Psychological success factors in an agile delivery team
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A talk discussing the psychological success factors in agile delivery teams. A brief introduction to how leaders can help their teams to work better together.
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Psychological success factors in an agile delivery team
- 1. Psychological success factors in an agile delivery team SIMON CARTER
- 2. Context
- 3. How did it start? Rolling out Scrum in my day job, posited the question of how imposter syndrome might impact the ability to operate according to the Scrum values Commitment Focus Openness Respect Courage Lead to the idea of what other psychological factors might impact an agile team’s performance
- 4. What and how Currently a study into what makes a team perform Started with Project Aristotle at Google, based upon the work of Amy Edmondson Expanding into the work of Keith Johnstone and improv
- 5. Let's talk about teams
- 6. Teams are made out of... Analyst Developers Testers Scrum master/team lead/project manager
- 7. Not quite true... A diverse group of humans who are more than their roles
- 9. Hindrances Groupthink, homogeneity and echo chambers Imposter syndrome Cognitive biases Five team dysfunctions
- 10. Five team dysfunctions Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results Patrick Lencioni
- 11. Promoters Mindset - growth vs fixed Psychological safety Leadership
- 12. Growth Mindset Belief that talents can be developed via hard work, good strategies and input from others Alteration of coaching and support strategies in teams to send a growth mindset message versus a fixed mindset message Dr Carol S. Dweck
- 13. Psychological safety A shared belief that the team is safe for interpersonal risk taking. It can be defined as "being able to show and employ one's self without fear of negative consequences of self-image, status or career" Amy Edmondson
- 14. Psychological safety 1. Frame the work as a learning problem, not an execution problem. 2. Acknowledge your own fallibility. 3. Model curiosity and ask lots of questions. Amy Edmondson
- 15. Leadership 1. Start with why 2. Have clarity, discipline and consistency 3. Leaders need a following 4. Communication isn't about speaking, it's about listening 5. Serving those that serve others Simon Sinek
- 16. How to get there?
- 17. Improv 1. Say YES! 2. Say yes, and 3. Make statements 4. There are no mistakes
- 18. “You cannot be safe if you are trying your best”Keith Johnstone
- 19. The opposite of play is not work — it is depression Dr. Stuart Brown
- 20. Questions? Maybe some answers too!
- 21. All icons included are by from the Noun Project