IT Support Companies: Here’s What Your SMB Clients REALLY Want (Slides)

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http://ITMarketingIdeas.com For owners of IT support companies: If you're tried of guessing what your small business clients are thinking, learn what SMB clients REALLY want. Copyright (C) SP Home Run Inc

Technologie Business Actualités & Politique

SPHomeRun.com

IT Support
Companies:
Here’s What Your
SMB Clients
REALLY Want
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com
Creative Commons Image Source: Flickr BUILDWindows

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

What Do Small
Businesses
Want From their
IT Support
Companies?

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

Question on
LinkedIn

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

Largely Depends
on Three Factors

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

(a) Your Business
Model:
How You Position
Your Company

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

(b) Your Ideal
Client: How You
Define Your Target
Market

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

(c) Your Level of
Marketing
Sophistication:
How You Market to
That Segment

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

Which 8 Factors
Matter Most to
Non-Technical
Small Business
Decision Makers?

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

1. Non-Technical
SMB Owners
Don’t Differentiate
Among Different
IT Needs

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

2. Only Industry
Insiders Know
What “Virtual IT”
Means

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

3. Don’t Lump All
Small Business
Clients Into
One Bucket

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

4. Bigger
SMB Clients
Spend More On IT
Than Tiny Clients
(Usually)

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

5. Get Proactive
About Solving
Your SMB Clients’
Problems

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

6. Make “Win-win”
Your Mantra

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

7. Send Prepaid
Time Blocks Back
To the 1980s And
1990s (Where
They Belong)

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

8. Bet Your Firm’s
Future On Selling
ROI Results

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

So What Do You
Think SMB Clients
Want Most From
their IT Support
Companies?

Sponsored by ITMarketingIdeas.com
SPHomeRun.com

Please Share
Your Tips, Hints,
and War Stories in
the Comments
Area Below

SPHomeRun.com
Recommended Reading
Top 10 IT Marketing Strategies
for Consistently Attracting
New Business Clients

Download this
Free Special Report Now at
ITMarketingIdeas.com
Copyright © SP Home Run Inc. All worldwide rights reserved.
SP Home Run is a trademark of SP Home Run Inc.

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IT Support Companies: Here’s What Your SMB Clients REALLY Want (Slides)

1. SPHomeRun.com IT Support Companies: Here’s What Your SMB Clients REALLY Want Courtesy of the Small Business Computer Consulting Blog http://blog.sphomerun.com Creative Commons Image Source: Flickr BUILDWindows

2. Sponsored by ITMarketingIdeas.com SPHomeRun.com What Do Small Businesses Want From their IT Support Companies?

3. Sponsored by ITMarketingIdeas.com SPHomeRun.com Question on LinkedIn

4. Sponsored by ITMarketingIdeas.com SPHomeRun.com Largely Depends on Three Factors

5. Sponsored by ITMarketingIdeas.com SPHomeRun.com (a) Your Business Model: How You Position Your Company

6. Sponsored by ITMarketingIdeas.com SPHomeRun.com (b) Your Ideal Client: How You Define Your Target Market

7. Sponsored by ITMarketingIdeas.com SPHomeRun.com (c) Your Level of Marketing Sophistication: How You Market to That Segment

8. Sponsored by ITMarketingIdeas.com SPHomeRun.com Which 8 Factors Matter Most to Non-Technical Small Business Decision Makers?

9. Sponsored by ITMarketingIdeas.com SPHomeRun.com 1. Non-Technical SMB Owners Don’t Differentiate Among Different IT Needs

10. Sponsored by ITMarketingIdeas.com SPHomeRun.com 2. Only Industry Insiders Know What “Virtual IT” Means

11. Sponsored by ITMarketingIdeas.com SPHomeRun.com 3. Don’t Lump All Small Business Clients Into One Bucket

12. Sponsored by ITMarketingIdeas.com SPHomeRun.com 4. Bigger SMB Clients Spend More On IT Than Tiny Clients (Usually)

13. Sponsored by ITMarketingIdeas.com SPHomeRun.com 5. Get Proactive About Solving Your SMB Clients’ Problems

14. Sponsored by ITMarketingIdeas.com SPHomeRun.com 6. Make “Win-win” Your Mantra

15. Sponsored by ITMarketingIdeas.com SPHomeRun.com 7. Send Prepaid Time Blocks Back To the 1980s And 1990s (Where They Belong)

16. Sponsored by ITMarketingIdeas.com SPHomeRun.com 8. Bet Your Firm’s Future On Selling ROI Results

17. Sponsored by ITMarketingIdeas.com SPHomeRun.com So What Do You Think SMB Clients Want Most From their IT Support Companies?

18. Sponsored by ITMarketingIdeas.com SPHomeRun.com Please Share Your Tips, Hints, and War Stories in the Comments Area Below

19. SPHomeRun.com Recommended Reading Top 10 IT Marketing Strategies for Consistently Attracting New Business Clients Download this Free Special Report Now at ITMarketingIdeas.com Copyright © SP Home Run Inc. All worldwide rights reserved. SP Home Run is a trademark of SP Home Run Inc.