smu solved assignments, smu assignments, smu mba assignments, sem 1 smu assignments, Smu Mba Sem 3 Om Winter 2014 Assignments

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OM0010 OPERATIONS MANAGEMENT
1. ExplainanyFIVE techniquesofoperationsresearch.
Describe any FIVE techniques of operations research, with examples
Interpret whichis the most effectivetechnique
2. Write shortnotes on:
 Elements of operations management
 Types of operations strategy
 Consumer Pricing Expectations Range (CPER)
 SERVQUAL
3. Discuss the importance of service processes. What are steps in engineering service
processes?
Examine how service processes aid an organization in to meeting customer expectations
Summarize the importance of serviceprocesses
List the FOURsteps engineering service processes
Describe each step in brief
4. Write shortnotes on:
 Least Cost Method (LCM)
 Objectivesof inventory management
 Limitations of replacement models
 Factors influencing decision making
5. What is meant by multiple goal programming? Give the steps for solving a goal
programmingproblemusingthegraphical methodofgoal programming.
Describe of multiple goal programming
Discuss the twotypes goal programming withmultiple goals
List the steps of solving a goal programming problem using the method of goal programming.
6. Write shortnotes on:
 Convex nature of the objectivefunction
 Applications of queuing model
 Various performance measures of sequencing
 Applications of Markov analysis
OM0011- ENTERPRISES RESOURCE PLANNING
1 Explain the relationship between business functions and business processes in the
insurancesector
[Explaining the terminologies business function and business processes]

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Explaining the relationship withinsurance example]
Drawing the relationship with a diagram]
2 ExplainERPselectionprocess
[Explaining ERP selection process]
3 Earlier payroll systems used the systems which were more than process time sheets, print
payroll checks and keep total so f annual wages and deductions. Present day systems used
computer-based system that optimizes the collection, collation, transfer and presentation of
information throughout an organisation. Explain the various Roles of MIS. Explain decision
supportsystemand its advantagesanddisadvantages
[4 roles of MIS
Defining decision Support system
Advantages and disadvantages of DSS]
4 Evaluatethe roleofvendorevaluationsub-moduleofthematerialsmanagementmodule
[explaining vendor evaluation
Explaining the role of vendor evaluation sub module]
5 Write shortnoteson
a. Sub-modulesofCRM
b. Features ofhuman resourcemanagementmodule
[a. Explaining the 3 sub-modules of CRM
b. Listing at least 4 features]
6 a. Explainsomeofthe technologiesprovidedbyPeopleSoftInc.
b. ExplainthedifferentmodulesunderMFG/PROapplication
[a. Explaining 3 technologies
b. Explaining 4 modules]
OM0012- SUPPLY CHAIN MANAGEMENT
1 Howissupplychainperformanceimprovedbyexpandingthescopeofstrategicfit?
Explanation of the five scopes of strategic fit across a supply chain with suitable examples
2 Write shortnoteson
 Networkoptimization model
 Interactive approach of routing and scheduling in transportation
 Strategic purchasing
 Push-pull supply chain
3 What is risk pooling? Why is it important in supply chain management? List the four types
ofriskpooling.
Definition of risk pooling
Importance of risk pooling
Explanation of the 4 types of risk pooling with suitable examples
4 DescribetheframeworkofSupplyChainQuality Management(SCQM).
Description of the frameworkof Supply Chain Quality Management (SCQM)

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5 What are results of bullwhip effect in supply chain management? Which are the ways of
reducingthebullwhipeffectinsupplychain?
Listing of the results of bullwhip effectin supply chain management
Description of the methods used to reduce the bullwhip effectin supply chain
6 Write shortnoteson
 Distributor integration
 E-Informing
 Hedge risk mitigation strategy forcontrollable risks
 Framework forIT integrated SCM
OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT
1 Write shortnoteson:
 World class manufacturing concept
 Job analysis method of improving productivity
 Siddal’s classificationof design approaches
 Expert opinion poll
2 Differentiate between infinite and finite loading. Explain sequencing. Mention the rules of
sequencing.
Write the differences between finite and infinite loading
Define sequencing
List the rules of sequencing
3 Write shortnoteson:
 Alfred Weber’s theory on industrial location
 Relationship between design capacity , system capacity and actual output
 Aggregate planning process
 Approaches to updating MRP
4 What is purchasing?Brieflyexplainthepurchasingprocedure.
Define purchasing
Write the activities it encompasses
Briefly describe the purchasing procedure
5 InventoryManagementat ABC organization
ABC is an organization that procures a product PQ from another organisation. ABC requires 11,000
units of PQ every year. The cost of the product is Rs.5 per unit and its ordering cost is estimated to
be Rs.100 per order. The cost of carrying inventory is 25%. The consumption rate of PQ in the
organization is uniform. Therefore, ABC needs to spend a huge amount on the procurement of
product PQ. The CEO of ABC called the production manager of the organization to discuss whether
the manufacturing of the product PQwould be more economicalfor the organisation.
The production manager conducts a research and identifies equipment that can be used for
producing PQ. This equipment can yield 100 units of PQ per day. The cost of producing a single unit
of PQ by using the equipment is Rs.3.50 per unit. In addition, the setup cost of equipment and
inventory carrying costs are Rs.50 per setup and 25%, respectively. From the preceding data, it is
found that the production of product PQ would be more beneficial for ABC. Therefore, ABC has
purchased the equipment and has started in - house production of PQ. This has reduced the cost of
procuring PQ almost five times.
Question
Calculate the EOQ.Analyse if EOQhas helped ABC in managing inventory.
Calculation of EOQ

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Briefly describe situation that led to the use of the EOQmodel.
Assess the pre EOQsituation to post EOQsituation
Summarise if EOQhas helped ABC
6 Write shortnotes:
 Plan-Do-Check-Action(PDCA)cycle
 Quality circles
 Objectivesof JIT
 Maintenance management system
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