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How to Market and Sell
to the Modern Buyer
#SMTLive
Thank You to Our Sponsor
@ActOnSoftware
Join the Conversation…
Follow along and share
your thoughts on
Twitter at #SMTLive
Submit your
questions in the
GoToWebinar
control panel
Our Speakers
Amber Armstrong leads digital amplification for IBM Commerce, Mobile, and Social divisions. She focuses on telling the IBM
story externally and connecting with external influencers, customers, employees, and entrepreneurs to surround the IBM story.
She takes an intraprenuer mentality to bring innovation to IBM social presence and is passionate about electrifying entrepreneurs
with technology. @ambarmstrong
Rachel Rosin is responsible for the development and execution of webinars and email campaigns designed to attract, capture
and nurture prospects and leads. She is also a key player in content development for lead and pipeline cultivation, with a focus
on increasing conversion rates. @rosin_rachel
Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating demand and creating
buzz for leading technology, consumer products, financial services and professional services organizations. Paul is the author
of five “Dummies” books including Facebook Advertising for Dummies (Wiley 2010), and Facebook Marketing for
Dummies 3rd Edition (Wiley 2012). @PaulDunay
Jeff Soriano is a B2B Demand Generation Marketer with over 10 years of experience in the tech space. His focus is on
executing strategic marketing programs that contribute to the growth of the sales pipeline and new bookings. @SorianoJeff
STEP
1:
Creati
ng
Buyer
Person
STEP
2:
Person
a
Matrix
STEP
3:
Buyer’
s
Journe
y
STEP
4:
Conten
t
Mappin
g
Don’t wait on your prospects to
come to you – go to them!
• Where does your audience look for
trusted content?
– Media vendors
– Influencers and analysts
– Friends / family – your employees
– Branded social channels
Provide value to prospects where they are,
bring them on domain later in the funnel
How can you participate
authentically?
• Share thought leadership facts – in bite size,
socially shareable chunks
• Capture and share trusted others’
viewpoints – influencers and employees
• Break the brand boredom – find a new way
to tell the story
See some examples
• Startup competition for millennial-led,
social good entreprenuers
– www.ibm.com/newwaytostartup
• Knowledgeable thought leadership
– www.ibm.com/futurists
ENGAGEMENT
• Lead & Demand
Generation
• Thought Leadership
• Create Suspects
• Provide product info
• Talk about strategies
• Give away content
Our Challenges Today
The Modern Buyer
ACQUISITION
• Creating targeted and
relevant campaigns
• Converting unknown
audiences to known
• Developing
successful cross-
channel strategies
• Turn Suspect to
Inquiries
CONVERSIONS
• Validate buyer
decisions with the
WHY
• Fight for a line in the
budget
• Create complete
shareable content
• Understand the buyer
roles
Our Speakers
Amber Armstrong leads digital amplification for IBM Commerce, Mobile, and Social divisions. She focuses on telling the IBM
story externally and connecting with external influencers, customers, employees, and entrepreneurs to surround the IBM story.
She takes an intraprenuer mentality to bring innovation to IBM social presence and is passionate about electrifying entrepreneurs
with technology. @ambarmstrong
Rachel Rosin is responsible for the development and execution of webinars and email campaigns designed to attract, capture
and nurture prospects and leads. She is also a key player in content development for lead and pipeline cultivation, with a focus
on increasing conversion rates. @rosin_rachel
Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating demand and creating
buzz for leading technology, consumer products, financial services and professional services organizations. Paul is the author
of five “Dummies” books including Facebook Advertising for Dummies (Wiley 2010), and Facebook Marketing for
Dummies 3rd Edition (Wiley 2012). @PaulDunay
Jeff Soriano is a B2B Demand Generation Marketer with over 10 years of experience in the tech space. His focus is on
executing strategic marketing programs that contribute to the growth of the sales pipeline and new bookings. @SorianoJeff
Join the Conversation…
Follow along and share
your thoughts on
Twitter at #SMTLive
Submit your
questions in the
GoToWebinar
control panel
Thank You to Our Sponsor
@ActOnSoftware
Upcoming Webinar
July 21st
Social Data Made Simple:
Getting Started with a Strategy

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7.14.15

  • 1. How to Market and Sell to the Modern Buyer #SMTLive
  • 2. Thank You to Our Sponsor @ActOnSoftware
  • 3. Join the Conversation… Follow along and share your thoughts on Twitter at #SMTLive Submit your questions in the GoToWebinar control panel
  • 4. Our Speakers Amber Armstrong leads digital amplification for IBM Commerce, Mobile, and Social divisions. She focuses on telling the IBM story externally and connecting with external influencers, customers, employees, and entrepreneurs to surround the IBM story. She takes an intraprenuer mentality to bring innovation to IBM social presence and is passionate about electrifying entrepreneurs with technology. @ambarmstrong Rachel Rosin is responsible for the development and execution of webinars and email campaigns designed to attract, capture and nurture prospects and leads. She is also a key player in content development for lead and pipeline cultivation, with a focus on increasing conversion rates. @rosin_rachel Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating demand and creating buzz for leading technology, consumer products, financial services and professional services organizations. Paul is the author of five “Dummies” books including Facebook Advertising for Dummies (Wiley 2010), and Facebook Marketing for Dummies 3rd Edition (Wiley 2012). @PaulDunay Jeff Soriano is a B2B Demand Generation Marketer with over 10 years of experience in the tech space. His focus is on executing strategic marketing programs that contribute to the growth of the sales pipeline and new bookings. @SorianoJeff
  • 9. Don’t wait on your prospects to come to you – go to them! • Where does your audience look for trusted content? – Media vendors – Influencers and analysts – Friends / family – your employees – Branded social channels Provide value to prospects where they are, bring them on domain later in the funnel
  • 10. How can you participate authentically? • Share thought leadership facts – in bite size, socially shareable chunks • Capture and share trusted others’ viewpoints – influencers and employees • Break the brand boredom – find a new way to tell the story
  • 11. See some examples • Startup competition for millennial-led, social good entreprenuers – www.ibm.com/newwaytostartup • Knowledgeable thought leadership – www.ibm.com/futurists
  • 12. ENGAGEMENT • Lead & Demand Generation • Thought Leadership • Create Suspects • Provide product info • Talk about strategies • Give away content Our Challenges Today The Modern Buyer ACQUISITION • Creating targeted and relevant campaigns • Converting unknown audiences to known • Developing successful cross- channel strategies • Turn Suspect to Inquiries CONVERSIONS • Validate buyer decisions with the WHY • Fight for a line in the budget • Create complete shareable content • Understand the buyer roles
  • 13. Our Speakers Amber Armstrong leads digital amplification for IBM Commerce, Mobile, and Social divisions. She focuses on telling the IBM story externally and connecting with external influencers, customers, employees, and entrepreneurs to surround the IBM story. She takes an intraprenuer mentality to bring innovation to IBM social presence and is passionate about electrifying entrepreneurs with technology. @ambarmstrong Rachel Rosin is responsible for the development and execution of webinars and email campaigns designed to attract, capture and nurture prospects and leads. She is also a key player in content development for lead and pipeline cultivation, with a focus on increasing conversion rates. @rosin_rachel Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating demand and creating buzz for leading technology, consumer products, financial services and professional services organizations. Paul is the author of five “Dummies” books including Facebook Advertising for Dummies (Wiley 2010), and Facebook Marketing for Dummies 3rd Edition (Wiley 2012). @PaulDunay Jeff Soriano is a B2B Demand Generation Marketer with over 10 years of experience in the tech space. His focus is on executing strategic marketing programs that contribute to the growth of the sales pipeline and new bookings. @SorianoJeff
  • 14. Join the Conversation… Follow along and share your thoughts on Twitter at #SMTLive Submit your questions in the GoToWebinar control panel
  • 15. Thank You to Our Sponsor @ActOnSoftware
  • 16. Upcoming Webinar July 21st Social Data Made Simple: Getting Started with a Strategy

Notes de l'éditeur

  1. [Omnichannel] New product launches Brand activations Web site redesigns Drive website traffic Email acquisition Driving online marketing to offline sales Customer acquisition Embedding social in all marketing channels Executing successful multi-channel product launches Creating co-sponsorship opportunities through owned/earned content [Engage] Defining engagement Measuring engagement Facilitating the submission of UGC [Enrich] Centralizing customer data Integrating social data with CRM systems Increasing performance of digital media [Convert] Measuring social ROI ROI of User Generated Content Growing the social budget Increasing LTV