The great variety of features, possibilities and information within SharePoint portals make it hard to provide customers with the right user experience. Slight changes and, for example, the use of Silverlight can give the user’s experience a big boost. In the presentation I (Sandra de Ridder, UX and functional consultant at Sparked) gave on the 7th of May at DIWUG I reviewed the User eXperience of a couple of SharePoint sites and provided tips and tricks on how you can improve this user experience.

1. a SharePoint
User
eXperience
DIWUG 7th may 2009

2. Sandra de Ridder?
• UX & Functional consultant at Sparked
• SDN User eXperience track
• 2002 IT - Web design
• 2006 SharePoint

3. A SharePoint User eXperience
• What is User eXperience?
• How do I create a great User eXperience
• SharePoint & User eXperience
• Another SharePoint User eXperience
• Questions?

4. What is
User
eXperience

5. User eXperience ???

6. UX?

7. UX = a great movie

8. UX = driving a car

9. UX = buying a ticket online

10. UX = exploring

11. UX = dynamic

12. UX = knowing your user

13. UX = knowing his circumstances

14. UX = first impression

15. UX = Subjective!

16. How do I create a great
User
eXperience

17. Know Your Users;
The User is Always Right

18. Usability Testing and Evaluation

19. Avoid Solutioneering

20. Form Follows Function

21. Content is King

22. Accessibility

23. Dig Into Information Architecture

24. Improve Interface Designs

25. Learn From Failure and Fail Better

26. SharePoint &
User
eXperience

27. SWISS -> KISS

28. KISS, Keep It Simple, Stupid

29. ShareWhat?

30. Why should I use it?

31. Make it personal

32. You’ve got mail!

33. You’ve got mail!

34. You’ve got mail!

35. Looking for something?

36. Looking for someone?

37. People search

38. Look and feel

39. Another SharePoint
User
eXperience

40. Hawaiian Air

41. Pilgrim

42. DE

43. Victorinox Swiss Army

44. Vragen?