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Tieto 
Company presentation
Today’s challenge 
The world is changing at an 
accelerating pace. 
Disruption is a new normal, which 
is a challenge for achieving and 
sustaining growth. 
Industry change can, however, also 
provide great opportunities for those 
who see what’s coming next and 
have the agility to respond when 
the time is right.
Changes in both human behaviour 
and technology driving industry disruption 
Real time 
3 ©Tieto Corporation 
Behavioural 
change 
Technology 
disruption 
Social 
Cloud 
Analytics 
Mobile 
Global 
market 
place 
“Innovate or vanish” Higher clock speed 
Customised 
experience 
Networked 
New normal for efficiency
Digitalisation is centred around each individual 
and is pushing the limits of technology 
4 ©Tieto Corporation 
Intelligent 
machines 
Privacy 
& security 
Energy 
efficiency 
Mass 
customi-sation 
Context 
sensitivity 
Technology expectations 
• Unlimited computing 
power and storage 
• Real-time analytics 
• Machine learning 
• Security vulnerabilities
This is Tieto
Tieto’s story 
By applying our deep industry 
expertise, technology vision and 
innovative thinking, we help our 
customers cut through complexity and 
master change. 
In doing so, we inspire, engage and 
deliver as we help our customers 
accelerate their business to stay strong 
in today’s global marketplace. 
©Tieto Corporation
Operating countries 
Tieto is the largest company in the Nordics 
that provides full lifecycle services in IT, as 
well as product development, for private 
and public organisations. 
Building on our Nordic heritage and values, 
we have global capabilities and 
a strong presence where our customers 
need it – in the Nordics or via local 
delivery centres across the globe. 
7 ©Tieto Corporation 
#1 
#1 
#1 
in telecom R&D 
in Europe 
#3 
in IT services 
in Sweden 
in IT services 
in Finland
Net sales (EUR million) 
Operating profit (EUR million) 
EBIT (%) 
Operating profit excl. one-off items (EUR million) 
EBIT (% excl. one-off items) 
Profit after taxes (EUR million) 
EPS (EUR) 
Net cash flow from operations 
Gearing (%) 
8 ©Tieto Corporation 
2012 
1 825.3 
63.0 
3.5 
138.8 
7.6 
29.4 
0.41 
161.9 
4.5 
2013* 
1606.8 
85.7 
5.3 
141.2 
8.8 
62.2 
0.86 
159.0 
3.0 
Key figures 
* Restated according to IFRS 11
Tieto’smarketposition: 
#1 in Finland, #2 in Sweden, #7 in Norway 
9 ©Tieto Corporation 
Managed Services 31% 
Consulting and System Integration 25% 
Industry Products 26% 
Product Development Services 18% 
Managed Services 14% 
Consulting and System Integration 21% 
Industry Products 53% 
Product Development Services 13% 
Financial Services 20% 
Forest 5% 
Manufacturing 6% 
Retail and Logistics 9% 
Healthcare and Welfare 15% 
Public Sector 9% 
Telecom 25% 
Media 3% 
Energy 7% 
Other 1% 
Sales by industry 
Sales by service line 
EBIT by service line 
*) Restated according to IFRS 11 
**) Excluding capital gains, impairments and restructuring costs 
Financial facts 
Customer sales in 2013*):EUR 1607 million 
EBIT margin excl. one-off items**): 8.8%
Our focus is the business value we create 
To us, IT is business and business is IT 
10 ©Tieto Corporation 
Business 
value 
Technology vision 
Industry insight 
Innovative thinking 
Technology expertise 
End-customer insight 
Global outlook
And we are committed to developing 
society through technology 
Services support 
operations that are 
critical for society 
11 ©Tieto Corporation 
More than 14.000 
IT professionals 
of which 8000 are 
in the Nordics 
Invest more than 
EUR 100 million 
annually in 
technology 
Recognized for 
achievements in 
corporate 
responsibility
Tieto is an active corporate citizen in society 
Our long-term objectives are: 
• Create value for all stakeholders 
• Be an ethical forerunner in society 
• Minimise our environmental footprint 
Our values are based on the United Nations 
Global Compact principles for environmental 
care, human rights, labor rights and 
anticorruption, and the OECD Guidelines for 
Multinational Enterprises. 
These values are implemented throughout our 
operations and value chain. 
12 ©Tieto Corporation 
Helped our 
customers to 
reduce their 
CO2 emissions 
by 183 kton 
In 2013, Tieto… 
Decreased our 
CO2 emissions 
by 19% 
Was a 
frontrunner in 
CR reporting 
Helped 11,000 
street children 
in India 
through NGO 
co-operation
Our strategy 
2012 - 2016
Our strategy builds competitiveness 
Reinforcing industry expertise 
Building on our long customer relationships and customer core 
process understanding as well as our possibility to combine 
industry-consulting, technology expertise and own products (IPR). 
Expanding to provide full lifecycle IT services 
Investing in Consulting and System Integration capabilities, Managed 
Services and the product portfolio that differentiates us as a full 
lifecycle IT service provider. 
Focusing on core markets 
Focusing on the markets where Tieto has the opportunity to be among 
the top 3 players in its field. The current core market is the Nordics. In 
PDS, Tieto serves its customers worldwide. 
Industries 
Services 
Markets 
14 ©Tieto Corporation
Journey proceeds as planned 
Build the 
foundation 
15 ©Tieto Corporation 
Execute the 
structure and 
efficiency 
Reorienting 
for growth 
Accelerate 
growth 
portfolio 
Expand 
markets 
2012 2013 2014 2015 2016
We are investing in growth areas 
16 ©Tieto Corporation 
Big and high growth market in the Nordics by 2020 
CAGR ~20%, EUR >5B CAGR ~50%, EUR >5B CAGR >4%, EUR ~1B 
Industrial 
Internet 
Supporting customers’ 
business by extending 
from pure equipment 
sales to services 
Lifecare 
Leading Nordic 
industry solution for the 
healthcare and welfare 
sector 
Customer 
Experience 
Management 
Creating competitive 
advantage by 
excelling in our 
interaction with clients 
Selected industry products: financial services, supply chain management, oil & gas 
Cloud services, e.g. Tieto Cloud Server and Tieto Productivity Cloud 
Modernization of services in application and infrastructure management
Product development service strategy 
Industry 
segments 
Increase revenue 
Decrease costs 
Reduce risks 
Reduce CAPEX 
Key industry 
trends 
Next generation 
mobile 
networks 
User experience SON 
17 ©Tieto Corporation 
“We increase 
our customers’ 
business 
results through 
productivity 
increase, faster 
time-to-market 
with quality, 
and efficiency 
through 
repeatability” 
NFV/SDN 
Reference architectures, Proof-of-concepts, Industry forums 
Technical 
expertise 
Processes, tools & labs 
Transform business 
models 
Spearhead 
consulting & 
Technology 
proof-points 
Core services 
General R&D 
services 
Industry 
knowledge 
Passionate 
people 
Our core 
strategies 
Product 
development expertise 
Small cells 
Connectivity 
R&D cloud 
Product 
end-of-life 
Product 
evolution 
Product 
transformation 
New 
product 
innovation 
Cloud services 
Connected digital 
lifestyle
Offshoring gradually increasing 
Offshore rate at ~45% 
Personnel Offshore % 
16663 17757 18123 16537 14318 
20000 
15000 
10000 
5000 
18 ©Tieto Corporation 
Personnel 
Onshore 55% 
Czech 14% 
India 11% 
China 6% 
Poland 5% 
Other offshore 9% 
30 
37 
40 42 
45 
50 
40 
30 
20 
10 
0 
0 
2009 2010 2011 2012 2013 
Primary expertise of each center 
1%-point increase in offshoring = EUR 5 million impact on EBIT 
Czech – Managed Services 
India – CSI & Industry Products 
China – Product Development Services 
Philippines – Product Development Services 
Poland – Product Development Services
Changing perspectives

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Tieto presentation 2014 fina lshort

  • 2. Today’s challenge The world is changing at an accelerating pace. Disruption is a new normal, which is a challenge for achieving and sustaining growth. Industry change can, however, also provide great opportunities for those who see what’s coming next and have the agility to respond when the time is right.
  • 3. Changes in both human behaviour and technology driving industry disruption Real time 3 ©Tieto Corporation Behavioural change Technology disruption Social Cloud Analytics Mobile Global market place “Innovate or vanish” Higher clock speed Customised experience Networked New normal for efficiency
  • 4. Digitalisation is centred around each individual and is pushing the limits of technology 4 ©Tieto Corporation Intelligent machines Privacy & security Energy efficiency Mass customi-sation Context sensitivity Technology expectations • Unlimited computing power and storage • Real-time analytics • Machine learning • Security vulnerabilities
  • 6. Tieto’s story By applying our deep industry expertise, technology vision and innovative thinking, we help our customers cut through complexity and master change. In doing so, we inspire, engage and deliver as we help our customers accelerate their business to stay strong in today’s global marketplace. ©Tieto Corporation
  • 7. Operating countries Tieto is the largest company in the Nordics that provides full lifecycle services in IT, as well as product development, for private and public organisations. Building on our Nordic heritage and values, we have global capabilities and a strong presence where our customers need it – in the Nordics or via local delivery centres across the globe. 7 ©Tieto Corporation #1 #1 #1 in telecom R&D in Europe #3 in IT services in Sweden in IT services in Finland
  • 8. Net sales (EUR million) Operating profit (EUR million) EBIT (%) Operating profit excl. one-off items (EUR million) EBIT (% excl. one-off items) Profit after taxes (EUR million) EPS (EUR) Net cash flow from operations Gearing (%) 8 ©Tieto Corporation 2012 1 825.3 63.0 3.5 138.8 7.6 29.4 0.41 161.9 4.5 2013* 1606.8 85.7 5.3 141.2 8.8 62.2 0.86 159.0 3.0 Key figures * Restated according to IFRS 11
  • 9. Tieto’smarketposition: #1 in Finland, #2 in Sweden, #7 in Norway 9 ©Tieto Corporation Managed Services 31% Consulting and System Integration 25% Industry Products 26% Product Development Services 18% Managed Services 14% Consulting and System Integration 21% Industry Products 53% Product Development Services 13% Financial Services 20% Forest 5% Manufacturing 6% Retail and Logistics 9% Healthcare and Welfare 15% Public Sector 9% Telecom 25% Media 3% Energy 7% Other 1% Sales by industry Sales by service line EBIT by service line *) Restated according to IFRS 11 **) Excluding capital gains, impairments and restructuring costs Financial facts Customer sales in 2013*):EUR 1607 million EBIT margin excl. one-off items**): 8.8%
  • 10. Our focus is the business value we create To us, IT is business and business is IT 10 ©Tieto Corporation Business value Technology vision Industry insight Innovative thinking Technology expertise End-customer insight Global outlook
  • 11. And we are committed to developing society through technology Services support operations that are critical for society 11 ©Tieto Corporation More than 14.000 IT professionals of which 8000 are in the Nordics Invest more than EUR 100 million annually in technology Recognized for achievements in corporate responsibility
  • 12. Tieto is an active corporate citizen in society Our long-term objectives are: • Create value for all stakeholders • Be an ethical forerunner in society • Minimise our environmental footprint Our values are based on the United Nations Global Compact principles for environmental care, human rights, labor rights and anticorruption, and the OECD Guidelines for Multinational Enterprises. These values are implemented throughout our operations and value chain. 12 ©Tieto Corporation Helped our customers to reduce their CO2 emissions by 183 kton In 2013, Tieto… Decreased our CO2 emissions by 19% Was a frontrunner in CR reporting Helped 11,000 street children in India through NGO co-operation
  • 14. Our strategy builds competitiveness Reinforcing industry expertise Building on our long customer relationships and customer core process understanding as well as our possibility to combine industry-consulting, technology expertise and own products (IPR). Expanding to provide full lifecycle IT services Investing in Consulting and System Integration capabilities, Managed Services and the product portfolio that differentiates us as a full lifecycle IT service provider. Focusing on core markets Focusing on the markets where Tieto has the opportunity to be among the top 3 players in its field. The current core market is the Nordics. In PDS, Tieto serves its customers worldwide. Industries Services Markets 14 ©Tieto Corporation
  • 15. Journey proceeds as planned Build the foundation 15 ©Tieto Corporation Execute the structure and efficiency Reorienting for growth Accelerate growth portfolio Expand markets 2012 2013 2014 2015 2016
  • 16. We are investing in growth areas 16 ©Tieto Corporation Big and high growth market in the Nordics by 2020 CAGR ~20%, EUR >5B CAGR ~50%, EUR >5B CAGR >4%, EUR ~1B Industrial Internet Supporting customers’ business by extending from pure equipment sales to services Lifecare Leading Nordic industry solution for the healthcare and welfare sector Customer Experience Management Creating competitive advantage by excelling in our interaction with clients Selected industry products: financial services, supply chain management, oil & gas Cloud services, e.g. Tieto Cloud Server and Tieto Productivity Cloud Modernization of services in application and infrastructure management
  • 17. Product development service strategy Industry segments Increase revenue Decrease costs Reduce risks Reduce CAPEX Key industry trends Next generation mobile networks User experience SON 17 ©Tieto Corporation “We increase our customers’ business results through productivity increase, faster time-to-market with quality, and efficiency through repeatability” NFV/SDN Reference architectures, Proof-of-concepts, Industry forums Technical expertise Processes, tools & labs Transform business models Spearhead consulting & Technology proof-points Core services General R&D services Industry knowledge Passionate people Our core strategies Product development expertise Small cells Connectivity R&D cloud Product end-of-life Product evolution Product transformation New product innovation Cloud services Connected digital lifestyle
  • 18. Offshoring gradually increasing Offshore rate at ~45% Personnel Offshore % 16663 17757 18123 16537 14318 20000 15000 10000 5000 18 ©Tieto Corporation Personnel Onshore 55% Czech 14% India 11% China 6% Poland 5% Other offshore 9% 30 37 40 42 45 50 40 30 20 10 0 0 2009 2010 2011 2012 2013 Primary expertise of each center 1%-point increase in offshoring = EUR 5 million impact on EBIT Czech – Managed Services India – CSI & Industry Products China – Product Development Services Philippines – Product Development Services Poland – Product Development Services

Editor's Notes

  1. As a corporate citizen we build our values on the leading global sustainability principles and comply with the requirements of many non-governmental organisations and industry standards. We have been a signatory of the United Nations Global Compact principles for environmental care, human rights, labor rights and anticorruption since 2010. These multi-stakeholder initaitives guide us in our daily work, and we strive to implement our values throughout our operations and value chain.   Our corporate responsibility work can be summarized in three long-term objectives: Create value for all stakeholders Be an ethical forerunner in society Minimise our environmental footprint