5. 10. Act to alleviate people’s loneliness & isolation 9. Assist people to maintain confidence & self-esteem 8. Engage with family members and carers as care partners 7. Ensure people feel able to complain 6. Respect people’s right to privacy 5. Listen and support people to express 4. Enable maximum levels of independence 3. Treat each person as an individual 2. Support people with respect 1. Zero Tolerance of Abuse Ten Dignity Challenges
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7. Communication Patient Care Environment Promoting Health Self care Personal Hygiene Mental Health Record Keeping Privacy & Dignity Pressure Ulcers Food and Nutrition Continence Essence of Care Benchmarks
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17. Evidence - How patients’ dignity is threatened or promoted in hospital (Baillie 2007)
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23. Support to make it happen Quality Teams & Multiprofessional Leads Support for staff who have undertaken Dignity Workshops to deliver on commitments to change Directorate Quality Boards Receives reports from Lead Nurses on progress against action plans Trustwide Dignity Steering Group Gives leadership, direction and support to enable delivery of real change To improve dignity Healthcare Professional or Support member of staff who has undertaken Dignity workshop
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