Socious

online community online community management customer engagement social business social networking online community software member engagement online communities associations community management customer community customer communities association management social media private social network customer retention private online communities nonprofit online customer community customer experience private social networks customer service online community building member retention member segmentation value proposition self-service social crm private online community software community strategy membership management roi association online community strategy website building private groups website management customer base provate community customer portal online community platform knowledge-based portal member portal customer relationship management retention user group management building community community building community manager engagement membership marketing member management online communiy building website design association building association growth tracking metrics customer activity association planning advisory boards forum moderators small staff associations content marketing volunteer management new members effective communication email automation email marketing member communication private online community email marketing automation member interaction social network private community community planning discussion forums subcatagory community private member community community platform community segmentation event management engagement strategy customer expereince mobile online community customer centric platform management community mobile website mobile apps mobile community mobile application development member acquisition rate member organization member renewal trade associations risk management retention rate retention marketing customer churn churn association executives asae social community platform enterprise 2.0 association management software technology nonprofit technology crm company values employees business culture company culture socious social community software corporate culture porivate social network online user community online community customer community user group bar associations member community listserv nabe return on investment member communities business leadership online communitu online community private social network nonprofits non-profit product management conference management events meeting planning