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Revenue Integrity Black Holes  A Former CBO Director’s Perspective  Rob Jones, MBA, CPAT Director of Revenue Integrity January 2011
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Background? ,[object Object],[object Object],[object Object],[object Object]
My Background / Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Revenue Integrity? ,[object Object],[object Object]
What is a Black Hole? ,[object Object],[object Object]
What is a Revenue Integrity Black Hole? ,[object Object],[object Object]
WHY DO BLACK HOLES EXIST?
Why Do Black Holes Exist? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Do Black Holes Exist? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Do Black Holes Exist? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Do Black Holes Exist? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s The Bottom Line? ,[object Object],[object Object],[object Object],[object Object]
We Talked About People And Process,  But What About Technology? ,[object Object],[object Object],[object Object],[object Object],[object Object],Does an imbalance exist in your organization?
Systems Don’t Solve Problems, People Do! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Revenue Integrity: Discussion
Revenue Integrity: Discussion ,[object Object],[object Object],[object Object],[object Object]
Revenue Integrity: Discussion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Revenue Integrity: Discussion ,[object Object],[object Object],[object Object],[object Object]
Revenue Integrity: Discussion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Revenue Integrity: Solutions ,[object Object],[object Object],[object Object],[object Object]
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Revenue Integrity Black Holes