“If you are working on something that you really care about, you don’t have to be pushed. The vision pulls you.” - Steve Jobs

1. Strange Days:
WFH Pulse Checks
“If you are working on something that you really care about,
you don’t have to be pushed. The vision pulls you.”
Steve Jobs

2. Our new WFH scene has brought plenty of challenges,
but one of the best opportunities we’re seeing is the
focus on Employee Pulse Surveys.

3. Employee Pulse Survey

4. • An employee pulse survey is a very short
questionnaire, best administered as part of
a series delivered at predictable intervals
over a period of time.
• It is a great way to check in with your team
to better understand what’s going on and
how you can help.

6. But why?

7. • To be clear: Just sending a bunch of
surveys to go through the motions… is just
going through the motions!
• Ask yourself these questions:
• Do I care about my employees?
• Am I going to do anything with the
results?

8. • If that turned out to be a much shorter list
than you expected, that’s kind of the goal.
While a pulse survey is great, it’s also short
and to the point.

9. • If you genuinely care about your
employees, you probably want to help
improve their experience.
• If you don’t, well, yikes.

10. Why now?

11. • A few key goals drive the power of
employee pulse surveys during the
pandemic panic and quarantine scene.
• Start with these:
• Understand
• Inform
• Engage

12. Understand

13. • To figure out how to improve employee
experience, you need to know how it’s
going right now.
• Whether it’s satisfaction, engagement, or
some other metric, you can’t make
measurable improvements without taking
measure of the situation.

15. Inform

16. • Beyond the physical risks, one of the worst
parts of a crisis can be feeling like you
have no idea what’s going on.
• If you have no information, you have no
control.

17. • Nobody expects you to have all the
answers, but nobody deserves to be kept
in the dark.

20. Engage

21. • While some pulse surveys might be
entertaining, that might not be the real
goal.
• With employees spread farther apart than
usual, supporting your company culture
can be a challenge.

22. • Whether it’s requesting WFH playlist
suggestions or checking in about struggles
and successes in the healthy habits
category, employee pulse questions can —
and should — generate interest and
conversation.

24. WFH Pulse Check

25. • A few weeks ago, we started offering our
users the WFH pulse surveys we’re using
internally, along with new templates
designed for the current situation.
• Want any or all of these copied into your
account? Just ask!

26. • Keep in mind: While these are working well
for us, your conversations absolutely need
to be customized for your audience and
situation.
• Consider these templates as points for
departure — not final destinations.

27. • The Name Game: WFH? Remote work?
Start the conversation by agreeing on the
vocabulary.

28. • Healthy Habits: What issues are you
facing, and what solutions are you trying?

29. • Sound Off: What are you listening to these
days?

30. • Productivity Check: How are your
personal and professional productivity
levels different than normal?

31. • The Communication Situation: Are you
getting the information you need — and
are you giving the information others
need?

33. Sharing is Caring

34. • Make plans to share your results.
• Whether it’s in an all-hands meeting or an
internal newsletter, a Slack channel, or a
blog post, be sure to follow up.
• Nothing stops an ongoing conversation like
walking away in the middle.

35. Whatever you do, keep the
conversation going.

36. And yes, let’s look out for each other.
🙂

37. Want more?
Like, Share, and Follow:
https://www.sogosurvey.com/blog/strange-days-wfh-
employee-pulse-survey/

38. Email:
Reach us
on: support1@sogosurvey.com
+1 (800) 646-0520

39. Thank You!
www.sogosurvey.com