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How Big Companies Use Social Media January 22, 2009 | Chicago Adam Moffat  Molson Molson and Social Media: Exploring, Innovating, Communicating
Molson and Social Media   Exploring…Innovating…Communicating
A Road Map... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who ‘owns’ Molson’s Social Media? Marketing  Assets Marketing Public Relations Government Relations Legal
Where we started… ,[object Object],[object Object],[object Object]
Where we are now… 19 Websites
Innovative Engagement Molson Insider Database: One of the largest brand email and mobile database in Canada
Where we are now… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Molson in the Community Blog ,[object Object],[object Object],[object Object]
blog.molson.com/community ,[object Object],[object Object],[object Object]
Where we’re going… ,[object Object],[object Object],[object Object],[object Object]
Blogger Relations Case Study ,[object Object],[object Object],[object Object],[object Object]
#Brew2.0 Results ,[object Object],[object Object],[object Object],[object Object]
“ Leaving the brewery we were handed taxi vouchers as well as some lovely parting gifts from Molson – beer glasses and 1GB thumb drives loaded with promo materials, logos and videos. I always disclose on my site that, for events and promotions like these, I maintain the full editorial right to express my honest opinion (did I like it, did I have a good time etc.) and I have to say that Molson did this event  right . Truthfully  I’m more inclined to drink Molson now than I ever was before  after meeting such kind and knowledgeable folks as Kerry Scarsbrook and Gord Rickard.” Building Relationships
“ All in all, I was immensely  impressed by not only the event, but  my overall opinion of Molson has changed quite a bit.  Of course, they were generous hosts, but even Geoff Molson, the great-great-great-great-grandson of founder John Molson, was there to give us a great history of the brewery in Vancouver.” Building Relationships
Listening and Learning “ I’m not very clear what Molson was aiming to achieve.  By all means look at bloggers as important influencers, where that is really the case.  But having a blogger outreach initiative purely for the sake of it doesn’t seem like good return on investment.” 
“ Brew 2.0 was one of the best examples of blogger outreach I’ve experienced for one simple reason: it was mostly the company doing the outreach!… It’s so refreshing to see Adam and Tonia actively participating in the community. We’re a friendly bunch (even when we’re critical). It’s much smarter and safer for the  Molson’s PR team to learn how to engage in this space with us first before branching out . ” Listening and Learning
Evaluating our Efforts ,[object Object],[object Object]
Measuring and Acting ,[object Object],[object Object],[object Object],[object Object]
Set yourself up for success You need a champion How do you get people to embrace internally? Began as Corporate Initiative Social media is really a greater opportunity TIME AND INVESTMENT
Lessons Learned and Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],Sometimes you just have to go for it !
A summary in 20 words or less ,[object Object],[object Object],[object Object]
Where to find us ,[object Object],[object Object],[object Object],[object Object],[object Object]
Let’s Chat

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BlogWell Chicago Social Media Case Study: Molson, presented by Adam Moffat

  • 1. How Big Companies Use Social Media January 22, 2009 | Chicago Adam Moffat Molson Molson and Social Media: Exploring, Innovating, Communicating
  • 2. Molson and Social Media Exploring…Innovating…Communicating
  • 3.
  • 4. Who ‘owns’ Molson’s Social Media? Marketing Assets Marketing Public Relations Government Relations Legal
  • 5.
  • 6. Where we are now… 19 Websites
  • 7. Innovative Engagement Molson Insider Database: One of the largest brand email and mobile database in Canada
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. “ Leaving the brewery we were handed taxi vouchers as well as some lovely parting gifts from Molson – beer glasses and 1GB thumb drives loaded with promo materials, logos and videos. I always disclose on my site that, for events and promotions like these, I maintain the full editorial right to express my honest opinion (did I like it, did I have a good time etc.) and I have to say that Molson did this event right . Truthfully I’m more inclined to drink Molson now than I ever was before after meeting such kind and knowledgeable folks as Kerry Scarsbrook and Gord Rickard.” Building Relationships
  • 15. “ All in all, I was immensely impressed by not only the event, but my overall opinion of Molson has changed quite a bit. Of course, they were generous hosts, but even Geoff Molson, the great-great-great-great-grandson of founder John Molson, was there to give us a great history of the brewery in Vancouver.” Building Relationships
  • 16. Listening and Learning “ I’m not very clear what Molson was aiming to achieve.  By all means look at bloggers as important influencers, where that is really the case.  But having a blogger outreach initiative purely for the sake of it doesn’t seem like good return on investment.” 
  • 17. “ Brew 2.0 was one of the best examples of blogger outreach I’ve experienced for one simple reason: it was mostly the company doing the outreach!… It’s so refreshing to see Adam and Tonia actively participating in the community. We’re a friendly bunch (even when we’re critical). It’s much smarter and safer for the Molson’s PR team to learn how to engage in this space with us first before branching out . ” Listening and Learning
  • 18.
  • 19.
  • 20. Set yourself up for success You need a champion How do you get people to embrace internally? Began as Corporate Initiative Social media is really a greater opportunity TIME AND INVESTMENT
  • 21.
  • 22.
  • 23.

Notes de l'éditeur

  1. January 22, 2009 - www.gaspedal.com/blogwell - www.blogcouncil.org © 2009 GasPedal LLC   You may share this presentation if it is not altered in any way.