1. SAP Implementation@ CSEB
Yesterday, Today and Tomorrow
G K Gangwani, Executive Engineer, EITC, CSEB
Sanjeev Singh, Executive Engineer, EITC, CSEB
Sougata Mitra, SAP India
5 June 2008

2. Agenda
1. About CSEB
2. CSEB Ecosystem
3. Aim and Objectives
4. Business Challenges
5. SAP Modules
6. IS-U/CCS Implementation
7. Materials Management Implementation
8. Business Benefits
9. SAP – The answer to Business Platform
10.Road Map
11.Lessons Learnt from the Implementation
© SAP Summit 08 / Page 2

3. About CSEB
Chhattisgarh: A Power Hub
Established in November, 2000
Installed Capacity: 1900MW+
1500 MW Capacity Addition by CSEB –
Orders Placed
Another 1320 MW Tariff Based & 1000
MW in JV is in Pipeline
2.4 Million LT, 1100+ HT Consumers
Peak Demand – 1389 MW (01-02)
Peak Demand – 2335 MW (07-08)
Consumer Mix: 75% HT & 25% LT by
Revenue
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4. CSEB Ecosystem
Power Supply Chain (Internal) Power Supply Chain (External)
Generation, Transmission & Distribution Process and Delivery
Generation
ERC
CSEB
Transmission
HT/LT
Distribution Consumer
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5. CSEB – Aim & Objective
Power to all with customer friendly approach
Making CSEB a truly professionally managed utility and one of
the best power utility in the country
Improvement in plant utilization factor of existing power stations
Capacity addition in order to meet growing demand of the state
To develop Chhattisgarh as POWER HUB of the country
100% rural electrification
100% metered connections
Rationalized tariff to industrial sector
© SAP Summit 08 / Page 5

6. CSEB Business Challenges
(After the Formation of CSEB)
Legacy
Closed Ferro Alloy and many other sick industries
Scheduled & unscheduled load shedding in urban
and rural areas
Poor quality of supply i.e. excessively low voltage
due to poor network system
Mandate for Change
Increasing Government New State formation
Regulations Constrained Revenue Growth
created expectation
Formation of Energy Revival of Sick units with
Regulation commission Downward Margin Pressure guaranteed Power supply
Control on Power pricing Special thrust to Agricultural
Consumer Value Challenge and cement industry
Private participation
High Capital Costs
Infrastructure reliability requires high ongoing
investments to improve T&D in the state
Increase Power Production through New units
New information infrastructure to enable better
Revenue collection and minimize losses
© SAP Summit 08 / Page 6

7. CSEB IT Landscape
1 LT & HT Billing (IS-U/CCS)
2 Materials Management (MM)
3 Financial Accounting and Management (FICO)
4 E-Bidding (SRM)
5 Enterprise Asset Management (EAM)
6 Human Resource Management & Payroll (HR & PY)
7 Operations Management (OM)
8 Documents Management System (DMS)
© SAP Summit 08 / Page 7

8. IS-U/CCS Implementation
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9. Over view of CSEB Distribution system
Nos of Consumers as on 31 March 2008
H.T Consumer - 996 nos
L.T. Consumer - 2629337 nos
yearly revenue - 3575 cr
HT/LT Revenue Realization Ratio - 76 :24
HT / LT Consumption Ratio - 60:40
Village Electrification - 96.21 %
Average per units cost continuously reduced
Zero power cut in the state
© SAP Summit 08 / Page 9

10. HISTORY OF IS-U/CCS MODULE
Old Legacy L. T Billing on cobol & H.T. Billing on Sybase platform
H.T. Billing : Go live on 16 th May 2005
Data of 1.80 Million consumer migrated from legacy to SAP - ISUCCS
L.T. Bill : Go live on dated July 2005
WAN Connectivity through BSNL Leased Lines
All Regional Office to HO Connected through - 2 Mbps (16 Location)
All Divisional Office to Regional office through - 128/64 Kbps (51 Location )
Decentralize the L.T billing after the wan connectivity
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11. HISTORY OF IS-U/CCS MODULE
Started different payment mode for electricity bill payment
a. CSEB Cash Counter
b. through Banks
c. through Choice centre
d. through Kiosks
e. through SBI ATM
f. through Net
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12. HISTORY OF IS-U/CCS MODULE
Configuration of IT Server and interface with CSEB web site.
a. Consumer can view the current bill and pay through net
b. Consumer can view the previous billing history
c. Consumer can view the previous payment history
GIS work under progress for 4 major city
AMR of 100 nos H.T consumer is started as pilot project
H.T. Bill send to H.T. Consumer through E-Mail
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13. Second phase planning
Second phase plan for different Interface
a. between GIS and IS-U/CCS
b. between AMR and IS-U/CCS
c. between Spot Billing and IS-U/CCS
Second phase plan for networking
a. All Major Division converted into 2 Mbps site (31 Location)
b. Up gradation of lease line from 64 kbps to 128/256/512 kbps
c. Network will extend up to Sub Division (200 Location)
© SAP Summit 08 / Page 13

14. Key Benefits
Reduction in Billing Cycle
Better billing data monitoring
Collection data available
Real time Information available
Single Window contact centre for customer care
Improved Efficiency
© SAP Summit 08 / Page 14

15. Materials Management Implementation
Legacy Systems
System Technology Major Disadvantage
Inventory System COBOL Mostly a data entry system to generate reports,
Applications running in ‘silos’
Used only at Main Stores
Financial Accounting Sybase Mostly a data entry system to generate reports
System
Applications running in ‘silos’
Used only at Regional Accounting Units & HQ
SAP MM System
Go-Live w.e.f. 1st October 2007
Major Functionalities - Procurement, Inventory Management, Inventory Accounting,
Stores Management
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16. Materials Management Implementation
Major Challanges
Master Data Cleaning (More than 1 Lakh Legacy materials)
Uploading of Closing Balance from Legacy COBOL Systems
Training of 1000+ Users all across CSEB
Entry of Open Purchase Orders
Entry of Open Estimates
Implementation all across CSEB in one go
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17. Materials Management Implementation
Major Benefits
Standardization of most of the processes
Transparency
Stock Available at Mouse Click
PO Status available to all concerned departments
Availability of Bill of Materials as per Standard Schedules
Check on Budget Utilization
Material Requirement Planning
Inventory Control
MIS Reports
© SAP Summit 08 / Page 17

18. Business Benefits
Enterprise Resource Planning Energy Capital Management
Compliance with regulatory agencies Ability to manage complex billing
Reduced operational expense Efficiently manage energy data
Ability to manage risks Increase transparency across the enterprise and drive
Lower internal transaction costs new revenue opportunities
Reduced capital expenditures
Enterprise Asset Management Supplier Relationship Management
Better asset management decisions Lower operational costs
Real-time reporting and budgeting Spend visibility
Shorter planned outages Reduced cost of procurement
Better asset reliability at lower costs Shorter procurement cycles
Regulatory compliance Data accuracy
© SAP Summit 08 / Page 18

19. SAP – The answer to Business Platform
Only SAP provided the Industry Business Process Platform to Design,
Implement and Operate Next Generation Utility Business Applications
Thin Client Portal E-learning E-mail Mobile Meter Forms
Utility xApps Utility xApps
by SAP by Partners
SAP NetWeaver
Enterprise
Services
Repository
SAP SAP Generic Other
ISV Utilities Customer Applications
Enterprise
Extensions “IS-U” Relationship Energy Utility CRM
Utility Asset Management Capital Supplier AMI
Extension Management & Billing Management Service Partner
Provider
Enterprise Management
& Business Support
Power
Holding
SAP for Utilities Applications Xchange
© SAP Summit 08 / Page 19

20. Lessons learnt from the Implementation
Commitment and Sponsorship from Senior
Management
Core users from functional areas with organisation
and process knowledge
Management of Users’ expectations
Dedicated and empowered key users
Change Management plan and efforts to be pursued
simultaneously with the SAP implementation
SAP Service / Technical Support
vision + communi- +
communi-
cation
cation
skills
skills + tools
tools + incentives + action
incentives action
plan
plan = real change
© SAP Summit 08 / Page 20