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Innovation Series™




New Growth through
Business Model
Innovation.

                      www.sniukas.com
Why   What   How
Why


  is Business Model
Innovation important?
History of the concept.




Source: Bernd W. Wirtz: Business Model Management: Design – Instruments – Success Factors. Gabler 2011.
Source: Christoph Zott, Raphael Amit and Lorenzo Massa: The Business Model: Recent Developments and Future Research Journal of Management 2011 37:
“Get the business model wrong,
and there is almost no chance of
success...”
                                     Prof. David Teece
                      University of California, Berkley.
“Business model innovation matters
and it is a top priority of CEOs.”
Source: IBM Global CEO Study 2006
Source: IBM Global CEO Study 2006
Source: IBM Global CEO Study 2006
„Innovation is front and center on the
corporate agenda, according to a
global survey. Executives are adding
more breakthrough innovations and
business model changes to their
portfolio to fuel the growth engine.“
                           Business Week, November 16, 2009
Source: Businessweek / BCG Innovation Survey 2009
Source: Bernd W. Wirtz: Business Model Management: Design – Instruments – Success Factors. Gabler 2011
Stagnating or
                                                                                            declining
                                                                                            revenues




Source: Moore, GA 2004, Darwin and the Demon: Innovating Within Established Enterprises. Harvard Business Review, 82
Source: Moore, GA 2004, Darwin and the Demon: Innovating Within Established Enterprises. Harvard Business Review, 82
Why is Business Model Innovation important?

    (1) Major element of differentiation and
        sustainable competitive advantage.

    (2) Fundamental to performance.

    (3) Means to adapt to the rapidly changing
        environment and seize opportunities.

    (4) Key to the commercialization of new
        technologies.



Source: Sniukas (2012).
Business Model Innovation as a Strategic
Choice. Traditional Strategic Choices.



                                     New



     Products


                Existing


                           Markets
Business Model Innovation as a Strategic
    Choice. The Strategy Cube.




                                                 New
                          Products
                          Services                                  New


                                      Existing                  Business Models

                                                         Existing
                                          Markets
                                     Customer Segments

Source: Sniukas (2012).
Business Model Innovation as a Strategic
    Choice. The Strategy Cube.




                                                           New


                          Products
                          Services              Adjacent                    New


                                     Existing                           Business Models

                                                                 Existing
                                           Markets
                                      Customer Segments

Source: Sniukas (2012).
What


is Business Model
   Innovation?
© Marc Sniukas - Doujak Corporate Development
Business Model Innovation…




    …is the invention of new ways of doing business,
    with the aim to provide new and/or increased value
    for the customers, the company itself and its
    stakeholders.




Source: Sniukas (2012).
Customer Value Proposition                   Ecosystem Value Proposition




                       What is your
                    value proposition?

                                 Firm Value Proposition
Source: Sniukas (2012).
Customer Value Proposition




           Who is your customer?      What is his need?   What is the solution
                                                              you offer?

                                                                Offering
                Customer Segment            Need           Product + Service +
                                                             Business Model




Source: Sniukas (2012).
Ecosystem Value Proposition



           Who are your partners?   What is their need?     What is your offer?



                     Stakeholders        Needs                    Offering




Source: Sniukas (2012).
Firm Value Proposition



                    Strategic     Organizational               Financial



           • Competitive        • Efficiencies           •   Revenues streams
             Advantage          • Use of assets          •   Cost structure
           • Innovation         • …                      •   Working capital
           • Lock In                                     •   ...
           • Image
           • …




Source: Sniukas (2012).
Customer Value Proposition                   Ecosystem Value Proposition




              Your business model
           Enables this value creation.


                                 Firm Value Proposition
Source: Sniukas (2012).
Customer Value Proposition                   Ecosystem Value Proposition




              How do you organize to
            Enable this value creation?


                                 Firm Value Proposition
Source: Sniukas (2012).
Customer Value Proposition                    Ecosystem Value Proposition


                          Which activities and
                                                   Who provides
                          processes need to be
                                                     these?
                              performed?


                           Which assets and
                                                 How do you govern
                            capabilities are
                                                  the operations?
                              necessary?




                                 Firm Value Proposition
Source: Sniukas (2012).
How


to innovate your business
         model?
“New business model innovation continues to
    represent a significant challenge for large
incumbent firms despite their access to resources,
    market knowledge, and key technologies.”
                    (Koen et al. 2010 50)
Major challenges and barriers.

(1) Business Model Innovation Challenges
     Different type of innovation
     High risk and uncertainty

(2) Organizational Challenges
     Lack of capabilities
     New organization required: Yes/No?

(3) Individual Challenges
     Mental models/cognitive maps
     Change in behavior
The Business Model Innovation Loop.

                                                          Ideation
                                                      4


             Experimentation 5
                                                      3        Interpretation

                                                                       7

                                                           6
                                                                           Launch
                                      2
                                                               Evolution
                                          Discovery
                          1
                              Start
Source: Sniukas (2012).
The Business Model Innovation Loop.


                                                        Define your Goal
                                              4
                                                • What are your objectives?
                                                • Why are you embarking on
                                                   this journey?
                                          5
                                              3 • What is the problem you have
                                                   to solve?
                                                • Assess your current growth
                                                   initiatives. 7
                                                • Create awareness for the
                                                 6 need for Business Model
                                                   Innovation.
                                      2
                                                • Establish the team.
                                                • Develop a common
                          1                        understanding of the purpose,
                                                   the concepts used.
                              Start
Source: Sniukas (2012).
The Business Model Innovation Loop.


                                                      Find Facts & Inspiration
                                              4
                                                •     Who are your customers?
                                                •     Why are they buying?
                                                •     Who are Non-Customers?
                                   5
                                              3 •     Why are they not buying?
                                                •     Who are your competitors?
                                                •     What is the current offering?
                                                •     What are the dominant
                                                                  7
                                                      business models?
                                                  • 6 What is your current business
                                                      model? SWOT?
                              2
                                                  • Which trends are impacting
                                  Discovery           your industry?
                          1                       • What is your company really
                                                      good at?
                                                  • What assets could you use?

Source: Sniukas (2012).
The Business Model Innovation Loop.


               Seek Understanding
                                       4
    • Make sense of the data.
    • Find opportunities for new
      growth and business model
                                  5
      innovation.                      3       Interpretation
    • What is the customers’ job-to-
      be-done (really)?
    • Which are the barriers to                        7
      consumption: Affordability,
      access, skills, time,…?              6
    • Develop assumptions of what
                              2
      is really going on.
    • Which opportunities do you
      see? 1



Source: Sniukas (2012).
The Business Model Innovation Loop.


         Generate and Refine Ideas
                                          Ideation
                                      4
    • How do you want to seize the
      opportunities?
    • How can you overcome the
                                 5
      barriers to consumption?        3
    • Brainstorming
    • Concept development
    • Document your assumptions                      7
      on why you think a particular
      idea is a good solution.             6
                              2

                          1



Source: Sniukas (2012).
25 strategies for reinventing your Business
    Model.
    WORKS ACROSS THE BUSINESS                                  VALUE PROPOSITION
                                                               #10 Offer complementary products and services
    #1 Challenge industry assumptions
                                                               #11 Offer solutions and experiences
    #2 Look at completely different industries
                                                               #12 Offer bundles
                                                               #13 Switch your appeal: functional versus
                                                                   emotional
                                                               #14 Focus on the job to be done
 CUSTOMERS                                                     #14 Selectively eliminate, reduce, raise and create
 #3 Target non-customers                                       #15 Look at subsitutes
 #4 Target less profitable customers                           #16 Expand the use of your assets and capabilities
 #5 Target the least satisfied customers                       #18 Look at the customer experience
 #6 Target the chain of buyers
 #7 Segment according to commonalities           HOW YOU DO BUSINESS
 #8 Segment according to circumstances           #19 Reinvent the customer interface (channels)
 #9 Desegment the customer based                 #20 Reinvent your customer relationships
                                                 #21 Invent new revenue streams
                                                 #22 Price differently
                                                 #23 Reinvent you cost base
                                                 #24 Re-assess your key activities
                                                 #25 Collaborate with suppliers, partners, the network
                                                     and ecosystem
Source: Sniukas (2010).
The Business Model Innovation Loop.


                                            Test your Ideas
                                  4
                                    • Make something real
                                    • Test assumptions discussing
             Experimentation 5          with your customers
                                  3 • Test assumptions with
                                        strategic experiments
                                    • Get feedback
                                    • Create knowledge about the
                                                     7
                                        potential of your ideas
                                    • 6 Learn what works and what
                                        does not
                              2

                          1



Source: Sniukas (2012).
The Business Model Innovation Loop.


                    Learn & Adapt
                                        4
    • What are the insights gained
      from experimentation?
    • Which of your assumptions
                                 5
      are correct, which not?           3
    • How do you need to adapt
      your business model?
                                                        7

                                            6
                                    2
                                                Evolution
                          1



Source: Sniukas (2012).
The Business Model Innovation Loop.


                   Go Large Scale
                                        4
    • Plan for action
    • Prepare the organization and
      the market for the launch
                                5
    • Organizational Transformation:    3
      Structures, processes,
      systems, skills, assets,…
    • Training                                  7
    • Marketing
    • Financing                             6
                                                    Launch
    • Scaling up
                                    2

                          1



Source: Sniukas (2012).
Want more?
www.sniukas.com
“The difficulty lies not in
the new ideas,...

…but in escaping from the
               old ones.”
                     John Maynard Keynes
Get in touch!
           Marc Sniukas
          marc@sniukas.com
          www.sniukas.com




Thank you for your attention!

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Business Model Innovation for New Growth

  • 1. Innovation Series™ New Growth through Business Model Innovation. www.sniukas.com
  • 2.
  • 3. Why What How
  • 4. Why is Business Model Innovation important?
  • 5. History of the concept. Source: Bernd W. Wirtz: Business Model Management: Design – Instruments – Success Factors. Gabler 2011.
  • 6. Source: Christoph Zott, Raphael Amit and Lorenzo Massa: The Business Model: Recent Developments and Future Research Journal of Management 2011 37:
  • 7. “Get the business model wrong, and there is almost no chance of success...” Prof. David Teece University of California, Berkley.
  • 8. “Business model innovation matters and it is a top priority of CEOs.”
  • 9. Source: IBM Global CEO Study 2006
  • 10. Source: IBM Global CEO Study 2006
  • 11. Source: IBM Global CEO Study 2006
  • 12. „Innovation is front and center on the corporate agenda, according to a global survey. Executives are adding more breakthrough innovations and business model changes to their portfolio to fuel the growth engine.“ Business Week, November 16, 2009
  • 13. Source: Businessweek / BCG Innovation Survey 2009
  • 14. Source: Bernd W. Wirtz: Business Model Management: Design – Instruments – Success Factors. Gabler 2011
  • 15. Stagnating or declining revenues Source: Moore, GA 2004, Darwin and the Demon: Innovating Within Established Enterprises. Harvard Business Review, 82
  • 16. Source: Moore, GA 2004, Darwin and the Demon: Innovating Within Established Enterprises. Harvard Business Review, 82
  • 17.
  • 18. Why is Business Model Innovation important? (1) Major element of differentiation and sustainable competitive advantage. (2) Fundamental to performance. (3) Means to adapt to the rapidly changing environment and seize opportunities. (4) Key to the commercialization of new technologies. Source: Sniukas (2012).
  • 19. Business Model Innovation as a Strategic Choice. Traditional Strategic Choices. New Products Existing Markets
  • 20. Business Model Innovation as a Strategic Choice. The Strategy Cube. New Products Services New Existing Business Models Existing Markets Customer Segments Source: Sniukas (2012).
  • 21. Business Model Innovation as a Strategic Choice. The Strategy Cube. New Products Services Adjacent New Existing Business Models Existing Markets Customer Segments Source: Sniukas (2012).
  • 22. What is Business Model Innovation?
  • 23. © Marc Sniukas - Doujak Corporate Development
  • 24. Business Model Innovation… …is the invention of new ways of doing business, with the aim to provide new and/or increased value for the customers, the company itself and its stakeholders. Source: Sniukas (2012).
  • 25. Customer Value Proposition Ecosystem Value Proposition What is your value proposition? Firm Value Proposition Source: Sniukas (2012).
  • 26. Customer Value Proposition Who is your customer? What is his need? What is the solution you offer? Offering Customer Segment Need Product + Service + Business Model Source: Sniukas (2012).
  • 27. Ecosystem Value Proposition Who are your partners? What is their need? What is your offer? Stakeholders Needs Offering Source: Sniukas (2012).
  • 28. Firm Value Proposition Strategic Organizational Financial • Competitive • Efficiencies • Revenues streams Advantage • Use of assets • Cost structure • Innovation • … • Working capital • Lock In • ... • Image • … Source: Sniukas (2012).
  • 29. Customer Value Proposition Ecosystem Value Proposition Your business model Enables this value creation. Firm Value Proposition Source: Sniukas (2012).
  • 30. Customer Value Proposition Ecosystem Value Proposition How do you organize to Enable this value creation? Firm Value Proposition Source: Sniukas (2012).
  • 31. Customer Value Proposition Ecosystem Value Proposition Which activities and Who provides processes need to be these? performed? Which assets and How do you govern capabilities are the operations? necessary? Firm Value Proposition Source: Sniukas (2012).
  • 32. How to innovate your business model?
  • 33. “New business model innovation continues to represent a significant challenge for large incumbent firms despite their access to resources, market knowledge, and key technologies.” (Koen et al. 2010 50)
  • 34. Major challenges and barriers. (1) Business Model Innovation Challenges Different type of innovation High risk and uncertainty (2) Organizational Challenges Lack of capabilities New organization required: Yes/No? (3) Individual Challenges Mental models/cognitive maps Change in behavior
  • 35. The Business Model Innovation Loop. Ideation 4 Experimentation 5 3 Interpretation 7 6 Launch 2 Evolution Discovery 1 Start Source: Sniukas (2012).
  • 36. The Business Model Innovation Loop. Define your Goal 4 • What are your objectives? • Why are you embarking on this journey? 5 3 • What is the problem you have to solve? • Assess your current growth initiatives. 7 • Create awareness for the 6 need for Business Model Innovation. 2 • Establish the team. • Develop a common 1 understanding of the purpose, the concepts used. Start Source: Sniukas (2012).
  • 37. The Business Model Innovation Loop. Find Facts & Inspiration 4 • Who are your customers? • Why are they buying? • Who are Non-Customers? 5 3 • Why are they not buying? • Who are your competitors? • What is the current offering? • What are the dominant 7 business models? • 6 What is your current business model? SWOT? 2 • Which trends are impacting Discovery your industry? 1 • What is your company really good at? • What assets could you use? Source: Sniukas (2012).
  • 38. The Business Model Innovation Loop. Seek Understanding 4 • Make sense of the data. • Find opportunities for new growth and business model 5 innovation. 3 Interpretation • What is the customers’ job-to- be-done (really)? • Which are the barriers to 7 consumption: Affordability, access, skills, time,…? 6 • Develop assumptions of what 2 is really going on. • Which opportunities do you see? 1 Source: Sniukas (2012).
  • 39. The Business Model Innovation Loop. Generate and Refine Ideas Ideation 4 • How do you want to seize the opportunities? • How can you overcome the 5 barriers to consumption? 3 • Brainstorming • Concept development • Document your assumptions 7 on why you think a particular idea is a good solution. 6 2 1 Source: Sniukas (2012).
  • 40. 25 strategies for reinventing your Business Model. WORKS ACROSS THE BUSINESS VALUE PROPOSITION #10 Offer complementary products and services #1 Challenge industry assumptions #11 Offer solutions and experiences #2 Look at completely different industries #12 Offer bundles #13 Switch your appeal: functional versus emotional #14 Focus on the job to be done CUSTOMERS #14 Selectively eliminate, reduce, raise and create #3 Target non-customers #15 Look at subsitutes #4 Target less profitable customers #16 Expand the use of your assets and capabilities #5 Target the least satisfied customers #18 Look at the customer experience #6 Target the chain of buyers #7 Segment according to commonalities HOW YOU DO BUSINESS #8 Segment according to circumstances #19 Reinvent the customer interface (channels) #9 Desegment the customer based #20 Reinvent your customer relationships #21 Invent new revenue streams #22 Price differently #23 Reinvent you cost base #24 Re-assess your key activities #25 Collaborate with suppliers, partners, the network and ecosystem Source: Sniukas (2010).
  • 41. The Business Model Innovation Loop. Test your Ideas 4 • Make something real • Test assumptions discussing Experimentation 5 with your customers 3 • Test assumptions with strategic experiments • Get feedback • Create knowledge about the 7 potential of your ideas • 6 Learn what works and what does not 2 1 Source: Sniukas (2012).
  • 42. The Business Model Innovation Loop. Learn & Adapt 4 • What are the insights gained from experimentation? • Which of your assumptions 5 are correct, which not? 3 • How do you need to adapt your business model? 7 6 2 Evolution 1 Source: Sniukas (2012).
  • 43. The Business Model Innovation Loop. Go Large Scale 4 • Plan for action • Prepare the organization and the market for the launch 5 • Organizational Transformation: 3 Structures, processes, systems, skills, assets,… • Training 7 • Marketing • Financing 6 Launch • Scaling up 2 1 Source: Sniukas (2012).
  • 46. “The difficulty lies not in the new ideas,... …but in escaping from the old ones.” John Maynard Keynes
  • 47. Get in touch! Marc Sniukas marc@sniukas.com www.sniukas.com Thank you for your attention!