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@LAURAEWILSON
SMALL BUT
THE ULTIMATE GUIDE TO
MANAGING SOCIAL MEDIA
WITH SMALL TEAMS
AN
D
#SOCIALFRESH
DOES
SIZE
MATTER?
(NOT IF YOU DO IT RIGHT)
#SOCIALFRESH
ACTUAL FOOTAGE OF
YOU TRYING TO
DO IT ALL YOURSELF
#DSDAL
EVERYTHING
MUST BE
STRATEGIC.
IF IT DOESN’T HELP YOU
REACH YOUR GOALS
YOU DON’T DO IT.
#GOALS
OUTCOME
BASED
GOALS.
PROCESS
BASED
GOALS.
CHECKED EMAIL,
FACEBOOK, TWITTER,
AND INSTAGRAM.
READY TO START
MY DAY!
Oh. Shit.
It’s lunch time.
SMALL TEAMS MUST BE
MORE DISCPLINED
ABOUT WHERE + HOW
THEY ARE SPENDING
THEIR TIME.
THE SMALLER THE TEAM THE MORE
YOU MUST FIND WAYS TO
COLLABORATE WITH OTHERS.
A PRISON OF
YOUR OWN
MAKING.
DO NOT
GET
SUCKED IN.
MORE TIME WORKING ON YOUR SYSTEMS
FOR CREATING THE CONTENT.
OTHER
CONTENT
CREATORS
EMPLOYEES
CLIENTS/CUS
TOMERS
ORGANIZATIONAL
PARTNERS
INDUSTRY
INFLUENCERS
“CELEBRITIES”
WHO CAN HELP WITH YOUR CONTENT?
BUT WHY WON’T THEY
COLLABORATE?
SOMETIMES YOU MUST CREATE
THAT SHARED INTEREST.
CREATE A
STEADY
CONTENT
STREAM.
BRAND
STORYTELLERS
(REOCCURRING
)
ACCOUNT
TAKEOVERS
(ONE OFF)
CTA +
CURATE
CREATE STEADY CONTENT
STREAMS
DOCUMENT
VS.
CREATE
A DAY
IN
THE LIFE.
🔑
CREATE A
SERIES OR A
REOCCURRING
CAST OF
“CHARACTERS”
FIRST PERSON NARRATIVE
#DSDAL
BRAND STORYTELLER TIPS
① Representative cast
② Consider story lines
③ Content guiderails with creative freedom
④ Evaluate metrics to inform future content
ACCOUNT
TAKEOVER
30
 BEHIND THE SCENES
 “CUSTOMER” PERSPECTIVE
 BRAND ALIGNMENT
#DSDAL
ACCOUNT
TAKEOVER
31
 BEHIND THE SCENES
 “CUSTOMER” PERSPECTIVE
 BRAND ALIGNMENT
①Guidelines/rules
②Objectives
③Storyboard
④Facilitation
⑤Beginning + end
ACCOUNT TAKEOVER GUIDANCE
#DSD
LIVE Q&A
WITH EXPERTS
REGULAR CONTENT CONTRIBUTORS
#DSDAL
DON’T WAIT…CURATE!
CREATE A
DURABLE
CONTENT
LIBRARY.
①Long-term, lasting value
② Seasonality
③ Alignment with business/sales cycle
DURABLE CONTENT LIBRARY
$PEND TIME
WHERE YOU ARE
MOST EFFECTIVE.
FAVOR
ALGORITHMIC
ATTENTION
KEY
BRAND
DIFFERENTIATORS
$TOP OVER THINKING IT!
LET THE TOOLS
DO SOME OF THE
WORK FOR YOU.
 Great for filming on
the go + impromptu
moments
 Not suited for every
context
NO TRAINING MID LEVEL
 Will require some
training but easy for
most people to
learn very quickly
 A slightly more
polished look
EXPERTISE REQUIRED
 Don’t try to fake it if you
don’t have the technical
expertise
 Wirecast or similar live
webcasting software
VIDEO TOOLS FOR A SMALL TEAM
 Backdrop
 Seating
 Lights
 Sound
 Camera/mount
Cost: $2,500
SMALL STUDIO SET UP
DIY CREATION HACKS
 SHARED CALENDAR
 Google Calendar
 Spreadsheet
 SHARED PROJECTS
 Basecamp
 BOX
 GRAPHICS
 Canva
PREPARE EXECUTE
 SCHEDULING/
COMMUNITY
MGMT/COLLABORA
TION
 Hootsuite
 Iconosquare
 Facebook
 CURATION
 Hootsuite
 Iconosquare
ANALYZE
 NATIVE ANALYTICS
 SIMPLY MEASURED
 SOCIAL LISTENING
 Hootsuite
 Crimson Hexagon
EVERYONE IS
DIFFERENT. FIND WHAT
WORKS
FOR YOU!
TRAIN RELEVANT
PARTNERS.
$HOW
YOUR
VALUE.
IT ISN’T A WIN IF YOU
DIDN’T SHARE IT.
LAURA WILSON, Senior Director of
Digital Engagement and Social Media
Georgetown University
@LAURAEWILSON
LAURA.WILSON@GEORGETOWN.EDU

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Small But Mighty, The Ultimate Guide to Managing Social Media with Small Teams

Notes de l'éditeur

  1. DOUBLE DOWN WHERE YOU HAVE A SPECIAL SKILLSET ON YOUR TEAM OR A DIFFRENTIATOR FOR YOUR BRAND
  2. Don’t be afraid of your smartphone but it’s not suited for every context; No extra apps; no upgrades Osmo Camera or Mevo Camera or similar Wirecast or live webcasting software
  3. Audio-Technica ATR3350iS Omnidirectional Condenser Lavalier Microphone for Smartphones
  4. Don’t be afraid of your smartphone but it’s not suited for every context; No extra apps; no upgrades Osmo Camera or Mevo Camera or similar Wirecast or live webcasting software
  5. TRAIN DEPARTMENTS WITH REOCCURRING COMPLAINTS OR QUESTIONS TO ASSIST WITH COMMUNITY MANAGEMENT