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Intel ligence in S o cial Media


                                      Live-event reporting
                                                 using social media tools
                                     W hether it's an indus t r y t r ade show, a big press conf erence or a public
                                      e vent, organiz at ions and br ands are nding that the y need to co ver it
                                     muc h like a jour nalist would. Using an assor t ment of so cial media to ols
                                    and smar t de vices, here's how your co ver age c an b e heard ab o ve the noise.


         1:                 C hoose you r device




                                      Sma r tphone :                             Cam era :                             Vi d e o                          D i git al au d io :
                                     a Ne t-re a dy p h o n e             a d igital SLR that can
                                      ( i P h o n e , A n d ro id ,         c a pture the news -
                                                                                                                     recorder:                              reco rd er:
                                                                                                               A handheld camera                           for podcast - r eady
                                   B l a ck b e rry, Win d ows           m a k e rs and atmos phere
                                                                                                             that can capture s hort                            r epor t s
                                  Mobile ), p re fe ra b ly with                  of an event
                                                                                                                video interviews
                                     a h ig h m e g a -p ix e l
                                            c a m e ra a n d
                                          vid e o re c o rd e r




         2:                 C hoose yo ur app s / ch a nne l s


                                                 TWITTER                        FACEBOOK                           FLICKR                             YOUTUBE
                                         f or t i m e l y upda t e s         to keep your             think like a photo-                               video
                                              a nd phot os ,                fa ns involved            j o u r n a l i st : a p i c t u r e           interview s
                                         be f or e dur i ng a nd                                          t e l l s a t h o u sa n d
                                            a f t e r a n e ve nt                                                   wo r d s



                                               INSTAGRAM                       TWEETDECK                         TUMBLR/                              FEEDBURNER
                                          f or s ha r i ng i m a g e s    to sync updates across                POSTEROUS
                                         on- t he - g o w i t h your          m ultiple channels              a b l o g t o p o st               t h e R S S f e ed als o
                                               c om m uni t y                    (i.e., Twitter,                                                 c r e a t e s Po d cas t-
                                                                                                         l o n g e r- f o r m st o r i e s
                                                                           Facebook, Posterous
                                                                                                                                                    sp e c i f i c feed s
                                                                           b lo g) with a few taps




         3:                  A ssem ble an ed itor ial t e a m :                                 Assign each wit h specif ic t asks

                                      A p h o to g ra p h e r (F lick r) to s n ap photos ;
                                      A rov in g re p o rte r to p o s t u p d ates on the fly (Twitter,
                                      Fa c e b o o k , Twe e td e ck )                                                                 Note: a s ingle person can handl e
                                                                                                                                                   multiple dut i es, but i t ' s
                                      A rov in g re p o rte r wh o c a n c o nduct long-form interviews                                      always bes t to have back- up
                                      ( b lo g ) o r v id e o in te rv ie ws (YouTube, Facebook)                                                -- i.e., an edi t or who can
                                      A n e d ito r to c o o rd in a te , e d it, overs ee all content created,                                  s tep in when t echnol ogy
                                      a n d p o s t o c c a s io n a l s u mma ri zing updates (Facebook), plus                                falters temporar i l y or who
                                      r es p o n d to fo llowe rs , fa n s                                                                      can cas t a second pai r of
                                                                                                                                             eyes on all updat es or post s.
Intel ligence in S o cial Media




         4:                 Decide on your Editorial Strategy

                                           Assemble team to discuss what newsworthy
                                           information you will need to cover.

                                           Set up an editorial calendar.




         5:                   P r e - e ve n t P l a n n i n g i s Ke y


                                        H e r e a r e t h i n g s yo u'll n eed to d o b efo r eh an d :
                                                                Do an in-the-field test-run with your devices and social media channels
                                                                Big events come with their own Twitter hashtag. Is there one specific to
                                                                your event? If not, create one and let everyone know well in advance.
                                                                Tell your community in advance where they can find your reporting.
                                                                Remind them often
                                                                Get them involved early. Ask what they'd like to learn/see from the event
                                                                coverage




         6:                       Live-rep or tin g

                                            Impact: the most impactful reporting is timely, detailed, accurate and newsworthy.
                                            Interview members of t h e p u b l i c . Don't confine your reportage to your "boss" or
                                            company officials. Your readers will want to hear what people outside the company
                                            think too.
                                            Mix it up. Use Tweets for quick news updates, blog posts for more in-depth reporting,
                                            plus videos and photo re portage to tell a complicated story (i.e., a new car launch)
                                            Don't forget: have fun reporting! Your readers will notice and appreciate it, and will
                                            be more likely to share your reportage with friends.




        7:                    Post-even t follow-up
                                            Write a comprehensive follow-up blog post summarizing the event. If there are
                                            photos, create an album that you can share with your following. Lots of data? Think
                                            infographic or charticle.
                                            Did you meet interesting people, companies? Acknowledge them and their work pub-
                                            licly on your Facebook, Twitter channels and, where applicable, in the bl og.
                                            Post-event analysis. Call in the team to discuss what worked/what didn't.
                                            Capitalize on the event coverage buzz. This is good momentum to grow your follower
                                            ranks.




                                                                                                                             R e s e arc he d an d prod u ce d b y
                                     S o ci al Me di a I n u e n ce o e rs work shops , b e s poke tr a ining a nd
                                                                                                                         S o c i al M e d i a In u e n ce
                                     eL ear n i n g se ssi on s on soci a l me di a conte nt c re a tion. Fo r m o re
                                     detai l, v i si t ht t p ://soci a l me di a i n u e n c e. c om / tr a in in g /                      @s oci ali n uen ce

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Using social media for effective live-event reporting

  • 1. Intel ligence in S o cial Media Live-event reporting using social media tools W hether it's an indus t r y t r ade show, a big press conf erence or a public e vent, organiz at ions and br ands are nding that the y need to co ver it muc h like a jour nalist would. Using an assor t ment of so cial media to ols and smar t de vices, here's how your co ver age c an b e heard ab o ve the noise. 1: C hoose you r device Sma r tphone : Cam era : Vi d e o D i git al au d io : a Ne t-re a dy p h o n e a d igital SLR that can ( i P h o n e , A n d ro id , c a pture the news - recorder: reco rd er: A handheld camera for podcast - r eady B l a ck b e rry, Win d ows m a k e rs and atmos phere that can capture s hort r epor t s Mobile ), p re fe ra b ly with of an event video interviews a h ig h m e g a -p ix e l c a m e ra a n d vid e o re c o rd e r 2: C hoose yo ur app s / ch a nne l s TWITTER FACEBOOK FLICKR YOUTUBE f or t i m e l y upda t e s to keep your think like a photo- video a nd phot os , fa ns involved j o u r n a l i st : a p i c t u r e interview s be f or e dur i ng a nd t e l l s a t h o u sa n d a f t e r a n e ve nt wo r d s INSTAGRAM TWEETDECK TUMBLR/ FEEDBURNER f or s ha r i ng i m a g e s to sync updates across POSTEROUS on- t he - g o w i t h your m ultiple channels a b l o g t o p o st t h e R S S f e ed als o c om m uni t y (i.e., Twitter, c r e a t e s Po d cas t- l o n g e r- f o r m st o r i e s Facebook, Posterous sp e c i f i c feed s b lo g) with a few taps 3: A ssem ble an ed itor ial t e a m : Assign each wit h specif ic t asks A p h o to g ra p h e r (F lick r) to s n ap photos ; A rov in g re p o rte r to p o s t u p d ates on the fly (Twitter, Fa c e b o o k , Twe e td e ck ) Note: a s ingle person can handl e multiple dut i es, but i t ' s A rov in g re p o rte r wh o c a n c o nduct long-form interviews always bes t to have back- up ( b lo g ) o r v id e o in te rv ie ws (YouTube, Facebook) -- i.e., an edi t or who can A n e d ito r to c o o rd in a te , e d it, overs ee all content created, s tep in when t echnol ogy a n d p o s t o c c a s io n a l s u mma ri zing updates (Facebook), plus falters temporar i l y or who r es p o n d to fo llowe rs , fa n s can cas t a second pai r of eyes on all updat es or post s.
  • 2. Intel ligence in S o cial Media 4: Decide on your Editorial Strategy Assemble team to discuss what newsworthy information you will need to cover. Set up an editorial calendar. 5: P r e - e ve n t P l a n n i n g i s Ke y H e r e a r e t h i n g s yo u'll n eed to d o b efo r eh an d : Do an in-the-field test-run with your devices and social media channels Big events come with their own Twitter hashtag. Is there one specific to your event? If not, create one and let everyone know well in advance. Tell your community in advance where they can find your reporting. Remind them often Get them involved early. Ask what they'd like to learn/see from the event coverage 6: Live-rep or tin g Impact: the most impactful reporting is timely, detailed, accurate and newsworthy. Interview members of t h e p u b l i c . Don't confine your reportage to your "boss" or company officials. Your readers will want to hear what people outside the company think too. Mix it up. Use Tweets for quick news updates, blog posts for more in-depth reporting, plus videos and photo re portage to tell a complicated story (i.e., a new car launch) Don't forget: have fun reporting! Your readers will notice and appreciate it, and will be more likely to share your reportage with friends. 7: Post-even t follow-up Write a comprehensive follow-up blog post summarizing the event. If there are photos, create an album that you can share with your following. Lots of data? Think infographic or charticle. Did you meet interesting people, companies? Acknowledge them and their work pub- licly on your Facebook, Twitter channels and, where applicable, in the bl og. Post-event analysis. Call in the team to discuss what worked/what didn't. Capitalize on the event coverage buzz. This is good momentum to grow your follower ranks. R e s e arc he d an d prod u ce d b y S o ci al Me di a I n u e n ce o e rs work shops , b e s poke tr a ining a nd S o c i al M e d i a In u e n ce eL ear n i n g se ssi on s on soci a l me di a conte nt c re a tion. Fo r m o re detai l, v i si t ht t p ://soci a l me di a i n u e n c e. c om / tr a in in g / @s oci ali n uen ce