organisational role stress and coping mechanisms

1. EXAMINING
ORGANISATIONAL ROLE
STRESS AND COPING
MECHANISM WITH
SPECIAL REFERENCE TO
COCHIN PORT TRUST
Presented by:
Sneha Joy

2. Shipping Industry
 Plays vital role in sustaining growth in the country’s trade and
commerce.
 India has 13 major ports and 200 non-major ports.
 Indian ports sector received FDI worth US$ 1.64 billion between April
2000 and March 2016.
 Indian shipping industry supports transportation of national and
international cargoes, ship building and ship repairing.
 14 th largest fleet in the world (515 vessels, 616 ships)
INDUSTRY PROFILE

3. • Cochin Port is a major port on the Arabian Sea-Indian Ocean sea-route
and is one of the 13 major and largest ports in India.
• Body of government of India that manages the port of Kochi.
• The Trust is an ISO 9001-2008 certified organization in terms of quality
services.
• The International Container Transshipment Terminal (ICTT), part of the
Cochin Port, is the largest container transshipment facility in India.
COMPANY PROFILE

4. • Major import items
Crude oil, food grains, fertilizers, coal, raw cashew nuts, machinery,
hardware, newsprint, zinc concentrate, bauxite, iron and steel
• Major export items are
Tea, coffee, marine products, spices, cashew kernels, coir products,
chemicals, illuminate sand, electrical spares .
FUNCTIONS
 To provide cargo handling services.
 To provide berthing and services to ship.
 To provide adequate services of trade and commerce

5. Author Topic of research
Ismail, Suhaimi, Bakar, Alam (2013) Influence of supervisor’s social support in the correlation
between job stress and work intrusion.
Aziz, Mohsin (2004) Organizational role stress due to role overload
Chiu, Yeh (2012) Relationships among role stressors, social support, and
employee deviance
Duygulua , Ciraklara ,Guripekb , Bagiranb
(2010)
Effect of role stress on the employees` occupational well-
being.
Gahlan(2014) Stress and job satisfaction
LITERATURE REVIEW

6.  Factors existing in the organization that leads to stress.
 Decrease in productivity
 Health problems
 Less employee commitment
PROBLEM IDENTIFICATION

7. PROBLEM FORMULATION
CONTROLLABLE VARIABLE
Training and Development
Workload
Social support
Adequate leadership
Adequate facilities
Role overload
Role ambiguity
Role conflict
Work intrusion
UNCONTROLLABLE VARIABLES
Employee Commitment
Health issues
Family problem

8. Relationship between Controllable and Uncontrollable Variables:
• Absenteeism and workload.
• Family problems and absenteeism.
• Workload and role conflict.
• Role overload and role expectation.
• Training and workload.
PROBLEM SPECIFICATION

9. PRIMARY OBJECTIVE
 To explore the impact of stress towards productivity.
SECONDARY OBJECTIVE
 To examine the impact of interventional and coping strategy towards
productivity.
 To evaluate the association of demographic factors towards coping
strategy.
RESEARCH METHODOLOGY

10. • Research design-Descriptive research
• Data sources-Primary data
• Sampling design
Sampling units-Employees of Cochin Port Trust
Sample size-108
Sample technique-Cluster sampling
• Research Instrument-Questionnaire
• Tools for analysis-Correlation, Chi-square test, Anova

11. • Lack of cooperation and response from respondents
• Minimum sample
LIMITATIONS

12. Value df Asymp. Sig. (2-sided)
Pearson Chi-Square 108.775a 16 .000
Likelihood Ratio 78.668 16 .000
Linear-by-Linear Association 26.933 1 .000
N of Valid Cases 108
a. 16 cells (64.0%) have expected count less than 5. The minimum expected count is .52.
ANALYSIS
Chi-Square tests with relationship between existence of any factors related to stress and
decrease in productivity
H0: There is no association between existence of factors that leads to stress and decrease in productivity.
H1: There is an association between existence of factors that leads to stress and decrease in productivity.

13. ANOVA
Factors
Sum of
Squares
df
Mean
Square
F Sig.
Interventional Strategies
Between Groups 4.758 16 0.297 1.073 0.392
Within Groups 25.214 92 0.277
Total 29.972 108
Coping Strategies
Between Groups 1.751 16 0.109 0.953 0.514
Within Groups 10.454 92 0.115
Total 12.206 108
Analysis done with respect to interventional and coping strategies using ANOVA test
H0: There is no significant relationship between interventional and coping strategies
H1:There is significant relationship between interventional and coping strategies

14. Causes of Stress Effects of stress
Causes of Stress
Pearson Correlation 1 .702
Sig. (2-tailed) .000
N 108 108
Effects of stress
Pearson Correlation .702 1
Sig. (2-tailed) .000
N 108 108
Correlation analysis with respect to causes of stress and effects of stress

15. • Existence of factors that leads to stress.
• Decrease in productivity.
• The employees use the interventional and coping strategies but they don’t
have a significant relationship between them.
• There is no difference in the adoption of coping strategies with respect to
age, gender, qualification and the department.
• Employees are affected by health problems due to stress in the organization.
• There exists a high degree of significant relation between causes of stress
and effects of stress.
FINDINGS

16. • Sufficient training in SAP should be given according to their
departments.
• Providing more computers in each department.
• Stress relieves at the weekend
SUGGESTIONS

17. • Excess of stress will have negative consequences that will transcend
personal and professional confines.
• Excessive stress will ruin an individual’s health and productivity.
• Recognizing the signs and symptoms of stress will help to cope up
with the stress.
• Lack of adequate resources at work creates workload and a major
factor towards role stress.
• Sufficient planning and training will reduce stress.
CONCLUSION