It provides perspectives from panelists at the GEN Summit on how wearables can bring news to people in new intimate ways and help re-engage audiences, especially younger generations. Key reasons discussed include the need for news media companies to find new customers, the rapid adoption of wearable devices, and new opportunities created by technological advances. The panelists explore concepts for how different types of news content could work on wearables going forward.
The New Norm(al): Confronting What Open Means for Higher EducationBonnie Stewart
The opening provocation/keynote for #altc 2017, this talk examines open educational practices for a time of institutional decline & pervasive corporatism & sensationalism. It challenges the idea of norms and normal in the figure - and implied objectivity - of the Bell Curve, and posits instead the figure of the cyborg as a model for openness in fraught but important digital spaces.
Workshop on getting to grips with digital strategy by thinking like a network. Understanding complex adaptive systems, terminology, exponential growth and how technology, behaviour and design all come together. Two exercises included are Stinky Fish and Jobs to be Done. Lots of stuff on Netflix in there too.
How To Take Your Business From Survive To ThriveSixDisciplines
Many businesses survive but never reach a position where they thrive. What follows are nine tips you can use to help your business go from a survivor to a thriver.
This document discusses innovation trends from the perspective of Dustin Haisler, Chief Innovation Officer at E. Republic. It covers how employees and customers are changing with new technologies like smartphones and location services. Work, intelligence, and sharing are also transforming with crowdsourcing, artificial intelligence, and platforms like Airbnb and Uber. The document predicts more changes like distributed and engaged workforces, omnichannel services, augmented reality, and predictive analytics. It argues that barriers to creation will reduce and decentralized systems will rise, changing how the public sector delivers services over time.
The document examines the evolution and establishment of the term "unicorn" to refer to startups valued at over $1 billion using data from over 4,100 news stories mentioning "unicorn", "tech", and "valuation" since 2013. It finds that the term was first coined by Aileen Lee in a 2013 blog post and details the major topics associated with "unicorn" coverage, including discussions of startup bubbles, influential figures, and changing sentiment towards the term over time. The document promotes the ability of its analysis tool, Quid, to similarly examine customer-specified topics of interest.
This document discusses the potential for virtual reality (VR) and journalism. It provides definitions for VR and augmented reality (AR), noting how VR aims to fully immerse users in simulated environments while AR supplements the real world. Examples are given of early VR journalism projects. The document suggests journalists should care about these technologies now as they may disrupt media in the future. It introduces Robert Hernandez, who discusses his work exploring VR journalism at USC.
Educating consumers through social mediaBrian Hess
In this presentation I explain a few social media platforms and how people can use these tools to educate consumers. This presentation is the result of my undergraduate research at Virginia Tech and was presented at the American Council on Consumer Interest conference in April of 2014.
The document outlines a Facebook advertising campaign conducted by The Satchel Diva, a local Manila bag brand. The campaign aimed to boost awareness and engagement through boosting a post on Facebook. Metrics showed a significant increase in post reach, likes, comments and clicks after boosting the post with a PHP400 budget targeted at women aged 18-40 in the Philippines. The brand learned that Facebook post boosting is an effective way to promote the brand and drive engagement with target audiences.
Data Creativity, comment interpréter les tendances consommateurs grâce au Dat...La Cuisine du Web
Je vous propose un retour d’expériences sur la détection des tendances consommateurs sur le marché du food.
Où trouver et comment interpréter les données récoltées sur le web et l’ensemble des réseaux sociaux ?
Quels sont les outils qui permettent de recueillir des données comportementales, relationnelles, déclaratives et transactionnelles ?
Comment les études, le contenu utilisateur, la Data Google et le Social Media Monitoring permettent de définir des personae type ?
Quelles interprétations et quelles clés de lecture de ses données pour comprendre les usages consommateurs d’aujourd’hui ?
Indiana FirstNet Exponential Government PresentationDustin Haisler
The document discusses the future of public service in an era of exponential change driven by new technologies. It notes that technologies like connected devices, computing power, and artificial intelligence are advancing at an exponential pace and transforming how people live and work. This will require governments to become more distributed, data-driven, and focused on providing excellent user experiences in order to effectively serve citizens. The document provides examples of how some governments are embracing new models of working with technologies, citizens, and the private sector. It concludes with recommendations for individuals and organizations to acknowledge change, understand trends, experiment, and plan for exponential impacts.
Radical Co-Creation - How to Collaborate for Groundbreaking InnovationVille Tikka
This document discusses the importance of radical co-creation through collaboration between experts from different fields to develop new ideas and solutions. It advocates opening the process to new perspectives from the beginning to achieve meaningful innovation. An example is provided of Nokia's social innovation initiative that brought together leaders in social innovation through a multi-stage process including expert workshops, open online ideation, strategic mapping of opportunities and solutions, and developing proposals with end-users. The presentation argues that incremental or evolutionary changes alone will not lead to the next level of progress needed to address major challenges.
This document outlines tactics for leadership and innovation. It discusses how leadership is shifting from a top-down model to empowering others. Leaders of the future will have vision, empower others, and be agile and adaptive. Tactics for success include identifying stakeholders, setting clear goals, gaining feedback through quick wins and transparency. Gamification, engagement strategies, and crowdsourcing can help empower others and validate solutions. The presentation provides examples of successful government innovation delivery structures and resources for performance tools. It encourages starting by shifting mindsets, embracing constraints, and operating in a continuous state of beta.
This document provides lessons on security and privacy for healthcare in Latin America and the Caribbean from the perspective and experiences of Tyrone Grandison. It introduces Grandison and his background, mission to share experiences from the field, and lists 11 lessons including having clear responsibility and compliance processes, emergency access procedures, learning from open source communities, and building systems with users in mind.
Similaire à Wisconsin Digital Government Summit 2014 (20)
This document discusses technology priorities and trends for state and local governments in 2022. It finds that government tech spending exceeded forecasts in 2021, hitting $122 billion and is projected to grow another 7% to $130.5 billion in 2022. Key areas of focus include modernizing infrastructure like CRM, ERP and cybersecurity systems; expanding use of cloud, SaaS and low-code applications; increasing use of analytics and automation technologies; and improving broadband, connectivity and digital service delivery. Challenges include managing pandemic relief funds, emerging opportunities in areas like the workforce and broadband, and designing accessible, personalized experiences on evolving government platforms.
Updated for 2021 - 10 Laws of Government Sales & MarketingDustin Haisler
COVID-19 changed everything in the state and local government sales & marketing landscape. In response, we've updated our globally recognized 10 Laws of Government Sales & Marketing as you navigate this process in 2021 and beyond!
2021 State and Local Government Market BriefingDustin Haisler
Technology played a vital role in government response to and recovery from the COVID-19 pandemic. Governments rapidly adopted digital tools and virtual services to continue operations while physical locations were closed. This included new communication portals, all-virtual public meetings, matured chatbots, and increased digital media consumption and online services by the public. However, legacy challenges also emerged and governments now face budget shortfalls while demand for digital services increases. Looking ahead, priorities include cybersecurity, digital modernization, and reskilling employees for new remote and automated work roles.
Future Ready: A Playbook for 2020 And BeyondDustin Haisler
The magnitude and speed of technological, economic and societal change is accelerating at an exponential pace. Your primary challenge is to anticipate the future – and then build it, being careful to optimize the upside while minimizing the effects of the shocks and stresses. Public leaders need more than just a new way of thinking – but a new way of executing supported by the right technological and cultural foundation. Future Ready focuses on what matters and why, what potential issues should be on your radar and the adaptive, actionable takeaways that you can work on today to prepare for 2020 and beyond
Presentation from the Austin Regional CIO Conference on August 14, 2018. Uber, Amazon, Alexa, Siri, AirBnB – these are just a few of the innovations that have given rise to entirely new paradigms in customer experience. Can government do the same? Absolutely. There’s not really much choice. Sooner or later, it must be done. The good news is that it’s closer and more attainable than one might think. This session looks at innovative tools and strategies that can revamp and revitalize government’s relationship with its citizens.
This chart shows IT spending by local and state governments from 2015 to 2018. Local government IT spending increased each year from around $80 billion in 2015 to over $120 billion in 2018. State government IT spending was lower than local governments, ranging between $20-40 billion per year over the same period.
This document discusses citizen-centered design and the government experience. It outlines a framework for building the overall government experience through iterative experience loops. These loops involve redefining customers, analyzing processes and landscapes, defining problems, identifying and testing solutions, implementing solutions, and adapting based on measurement. The document provides examples of how governments can personalize experiences, leverage third parties, and adopt new technologies to improve the citizen experience.
The document provides an overview of trends impacting government agencies and discusses strategies for the future. It covers the following key points in 3 sentences:
It summarizes current trends among various types of government agencies like housing authorities, park districts, and transit agencies in areas like broadband, data analytics, and drones. It then discusses shifting societal, organizational, and individual trends and potential future trends related to infrastructure, automation, redefining work, and experiencing government. It concludes by offering tactics for government agencies to operate like exponential organizations by innovating, focusing on experiences, finding partners, and being prepared to change.
The document discusses the state of government social media use in 2017. It outlines changes in user behavior, platforms, and how governments use social media. Key points include the rise of messaging apps and closed social networks as platforms, and governments experimenting with new social media strategies like omni-channel engagement, humor, and community policing. The document provides guidance on how governments can start and adapt their social media use, such as defining audiences, establishing channels, developing plans, implementing experiments, and continuously measuring and adapting practices.
This document outlines 10 laws of government sales and marketing. It provides guidance on how to successfully market and sell to government entities. The laws include understanding the unique government environment; recognizing multiple purchasing influencers; establishing trust through brand awareness and proof of results; ensuring proper contracting is in place; following budgeting cycles; treating partnerships as long-term; prioritizing high-probability markets; developing channel partners; and maintaining a long-term view of the large government market. Specific tips are given for each law to effectively break into and scale within the government sector.
Report from the State of GovTech Market Event in San Francisco on October 27, 2016 in collaboration with the San Francisco Mayor's Office of Civic Innovation, Crunchbase and the Nasdaq Entrepreneurial Center.
**Updated with end-of-year numbers for 2016.
The document introduces the concept of exponential planning as an overlay on traditional planning processes. Exponential planning is designed to evaluate future trends and risks that could impact government projects. It involves defining a project or element, mapping adjacent impact areas, identifying macro trends, and potential impacts. Prediction statements may then be integrated into the overall plan. An example is provided where exponential planning is applied to modifications of MOPAC in Austin to ease traffic. Adjacent impact areas like e-commerce, self-driving cars, ridesharing and individual behavior are analyzed for impacts on transportation needs.
The document discusses self-driving cars and their levels of automation from level 0, where the driver controls the vehicle at all times, to level 4 where the vehicle can perform all driving functions without human intervention. Currently most vehicles are at level 2 with some automated features but require driver attention. The document also discusses the regulatory status of self-driving cars and potential impacts on government revenues from taxes and need to revisit transportation infrastructure plans.
The document provides an agenda for a government marketing session. The agenda includes sections on getting to know government clients, building a brand story, government market plays, and generating leads. It discusses topics of interest for different government audiences and how to target buyers at various levels. It also outlines formulas for crafting purposeful brand stories and strategies for identifying key markets, informing and engaging clients, building awareness, and converting leads. The document provides detailed explanations and examples for each strategy.
This document discusses cloud trends for government. It notes that 75% of government agencies are currently leveraging the cloud. It also discusses how cloud will continue to evolve, with trends like the unbundling of services, the growth of the Internet of Things, and increasing risks requiring new security approaches. The document recommends that government agencies looking to adopt cloud services start by mapping their IT environment and challenges, educating themselves on market trends, creating a cloud vision tied to objectives, and experimenting with cloud adoption.
This document summarizes the civic technology landscape and opportunities for engagement. It discusses the growth of civictech platforms from 2010 to present, addressing open government, communication, and crowdfunding. It also outlines trends driving disruptive change like hyperconnectivity, critical mass of internet users, and public energy/engagement. Finally, it encourages participants to engage with existing problems, consider scale, and bring diverse perspectives to address challenges like legacy infrastructure and changing citizen expectations.
This report explores the significance of border towns and spaces for strengthening responses to young people on the move. In particular it explores the linkages of young people to local service centres with the aim of further developing service, protection, and support strategies for migrant children in border areas across the region. The report is based on a small-scale fieldwork study in the border towns of Chipata and Katete in Zambia conducted in July 2023. Border towns and spaces provide a rich source of information about issues related to the informal or irregular movement of young people across borders, including smuggling and trafficking. They can help build a picture of the nature and scope of the type of movement young migrants undertake and also the forms of protection available to them. Border towns and spaces also provide a lens through which we can better understand the vulnerabilities of young people on the move and, critically, the strategies they use to navigate challenges and access support.
The findings in this report highlight some of the key factors shaping the experiences and vulnerabilities of young people on the move – particularly their proximity to border spaces and how this affects the risks that they face. The report describes strategies that young people on the move employ to remain below the radar of visibility to state and non-state actors due to fear of arrest, detention, and deportation while also trying to keep themselves safe and access support in border towns. These strategies of (in)visibility provide a way to protect themselves yet at the same time also heighten some of the risks young people face as their vulnerabilities are not always recognised by those who could offer support.
In this report we show that the realities and challenges of life and migration in this region and in Zambia need to be better understood for support to be strengthened and tuned to meet the specific needs of young people on the move. This includes understanding the role of state and non-state stakeholders, the impact of laws and policies and, critically, the experiences of the young people themselves. We provide recommendations for immediate action, recommendations for programming to support young people on the move in the two towns that would reduce risk for young people in this area, and recommendations for longer term policy advocacy.
A Guide to AI for Smarter Nonprofits - Dr. Cori Faklaris, UNC CharlotteCori Faklaris
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
UN WOD 2024 will take us on a journey of discovery through the ocean's vastness, tapping into the wisdom and expertise of global policy-makers, scientists, managers, thought leaders, and artists to awaken new depths of understanding, compassion, collaboration and commitment for the ocean and all it sustains. The program will expand our perspectives and appreciation for our blue planet, build new foundations for our relationship to the ocean, and ignite a wave of action toward necessary change.
Combined Illegal, Unregulated and Unreported (IUU) Vessel List.Christina Parmionova
The best available, up-to-date information on all fishing and related vessels that appear on the illegal, unregulated, and unreported (IUU) fishing vessel lists published by Regional Fisheries Management Organisations (RFMOs) and related organisations. The aim of the site is to improve the effectiveness of the original IUU lists as a tool for a wide variety of stakeholders to better understand and combat illegal fishing and broader fisheries crime.
To date, the following regional organisations maintain or share lists of vessels that have been found to carry out or support IUU fishing within their own or adjacent convention areas and/or species of competence:
Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR)
Commission for the Conservation of Southern Bluefin Tuna (CCSBT)
General Fisheries Commission for the Mediterranean (GFCM)
Inter-American Tropical Tuna Commission (IATTC)
International Commission for the Conservation of Atlantic Tunas (ICCAT)
Indian Ocean Tuna Commission (IOTC)
Northwest Atlantic Fisheries Organisation (NAFO)
North East Atlantic Fisheries Commission (NEAFC)
North Pacific Fisheries Commission (NPFC)
South East Atlantic Fisheries Organisation (SEAFO)
South Pacific Regional Fisheries Management Organisation (SPRFMO)
Southern Indian Ocean Fisheries Agreement (SIOFA)
Western and Central Pacific Fisheries Commission (WCPFC)
The Combined IUU Fishing Vessel List merges all these sources into one list that provides a single reference point to identify whether a vessel is currently IUU listed. Vessels that have been IUU listed in the past and subsequently delisted (for example because of a change in ownership, or because the vessel is no longer in service) are also retained on the site, so that the site contains a full historic record of IUU listed fishing vessels.
Unlike the IUU lists published on individual RFMO websites, which may update vessel details infrequently or not at all, the Combined IUU Fishing Vessel List is kept up to date with the best available information regarding changes to vessel identity, flag state, ownership, location, and operations.
RFP for Reno's Community Assistance CenterThis Is Reno
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
84. CONNECTED SOCIAL SYSTEMS
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Business Process
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
Flickr: webtreats
85. W E A R A B L E S
T H E R I S E O F
Motorola Moto 360
96. 1 . S H I F T Y O U R M I N D S E T.
I F YO U D O N ’ T B U I L D
I T, S O M E O N E E LS E
W I L L .
97. 2 . F I N D Y O U R I N T E R N A L A - T E A M .
Source: Tall Tress Leadership
98. 3 . E N G A G E W I T H Y O U R C O M M U N I T Y.
99.
100. E X T E R N A L : Y O U ’ V E B E E N
TA G G E D I N A P H O T O
I N T E R N A L : W H AT D I D I M I S S ?
C L I C K T H E L I N K !
C H E C K P H O N E
L I K I N G , C O M M E N T I N G ,
S H A R I N G , U P L O A D I N G
P I C T U R E S
A D A P T E D B Y D U S T I N H A I S L E R
H O O K M O D E L : N I R E YA L , H O O K E D
FA C E B O O K H O O K
Y O U G E T T O S E E T H E
P I C T U R E
S O C I A L C O N N E C T E D N E S S
( ‘ A C C E S S T O Y O U R T R I B E ’ )
101. 4 . I D E N T I F Y O P P O R T U N I T I E S T O E N G A G E .
102. 5 . E X P E R I M E N T L I K E Y O U I N V E S T.
103. 6 . M E A S U R E & A D A P T.
Source: Wcreative-mpls
104. P O S I T I V E D I S R U P T I O N
R E Q U I R E S O P E R AT I N G I N A
S TAT E O F C O N T I N U O U S B E TA .