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Customer service 2
1.
Customer Servicein Banks
Done by: Samar Saleh – 200702123 Fatima Ali- 200701291 Reem Abdulla - 200701647
2.
Outline
Customer service communication types: Personal communication Communication equipments Factors that customer service depends on: People education Age Different languages Story
3.
Customer service communication
types
4.
5.
Misunderstanding
6.
7.
Save money
8.
Reach wide
range of customers which save efforts
9.
Flexibility
10.
11.
Story
12.
Conclusion Personal communication
type is better than communication equipments Attention to the main factors
13.
Thank you for
listening Do you have any questions?
Notes de l'éditeur
People educationWork hard to convince uneducated peopleAge (old people)very polite and respectSpecial careCulture