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SMART
starts here
Your guide to
smart manufacturing
BEGIN
Thanks to constant evolution of technology, resulting in free
flowing/open connectivity coupled to modern automation
solutions, smart manufacturing has morphed from an
abstract concept into a technological reality – and is now,
arguably, an engineering necessity!
Modern market forces demand levels of flexibility, agility
and overall operational equipment effectiveness (OEE) that
only smart solutions can deliver. Are you keeping pace?
Many contemporary business outcomes – like reducing
downtime – are based around knowledge-driven operations
and smart, flexible manufacturing. But what is smart?
How do you get smart? Are you already smart? And what
will being smart deliver?
Let’s take a look at the various elements of the smart
equation: the people, the process, the technology and
the specification, and how they all mesh and interact
to underpin a holistic approach to smart solutions.
Smart manufacturing delivers measurable results
by improving safety, increasing quality and optimizing plant performance
2
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
3
The first step on any smart journey is to consider the most
important stakeholders. Your people!
The center of your smart
manufacturing universe
Identifying and clearly articulating the business value that smart approaches
can deliver to your organization will make the transition much easier.
Preparation and education will allow you to realize value more rapidly from your
investment in smart manufacturing.
Consider workforce evolution! Your most skilled workers and engineers are
retiring and with them, their knowledge. Their successors – while more than
capable - have a technical mindset anchored in a more efficient connected,
digital world where collaboration is global, your workforce can work from
anywhere, and problems are solved in the virtual world before they become
issues in the real world.
Providing your operators, maintenance technicians, engineers, managers, and
executives with actionable insights that optimize everyone’s strengths and
capabilities is a key element of smart manufacturing.
At its core, the “smart” in smart manufacturing will help you find different
ways to relieve people from tedious, repetitive tasks and free them to do
more complex, value-adding work. Technology may replace human repetition,
but it will never replace human intuition and innovation.
Establishing an optimum
combination of people and
information should define your
smart aspirations.
3
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
4
Why go smart? What’s in it for me?
Real-time data taken directly from a machine or operation is a primary
benefit of smart manufacturing. However, if that data is not applied
properly — or if no action follows — then there’s no benefit.
How many times have you walked into your manufacturing area to find
operators guessing about an issue?
To give your people the actionable information they need, your machines
must provide contextual, actionable insights that improve decision-making.
This starts with your business model, understanding the challenges that
impact your OEE, and how decisions can be driven to the appropriate level
to improve productivity, quality, safety and sustainability.
CONSIDER THIS: Do you have smart devices at home? Maybe you have a
smart thermostat, but not smart lights. You identified that one would give
you savings, but the other was not necessary.
Just like home automation, you don’t need to jump in with both feet at
your plant. Smart manufacturing is a process, not a project. Start with one
machine, one cell, one line. Review what data you can collect, analyze and
present, and the outcomes of possessing the resulting knowledge. If the
impact is negligible, move on to something else. The data and its source are
not going to disappear. Note it and come back when it is important.
Being intentional about your data strategy – when you need real-time data,
how you will collect it and how you will use it – gives you a metric for action,
or a way to enforce what you see.
Once you’ve decided what to connect, you must collect that data and
organize it before presenting it in an actionable and contextualized format
that delivers knowledge.
Much of the data will be used by many different people in your organization.
What’s important to an operator will differ from a plant manager. Identify the
best role-relevant format.
Once you become aware of consumption, downtime, expenditure…
human nature determines that you start to manage it.
WARNING!! Once people get addicted to data, they’re always hungry for
more! Applaud enthusiasm, but you may also need to reel them in. Reaffirm
the goals and primary targets and do them first.
HINT: Start with downtime causes and quality. When these are tied
together, they define OEE. Understanding operating and system parameters
that effect downtime and quality allow you to address them before they
become a disruption.
4
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
5
Being smart means leveraging historic
and real-time operational data in an
efficient way to optimize your OEE.
And to be smart you must deploy
smart technology.
Chances are you already have devices –
even commodity low-voltage
components – in your plant that can
generate and deliver their own little part
of this vital operational data mix. Maybe
you don’t know how to exploit them.
However, simply tapping into these
devices will give you data, but NOT
information. Smart devices do not
make manufacturing smart on their
own; they work with users of the
information to make it smart.
Here’s a thought…
Not all that long ago, if you had a slow
leak in your car tire, you would eventually
have a flat and have to spend an hour
replacing your tire. Then, cars got
smarter. Sensors could tell you that
one of your tires was under pressure.
A few years later and they could tell
you specifically which tire; and a few
years after that they could tell you the
individual pressure of each of your tires.
Which would you prefer: five minutes
addressing an under-inflated tire, or one
hour replacing a fully deflated tire
with highway traffic buzzing by?
This simple analogy highlights the
route from data… to contextualized
information… to knowledge.
Let us consider an industrial example
that is more than likely in your plant right
now. Imagine a sensor in a production
environment. Without proactive cleaning,
it would eventually stop working causing
a stoppage. Message: “The line has
stopped”. This is data.
Sensors then evolved to let you know
their signal strength was degrading.
Message: “I am getting dirty”.
This is information.
Now, because of the information, you
can better predict or plan how soon the
likelihood of a cleaning is necessary.
As soon as you start to see “I am on this
belt and my signal is degrading at the
rate of 3% per day” it’s time to schedule
maintenance. This is knowledge.
What do I need?
Where do I start?
Which would
you prefer…
One minute cleaning
the correct sensor?
Or an hour or more
of unproductive
downtime, trying
to figure out what
has stopped your line?
5
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
6
The application of knowledge gained from smart systems
is key to preventing downtime, one of the core definers of your OEE
This sensor analogy illustrates how the
devices and sensors on your line can
deliver valuable insights when their data
is collected, interpreted and delivered –
to the right person, in the right format,
at the right time.
Higher-tier products can generate
and deliver much more data,
covering a much broader set of
performance metrics.
How you use them and how you choose
to leverage the data they supply could
make all the difference in your OEE.
With smart systems – from component
to PLC, coupled to information gateway
solutions designed specifically to work
between OT and IT systems – the data
you collect can be shared throughout
your enterprise.
With analytics you can monitor trends,
spot weaknesses, highlight training
gaps and predict downtime often well
before they negatively affect your
operations. But only if you have the
right information!
VISUALIZATION. This includes MES layer
integration, machine data visualization,
and business unit alignment.
OPTIMIZATION. Focuses on operational
efficiency and productivity, application
of analytics, and risk management.
USER EXPERIENCE. Considers the abilities
of any user, scalability from plant manager
through operator, and operational intelligence.
Any smart manufacturing system must
include software packages that support:
SMART AND SAFE GO HAND IN HAND. In a functional stop:
Which gate was opened? Who opened it? Why was it opened?
Is it opened regularly? How long was the line stopped? Could
downtime be substantially reduced using safe speed monitoring
or other technologies that reduce the need for complete
shutdowns? Smart will tell you all of this and human intervention
will solve the issue, preventing it from happening again.
Safety is a vital element of holistic
improvement programs and is a
core tenet of any smart application.
Safety should always be seen as an
opportunity to improve and prevent
and, as such, plays just as big a role
as your automation infrastructure.
Smart manufacturing can be
defined as a system of connected
devices that produce contextual
information, allowing people to
make the right decisions to drive the
desired manufacturing outcomes
and reach targeted improvements.
6
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
7
No matter where you are on your digital journey – whether it is just six months in… or three
years down the line – the one thing you should be doing right now is asking your OEMs and
suppliers for smarter, safer, more connected and secure machines, equipped with smart
components and smart objects at the controller level – so, when connected, all data is
there, organized and instantly useable. Get value the moment you connect.
As an end user, you must engage, specify and question OEMs. Ask yourself, “What
additional value would I get if this machine deployed smart technology?” Then ask your
OEM exactly the same question.
Price should not be the primary metric upon which you base your purchasing decisions.
You must consider the whole-life cost of the asset, including its operation and
consumption, and the extra value that the data it generates can deliver. Ultimately,
you will bear the cost of your decisions. Saving pennies up front will cost you dollars
in the next year...
Explain your smart aspirations to your suppliers, talk about past experiences and less-
than-favorable outcomes and then challenge them to exploit technology that helps you
prevent similar issues.
Consider this: How much would an hour of
downtime cost your company vs. how much extra
is that smart sensor?
Challenge your
suppliers to match your
smart aspirations
7
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
8
Smart manufacturing is a
journey, not a destination.
As technology evolves,
so do the opportunities.
Ask for smart solutions. Solutions that give you:
•	 Operational data that allows users to be more proactive and
gain insights into their operations
•	 Faster return on investment and greater uptime
•	 A framework of design and operation tools that will simplify
system integration, operation and maintenance
•	 Integration on a common platform
•	 Safety features that enhance both safety and productivity by
improving machine access, reduce downtime and reduce
restart time
•	 Secure remote access to speed diagnostics and troubleshooting –
and minimize worker exposure to hazards
But you don’t have to start big or broad. Start where it makes the most sense,
on a single machine or cell, then scale as needed. As information grows, so
does your knowledge and capabilities to make further improvements.
As data volume grows, consider analytics and historian solutions. Be smart
yourself in the way you leverage the data.
Let us help you make sense of this data and make it more actionable
to optimize productivity, safety and profitability.
It doesn’t matter
how you start smart…
just start now!
8
Intro
PG 2
People
PG 3
Process
PG 4
Technology
PG 5
Technology
continued
PG 6
Specification
PG 7
Conclusion
PG 8
Publication SMART-BR001A-EN-P - April 2021
Copyright © 2021 Rockwell Automation, Inc. All Rights Reserved. Printed in USA.
Expanding human possibility and Rockwell Automation are trademarks of Rockwell Automation, Inc.
All other trademarks are property of their respective companies.
Expanding human possibility is a registered trademark of Rockwell Automation. Alphabetically list all Rockwell Automation trademarks used in the publication.
Positioning should be approximately 0.3” (7.62mm) from above list of locations and from below publication number.
Font: Barlow Condensed, Regular, 8 pt., 80% black, centered.
Publication ENCOMP-QR004I-EN-P - Month20XX | Supersedes Publication ENCOMP-QR004H-EN-P - Month20XX
Copyright © 2020 Rockwell Automation, Inc. All Rights Reserved. Printed in USA.
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Smart manufacturing is a Journey !

  • 1. SMART starts here Your guide to smart manufacturing BEGIN
  • 2. Thanks to constant evolution of technology, resulting in free flowing/open connectivity coupled to modern automation solutions, smart manufacturing has morphed from an abstract concept into a technological reality – and is now, arguably, an engineering necessity! Modern market forces demand levels of flexibility, agility and overall operational equipment effectiveness (OEE) that only smart solutions can deliver. Are you keeping pace? Many contemporary business outcomes – like reducing downtime – are based around knowledge-driven operations and smart, flexible manufacturing. But what is smart? How do you get smart? Are you already smart? And what will being smart deliver? Let’s take a look at the various elements of the smart equation: the people, the process, the technology and the specification, and how they all mesh and interact to underpin a holistic approach to smart solutions. Smart manufacturing delivers measurable results by improving safety, increasing quality and optimizing plant performance 2 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 3. 3 The first step on any smart journey is to consider the most important stakeholders. Your people! The center of your smart manufacturing universe Identifying and clearly articulating the business value that smart approaches can deliver to your organization will make the transition much easier. Preparation and education will allow you to realize value more rapidly from your investment in smart manufacturing. Consider workforce evolution! Your most skilled workers and engineers are retiring and with them, their knowledge. Their successors – while more than capable - have a technical mindset anchored in a more efficient connected, digital world where collaboration is global, your workforce can work from anywhere, and problems are solved in the virtual world before they become issues in the real world. Providing your operators, maintenance technicians, engineers, managers, and executives with actionable insights that optimize everyone’s strengths and capabilities is a key element of smart manufacturing. At its core, the “smart” in smart manufacturing will help you find different ways to relieve people from tedious, repetitive tasks and free them to do more complex, value-adding work. Technology may replace human repetition, but it will never replace human intuition and innovation. Establishing an optimum combination of people and information should define your smart aspirations. 3 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 4. 4 Why go smart? What’s in it for me? Real-time data taken directly from a machine or operation is a primary benefit of smart manufacturing. However, if that data is not applied properly — or if no action follows — then there’s no benefit. How many times have you walked into your manufacturing area to find operators guessing about an issue? To give your people the actionable information they need, your machines must provide contextual, actionable insights that improve decision-making. This starts with your business model, understanding the challenges that impact your OEE, and how decisions can be driven to the appropriate level to improve productivity, quality, safety and sustainability. CONSIDER THIS: Do you have smart devices at home? Maybe you have a smart thermostat, but not smart lights. You identified that one would give you savings, but the other was not necessary. Just like home automation, you don’t need to jump in with both feet at your plant. Smart manufacturing is a process, not a project. Start with one machine, one cell, one line. Review what data you can collect, analyze and present, and the outcomes of possessing the resulting knowledge. If the impact is negligible, move on to something else. The data and its source are not going to disappear. Note it and come back when it is important. Being intentional about your data strategy – when you need real-time data, how you will collect it and how you will use it – gives you a metric for action, or a way to enforce what you see. Once you’ve decided what to connect, you must collect that data and organize it before presenting it in an actionable and contextualized format that delivers knowledge. Much of the data will be used by many different people in your organization. What’s important to an operator will differ from a plant manager. Identify the best role-relevant format. Once you become aware of consumption, downtime, expenditure… human nature determines that you start to manage it. WARNING!! Once people get addicted to data, they’re always hungry for more! Applaud enthusiasm, but you may also need to reel them in. Reaffirm the goals and primary targets and do them first. HINT: Start with downtime causes and quality. When these are tied together, they define OEE. Understanding operating and system parameters that effect downtime and quality allow you to address them before they become a disruption. 4 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 5. 5 Being smart means leveraging historic and real-time operational data in an efficient way to optimize your OEE. And to be smart you must deploy smart technology. Chances are you already have devices – even commodity low-voltage components – in your plant that can generate and deliver their own little part of this vital operational data mix. Maybe you don’t know how to exploit them. However, simply tapping into these devices will give you data, but NOT information. Smart devices do not make manufacturing smart on their own; they work with users of the information to make it smart. Here’s a thought… Not all that long ago, if you had a slow leak in your car tire, you would eventually have a flat and have to spend an hour replacing your tire. Then, cars got smarter. Sensors could tell you that one of your tires was under pressure. A few years later and they could tell you specifically which tire; and a few years after that they could tell you the individual pressure of each of your tires. Which would you prefer: five minutes addressing an under-inflated tire, or one hour replacing a fully deflated tire with highway traffic buzzing by? This simple analogy highlights the route from data… to contextualized information… to knowledge. Let us consider an industrial example that is more than likely in your plant right now. Imagine a sensor in a production environment. Without proactive cleaning, it would eventually stop working causing a stoppage. Message: “The line has stopped”. This is data. Sensors then evolved to let you know their signal strength was degrading. Message: “I am getting dirty”. This is information. Now, because of the information, you can better predict or plan how soon the likelihood of a cleaning is necessary. As soon as you start to see “I am on this belt and my signal is degrading at the rate of 3% per day” it’s time to schedule maintenance. This is knowledge. What do I need? Where do I start? Which would you prefer… One minute cleaning the correct sensor? Or an hour or more of unproductive downtime, trying to figure out what has stopped your line? 5 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 6. 6 The application of knowledge gained from smart systems is key to preventing downtime, one of the core definers of your OEE This sensor analogy illustrates how the devices and sensors on your line can deliver valuable insights when their data is collected, interpreted and delivered – to the right person, in the right format, at the right time. Higher-tier products can generate and deliver much more data, covering a much broader set of performance metrics. How you use them and how you choose to leverage the data they supply could make all the difference in your OEE. With smart systems – from component to PLC, coupled to information gateway solutions designed specifically to work between OT and IT systems – the data you collect can be shared throughout your enterprise. With analytics you can monitor trends, spot weaknesses, highlight training gaps and predict downtime often well before they negatively affect your operations. But only if you have the right information! VISUALIZATION. This includes MES layer integration, machine data visualization, and business unit alignment. OPTIMIZATION. Focuses on operational efficiency and productivity, application of analytics, and risk management. USER EXPERIENCE. Considers the abilities of any user, scalability from plant manager through operator, and operational intelligence. Any smart manufacturing system must include software packages that support: SMART AND SAFE GO HAND IN HAND. In a functional stop: Which gate was opened? Who opened it? Why was it opened? Is it opened regularly? How long was the line stopped? Could downtime be substantially reduced using safe speed monitoring or other technologies that reduce the need for complete shutdowns? Smart will tell you all of this and human intervention will solve the issue, preventing it from happening again. Safety is a vital element of holistic improvement programs and is a core tenet of any smart application. Safety should always be seen as an opportunity to improve and prevent and, as such, plays just as big a role as your automation infrastructure. Smart manufacturing can be defined as a system of connected devices that produce contextual information, allowing people to make the right decisions to drive the desired manufacturing outcomes and reach targeted improvements. 6 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 7. 7 No matter where you are on your digital journey – whether it is just six months in… or three years down the line – the one thing you should be doing right now is asking your OEMs and suppliers for smarter, safer, more connected and secure machines, equipped with smart components and smart objects at the controller level – so, when connected, all data is there, organized and instantly useable. Get value the moment you connect. As an end user, you must engage, specify and question OEMs. Ask yourself, “What additional value would I get if this machine deployed smart technology?” Then ask your OEM exactly the same question. Price should not be the primary metric upon which you base your purchasing decisions. You must consider the whole-life cost of the asset, including its operation and consumption, and the extra value that the data it generates can deliver. Ultimately, you will bear the cost of your decisions. Saving pennies up front will cost you dollars in the next year... Explain your smart aspirations to your suppliers, talk about past experiences and less- than-favorable outcomes and then challenge them to exploit technology that helps you prevent similar issues. Consider this: How much would an hour of downtime cost your company vs. how much extra is that smart sensor? Challenge your suppliers to match your smart aspirations 7 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 8. 8 Smart manufacturing is a journey, not a destination. As technology evolves, so do the opportunities. Ask for smart solutions. Solutions that give you: • Operational data that allows users to be more proactive and gain insights into their operations • Faster return on investment and greater uptime • A framework of design and operation tools that will simplify system integration, operation and maintenance • Integration on a common platform • Safety features that enhance both safety and productivity by improving machine access, reduce downtime and reduce restart time • Secure remote access to speed diagnostics and troubleshooting – and minimize worker exposure to hazards But you don’t have to start big or broad. Start where it makes the most sense, on a single machine or cell, then scale as needed. As information grows, so does your knowledge and capabilities to make further improvements. As data volume grows, consider analytics and historian solutions. Be smart yourself in the way you leverage the data. Let us help you make sense of this data and make it more actionable to optimize productivity, safety and profitability. It doesn’t matter how you start smart… just start now! 8 Intro PG 2 People PG 3 Process PG 4 Technology PG 5 Technology continued PG 6 Specification PG 7 Conclusion PG 8
  • 9. Publication SMART-BR001A-EN-P - April 2021 Copyright © 2021 Rockwell Automation, Inc. All Rights Reserved. Printed in USA. Expanding human possibility and Rockwell Automation are trademarks of Rockwell Automation, Inc. All other trademarks are property of their respective companies. Expanding human possibility is a registered trademark of Rockwell Automation. Alphabetically list all Rockwell Automation trademarks used in the publication. Positioning should be approximately 0.3” (7.62mm) from above list of locations and from below publication number. Font: Barlow Condensed, Regular, 8 pt., 80% black, centered. Publication ENCOMP-QR004I-EN-P - Month20XX | Supersedes Publication ENCOMP-QR004H-EN-P - Month20XX Copyright © 2020 Rockwell Automation, Inc. All Rights Reserved. Printed in USA. BACK