SlideShare une entreprise Scribd logo
1  sur  7
1
Spire Research
and Consulting
Consumer Research
2
Spire Research and Consulting
The leading research-based consultancy in emerging markets
We were founded in the year 2000.
We have 100 employees in ten full-service offices.
We serve Global Fortune 1000 firms, governments and other
leading organizations.
Our opinions frequently appear in print, television and radio
media.
We provide a broad spectrum of research and consulting
solutions for market growth and entry.
3
Why Spire?
Our competitive advantages
Solutions that
include relevant
facts and
practical advice
on how to get
best market
results from least
effort.
An in-depth and
broad view of
the market eco-
system and how
decision makers
and influencers
behave within it.
4
Research and Consulting Solutions
Consumer Research
Consumer research forms the foundation of
many marketing departments. Spire offers both
quantitative and qualitative research
techniques across all emerging market
countries, which we cover.
Going beyond mere fieldwork
capabilities, Spire’s consultants are well-versed
in the nuances of translation, questionnaire
design, briefing, interview execution and
interpretation of results in the context of Asian as
well as emerging market languages and
cultures.
5
Research and Consulting Solutions
Consumer Research
Quantitative and qualitative consumer
research, retail audit and observation
Consumer research – Qualitative and
quantitative research
Surveys (online, phone, intercept,
face-to-face)
Central Location Testing, Focus Group
Discussions
In-Depth Interviews
Ethnographic research
Home visits
Diary placement
Merchandising observation
Mystery shopping
Footfall tracking
Competitor retail deployment benchmarking
6
Quantitative
Research
Surveys
• Face-to-
face
(central
location, h
ome or
office)
• Street
intercepts,
mall
intercepts
• Phone, inte
rnet
• Central
Location
testing
Qualitative Research
In-depth interviews
• Guided interviews – using
basic checklist to cover all
relevant topics
• Semi-structured format – free
flowing conversation to
increase insights on
participant’s
thoughts, feelings and
behavior
• Diary placement
• Home visits
Focus group
• Discuss with 8-10 people or
mini-group of 3-5
people, who have been
specifically screened to
match set criteria
Ethnographic Research
• In-context observations
Retail Research
Mystery shopping
• Simulating various
customer scenarios
• Testing sales
skills, product
knowledge, first
brand mention and
other selling
attributes
Retail audit
• Assessing in-store
environments for
hygiene share of
shelf, share of voice
and other attributes
• Designing and
scoring competitive
metrics for brand
in-store execution
• Footfall tracking
Research and Consulting Solutions
Consumer research and retail research
7
For more information, please contact us at
info@spireresearch.com or visit www.spireresearch.com

Contenu connexe

Plus de Spire Research and Consulting

Spire wishes all in Malaysia a Happy 62nd National Day!
Spire wishes all in Malaysia a Happy 62nd National Day!Spire wishes all in Malaysia a Happy 62nd National Day!
Spire wishes all in Malaysia a Happy 62nd National Day!Spire Research and Consulting
 

Plus de Spire Research and Consulting (20)

Uncaged : Indian E-Commerce Logistics Industry
Uncaged : Indian E-Commerce Logistics IndustryUncaged : Indian E-Commerce Logistics Industry
Uncaged : Indian E-Commerce Logistics Industry
 
Spire story
Spire storySpire story
Spire story
 
Happy lunar new year 2020
Happy lunar new year 2020Happy lunar new year 2020
Happy lunar new year 2020
 
Digital marketing outlook IDMC
Digital marketing outlook IDMCDigital marketing outlook IDMC
Digital marketing outlook IDMC
 
Happy new year 2020
Happy new year 2020Happy new year 2020
Happy new year 2020
 
Vietnam ict sector report spire
Vietnam ict sector report  spire Vietnam ict sector report  spire
Vietnam ict sector report spire
 
The changing aftermarket industry in india
The changing aftermarket industry in indiaThe changing aftermarket industry in india
The changing aftermarket industry in india
 
Thanksgiving
ThanksgivingThanksgiving
Thanksgiving
 
Happy Diwali!
Happy Diwali!Happy Diwali!
Happy Diwali!
 
It’s World Food Day!
It’s World Food Day!It’s World Food Day!
It’s World Food Day!
 
It's Dussehra!
It's Dussehra!It's Dussehra!
It's Dussehra!
 
Let’s celebrate World Teacher’s Day!
Let’s celebrate World Teacher’s Day!Let’s celebrate World Teacher’s Day!
Let’s celebrate World Teacher’s Day!
 
Spire wishes you a Happy Ganesh Chaturthi!
Spire wishes you a Happy Ganesh Chaturthi!Spire wishes you a Happy Ganesh Chaturthi!
Spire wishes you a Happy Ganesh Chaturthi!
 
Spire wishes all in Malaysia a Happy 62nd National Day!
Spire wishes all in Malaysia a Happy 62nd National Day!Spire wishes all in Malaysia a Happy 62nd National Day!
Spire wishes all in Malaysia a Happy 62nd National Day!
 
Spire wishes you a Happy 74th Independence Day!
Spire wishes you a Happy 74th Independence Day!Spire wishes you a Happy 74th Independence Day!
Spire wishes you a Happy 74th Independence Day!
 
Spire wishes you a Happy 73rd Independence Day!
Spire wishes you a Happy 73rd Independence Day!Spire wishes you a Happy 73rd Independence Day!
Spire wishes you a Happy 73rd Independence Day!
 
Let’s celebrate Bon-Odori!
Let’s celebrate Bon-Odori!Let’s celebrate Bon-Odori!
Let’s celebrate Bon-Odori!
 
Let’s celebrate Eid-Ul-Adha!
Let’s celebrate Eid-Ul-Adha!Let’s celebrate Eid-Ul-Adha!
Let’s celebrate Eid-Ul-Adha!
 
Celebrating Bastille Day!
Celebrating Bastille Day!Celebrating Bastille Day!
Celebrating Bastille Day!
 
Let’s celebrate World Chocolate Day!
Let’s celebrate World Chocolate Day!Let’s celebrate World Chocolate Day!
Let’s celebrate World Chocolate Day!
 

Dernier

Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 

Dernier (20)

Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 

131010_Services_Consumer Research

  • 2. 2 Spire Research and Consulting The leading research-based consultancy in emerging markets We were founded in the year 2000. We have 100 employees in ten full-service offices. We serve Global Fortune 1000 firms, governments and other leading organizations. Our opinions frequently appear in print, television and radio media. We provide a broad spectrum of research and consulting solutions for market growth and entry.
  • 3. 3 Why Spire? Our competitive advantages Solutions that include relevant facts and practical advice on how to get best market results from least effort. An in-depth and broad view of the market eco- system and how decision makers and influencers behave within it.
  • 4. 4 Research and Consulting Solutions Consumer Research Consumer research forms the foundation of many marketing departments. Spire offers both quantitative and qualitative research techniques across all emerging market countries, which we cover. Going beyond mere fieldwork capabilities, Spire’s consultants are well-versed in the nuances of translation, questionnaire design, briefing, interview execution and interpretation of results in the context of Asian as well as emerging market languages and cultures.
  • 5. 5 Research and Consulting Solutions Consumer Research Quantitative and qualitative consumer research, retail audit and observation Consumer research – Qualitative and quantitative research Surveys (online, phone, intercept, face-to-face) Central Location Testing, Focus Group Discussions In-Depth Interviews Ethnographic research Home visits Diary placement Merchandising observation Mystery shopping Footfall tracking Competitor retail deployment benchmarking
  • 6. 6 Quantitative Research Surveys • Face-to- face (central location, h ome or office) • Street intercepts, mall intercepts • Phone, inte rnet • Central Location testing Qualitative Research In-depth interviews • Guided interviews – using basic checklist to cover all relevant topics • Semi-structured format – free flowing conversation to increase insights on participant’s thoughts, feelings and behavior • Diary placement • Home visits Focus group • Discuss with 8-10 people or mini-group of 3-5 people, who have been specifically screened to match set criteria Ethnographic Research • In-context observations Retail Research Mystery shopping • Simulating various customer scenarios • Testing sales skills, product knowledge, first brand mention and other selling attributes Retail audit • Assessing in-store environments for hygiene share of shelf, share of voice and other attributes • Designing and scoring competitive metrics for brand in-store execution • Footfall tracking Research and Consulting Solutions Consumer research and retail research
  • 7. 7 For more information, please contact us at info@spireresearch.com or visit www.spireresearch.com