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3/8/13	
  




                           l
                  iona
         nizat ent
    Orga elopm usiness
     Devtives for 2013 BOutlook
        tia
         In i




ORGANIZATIONAL DEVELOPMENT


                ²  Process

                ²  Behavioral Science

                ²  Knowledge and Practices

                    ü  Financial performance

                    ü  Customer satisfaction

                    ü  Employee engagement




                                                       1	
  
3/8/13	
  




ORGANIZATIONAL DEVELOPMENT

INITIATIVES TO RESPOND TO BUSINESS OUTLOOK


A. Review of Organization and Structure

  1.    Strategy
  2.    Structure
  3.    Organizational Identity
  4.    Future Direction




ORGANIZATIONAL DEVELOPMENT



B. Capacity Building

  1.  Training and Development
  2.  Job Skills building
  3.  Coaching and Counseling for Performance
      Improvement
  4.  Staff and Supervisory Development Program
  5.  Leadership Program




                                                         2	
  
3/8/13	
  




 ORGANIZATIONAL DEVELOPMENT


 STRATEGIC CHANGE INTERVENTION



 §  Transformational Change

 §  Continuous Change




ORGANIZATIONAL DEVELOPMENT

C. Organizational Culture Assessment and Change

     §  Organizational Diagnosis

     §  Diagnosing groups and jobs

     §  Data collection and analysis

     §  Feeding Back Diagnosis Results

     §  Managing Change




                                                         3	
  
3/8/13	
  




 ORGANIZATIONAL DEVELOPMENT

 LEADING AND MANAGING CHANGE

  §  Planning and development of change activities

  §  Motivating change

  §  Creating a vision

  §  Developing political support

  §  Managing transition

  §  Sustaining momentum




ORGANIZATIONAL DEVELOPMENT

D. Quality and productivity intervention

  §  Re-engineering

  §  Total Quality Management

  §  Six Sigma

  §  Continuous Process Improvement




                                                             4	
  
3/8/13	
  




Thank you!	





                       5	
  

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OD Initiatives

  • 1. 3/8/13   l iona nizat ent Orga elopm usiness Devtives for 2013 BOutlook tia In i ORGANIZATIONAL DEVELOPMENT ²  Process ²  Behavioral Science ²  Knowledge and Practices ü  Financial performance ü  Customer satisfaction ü  Employee engagement 1  
  • 2. 3/8/13   ORGANIZATIONAL DEVELOPMENT INITIATIVES TO RESPOND TO BUSINESS OUTLOOK A. Review of Organization and Structure 1.  Strategy 2.  Structure 3.  Organizational Identity 4.  Future Direction ORGANIZATIONAL DEVELOPMENT B. Capacity Building 1.  Training and Development 2.  Job Skills building 3.  Coaching and Counseling for Performance Improvement 4.  Staff and Supervisory Development Program 5.  Leadership Program 2  
  • 3. 3/8/13   ORGANIZATIONAL DEVELOPMENT STRATEGIC CHANGE INTERVENTION §  Transformational Change §  Continuous Change ORGANIZATIONAL DEVELOPMENT C. Organizational Culture Assessment and Change §  Organizational Diagnosis §  Diagnosing groups and jobs §  Data collection and analysis §  Feeding Back Diagnosis Results §  Managing Change 3  
  • 4. 3/8/13   ORGANIZATIONAL DEVELOPMENT LEADING AND MANAGING CHANGE §  Planning and development of change activities §  Motivating change §  Creating a vision §  Developing political support §  Managing transition §  Sustaining momentum ORGANIZATIONAL DEVELOPMENT D. Quality and productivity intervention §  Re-engineering §  Total Quality Management §  Six Sigma §  Continuous Process Improvement 4