This presentation give tips to individuals and nonprofits/companies for what to know when purchasing refurbished devices. It also outlines the benefits of purchasing such computers/devices. The presentation was given by Sarah Cade of PC Rebuilder & Recyclers at a Connect Chicago Meetup hosted by Smart Chicago on October 28, 2016. Founded in 2000, PC Rebuilders & Recyclers (PCRR) has a two-fold purpose of bridging the digital divide and supporting environmental responsibility through the refreshment of prematurely retired computer systems. In doing so, we provide a responsible way for corporations to dispose of their unwanted equipment as well as an inexpensive way for anyone to invest in technology. Link the PCRR website: https://www.pcrr.com/ Link to Meetup details: https://www.meetup.com/ConnectChicago/events/234629492/

1. How to Buy a
Refurbished Device
Sarah Cade
PC Rebuilders & Recyclers
Chicago, IL

2.  About Me
 About My Refurbishing Company
 5 Tips When Buying Refurbished Devices
 Resources
 Questions

3. Sarah Cade
• Director of the Electronic Reuse Conference (ERC)
• Member of the R2 Technical Advisory Committee
• RIOS™ Board Member
• Implemented R2:2013 & RIOS
• Trainer for the United Nations Industrial Development Organization
(UNIDO) Workshop on International Standards
• Invited speaker at conferences all over the world to promote reuse
President of PC Rebuilders & Recyclers

4. PC Rebuilders & Recyclers
• Founded in 2000
• Chicago, IL USA
• 30,000 square foot warehouse
• 25 Full time employees
• Microsoft Authorized Refurbisher
• Refurbish 20,000+ computers per year
• Distribute to customers worldwide
• www.PCRR.com

5. BUY REFURBISHED?
•They are just well tested equipment.
•It’s just like buying a used car.
•Consumer vs business grade machines.
•It promotes local jobs.
•It is more sustainable.

6. 5 Tips
When Buying
Refurbished Devices

7. What Software is Included?
• Microsoft Software:
• MAKE SURE IT IS LEGIT www.Microsoft.com/Refurbishedpcs
• Very affordable.
• Most companies use this operating system.
• Security Software included?
• Lynx:
• Open source option aka free.
• Not as well known. Might be hard for training new users.

8. What Guarantee?
1. Warranty
• How long?
• Extended?
• What does it cover?
• How does it work?
2. Tech Support
• Email support?
• Phone support?
• Restore option?
3. Return Policy

9. How do they do it?
• Who does the refurbishing?
• How do they test the units?
• What are their standards and polices?
• What process has been used to ensure the
hard drive data has been completely wiped?
• Has the unit been upgraded?
• What is their equipment disposal policy and
are they environmentally responsible?
ISO 9001
ISO 14001
OHSAS 18001

10. Who are they?
• Do some research.
• How long have they been
in business?
• Do they have a website?
• Who are some of their
customers/sales
channels?
• Get references for large
projects.

11. Know what you need.
• Don’t OVER BUY
• What are the systems going to be used to do?
• Who will be using them?
• What is your goal?
• Will they do custom orders?

12. RESOURCES
• https://www.microsoft.com/refurbishedpcs/
• https://www.microsoft.com/refurbishedpcs/Directory.aspx
• https://sustainableelectronics.org/
• http://www.rioscertification.org/
• http://www.iso.org/
• http://www.naidonline.org/
• http://www.ereuseconference.com/
• https://www.ifixit.com/

13. Sarah Cade
PC Rebuilders & Recyclers
4734 W. Chicago Ave
Chicago, IL 60651
www.PCRR.com
sc@pcrr.com
773-545-7575 x 7003
Contact information: