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Trento Smart City Week 2018
Main goal:
ensure visibility of public information
it’sjustawebsite!
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
…. and multi-interface, of course!
simple web pages, search engine, event calendar, map, pdf, API
it’sNOTjustawebsite!… but multi-channel !
web pages, search engines with facets, event calendars, maps,
auto-generated PDF, web services (Rest API)
Multi-channel, multi-device…
Other requirements:
Website Newsletter SMS APP Paper
Smartphone Tablet PC Touch screen
Editor
1 person, many channels and devices
it’sNOTjustawebsite!
Anyone can “code” their know-how into a 

standard format (information readable by humans and machines)
it’sNOTjustawebsite!
The numbers, today… just in Trentino
13valley Communities
170municipalities
2.500local administrators
1.250public officers
15.000messages from Citizens
2.000.000documents
(structured information)
Organizations
Contents
Users
1.200offices
Support
6.800technical Q/A
1.215editors
40.000daily visitors
The numbers, today… just in Trentino
13valley Communities
170municipalities
2.500local administrators
1.250public officers
15.000messages from Citizens
2.000.000documents
(structured information)
Organizations
Contents
Users
1.200offices
Support
6.800technical Q/A
1.215editors
40.000daily visitors
i
aCommunity

of3.715people
(beatingheart)
Intuition: we are managing huge
volumes of public information (machine-readable data)
Image by Shalom
EUREKA!
open by default
it’sMUCHMOREthenawebsite!
Mission: Open Source Governance
ICT tools supports transparency, collaboration, participation
ACCOUNTABILITYPARTICIPATION
TRANSPARENCY
OPEN

GOVERNMENT
Mori
Levico

Terme
Soraga
Giustino
Cavalese
Cles
Cogolo
Primiero
Trento
Provincia
autonoma di
Trento
EuropeanDataPortal
more then 200 public orgs
are publishing
more then 4.000 Dataset (high quality)
What about Open Gov Data?
OpenAgenda: participated event calendar
micro-services
App and chatbot
PDF brochure
Regional portal
Events’ map
the Citizen organize
a new event
to plain 

events calendar
Disruptive approach for digital transformation
micro-services
Traditional approach
Produce services
and content
Read/receive content
Disruptive approach for digital transformation
micro-services
Traditional approach
Produce services
and content
Read/receive content
processes: enable,
design & plain services,
monitor
Reuse content
(high quality)
Produce content
New approach
Chainoftrust(Accountability)
micro-services
Citizen-driven digital transformation
micro-services
Citizen-driven digital transformation
Today
micro-services
Citizen-driven digital transformation
TomorrowToday
Platform architecture
Monitoring tool
Platform architecture
Headless CMS
Platform architecture
Monitoring tool
Platform architecture
prosumer
Headless CMS
company
heritage place
on-line service
event
public officer
avviso

bacheca
call
news
mozione
module
circolare
delibera
determina
law
procedimento
office service
department
Organization
Information architecture and content classes 

(machine-readable data)
What we do every day…
Playing with building blocks!
PagoPA
SPID
Micro-services
Framework
National
level
Locallevel
Enabling platforms
(powered by AgID)
OpenPA
What we do every day…
Playing with building blocks!
PagoPA
SPID
Micro-services
Framework
National
level
Locallevel
Enabling platforms
(powered by AgID)
OpenPA
What we do every day…
Playing with building blocks!
SpaziComuni
OpenAgenda
PagoPA
SPID
Micro-services
Framework
National
level
Locallevel
Enabling platforms
(powered by AgID)
What we think about, every day…
What we think about, every day…
users
Enabling communities
What we think about, every day…
users
Enabling communities
mission
OpenGov
What we think about, every day…
users
Enabling communities
mission
OpenGov
network
Tech & research partners
(local, national, internat.)
What we think about, every day…
users
Enabling communities
mission
OpenGov
network
Tech & research partners
(local, national, internat.)
technology
Open source, micro-services
What we think about, every day…
users
Enabling communities
business
Open Innovation
mission
OpenGov
network
Tech & research partners
(local, national, internat.)
technology
Open source, micro-services
Trento Smart City Week 2018
We are hiring!

jobs@opencontent.it

www.opencontent.itUX/UI designers
Data scientists
IT architects
Developers

(front-end, back-end)

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OpenContent - Turn your content into value

  • 1. Trento Smart City Week 2018
  • 2. Main goal: ensure visibility of public information it’sjustawebsite!
  • 3. it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 4. …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 5. …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 6. …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 7. …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 8. …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 9. …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API …. and multi-interface, of course! simple web pages, search engine, event calendar, map, pdf, API it’sNOTjustawebsite!… but multi-channel ! web pages, search engines with facets, event calendars, maps, auto-generated PDF, web services (Rest API)
  • 10. Multi-channel, multi-device… Other requirements: Website Newsletter SMS APP Paper Smartphone Tablet PC Touch screen Editor 1 person, many channels and devices it’sNOTjustawebsite!
  • 11. Anyone can “code” their know-how into a 
 standard format (information readable by humans and machines) it’sNOTjustawebsite!
  • 12. The numbers, today… just in Trentino 13valley Communities 170municipalities 2.500local administrators 1.250public officers 15.000messages from Citizens 2.000.000documents (structured information) Organizations Contents Users 1.200offices Support 6.800technical Q/A 1.215editors 40.000daily visitors
  • 13. The numbers, today… just in Trentino 13valley Communities 170municipalities 2.500local administrators 1.250public officers 15.000messages from Citizens 2.000.000documents (structured information) Organizations Contents Users 1.200offices Support 6.800technical Q/A 1.215editors 40.000daily visitors i aCommunity
 of3.715people (beatingheart)
  • 14. Intuition: we are managing huge volumes of public information (machine-readable data) Image by Shalom EUREKA! open by default it’sMUCHMOREthenawebsite!
  • 15. Mission: Open Source Governance ICT tools supports transparency, collaboration, participation ACCOUNTABILITYPARTICIPATION TRANSPARENCY OPEN
 GOVERNMENT
  • 16. Mori Levico
 Terme Soraga Giustino Cavalese Cles Cogolo Primiero Trento Provincia autonoma di Trento EuropeanDataPortal more then 200 public orgs are publishing more then 4.000 Dataset (high quality) What about Open Gov Data?
  • 17. OpenAgenda: participated event calendar micro-services App and chatbot PDF brochure Regional portal Events’ map the Citizen organize a new event to plain 
 events calendar
  • 18. Disruptive approach for digital transformation micro-services Traditional approach Produce services and content Read/receive content
  • 19. Disruptive approach for digital transformation micro-services Traditional approach Produce services and content Read/receive content processes: enable, design & plain services, monitor Reuse content (high quality) Produce content New approach Chainoftrust(Accountability)
  • 24. Platform architecture Monitoring tool Platform architecture prosumer Headless CMS
  • 25. company heritage place on-line service event public officer avviso
 bacheca call news mozione module circolare delibera determina law procedimento office service department Organization Information architecture and content classes 
 (machine-readable data)
  • 26. What we do every day… Playing with building blocks! PagoPA SPID Micro-services Framework National level Locallevel Enabling platforms (powered by AgID)
  • 27. OpenPA What we do every day… Playing with building blocks! PagoPA SPID Micro-services Framework National level Locallevel Enabling platforms (powered by AgID)
  • 28. OpenPA What we do every day… Playing with building blocks! SpaziComuni OpenAgenda PagoPA SPID Micro-services Framework National level Locallevel Enabling platforms (powered by AgID)
  • 29. What we think about, every day…
  • 30. What we think about, every day… users Enabling communities
  • 31. What we think about, every day… users Enabling communities mission OpenGov
  • 32. What we think about, every day… users Enabling communities mission OpenGov network Tech & research partners (local, national, internat.)
  • 33. What we think about, every day… users Enabling communities mission OpenGov network Tech & research partners (local, national, internat.) technology Open source, micro-services
  • 34. What we think about, every day… users Enabling communities business Open Innovation mission OpenGov network Tech & research partners (local, national, internat.) technology Open source, micro-services
  • 35. Trento Smart City Week 2018 We are hiring! jobs@opencontent.it www.opencontent.itUX/UI designers Data scientists IT architects Developers
 (front-end, back-end)