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Persistent- Presentation for implementation
of ICT in MSME
May 30, 2012




                                www.persistentsys.com
Sections
  • About Persistent and SPH Consultancy
  • Overview of our approach
           •     Our vision and analysis of Key Drivers
           •     Choice of Sectors and Clusters
           •     About Pharma and Chemicals sector
           •     About Textiles and Clothing sector
  • Project Plan
           • Team composition
           • Timelines
  • Why Persistent
           • Cloud competency
           • Our analysis of MSME needs
           • Paxpro offering from Persistent – Cross-Industry process automation
  • Backup slides (More details in each section)


© 2011 Persistent Systems Ltd                                      www.persistentsys.com   2
Forward-looking and Cautionary Statements
  Certain statements in this Presentation concerning our future growth prospects are forward-looking
  statements, which involve a number of risks and uncertainties that could cause actual results to differ
  materially from those in such forward-looking statements. The risks and uncertainties relating to these
  statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability
  to manage growth, intense competition in IT services including those factors which may affect our cost
  advantage, our revenues highly dependent on customers located in the United States, wage increases in
  India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-
  time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our
  ability to manage our international operations, reduced demand for technology in our key focus
  areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and
  integrate potential acquisitions, liability for damages on our service contracts, concentration of major
  operations of the Company in one city, withdrawal of governmental fiscal incentives, political instability and
  regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized
  use of our intellectual property and general economic conditions affecting our industry. The Company
  may, from time to time, make additional written and oral forward-looking statements, including statements
  contained in the Company's filings with the Stock Exchanges and our reports to shareholders. The Company
  does not undertake to update any forward-looking statements that may be made from time to time by or on
  behalf of the Company.




© 2011 Persistent Systems Ltd                                                         www.persistentsys.com         3
Persistent at a Glance
                  Performance                          Persistent’s Product Engineering Expertise
                  • Publically listed company
                    (BSE&NSE:PERSISTENT)
                  • 20+ years in business
                  • 49% CAGR for last 5 years
                  • 300+ customers
                  • 3000+ product releases in last 5
                    years
                  • 5800+ Headcount


                  Our Specialties
                  • Cutting edge Technologies
                  • Technology depth                   Investors
                  • Long-term client relationships
                  • Focus on product and solution
                    development




© 2011 Persistent Systems Ltd                                        www.persistentsys.com    4
Industry Awards



Received Samsung’s ‘Most Preferred Outsourcing Bloomberg UTV’s 'CXO Awards 2010 - The IT Persistent Systems won NASSCOM Innovation award for
 Business Partner’ award for 2009 from Samsung Chapter‘ in ‘India’s Emerging Software Company 2008, in the Market Facing - Business Process and
  Electronics India Software Operations (SISO). of the Year’ category                                      Business Model category




                                                                                                     Awarded the ‘ICAI Awards for Excellence in Financial Reporting’ for
 Ranked Amongst the Fastest Growing Companies                                                       the year ended March 31, 2009. Adjudged commendable entry in the
 on Deloitte Technology Fast 500 Asia Pacific 2009.                                                        category ‘Information Technology, Communication and
                                                                                                                         Entertainment enterprises’
                                                Asia’s Best Employer Brand Award 2010-11 for the category
                                                    ‘Managing Health at Workplace’ for the West Region




Persistent gets Excellence in Corporate Governance
               Award from ICSI 2010
                                                                                                                      Ranked 9th in The Fast50 Reader Favorites 2008



                                                            Persistent’s PaxPro Packaging Solution Honored
                                                              with Consumer Goods Technology Readers’
                                                             Choice Survey Award for the fourth successive
                                                                                  year                                             Red Herring 100 Global 2007
 Dun & Bradstreet India’s Top IT Companies 2008

       © 2011 Persistent Systems Ltd                                                                                     www.persistentsys.com                   5
Our Global Customers
                                 Product Development                                    Research Labs




                                           SPSS




                                   Long Term Partnerships and Relationships

 © 2011 Persistent Systems Ltd                                                www.persistentsys.com     6
Persistent has invested in emerging technologies
      Saas and Cloud                                   Telecom and Mobility
        Computing
                                 Competencies,
                                 proven expertise
                                 and Thought
                                 Leadership

                                 Ready/Tested
                                 solution blueprints
                                 and integration
                                 patterns
                                                       Web 2.0 and Enterprise
Business Intelligence
                                 Developing                Collaboration
& Analytics
                                 ecosystem of
                                 cloud and product
                                 partners

                                 Aligned internal
                                 processes


 © 2011 Persistent Systems Ltd                             www.persistentsys.com   7
SPH Consultancy and eServices; Focus on SME Ecosystem

                                Extensive B2G, B2B & SME-SME level Interactions


•     Working on a unique attempt to showcase the SME
      ecosystem, in the Indian context to the international
      audience through multiple formats
       • SENET (eGov ’05 Golden Icon award)
        •     ICSI (The oldest SME association)
        •     2 Lakh pages of Value added information compiled
        •     Training Programs for 20 Asian countries for SME govt. officials
              for last 6 years
        •     Knowledge Workshops on focus themes
        •     CDROMs and elearning Courses
        •     SME Knowledge Handbook
•     Initiatives cover
        •     Advocacy
        •     Technology Transfer
        •     Knowledge Sharing
        •     Marketing Support
                                                                          USABF & Goldman
                                                                            Sach Awards

© 2011 Persistent Systems Ltd                                                    www.persistentsys.com   8
SPH consultancy: Execution partner for SENET




 © 2011 Persistent Systems Ltd           SIDO Online
                                        www.persistentsys.com   Portal   9
SPH Consultancy: SME learning series




 © 2011 Persistent Systems Ltd    ICT for SMEs CD-ROM
                                  www.persistentsys.com   10
SME CEO Knowledge Series




Dr. APJ Kalam with Ms. D. Bhasin, Editor of the SME Knowledge handbook
   © 2011 Persistent Systems Ltd                                     www.persistentsys.com   11
OUR ANALYSIS OF MSME SECTOR AND
      OVERVIEW OF OUR APPROACH




© 2011 Persistent Systems Ltd       www.persistentsys.com   12
Technology and Domain experts join hands…

   PERSISTENT                                SPHCES
 Technology                     Strategy and Support services
 Software Development           for MSME and Tourism Sector
 Cloud Computing
 ICT Based Service Delivery     Knowledge creation, dissemination
                                And management for MSMEs
   Deep Technology focus            Golden Icon award for
   for more than 20 years           SENET project

   Product development in           Kiosks, CDROMs, Films
   SaaS and Cloud                   for ministry.

   Global partnerships with         Workshops, thought
   major cloud vendors              leadership in 20 Asian
                                    countries



© 2011 Persistent Systems Ltd               www.persistentsys.com   13
Our analysis - Definition of Competitiveness

       •      Competitiveness is a comparative concept of the ability and
              performance of a firm, sub-sector or country to sell and
              supply goods and/or services in a given market.
       •      Competitiveness can be at three levels:
                •    Firm Level
                •    Industry Level
                •    Nation Level
       •      During the course of this project we are focusing on
              INDUSTRY and CLUSTER level competitiveness
       •      Measures of competitiveness at the industry level include
                •    overall profitability of the nation's firms in the industry,
                •    the nation's trade balance in the industry,
                •    the balance of outbound and inbound foreign direct
                     investment, and direct measures of cost and quality at the
                     industry level.




May 30, 2012
      © 2011 Persistent Systems Ltd               Persistent Systems Ltd. Confidential   www.persistentsys.com   14   14
Porter’s Five Forces Model
         Porter’s five forces model is the most important model used to describe and
         assess the competitiveness for firms as well as for the Industry.




© 2011 Persistent Systems Ltd                                www.persistentsys.com   15
Competitiveness in Business


     1.           Competitiveness has three aspects:
              •         Innovation
              •         Productivity                                              Innovation          Sustainability
              •         Sustainability

     2.           Strategic Innovation can be realized through
              •         Leadership Management                                              Productivity
              •         Innovative Business Models
              •         Research and Development for New Products, Technology,
                        Processes or Substitutes

     3.           The information technology investment has a strong impact on performance
                  of the firm
     •            Whenever there are greater environmental changes, more proactive company strategy
                  and closer CEO/CIO ties, there is a strong positive impact on financial performance.
     •            IT can complement diversification strategy investment in the firm.
     •            IT forms a major part of corporate investment and the management of IT. Computer
                  technology significantly complements the strategy of unrelated diversification.
     •            Research utilizing entropy measures of diversification from data compiled firm to
                  industries – chemical and electronics provide empirical support to this hypothesis.


May 30, 2012
      © 2011 Persistent Systems Ltd             Persistent Systems Ltd. Confidential    www.persistentsys.com     16   16
Role of ICT in Manufacturing Competitiveness

                        VALUE CREATION ACROSS THE ENTIRE VALUE CHAIN




                                      INNOVATION                             FLEXIBILITY
 Knowledge Mgmnt.                                                                                         CNC/Robotics
 R&D                                                                                                      SCM
 Learning/Training                                      ICT                                               Packaging
 IP                                                                                                       Localization
 Human Capital                                                                                            Market Linkages


                                               PRODUCTIVITY
                                                                                JIT - ERP
                                                                                Quality & Std.
                                                                                Lean Mfr.
                                                                                Inventory
                                                                                Financial Mgmnt.



May 30, 2012
      © 2011 Persistent Systems Ltd            Persistent Systems Ltd. Confidential      www.persistentsys.com         17   17
Sectors Chosen

              Pharma and Chemicals                     Textiles and Accessories



  S.No.          State          Location/City   S.No    State                      Location/City


                                                  1     Haryana                    Panipat
  1              M.P.           Indore

  2              H.P.           Baddi             2     Tamil Nadu                 New Tirupur

  3              Orissa         Cuttack           3     Maharashtra                Solapur

  4              AP             Hyderabad         4     Rajasthan                  Jaipur / Sanganer

  5              Tamil          Kancheepuram      5     U.P.                       Noida
                 Nadu
  6              Gujarat        Ahmadabad         6     Karnataka                  Hubli



© 2011 Persistent Systems Ltd                                        www.persistentsys.com             18
Pharmaceutical and Chemical Clusters
  • The Indian Pharmaceutical Industry a highly organized sector is estimated to
    be worth US$ 10 bn, growing at an annual rate of 9%.
  • It is in the front rank of India’s science-based industries with wide ranging
    capabilities in the complex field of drug manufacture and technology. It ranks
    very high, in terms of technology, quality and range of medicines mfr’d.
  • The Indian pharmaceutical industry is one of the world’s largest and most
    developed, ranking 4th in volume terms and 13th in value terms.
  • The Indian domestic pharmaceutical market size is estimated at Rs. 43,300
    crore in 2008 & accounts for an estimated 8% of global production and 2% of
    world markets in pharmaceuticals.
  • The sector is highly fragmented with more than 20,000 registered units. About
    250 are large units and 8000 SSI Units remaining in Medium category
  • It has expanded drastically in the last two decades.
  • Meets around 70% of the country's demand for bulk drugs, chemicals, tablets
    drug intermediates, pharma formulations, capsules, orals & injectibles.

May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   19   19
Pharmaceutical and Chemical Clusters




May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   20   20
Pharmaceutical and Chemical Clusters




May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   21   21
Pharmaceutical and Chemical Clusters
         Key to Manufacturing Competitiveness in Pharmaceutical Sector
         The main Drivers of Competitiveness are:
         •    Skilled Manpower
         •    Lower production and research costs
         •    Stable regulatory environment
         •    Large number of US Food and Drug Administration (FDA) certified plants

         Key ICT areas to support Competitiveness at Cluster Level
         •      Contract Research and Manufacturing Services (CRAMS)
         •      R&D & Patent Databases
         •      Lab Management
         •      Supply Chain Management
         •      Order Processing and Tracking (mobile/web)
         •      Knowledge base on Pharmaceuticals
         •      Elearning and Knowledge management




May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   22   22
Textile and Accessories
          • Indian Textile and Clothing (T&C) industry is currently one of the largest
            and most important industries in the Indian economy in terms of
            output, foreign exchange earnings and employment.
          • The industry contributes 4% to the country’s GDP and 14% to the
            country’s industrial production.
          • Indian T&C market is estimated at Rs. 2,00,000 crore (US $ 40 billion) in
            2007-08.
          • The textiles industry accounts for around 14% of total exports from India.
            The textile exports during 2007-08 amounted to US $ 20 billion.
          • The textile imports during the same period stood at Rs 13,400 crore.
          • Indian T&C industry is also the second largest employment generating
            industry, after agriculture with direct employment of 33.17 million people
            (as of March 2006).
          • The value chain comprises of spinning, weaving, knitting and garmenting.
          • It uses different materials such as cotton, jute, and wool, silk, man-made
            and synthetic fibers.

May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   23   23
Textile and Accessories
          • Industry Value Chain




          • Market Structure




May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   24   24
Textile and Accessories

          The structure of Indian Textile Industry




               Key Success Factors
               The key success factors influencing the T&C industry are:
               • Increasing productivity by leveraging technology
               • Investing in Common IT Infrastructure
               • Investing in brand building
               • Focusing on international markets other than EU and US
               • Focusing on innovations
               • Achieving scale

May 30, 2012
      © 2011 Persistent Systems Ltd     Persistent Systems Ltd. Confidential   www.persistentsys.com   25   25
Textile and Accessories Work Flow




May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   26   26
Textile and Accessories - Process Criticality

          • Sales and Marketing: The textile vertical is greatly export-oriented hence
            can leverage ICT in increasing export and business development activities.
          • Customer Relationship Management: Customers are large in numbers
            and quick and transparent flow of information between client and firms is
            critical for the success of firms.
          • Design: The design requirements from clients are transmitted via ICT and
            textile designs have short product lifecycles hence there is a need to be
            quick in keeping up with the changing requirements of customers. Due to
            such short fashion cycles areas of merchandise management become
            critical.
          • HRM and Payroll: Compared to other verticals the textile sector is more
            labor intensive and hence this area becomes more critical. Firms in the
            textile vertical are significantly behind firms in other sectors in deriving
            Benefits from ICT adoption.


May 30, 2012
      © 2011 Persistent Systems Ltd    Persistent Systems Ltd. Confidential   www.persistentsys.com   27   27
Textile and Accessories - Quadrant Analysis




May 30, 2012
      © 2011 Persistent Systems Ltd   Persistent Systems Ltd. Confidential   www.persistentsys.com   28   28
PROJECT EXECUTION PLAN




© 2011 Persistent Systems Ltd   www.persistentsys.com   29
Scope of Work
Two Major Activities

Activity No. I
•      To sensitize the MSMEs in the identified cluster towards the benefits from the adoption of
       ICT tools in their production chain and business process and also assessing the existing IT
       level among the MSME units.
•      Preparation of feasibility report on existing IT penetration in the selected MSME cluster.

Activity No. 2
•      Diagnostic mapping of selected MSME clusters in terms of hardware and software
       interventions with a roadmap of activities including ICT infrastructure, time line and budget
       estimates etc.
•      To prepare cluster specific DPR for the selected cluster as per the scheme guidelines.
•      Providing support for formation of SPVs in identified clusters so that the cluster members can
       undertake the responsibility of operation & maintenance of respective
       e-RC after the intervention period.




© 2011 Persistent Systems Ltd                                              www.persistentsys.com        30
Our Methodology

  Step I
           •     Time Line – 2 Weeks
           •     Deliverables – Project Plan
  •      Selection of Sector and Cluster Prioritization
           •     Select the Sector Say I and IV for first round
           •     Select the Priority of the Clusters amongst the 6 based on proximity of the location
  •      Preparation of Project Plan with timelines
  •      IEC Material & Questionnaire for the Field Survey

  Step II - Activity No. I
           •     Deliverables – Sensitization workshop, Feasibility Report
           •     Time Line – 6 Weeks
  Step II - Activity No. II
           •     Deliverables – Draft DPR, Final DPR
           •     Time Line – 12 Weeks




© 2011 Persistent Systems Ltd                                                   www.persistentsys.com   31
Activities to be Undertaken

  • Activity No. I
           •     Conducting Awareness Programme for sensitization of MSMEs towards ICT Adoption
                 for
                    • Production Chain Efficiency and Productivity
                    • Improvement in Processes
                    • Improved communications within Value chain

           •     As-Is-Analysis of ICT penetration in the Cluster

           •     To-Be-Analysis of ICT Requirements for the Cluster

           •     GAP Analysis

           •     Preparation of feasibility report




                                TIME FRAME: 6 Weeks per sector + 2 Weeks

© 2011 Persistent Systems Ltd                                              www.persistentsys.com   32
Activities to be Undertaken
• Activity No. II
      •     Preparation of Detailed Project Report (DPR) of selected MSME clusters in terms of
               •    Existing IT level and possible up-gradation approach
               •    Roadmap of activities including ICT infrastructure, time line &budget estimates etc.
               •    Suggested hard interventions including e-readiness Centre (e-RC)
               •    Requirement of networking and connectivity in the cluster for ICT adoption
               •    Specifications for the hardware procurement for e-RC including cost estimates & list of likely vendors.
               •    Suggested software solutions for deployment in the cluster (COTS/Customized solution/locally
                    developed cluster/sector based software solutions)
               •    Suggested solutions for e-commerce and e-catalogues for the MSMEs
               •    Suggestion on Construction of Web-portal for the cluster and its provision for linkage with National
                    Portal.
               •    Specify Requirements of Skill Development on IT among the employees of MSME units including
                    proposal to use e-RC for this purpose.
               •    Specification and cost estimates for the items including likely suppliers/vendors
      •     Providing support for formation of SPVs in identified clusters so that the cluster members can
            undertake the responsibility of operation & maintenance of respective e-RC after the
            intervention period.


                                 TIME FRAME: 8 Weeks + 4 Weeks per cluster


 © 2011 Persistent Systems Ltd                                                           www.persistentsys.com        33
PROJECT PLAN FOR ACTIVITY I

           S.No                     Task          Location                   WEEK
                                                             1   2   3   4    5       6        7           8    9
                    Design of
             1
                    Project Plan                  BO



                    Background Work
             2
                    on Cluster Processes          BO



                    IEC Material &
             3
                    Questionnaire Preparation     BO



                    Selection of Representative
             4
                    Firms of Cluster              BO+CA



             5      Sensitization Workshop        C1 & C4

                                                  C2 & C5

                                                  C3 & C6



             6      Field Survey - AS-IS          C1 & C4

                                                  C2 & C5

                                                  C3 & C6


             7      Feasibility Report Writing    BO                                               Draft



             8      Feasibility Report            BO                                                           Final


 © 2011 Persistent Systems Ltd                                                      www.persistentsys.com              34
PROJECT PLAN FOR ACTIVITY 2a




 © 2011 Persistent Systems Ltd   www.persistentsys.com   35
PROJECT PLAN FOR ACTIVITY 2b




 © 2011 Persistent Systems Ltd   www.persistentsys.com   36
Project Team Composition

  S.No                Position               Qty.   Activity & Tasks
  1                   Project Director       2      Project management
  2                   Domain Expert          1      Cluster domain
  3                   Senior IT Consultant   1      Senior Consultants for
                                                       Technology
  4                   Business Analyst       2      Field activities for Survey and
                                                        DPR
  5                   Project Co-ordinator   1      Co-ordinating the entire Project
  6                   Report Writer          2      Report Writing & documentation

  7                   Data Entry Operators   2      Data Management and Entry
  8                   Misc. Staff            2      Misc.



© 2011 Persistent Systems Ltd                                  www.persistentsys.com   37
Project Governance Model




© 2011 Persistent Systems Ltd   www.persistentsys.com   38
WHY PERSISTENT?




© 2011 Persistent Systems Ltd   www.persistentsys.com   39
Why Persistent?
  • Well established Cloud Practice
           • Several vendors with SaaS and Cloud development
  • Major involvements:
           • In-house incubation for MSMEs
           • 1M/1M initiative by Sramana Mitra – We are key partners.
  • Paxpro – our IPR for cross industry value chain
  • Focus on three major areas required for MSMEs
           • Products in:
                    • BPM and Internal processes, connectors for ERP environments
                    • Industry specific verticals in education, Travel and tourism etc.
           • Products in External focus products in marketing, email, website
             publishing, collaborations
           • Products in cross industry collaborations
  • Focus on research lab interactions and services across the world


© 2011 Persistent Systems Ltd                                                    www.persistentsys.com   40
A critical need today: Workflows across industry and
available on mobile
        Persistent’s PaxPro Solution centralizes, integrates, and
     orchestrates critical processes involving multiple systems and
                                personnel




                                  PaxPro Integrated Collaboration Tool




                                 http://www.persistentsys.com/paxpro

 © 2011 Persistent Systems Ltd                                           www.persistentsys.com   41
PaxPro – Collaborative BPM Platform
Capabilities




 Safe, secure, subscription service accessed through the web and Mobile
   • Delivered on via the Cloud as a Software-as-a-Services Solution
   • Simple, intuitive easy to use, fast implementation
   • Web browser and internet connection

 Works seamlessly on Mac and Windows

 Supports regulatory (e.g. 21 CFR part 11) requirements with a complete audit history


 © 2011 Persistent Systems Ltd                                         www.persistentsys.com   42
Collaboration portal for large enterprises /
  Organizations
                                                                                                    Real-time
Collaboration                       People           Bottom-up         Search /                    Interaction
 Capabilities                     profile and        Knowledge       Innovation
                                 Connections          Sharing       Enablement



       Forums                      Social Tagging       Blogging        Crawlers                        Presence




        Voting                     Social profiles     Micro blog        Search                        Online chat




       Ranking                     Communities           Portal         Tag cloud                      Notifications




     Comments                       Connections          Wikis       Idea management                  Conferencing




 © 2011 Persistent Systems Ltd                                                      www.persistentsys.com              43
PERSISTENT RESEARCH LAB OVERVIEW




© 2011 Persistent Systems Ltd     www.persistentsys.com   44
Technical & Scientific Collaborations – Foreign
Institutes

                                                                 Stanford’s National
      Indiana University         Washington University        Accelerator (SLAC): SciDB
                                                                       project
• Lifescience Informatics       • working with the            • an open source Data
  R&D center since 2007           Bioinformatics Core at        Management and
  • Tissue Banking                Siteman Cancer Center         Analytics Software
  • Data analysis                 for nearly the past eight     System for scientific
                                  years. Started with 2         research, since 2009
  • Integromics Linking
                                  people team in 2001           • Astronomy Data
    Drug Ontology and
    Pathways                      • Promoter Analysis             Pipeline Processing
                                    Pipeline
  • Clinical Knowledge
    Hub                           • Automated Gene
                                    Annotation Server
  • Postgres performance
    improvement                   • Mutation Profiling
                                    Pipeline
                                  • caBIG™ Initiative


© 2011 Persistent Systems Ltd                                    www.persistentsys.com    45
Technical & Scientific Collaborations – Indian
Institutes

Inter-University Centre for Astronomy and
                                                          National Institute of Virology
          Astrophysics,(IUCAA)
• India - Virtual Observatory                     • VirusLIMS: Secure web-based information
• supported by a grant by Ministry of               management system, designed to efficiently
  Communication and Information                     manage field and laboratory information for
  Technology, India.                                clinical and laboratory testing across the
• VOPlot, VOMegaPlot – interactive                  institute and related centers
  visualization of astronomy data
• GMRT and IGO Proposal Management System
• Various tools




 Institute of Genomics and       Indian Institute of Science            National Chemical
     Integrative Biology          Education and Research                   Laboratory
• Integrated Systems-based      • High-throughput/Next             • predictive computer
  Model of Skin                   generation sequencing              models of organisms
                                  analysis

© 2011 Persistent Systems Ltd                                          www.persistentsys.com      46
IP@Persistent

                                                                                        Cloud Burst (Target
                                 Cloud Assessment Tool –       Storage Simulator – To   Large Scale Load on            Testing as a Service
                                  To assess & categorize      emulate 1GB drive to 1+        Cloud i.e.                    using Cloud
                                 application suitability to           TB drive           load, performance               Infrastructure
                                   be migrate on Cloud                                         testing)
   Cloud


                                                                   Viewmore –
                                  Semantic Analysis
                                                                 Intelligent email
                                     Software
                                                                  search solution


       BI

                                                                 Automate Brand
                                   Enterprise Search              Asset Lifecycle
                                   Engine Connector               Management
                                                                     Solution

Collaboration

 © 2011 Persistent Systems Ltd                                                                     www.persistentsys.com                47
IP@Persistent

                                                           Identity/ Access
                                  Microsoft Connector       Management              SAP Connector
                                                              Software

Connectors


                                                        An online portal for
                                  QA/QC tool for end     device drivers for        Tool for the               ChemLMS –
                                   of line testing of         various            management of                Laboratory
                                        samples           Pharma/Clinical      cancer biospecimens         Management System
                                                           Instruments
Life Science



                                                                                STAMP Framework
                                   Skype Integration    IDE for iPhone and         for rapid app
                                          tool                  iPad           development for Java
                                                                                 enabled phones
 Telecom/
 Mobility
  © 2011 Persistent Systems Ltd                                                          www.persistentsys.com         48
CLOUD EXPERTISE




© 2011 Persistent Systems Ltd   www.persistentsys.com   49
Why Persistent for Cloud?
• Early investors in Cloud; Developed first application in early 2005                           Cloud
                                                                                               Migration
                                                                                                 Tool
• 600+ consultants strong Cloud practice

• 30+ Cloud implementations; 1000+ man years experience
                                                                                                 Cloud
                                                                                              Assessment
• Custom IP and Solution accelerators for faster time to market                                   Tool

• Expertise in Security, Multi-tenancy, Auto-scaling & Provisioning
                                                                                                 Visual
                                                                                              Platform as
                                                                                                Service




  © 2011 Persistent Systems Ltd                                       www.persistentsys.com           50
Persistent: Diverse Experience across Multiple Platforms




•   UAT on Cloud for Content         •   Service Desk on Force.com     •     E-Governance Framework
    Publisher                        •   Health Care Application       •     Framework for working with
•   Grid Setup on cloud for          •   Media Relationship                  large data sets
    Leading Bioinformatics ISV           Management Application        •     Federation toolkits
•   Backup on Cloud Utility for
    Telecom service provider




     © 2011 Persistent Systems Ltd                                   www.persistentsys.com            51
Persistent: End to End Cloud Implementation expertise
Technology Assessment                                                                     Transition to Cloud
and implementation                                                                         Environment set up
Plan
                                                    Technology                             Service Package creation
 Sales enablement help                             Assessment                             Image creation
 Gap analysis                       Transition                  Heavy Lifting             Entitlement and
 Customer technology                 to Cloud                                              provisioning mapping
  and application                                 Steady state
  evaluation                                                                               User migration
                                                   operations
 Cloud migration                                                                          User training
  roadmap




                                                                                 Steady state operations
                                                                                  Administration
Heavy lifting                                                                          Monitoring
   Service Support                                                                    Billing
   Lifecycle Management                                                               Reporting
   Custom Applications                                                           Standardization of Infrastructure
   Tools Integration-                                                            Application migration
    helpdesk, ticketing
                                                                                  UI customization
   Automation
                                                                                  Process Automation
                                                                                  Custom Images

     © 2011 Persistent Systems Ltd                                               www.persistentsys.com        52
Backup Slides




                www.persistentsys.com
About Us

 “We help provide Value Added Information to deliver quality services”


     Vision
      Using Information Technology for the improvement of the processes in
        the Service Delivery

     Mission
      To provide Value Added eServices to its focus target customers, either
        directly or through our associates at the right time and cost.

     Key Target Clientele
      SME Ecosystem - Government, SMEs, SME
        Associations, Education, NGOs, Developmental agencies
      Travel, Tourism and Hospitality




© 2011 Persistent Systems Ltd                              www.persistentsys.com   54
Areas of Operations
                                “Services, Promotions & Hospitality”

CONTENT                                                          CONSULTANCY
 Research                                                        It Strategy
 Development                                                     Hospitality & Travel
 Delivery                                                        Marketing Alliances
 Maintenance                                                     Healthcare
 Archival                                                        SMEs
                                           Areas of
                                          Operations
PROMOTIONS                                                        E-SERVICES
 Sales Promotions                                                 E-Learning
 Web                                                              E-Travel
 Ezine & Newsletter                                               E-Hospitality
 Networking                                                       E-Publishing
 Events                                                           E-Marketing


© 2011 Persistent Systems Ltd                                   www.persistentsys.com     55
Partial List of Clients

                                 Diversified Customer Profiles

   Work in SME and Tourism Ecosystems
   Individual Professionals
                Doctors
                Chartered Accountants
                Health & Beauty Care Specialists
   Government
                E-Governance Portal & e-Promotion tools, SIDO, Ministry of SSI
                MP Treasury Website, Government of Madhya Pradesh
                Municipal Corporation of Delhi Website & CD
                Workshops & Learning initiatives on e-Governance
   SME Businesses
                Ratneesh Enterprises
                Leisure Hotels
                Trade Wings Group
                ICSI & AIMO (Trade Associations)
                INWENT

© 2011 Persistent Systems Ltd                                         www.persistentsys.com   57
SME Ecosystem

                                Extensive B2G, B2B & SME-SME level Interactions


•     Working on a unique attempt to showcase the SME
      ecosystem, in the Indian context to the international
      audience through multiple formats
       • SENET (eGov ’05 Golden Icon award)
        •     ICSI (The oldest SME association)
        •     2 Lakh pages of Value added information compiled
        •     Training Programs for 20 Asian countries for SME govt. officials
              for last 6 years
        •     Knowledge Workshops on focus themes
        •     CDROMs and elearning Courses
        •     SME Knowledge Handbook
•     Initiatives cover
        •     Advocacy
        •     Technology Transfer
        •     Knowledge Sharing
        •     Marketing Support
                                                                          USABF & Goldman
                                                                            Sach Awards

© 2011 Persistent Systems Ltd                                                    www.persistentsys.com   58
MSME PROJECT DELIVERY




© 2011 Persistent Systems Ltd   www.persistentsys.com   59
Knowledge Creation and Dissemination

                          “Value added Content in Web and Rich Media Format”


 Foresight Systems Ltd.                                      SME Learning Series
          Astrology Portal
          10 CD-ROMs
                                                                    CD-ROM “Marketing Management for
          16 posters & Publicity Material                           SMEs” with Cover, Label, Value added
                                                                     content & Creatives
 SIDO, DC(SSI), Ministry of Small Scale Industries                 CD-ROM “Competitiveness Strategies and
          SIDO Online (Golden Icon Award 2005)
          Know SSI CD-ROM with Touch screen Kiosk                   Technology Access & Adoption by SME's ”
          Web Cast for 2002 & 2003                                  with Cover, Label, Value added content &
          Cluster Development Programme Sub Portal with             Creatives
           UNIDO
          Consultant for Digital film on Machine Tools             CD-ROM “ICT for SMEs” with
                                                                     Cover, Label, Value added content &
 Ratneesh Enterprises                                               Creatives
          CD-ROM with Cover, Label, Value added content &
           Creatives                                                CDROM and Training for INWENT on
          Website & Multi Language Support                          “Harnessing the power of Internet”




     © 2011 Persistent Systems Ltd                                               www.persistentsys.com      60
© 2011 Persistent Systems Ltd   ASTROLOGY PORTAL & CD-ROMS
                                      www.persistentsys.com 61
Promotion of an SME Globally




© 2011 Persistent Systems Ltd            ROYAL SAFFRON WEBSITE
                                            www.persistentsys.com   62
Videos & CD Presentations




© 2011 Persistent Systems Ltd             ROYAL SAFFRON CD-ROM & WEBSITE
                                                 www.persistentsys.com 63
© 2011 Persistent Systems Ltd    SIDO Online
                                www.persistentsys.com   Portal   64
Everything About Small Scale Industry in India




    The portal meets several objectives:
           Brings together diverse SME-related groups - Entrepreneurs - existing &
            Potential, Associations, Buyers, Sellers, Technocrats, Training
            Cells, Technology Developers and Academia.
           Resource for policy makers on technology, infrastructure
            development, finances, HRD etc.




   © 2011 Persistent Systems Ltd                                     SIDO Online
                                                                 www.persistentsys.com   Portal   65
© 2011 Persistent Systems Ltd   SIDO Online Portal Brochure 66
                                   www.persistentsys.com
Interactive Events/Newsletter for SSI

       Complete Pre-event, actual event & Post- event
        handling
       Celebrity Chat Programs
       Web Cast
       Bulletin Board
       Newsletter
       Online Presentations




© 2011 Persistent Systems Ltd                            Chat/Newsletter at SIDO Online
                                                               www.persistentsys.com  67
SIDO, DC(SSI)




© 2011 Persistent Systems Ltd                   KNOW SSI CD-ROM
                                                www.persistentsys.com   68
© 2011 Persistent Systems Ltd   KNOW SSI CD-ROM
                                www.persistentsys.com   69
Clusters Sub Portal on SIDO Online
    Clusters
       Value added content for Indian SME Clusters in conjunction with UNIDO and SIDO

       Interactive map and search

       Cluster E-news

       Cluster Reports

       CDA Training Programs

       Cluster Events

       Bibliography




© 2011 Persistent Systems Ltd                                   SUB PORTAL ON CLUSTERS
                                                                   www.persistentsys.com   70
SSI Related Digital Films
Animation Film

       Consultant to Animation film on SSI
        Machine
        Tools sector
       4 Minutes animation film
       Developed fully in digital
        medium using 3D elements and digital
        video
       Showcased at SSI Day




Other Films                                           Machine Tools Film

    Overview of SSI                            Auto Ancillary

     Handtools                                 Kangaroo – A Product Company


 © 2011 Persistent Systems Ltd                                  SSI DIGITAL FILMS
                                                                 www.persistentsys.com   71
SME Learning Series




© 2011 Persistent Systems Ltd                     ICT for SMEs CD-ROM
                                                  www.persistentsys.com   72
SME CEO Knowledge Series




© 2011 Persistent Systems Ltd                 SME CEO Knowledge Series 73
                                                www.persistentsys.com
SME CEO Knowledge Series




    Dr. APJ Kalam Launching the SME CEO Knowledge Handbook
© 2011 Persistent Systems Ltd                                www.persistentsys.com   74
SME CEO Knowledge Series




Dr. APJ Kalam with Ms. D. Bhasin, Editor of the SME Knowledge handbook
   © 2011 Persistent Systems Ltd                                     www.persistentsys.com   75
Capacity Building Workshops for MSME Government Officials
    Colombo Plan
    • 6 Weeks on “E-Marketing Strategies”
    • 6 Weeks on “Best Practices and Strategic
       Creation for SMEs”
    • 4 Weeks on “Marketing Management for
       SMEs”
    • 4 Weeks on “Competitiveness through
       Technology Adoption for SMEs”
    • 2 Weeks on “Competitiveness through
        Finance for SMEs”

    SME International Conferences
      & Seminars
    • ASEAN Countries
    • BIMSTEC Countries
    • ELITEX
    • South East Asian Countries



  © 2011 Persistent Systems Ltd                  www.persistentsys.com   76
Capacity Building Workshops for MSME Ecosystem


  Business Women Associations
     Conducted in 2010 for INWENT
     under CHANCE project
  • 5 countries participants
  • 2 Days in Hyderabad
  • Harnessing the power of Internet

  SME Associations
  • Conducted Technology Sessions at
    Global MSME Summit 2009 under
    FICCI & CISME
  • Many for Women Associations and
    Institutes like FIWE, IBA, etc.
  • Tech Sessions for AIMO


© 2011 Persistent Systems Ltd               www.persistentsys.com   77

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Presentation msm ever2.21

  • 1. Persistent- Presentation for implementation of ICT in MSME May 30, 2012 www.persistentsys.com
  • 2. Sections • About Persistent and SPH Consultancy • Overview of our approach • Our vision and analysis of Key Drivers • Choice of Sectors and Clusters • About Pharma and Chemicals sector • About Textiles and Clothing sector • Project Plan • Team composition • Timelines • Why Persistent • Cloud competency • Our analysis of MSME needs • Paxpro offering from Persistent – Cross-Industry process automation • Backup slides (More details in each section) © 2011 Persistent Systems Ltd www.persistentsys.com 2
  • 3. Forward-looking and Cautionary Statements Certain statements in this Presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, our revenues highly dependent on customers located in the United States, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed- time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, concentration of major operations of the Company in one city, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The Company may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Stock Exchanges and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company. © 2011 Persistent Systems Ltd www.persistentsys.com 3
  • 4. Persistent at a Glance Performance Persistent’s Product Engineering Expertise • Publically listed company (BSE&NSE:PERSISTENT) • 20+ years in business • 49% CAGR for last 5 years • 300+ customers • 3000+ product releases in last 5 years • 5800+ Headcount Our Specialties • Cutting edge Technologies • Technology depth Investors • Long-term client relationships • Focus on product and solution development © 2011 Persistent Systems Ltd www.persistentsys.com 4
  • 5. Industry Awards Received Samsung’s ‘Most Preferred Outsourcing Bloomberg UTV’s 'CXO Awards 2010 - The IT Persistent Systems won NASSCOM Innovation award for Business Partner’ award for 2009 from Samsung Chapter‘ in ‘India’s Emerging Software Company 2008, in the Market Facing - Business Process and Electronics India Software Operations (SISO). of the Year’ category Business Model category Awarded the ‘ICAI Awards for Excellence in Financial Reporting’ for Ranked Amongst the Fastest Growing Companies the year ended March 31, 2009. Adjudged commendable entry in the on Deloitte Technology Fast 500 Asia Pacific 2009. category ‘Information Technology, Communication and Entertainment enterprises’ Asia’s Best Employer Brand Award 2010-11 for the category ‘Managing Health at Workplace’ for the West Region Persistent gets Excellence in Corporate Governance Award from ICSI 2010 Ranked 9th in The Fast50 Reader Favorites 2008 Persistent’s PaxPro Packaging Solution Honored with Consumer Goods Technology Readers’ Choice Survey Award for the fourth successive year Red Herring 100 Global 2007 Dun & Bradstreet India’s Top IT Companies 2008 © 2011 Persistent Systems Ltd www.persistentsys.com 5
  • 6. Our Global Customers Product Development Research Labs SPSS Long Term Partnerships and Relationships © 2011 Persistent Systems Ltd www.persistentsys.com 6
  • 7. Persistent has invested in emerging technologies Saas and Cloud Telecom and Mobility Computing Competencies, proven expertise and Thought Leadership Ready/Tested solution blueprints and integration patterns Web 2.0 and Enterprise Business Intelligence Developing Collaboration & Analytics ecosystem of cloud and product partners Aligned internal processes © 2011 Persistent Systems Ltd www.persistentsys.com 7
  • 8. SPH Consultancy and eServices; Focus on SME Ecosystem Extensive B2G, B2B & SME-SME level Interactions • Working on a unique attempt to showcase the SME ecosystem, in the Indian context to the international audience through multiple formats • SENET (eGov ’05 Golden Icon award) • ICSI (The oldest SME association) • 2 Lakh pages of Value added information compiled • Training Programs for 20 Asian countries for SME govt. officials for last 6 years • Knowledge Workshops on focus themes • CDROMs and elearning Courses • SME Knowledge Handbook • Initiatives cover • Advocacy • Technology Transfer • Knowledge Sharing • Marketing Support USABF & Goldman Sach Awards © 2011 Persistent Systems Ltd www.persistentsys.com 8
  • 9. SPH consultancy: Execution partner for SENET © 2011 Persistent Systems Ltd SIDO Online www.persistentsys.com Portal 9
  • 10. SPH Consultancy: SME learning series © 2011 Persistent Systems Ltd ICT for SMEs CD-ROM www.persistentsys.com 10
  • 11. SME CEO Knowledge Series Dr. APJ Kalam with Ms. D. Bhasin, Editor of the SME Knowledge handbook © 2011 Persistent Systems Ltd www.persistentsys.com 11
  • 12. OUR ANALYSIS OF MSME SECTOR AND OVERVIEW OF OUR APPROACH © 2011 Persistent Systems Ltd www.persistentsys.com 12
  • 13. Technology and Domain experts join hands… PERSISTENT SPHCES Technology Strategy and Support services Software Development for MSME and Tourism Sector Cloud Computing ICT Based Service Delivery Knowledge creation, dissemination And management for MSMEs Deep Technology focus Golden Icon award for for more than 20 years SENET project Product development in Kiosks, CDROMs, Films SaaS and Cloud for ministry. Global partnerships with Workshops, thought major cloud vendors leadership in 20 Asian countries © 2011 Persistent Systems Ltd www.persistentsys.com 13
  • 14. Our analysis - Definition of Competitiveness • Competitiveness is a comparative concept of the ability and performance of a firm, sub-sector or country to sell and supply goods and/or services in a given market. • Competitiveness can be at three levels: • Firm Level • Industry Level • Nation Level • During the course of this project we are focusing on INDUSTRY and CLUSTER level competitiveness • Measures of competitiveness at the industry level include • overall profitability of the nation's firms in the industry, • the nation's trade balance in the industry, • the balance of outbound and inbound foreign direct investment, and direct measures of cost and quality at the industry level. May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 14 14
  • 15. Porter’s Five Forces Model Porter’s five forces model is the most important model used to describe and assess the competitiveness for firms as well as for the Industry. © 2011 Persistent Systems Ltd www.persistentsys.com 15
  • 16. Competitiveness in Business 1. Competitiveness has three aspects: • Innovation • Productivity Innovation Sustainability • Sustainability 2. Strategic Innovation can be realized through • Leadership Management Productivity • Innovative Business Models • Research and Development for New Products, Technology, Processes or Substitutes 3. The information technology investment has a strong impact on performance of the firm • Whenever there are greater environmental changes, more proactive company strategy and closer CEO/CIO ties, there is a strong positive impact on financial performance. • IT can complement diversification strategy investment in the firm. • IT forms a major part of corporate investment and the management of IT. Computer technology significantly complements the strategy of unrelated diversification. • Research utilizing entropy measures of diversification from data compiled firm to industries – chemical and electronics provide empirical support to this hypothesis. May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 16 16
  • 17. Role of ICT in Manufacturing Competitiveness VALUE CREATION ACROSS THE ENTIRE VALUE CHAIN INNOVATION FLEXIBILITY Knowledge Mgmnt. CNC/Robotics R&D SCM Learning/Training ICT Packaging IP Localization Human Capital Market Linkages PRODUCTIVITY JIT - ERP Quality & Std. Lean Mfr. Inventory Financial Mgmnt. May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 17 17
  • 18. Sectors Chosen Pharma and Chemicals Textiles and Accessories S.No. State Location/City S.No State Location/City 1 Haryana Panipat 1 M.P. Indore 2 H.P. Baddi 2 Tamil Nadu New Tirupur 3 Orissa Cuttack 3 Maharashtra Solapur 4 AP Hyderabad 4 Rajasthan Jaipur / Sanganer 5 Tamil Kancheepuram 5 U.P. Noida Nadu 6 Gujarat Ahmadabad 6 Karnataka Hubli © 2011 Persistent Systems Ltd www.persistentsys.com 18
  • 19. Pharmaceutical and Chemical Clusters • The Indian Pharmaceutical Industry a highly organized sector is estimated to be worth US$ 10 bn, growing at an annual rate of 9%. • It is in the front rank of India’s science-based industries with wide ranging capabilities in the complex field of drug manufacture and technology. It ranks very high, in terms of technology, quality and range of medicines mfr’d. • The Indian pharmaceutical industry is one of the world’s largest and most developed, ranking 4th in volume terms and 13th in value terms. • The Indian domestic pharmaceutical market size is estimated at Rs. 43,300 crore in 2008 & accounts for an estimated 8% of global production and 2% of world markets in pharmaceuticals. • The sector is highly fragmented with more than 20,000 registered units. About 250 are large units and 8000 SSI Units remaining in Medium category • It has expanded drastically in the last two decades. • Meets around 70% of the country's demand for bulk drugs, chemicals, tablets drug intermediates, pharma formulations, capsules, orals & injectibles. May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 19 19
  • 20. Pharmaceutical and Chemical Clusters May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 20 20
  • 21. Pharmaceutical and Chemical Clusters May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 21 21
  • 22. Pharmaceutical and Chemical Clusters Key to Manufacturing Competitiveness in Pharmaceutical Sector The main Drivers of Competitiveness are: • Skilled Manpower • Lower production and research costs • Stable regulatory environment • Large number of US Food and Drug Administration (FDA) certified plants Key ICT areas to support Competitiveness at Cluster Level • Contract Research and Manufacturing Services (CRAMS) • R&D & Patent Databases • Lab Management • Supply Chain Management • Order Processing and Tracking (mobile/web) • Knowledge base on Pharmaceuticals • Elearning and Knowledge management May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 22 22
  • 23. Textile and Accessories • Indian Textile and Clothing (T&C) industry is currently one of the largest and most important industries in the Indian economy in terms of output, foreign exchange earnings and employment. • The industry contributes 4% to the country’s GDP and 14% to the country’s industrial production. • Indian T&C market is estimated at Rs. 2,00,000 crore (US $ 40 billion) in 2007-08. • The textiles industry accounts for around 14% of total exports from India. The textile exports during 2007-08 amounted to US $ 20 billion. • The textile imports during the same period stood at Rs 13,400 crore. • Indian T&C industry is also the second largest employment generating industry, after agriculture with direct employment of 33.17 million people (as of March 2006). • The value chain comprises of spinning, weaving, knitting and garmenting. • It uses different materials such as cotton, jute, and wool, silk, man-made and synthetic fibers. May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 23 23
  • 24. Textile and Accessories • Industry Value Chain • Market Structure May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 24 24
  • 25. Textile and Accessories The structure of Indian Textile Industry Key Success Factors The key success factors influencing the T&C industry are: • Increasing productivity by leveraging technology • Investing in Common IT Infrastructure • Investing in brand building • Focusing on international markets other than EU and US • Focusing on innovations • Achieving scale May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 25 25
  • 26. Textile and Accessories Work Flow May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 26 26
  • 27. Textile and Accessories - Process Criticality • Sales and Marketing: The textile vertical is greatly export-oriented hence can leverage ICT in increasing export and business development activities. • Customer Relationship Management: Customers are large in numbers and quick and transparent flow of information between client and firms is critical for the success of firms. • Design: The design requirements from clients are transmitted via ICT and textile designs have short product lifecycles hence there is a need to be quick in keeping up with the changing requirements of customers. Due to such short fashion cycles areas of merchandise management become critical. • HRM and Payroll: Compared to other verticals the textile sector is more labor intensive and hence this area becomes more critical. Firms in the textile vertical are significantly behind firms in other sectors in deriving Benefits from ICT adoption. May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 27 27
  • 28. Textile and Accessories - Quadrant Analysis May 30, 2012 © 2011 Persistent Systems Ltd Persistent Systems Ltd. Confidential www.persistentsys.com 28 28
  • 29. PROJECT EXECUTION PLAN © 2011 Persistent Systems Ltd www.persistentsys.com 29
  • 30. Scope of Work Two Major Activities Activity No. I • To sensitize the MSMEs in the identified cluster towards the benefits from the adoption of ICT tools in their production chain and business process and also assessing the existing IT level among the MSME units. • Preparation of feasibility report on existing IT penetration in the selected MSME cluster. Activity No. 2 • Diagnostic mapping of selected MSME clusters in terms of hardware and software interventions with a roadmap of activities including ICT infrastructure, time line and budget estimates etc. • To prepare cluster specific DPR for the selected cluster as per the scheme guidelines. • Providing support for formation of SPVs in identified clusters so that the cluster members can undertake the responsibility of operation & maintenance of respective e-RC after the intervention period. © 2011 Persistent Systems Ltd www.persistentsys.com 30
  • 31. Our Methodology Step I • Time Line – 2 Weeks • Deliverables – Project Plan • Selection of Sector and Cluster Prioritization • Select the Sector Say I and IV for first round • Select the Priority of the Clusters amongst the 6 based on proximity of the location • Preparation of Project Plan with timelines • IEC Material & Questionnaire for the Field Survey Step II - Activity No. I • Deliverables – Sensitization workshop, Feasibility Report • Time Line – 6 Weeks Step II - Activity No. II • Deliverables – Draft DPR, Final DPR • Time Line – 12 Weeks © 2011 Persistent Systems Ltd www.persistentsys.com 31
  • 32. Activities to be Undertaken • Activity No. I • Conducting Awareness Programme for sensitization of MSMEs towards ICT Adoption for • Production Chain Efficiency and Productivity • Improvement in Processes • Improved communications within Value chain • As-Is-Analysis of ICT penetration in the Cluster • To-Be-Analysis of ICT Requirements for the Cluster • GAP Analysis • Preparation of feasibility report TIME FRAME: 6 Weeks per sector + 2 Weeks © 2011 Persistent Systems Ltd www.persistentsys.com 32
  • 33. Activities to be Undertaken • Activity No. II • Preparation of Detailed Project Report (DPR) of selected MSME clusters in terms of • Existing IT level and possible up-gradation approach • Roadmap of activities including ICT infrastructure, time line &budget estimates etc. • Suggested hard interventions including e-readiness Centre (e-RC) • Requirement of networking and connectivity in the cluster for ICT adoption • Specifications for the hardware procurement for e-RC including cost estimates & list of likely vendors. • Suggested software solutions for deployment in the cluster (COTS/Customized solution/locally developed cluster/sector based software solutions) • Suggested solutions for e-commerce and e-catalogues for the MSMEs • Suggestion on Construction of Web-portal for the cluster and its provision for linkage with National Portal. • Specify Requirements of Skill Development on IT among the employees of MSME units including proposal to use e-RC for this purpose. • Specification and cost estimates for the items including likely suppliers/vendors • Providing support for formation of SPVs in identified clusters so that the cluster members can undertake the responsibility of operation & maintenance of respective e-RC after the intervention period. TIME FRAME: 8 Weeks + 4 Weeks per cluster © 2011 Persistent Systems Ltd www.persistentsys.com 33
  • 34. PROJECT PLAN FOR ACTIVITY I S.No Task Location WEEK 1 2 3 4 5 6 7 8 9 Design of 1 Project Plan BO Background Work 2 on Cluster Processes BO IEC Material & 3 Questionnaire Preparation BO Selection of Representative 4 Firms of Cluster BO+CA 5 Sensitization Workshop C1 & C4 C2 & C5 C3 & C6 6 Field Survey - AS-IS C1 & C4 C2 & C5 C3 & C6 7 Feasibility Report Writing BO Draft 8 Feasibility Report BO Final © 2011 Persistent Systems Ltd www.persistentsys.com 34
  • 35. PROJECT PLAN FOR ACTIVITY 2a © 2011 Persistent Systems Ltd www.persistentsys.com 35
  • 36. PROJECT PLAN FOR ACTIVITY 2b © 2011 Persistent Systems Ltd www.persistentsys.com 36
  • 37. Project Team Composition S.No Position Qty. Activity & Tasks 1 Project Director 2 Project management 2 Domain Expert 1 Cluster domain 3 Senior IT Consultant 1 Senior Consultants for Technology 4 Business Analyst 2 Field activities for Survey and DPR 5 Project Co-ordinator 1 Co-ordinating the entire Project 6 Report Writer 2 Report Writing & documentation 7 Data Entry Operators 2 Data Management and Entry 8 Misc. Staff 2 Misc. © 2011 Persistent Systems Ltd www.persistentsys.com 37
  • 38. Project Governance Model © 2011 Persistent Systems Ltd www.persistentsys.com 38
  • 39. WHY PERSISTENT? © 2011 Persistent Systems Ltd www.persistentsys.com 39
  • 40. Why Persistent? • Well established Cloud Practice • Several vendors with SaaS and Cloud development • Major involvements: • In-house incubation for MSMEs • 1M/1M initiative by Sramana Mitra – We are key partners. • Paxpro – our IPR for cross industry value chain • Focus on three major areas required for MSMEs • Products in: • BPM and Internal processes, connectors for ERP environments • Industry specific verticals in education, Travel and tourism etc. • Products in External focus products in marketing, email, website publishing, collaborations • Products in cross industry collaborations • Focus on research lab interactions and services across the world © 2011 Persistent Systems Ltd www.persistentsys.com 40
  • 41. A critical need today: Workflows across industry and available on mobile Persistent’s PaxPro Solution centralizes, integrates, and orchestrates critical processes involving multiple systems and personnel PaxPro Integrated Collaboration Tool http://www.persistentsys.com/paxpro © 2011 Persistent Systems Ltd www.persistentsys.com 41
  • 42. PaxPro – Collaborative BPM Platform Capabilities Safe, secure, subscription service accessed through the web and Mobile • Delivered on via the Cloud as a Software-as-a-Services Solution • Simple, intuitive easy to use, fast implementation • Web browser and internet connection Works seamlessly on Mac and Windows Supports regulatory (e.g. 21 CFR part 11) requirements with a complete audit history © 2011 Persistent Systems Ltd www.persistentsys.com 42
  • 43. Collaboration portal for large enterprises / Organizations Real-time Collaboration People Bottom-up Search / Interaction Capabilities profile and Knowledge Innovation Connections Sharing Enablement Forums Social Tagging Blogging Crawlers Presence Voting Social profiles Micro blog Search Online chat Ranking Communities Portal Tag cloud Notifications Comments Connections Wikis Idea management Conferencing © 2011 Persistent Systems Ltd www.persistentsys.com 43
  • 44. PERSISTENT RESEARCH LAB OVERVIEW © 2011 Persistent Systems Ltd www.persistentsys.com 44
  • 45. Technical & Scientific Collaborations – Foreign Institutes Stanford’s National Indiana University Washington University Accelerator (SLAC): SciDB project • Lifescience Informatics • working with the • an open source Data R&D center since 2007 Bioinformatics Core at Management and • Tissue Banking Siteman Cancer Center Analytics Software • Data analysis for nearly the past eight System for scientific years. Started with 2 research, since 2009 • Integromics Linking people team in 2001 • Astronomy Data Drug Ontology and Pathways • Promoter Analysis Pipeline Processing Pipeline • Clinical Knowledge Hub • Automated Gene Annotation Server • Postgres performance improvement • Mutation Profiling Pipeline • caBIG™ Initiative © 2011 Persistent Systems Ltd www.persistentsys.com 45
  • 46. Technical & Scientific Collaborations – Indian Institutes Inter-University Centre for Astronomy and National Institute of Virology Astrophysics,(IUCAA) • India - Virtual Observatory • VirusLIMS: Secure web-based information • supported by a grant by Ministry of management system, designed to efficiently Communication and Information manage field and laboratory information for Technology, India. clinical and laboratory testing across the • VOPlot, VOMegaPlot – interactive institute and related centers visualization of astronomy data • GMRT and IGO Proposal Management System • Various tools Institute of Genomics and Indian Institute of Science National Chemical Integrative Biology Education and Research Laboratory • Integrated Systems-based • High-throughput/Next • predictive computer Model of Skin generation sequencing models of organisms analysis © 2011 Persistent Systems Ltd www.persistentsys.com 46
  • 47. IP@Persistent Cloud Burst (Target Cloud Assessment Tool – Storage Simulator – To Large Scale Load on Testing as a Service To assess & categorize emulate 1GB drive to 1+ Cloud i.e. using Cloud application suitability to TB drive load, performance Infrastructure be migrate on Cloud testing) Cloud Viewmore – Semantic Analysis Intelligent email Software search solution BI Automate Brand Enterprise Search Asset Lifecycle Engine Connector Management Solution Collaboration © 2011 Persistent Systems Ltd www.persistentsys.com 47
  • 48. IP@Persistent Identity/ Access Microsoft Connector Management SAP Connector Software Connectors An online portal for QA/QC tool for end device drivers for Tool for the ChemLMS – of line testing of various management of Laboratory samples Pharma/Clinical cancer biospecimens Management System Instruments Life Science STAMP Framework Skype Integration IDE for iPhone and for rapid app tool iPad development for Java enabled phones Telecom/ Mobility © 2011 Persistent Systems Ltd www.persistentsys.com 48
  • 49. CLOUD EXPERTISE © 2011 Persistent Systems Ltd www.persistentsys.com 49
  • 50. Why Persistent for Cloud? • Early investors in Cloud; Developed first application in early 2005 Cloud Migration Tool • 600+ consultants strong Cloud practice • 30+ Cloud implementations; 1000+ man years experience Cloud Assessment • Custom IP and Solution accelerators for faster time to market Tool • Expertise in Security, Multi-tenancy, Auto-scaling & Provisioning Visual Platform as Service © 2011 Persistent Systems Ltd www.persistentsys.com 50
  • 51. Persistent: Diverse Experience across Multiple Platforms • UAT on Cloud for Content • Service Desk on Force.com • E-Governance Framework Publisher • Health Care Application • Framework for working with • Grid Setup on cloud for • Media Relationship large data sets Leading Bioinformatics ISV Management Application • Federation toolkits • Backup on Cloud Utility for Telecom service provider © 2011 Persistent Systems Ltd www.persistentsys.com 51
  • 52. Persistent: End to End Cloud Implementation expertise Technology Assessment Transition to Cloud and implementation  Environment set up Plan Technology  Service Package creation  Sales enablement help Assessment  Image creation  Gap analysis Transition Heavy Lifting  Entitlement and  Customer technology to Cloud provisioning mapping and application Steady state evaluation  User migration operations  Cloud migration  User training roadmap Steady state operations  Administration Heavy lifting  Monitoring  Service Support  Billing  Lifecycle Management  Reporting  Custom Applications  Standardization of Infrastructure  Tools Integration-  Application migration helpdesk, ticketing  UI customization  Automation  Process Automation  Custom Images © 2011 Persistent Systems Ltd www.persistentsys.com 52
  • 53. Backup Slides www.persistentsys.com
  • 54. About Us “We help provide Value Added Information to deliver quality services” Vision  Using Information Technology for the improvement of the processes in the Service Delivery Mission  To provide Value Added eServices to its focus target customers, either directly or through our associates at the right time and cost. Key Target Clientele  SME Ecosystem - Government, SMEs, SME Associations, Education, NGOs, Developmental agencies  Travel, Tourism and Hospitality © 2011 Persistent Systems Ltd www.persistentsys.com 54
  • 55. Areas of Operations “Services, Promotions & Hospitality” CONTENT CONSULTANCY  Research  It Strategy  Development  Hospitality & Travel  Delivery  Marketing Alliances  Maintenance  Healthcare  Archival  SMEs Areas of Operations PROMOTIONS E-SERVICES  Sales Promotions  E-Learning  Web  E-Travel  Ezine & Newsletter  E-Hospitality  Networking  E-Publishing  Events  E-Marketing © 2011 Persistent Systems Ltd www.persistentsys.com 55
  • 56. Partial List of Clients Diversified Customer Profiles  Work in SME and Tourism Ecosystems  Individual Professionals  Doctors  Chartered Accountants  Health & Beauty Care Specialists  Government  E-Governance Portal & e-Promotion tools, SIDO, Ministry of SSI  MP Treasury Website, Government of Madhya Pradesh  Municipal Corporation of Delhi Website & CD  Workshops & Learning initiatives on e-Governance  SME Businesses  Ratneesh Enterprises  Leisure Hotels  Trade Wings Group  ICSI & AIMO (Trade Associations)  INWENT © 2011 Persistent Systems Ltd www.persistentsys.com 57
  • 57. SME Ecosystem Extensive B2G, B2B & SME-SME level Interactions • Working on a unique attempt to showcase the SME ecosystem, in the Indian context to the international audience through multiple formats • SENET (eGov ’05 Golden Icon award) • ICSI (The oldest SME association) • 2 Lakh pages of Value added information compiled • Training Programs for 20 Asian countries for SME govt. officials for last 6 years • Knowledge Workshops on focus themes • CDROMs and elearning Courses • SME Knowledge Handbook • Initiatives cover • Advocacy • Technology Transfer • Knowledge Sharing • Marketing Support USABF & Goldman Sach Awards © 2011 Persistent Systems Ltd www.persistentsys.com 58
  • 58. MSME PROJECT DELIVERY © 2011 Persistent Systems Ltd www.persistentsys.com 59
  • 59. Knowledge Creation and Dissemination “Value added Content in Web and Rich Media Format”  Foresight Systems Ltd.  SME Learning Series  Astrology Portal  10 CD-ROMs  CD-ROM “Marketing Management for  16 posters & Publicity Material SMEs” with Cover, Label, Value added content & Creatives  SIDO, DC(SSI), Ministry of Small Scale Industries  CD-ROM “Competitiveness Strategies and  SIDO Online (Golden Icon Award 2005)  Know SSI CD-ROM with Touch screen Kiosk Technology Access & Adoption by SME's ”  Web Cast for 2002 & 2003 with Cover, Label, Value added content &  Cluster Development Programme Sub Portal with Creatives UNIDO  Consultant for Digital film on Machine Tools  CD-ROM “ICT for SMEs” with Cover, Label, Value added content &  Ratneesh Enterprises Creatives  CD-ROM with Cover, Label, Value added content & Creatives  CDROM and Training for INWENT on  Website & Multi Language Support “Harnessing the power of Internet” © 2011 Persistent Systems Ltd www.persistentsys.com 60
  • 60. © 2011 Persistent Systems Ltd ASTROLOGY PORTAL & CD-ROMS www.persistentsys.com 61
  • 61. Promotion of an SME Globally © 2011 Persistent Systems Ltd ROYAL SAFFRON WEBSITE www.persistentsys.com 62
  • 62. Videos & CD Presentations © 2011 Persistent Systems Ltd ROYAL SAFFRON CD-ROM & WEBSITE www.persistentsys.com 63
  • 63. © 2011 Persistent Systems Ltd SIDO Online www.persistentsys.com Portal 64
  • 64. Everything About Small Scale Industry in India  The portal meets several objectives:  Brings together diverse SME-related groups - Entrepreneurs - existing & Potential, Associations, Buyers, Sellers, Technocrats, Training Cells, Technology Developers and Academia.  Resource for policy makers on technology, infrastructure development, finances, HRD etc. © 2011 Persistent Systems Ltd SIDO Online www.persistentsys.com Portal 65
  • 65. © 2011 Persistent Systems Ltd SIDO Online Portal Brochure 66 www.persistentsys.com
  • 66. Interactive Events/Newsletter for SSI  Complete Pre-event, actual event & Post- event handling  Celebrity Chat Programs  Web Cast  Bulletin Board  Newsletter  Online Presentations © 2011 Persistent Systems Ltd Chat/Newsletter at SIDO Online www.persistentsys.com 67
  • 67. SIDO, DC(SSI) © 2011 Persistent Systems Ltd KNOW SSI CD-ROM www.persistentsys.com 68
  • 68. © 2011 Persistent Systems Ltd KNOW SSI CD-ROM www.persistentsys.com 69
  • 69. Clusters Sub Portal on SIDO Online  Clusters  Value added content for Indian SME Clusters in conjunction with UNIDO and SIDO  Interactive map and search  Cluster E-news  Cluster Reports  CDA Training Programs  Cluster Events  Bibliography © 2011 Persistent Systems Ltd SUB PORTAL ON CLUSTERS www.persistentsys.com 70
  • 70. SSI Related Digital Films Animation Film  Consultant to Animation film on SSI Machine Tools sector  4 Minutes animation film  Developed fully in digital medium using 3D elements and digital video  Showcased at SSI Day Other Films Machine Tools Film Overview of SSI Auto Ancillary Handtools Kangaroo – A Product Company © 2011 Persistent Systems Ltd SSI DIGITAL FILMS www.persistentsys.com 71
  • 71. SME Learning Series © 2011 Persistent Systems Ltd ICT for SMEs CD-ROM www.persistentsys.com 72
  • 72. SME CEO Knowledge Series © 2011 Persistent Systems Ltd SME CEO Knowledge Series 73 www.persistentsys.com
  • 73. SME CEO Knowledge Series Dr. APJ Kalam Launching the SME CEO Knowledge Handbook © 2011 Persistent Systems Ltd www.persistentsys.com 74
  • 74. SME CEO Knowledge Series Dr. APJ Kalam with Ms. D. Bhasin, Editor of the SME Knowledge handbook © 2011 Persistent Systems Ltd www.persistentsys.com 75
  • 75. Capacity Building Workshops for MSME Government Officials Colombo Plan • 6 Weeks on “E-Marketing Strategies” • 6 Weeks on “Best Practices and Strategic Creation for SMEs” • 4 Weeks on “Marketing Management for SMEs” • 4 Weeks on “Competitiveness through Technology Adoption for SMEs” • 2 Weeks on “Competitiveness through Finance for SMEs” SME International Conferences & Seminars • ASEAN Countries • BIMSTEC Countries • ELITEX • South East Asian Countries © 2011 Persistent Systems Ltd www.persistentsys.com 76
  • 76. Capacity Building Workshops for MSME Ecosystem Business Women Associations Conducted in 2010 for INWENT under CHANCE project • 5 countries participants • 2 Days in Hyderabad • Harnessing the power of Internet SME Associations • Conducted Technology Sessions at Global MSME Summit 2009 under FICCI & CISME • Many for Women Associations and Institutes like FIWE, IBA, etc. • Tech Sessions for AIMO © 2011 Persistent Systems Ltd www.persistentsys.com 77

Notes de l'éditeur

  1. MS – PSL is working on Adcenter, Live ID/Passport, sql server integration;IBM – PSL is working on almost all products of Tivoli Google – working on Google App search engineRackspace – cloudblocks and openstack solution Yahoo – Adserver related product, reporting and BIIntel - Stabilization and performance improvement on the Intel processoreBay - Development and QA of a plug-in to MS excel and MS access databases, to publish intelligent keywords for promotion. Development of a professional and user-friendly UI to use the plug-inVerigy - Development of new features for a Advanced Testing product. Design/implementation of various UNO components in services and hardware layer.Sun - mail migration project to a new Sun Messaging Server infrastructure from the old Sun mail server.Openwave - Development of schema management tool for Openwave’s directory. Testing and automation ODC setup for Openwave’s productsHP - Development of a SAP connector to map the entities in the identity management serverInformatica - Development, QA and support of, Essbase connector and LDAP connector. Implementation of B-Tree routines for high performance indexing. Development, QA and support of, Lotus Notes connector for seamless connectivity between Informatica’s platform and Lotus Notes.Bea - Design and development, of a compressive test harness for running the API tests against BEA’s AquaLogic for Data Services Platform™ .Addition of 8000 test cases to the test case repository for this product. QA of the entire product and also prototyping to analyze the user experience for next generation web based systemsResearch labs - Tissuebanking project: Data Analysis projectIntegromics Linking Drug Ontology and Pathways ProjectClinical Knowledge Hub projectPostgres performance improvement projectPromoter Analysis PipelineAutomated Gene Annotation ServerMutation Profiling PipelinecaBIG™ InitiativecaTissue CorecaFEOther Services